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Aon Risk Solutions | Global Sales & Marketing Support Proprietary & Confidential Cyber Risk for Public Sector Industry Date: 18 th March 2016

Cyber Risk for Public Sector Industry - Aon · Cyber Risk for Public Sector Industry ... Jan-14 Internet country Germany ... Top public sector data breaches by # of records exposed

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Page 1: Cyber Risk for Public Sector Industry - Aon · Cyber Risk for Public Sector Industry ... Jan-14 Internet country Germany ... Top public sector data breaches by # of records exposed

Aon Risk Solutions | Global Sales & Marketing SupportProprietary & Confidential

Cyber Risk for Public Sector Industry

Date: 18th March 2016

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Table of contents

Data Breaches by Industry3

Data Breach Statistics4 - 9

Claims by Business Sectors10

Cyber Risk Framework11

Cyber Security Incidents by Industry12

UK Cyber Security Trends 13

Singapore Cyber Security Plan14

Cyber Liability – Purchase & Adequacy15-

16

US – UK Cyber Security17-

19

Govt IT Spending20-

21

Data Sources22

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Government accounted for about 44% of cyber attack incidents reported during the year 2015

According to ‘Breach Level Index’ database, Government industry accounted for about 44% of data breaches reported around the world across multiple industries during the year 2015.

Healthcare sector was the second most effected which accounted for about 19% and Education was the least effected which accounted for 3% of data breaches reported during the year 2015.

Sources: Breach level Index

Government43%

Healthcare19%

Technology12%

Retail6%

Education3%

Others17%

Top data breach records by industry during the year 2015

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Global Public Sector has reported massive data breaches in the last 3 years

Top 10 public sector industry reported data breaches in the world during the year 2015

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Dec-15 United State Voters USA 191,337,174 Identity Theft Accidental Loss Government

Jan-15

General Directorate of Population and

Citizenship Affairs, the General Directorate of

Land Registry and Cadaster

Turkey 50,000,000 Identity Theft Malicious Outsider Government

Jul-15 BSNL India 30,000,000 Account Access Hacktivist Government

Apr-15U.S Department of the Interior, U.S. Office of

Personnel ManagementUSA 22,000,000 Identity Theft State Sponsored Government

Jan-15 Ministry of Education (MEBB_S) Turkey 15,000,000 Nuisance Accidental Loss Education

Oct-15 Georgia Secretary of State USA 6,200,000 Identity Theft Accidental Loss Government

Sep-15 The B.C. government and Yukon BC 3,400,000 Identity Theft Accidental Loss Education

Jun-15 Japan's pension system Japan 1,250,000 Identity Theft Malicious Outsider Government

Feb-15The Urban Institute's National Center for

Charitable Statistics (NCCS)USA 1,100,000 Existential Data Malicious Outsider Government

May-15 Saudi Arabia Government Saudi Arabia 1,000,000 Existential Data State Sponsored Government

Top 10 public sector industry reported data breaches in the world during the period: 2013 - 15

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Dec-15 United State Voters USA 191,337,174 Identity Theft Accidental Loss Government

Dec-13 Country's Supreme Election Committee (YSK) Turkey 54,000,000 Identity Theft Malicious Outsider Government

Jan-15General Directorate of Population and Citizenship

Affairs, the General Directorate of Land Registry

and Cadaster Turkey 50,000,000 Identity Theft Malicious Outsider Government

Jul-14 Benesse Japan 48,600,000 Identity Theft Malicious Insider Education

Jul-15 BSNL India 30,000,000 Account Access Hacktivist Government

Apr-14U.S Department of the Interior, U.S. Office of

Personnel Management USA 22,000,000 Identity Theft State Sponsored Government

Apr-14 Northwestern city of Verden Germany 18,000,000 Financial Access Malicious Outsider Government

Jan-14 Internet country Germany Germany 16,000,000 Account Access Malicious Outsider Government

Jan-15 Ministry of Education (MEBB_S) Turkey 15,000,000 Nuisance Accidental Loss Education

Dec-14 Serbian State Serbia 7,276,604 Identity Theft Malicious Outsider Government

Sources: Breach level Index

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US Public Sector witnessed several massive data breaches during the period: 2013 - 15

Top 10 public sector industry reported data breaches by # of records exposed in USA during the period: 2013 - 15

