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Sales@eBillme.com | Toll-Free: 1.866.365.6632 | www.eBillme.com | 2207 Concord Pike #510, Wilmington, DE, USA 19803© Copyright 2008. eBillme TM is a trademark of MODASolutions Corporations.

Case Study: Cymax

MODASOLUTIONS

eBillme ™ CASE STUDY: Cymax Store™

Cymax Stores™ and eBillme Come Together to Ofer the Perect Online Shopping Experience

Perection is the driving philosophy behind Cymax’s online urniture business. As an established

online retailer, they are committed to providing their customers with a superior shopping experience.

Presented with a need to oer their customers more choice and enhance the buying experience,

Cymax elt oering a cash-based payment option to their customer was a great way to accomplish that.

eBillme provided not only the cash-based payment option but a way reduce NSF, raud and overall

operating costs. Arash Fasihi, CEO o Cymax says “We are thrilled with the results we have seen witheBillme. With an overall increase in our AOV (average order value) of 11% and the removal o NSF’s

and chargebacks we have seen a very strong return on investment.” By leveraging the power o 

online banking, eBillme is the only online payment solution that does not require Cymax customers

to share personal or nancial inormation such as credit or social security numbers. As many consumers

are still leary o providing personal inormation online, eBillme has enabled Cymax to reach this large

audience o buyers. It also provides an alternative to credit or the over 84 million Americans who

currently use online banking.

 The Cymax team was impressed with how quickly they were able to implement eBillme. Arash Fasihi,

CEO o Cymax says “A ast integration allowed us to capitalize on the holiday shopping crowd. The

eBillme implementation team was very responsive to our needs and worked closely with us to meetthe implementation date we were hoping or. Given the speed o implementation, the promotions

eBillme put in place and the lower transaction costs, we have seen a ROI o close to 110%.”

With more consumers making the choice to shop online, Cymax has made the decision to oer

fexibility to consumers in their payment options. They have also recognized the growing need or

security which is addressed with eBillme in both how you pay - and how you are protected. When an

online shopper pays with eBillme, they automatically qualiy or the eBillme Buyer Protection program 

at no extra charge. This program delivers consumer protection that rivals benets oered by premium

credit cards, but without the costly ees. With eatures that include; Price Protection, Return Guarantee,

In Transit Protection and Payment Protection, it is has been true value add or Cymax customers.

Oering dozens o sites under one roo, each one specializing in a unique category o urniture

and accessories, Cymax and eBillme have truly come together to oer the perect online experience.

Arash Fasihi when commenting on this union says “We eel we have a good partnership with eBillme

and look orward to a strong relationship in the years to come.”

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Sales@eBillme.com | Toll-Free: 1.866.365.6632 | www.eBillme.com | 2207 Concord Pike #510, Wilmington, DE, USA 19803© Copyright 2008. eBillme TM is a trademark of MODASolutions Corporations.

Case Study: Cymax

MODASOLUTIONS

About Cymax

As one o the astest growing e-tailers with more than 100 specialty online stores, Cymax has one

o the largest selections o products on the web. Their browsing eatures make it easy or consumers

to nd exactly what they need among hundreds o choices with only a ew quick clicks. They sell only

brand-new merchandise rom the top manuacturers in the world. All the brands sold by Cymax carry

the ull manuacturer’s warranty and they stand behind the quality o every item on our site.

About eBillme

eBillme, brought to you by MODASolutions, is the only online payment solution that extends the

convenience o online banking to the merchant’s checkout, reducing the security risks o shopping

online or both consumers and retailers. No nancial data is exposed over the Internet to the retailer,

and the payment transaction is securely transerred rom the customer’s bank to the retailer’s bank.

Consumers can shop online, by catalog or through call centers, and pay or their purchases at their

bank, credit union, or bill pay portal, with the security and convenience o online banking. eBillme

allows retailers to access the over 84 million Americans who use online banking. For more inormation,

please visit us at www.eBillme.com. 

eBillme Buyer Protection Program

Give your customers peace o mind

When an online shopper pays with eBillme, they automatically qualiy or the eBillme Buyer Protection 

program, at no extra charge. This program delivers consumer protection that rivals benets oered

by premium credit cards, but without the costly ees.

eBillme purchases are protected by the ollowing eatures:

• PriceProtection:Ensuresthatcustomersgetthebestpossiblepricebyrefundingthedierenceif 

the same item is ound at a lower price.

• ReturnGuarantee:Providesamoney-backguaranteeiftheconsumerisdissatisedwiththeirpurchase

• InTransitProtection:ProtectseBillmecustomersfromloss,theft,ordamagesthatmayoccurduringshipping

• PaymentProtection:Safeguardsthebuyerbyprovidingzeroliabilityforunauthorizedtransactions.

Find out more about eBillme at www.eBillme.com.