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Dec-15 United State Voters USA 191,337,174 Identity Theft Accidental Loss Government

Apr-15U.S Department of the Interior, U.S. Office of

Personnel ManagementUSA 22,000,000 Identity Theft State Sponsored Government

Oct-15 Georgia Secretary of State USA 6,200,000 Identity Theft Accidental Loss Government

Nov-14 United States Postal Service USA 3,650,000 Identity Theft State Sponsored Government

Nov-13 Maricopa County Community College District USA 2,490,000 Identity Theft Malicious Outsider Education

Jul-14 IRS USA 1,400,000 Identity Theft Accidental Loss Government

Oct-14 Oregon Employment Department USA 1,300,000 Identity Theft Malicious Outsider Government

May-14Montana Department of Public Health and Human

ServicesUSA 1,300,000 Identity Theft Malicious Outsider Government

Apr-13 The Washington state Administrative Office USA 1,160,000 Identity Theft Malicious Outsider Government

Feb-15The Urban Institute's National Center for Charitable

Statistics (NCCS)USA 1,100,000 Existential Data Malicious Outsider Government

Sources: Breach level Index

Top 10 public sector industry reported data breaches by # of records exposed in USA during the year 2015

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

15-Dec United State Voters USA 191,337,174 Identity Theft Accidental Loss Government

15-AprU.S Department of the Interior, U.S. Office of

Personnel ManagementUSA 22,000,000 Identity Theft State Sponsored Government

15-Oct Georgia Secretary of State USA 6,200,000 Identity Theft Accidental Loss Government

15-FebThe Urban Institute's National Center for Charitable

Statistics (NCCS)USA 1,100,000 Existential Data Malicious Outsider Government

15-Mar Georgia Department of Community Health USA 557,779 Identity Theft Malicious Outsider Government

15-Jan Metropolitan State University USA 480,000 Identity Theft Malicious Outsider Education

15-Apr Auburn University USA 364,012 Identity Theft Accidental Loss Education

15-May IRS USA 338,000 Identity Theft State Sponsored Government

15-Nov IRS Florida USA 300,000 Identity Theft Malicious Outsider Government

15-MarDepartment of Labor, Florida Department of

Economic OpportunityUSA 200,000 Identity Theft Malicious Outsider Government

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In UK massive data breaches were reported during the year 2015

Top 10 public sector industry reported data breaches by # of records exposed in Canada during the period: 2013 - 15

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Sep-14The provincial government (Wildfire Management

Branch)Canada 15,000 Identity Theft Malicious Outsider Government

Jan-14 Veterans Affairs Canada Canada 6,405 Identity Theft Malicious Outsider Government

Mar-14 Avon Maitland District School Board Canada 6,000 Identity Theft Accidental Loss Education

Feb-13 Human Resources Canada 5,049 Identity Theft Accidental Loss Government

Mar-15 Ontario education ministry site Canada 5,000 Account Access Malicious Outsider Education

Nov-14 Skillsoft Canada 4,000 Account Access Accidental Loss Government

Nov-15 WorkSafeNB Canada 3,022 Identity Theft Accidental Loss Government

Jul-15

Quebec Parental Insurance Plan Centre, The

Ministry of Labor, Employment and Social

Solidarity (MTESS) and The National Review

Commission website

Canada 2,000 Existential Data Hacktivist Government

Feb-15 Limestone District School Board Canada 2,000 Identity Theft Accidental Loss Education

Sep-15 HMC Dockyard/Royal Canadian Navy Canada 1,086 Existential Data Accidental Loss Government

Top 10 public sector industry reported data breaches by # of records exposed in UK during the year 2015

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Jul-15 U.S. Army National Guard UK 850,000 Identity Theft Accidental Loss Government

Jul-15 Edinburgh City Council UK 13,000 Account Access Malicious Outsider Government

Feb-15 Havering Council UK 2,248 Account Access Accidental Loss Government

Oct-15 British Gas UK 2,200 Account Access Malicious Outsider Government

Jan-15 Department of Agriculture, Fisheries and Food UK 2,000 Nuisance Accidental Loss Government

Jan-15 Bungled Wycombe District Council UK 1,200 Nuisance Accidental Loss Government

Jun-15 Ministry of Defense Donnington UK 1,000 Financial Access Malicious Outsider Government

Dec-15 Maidstone City UK 870 Identity Theft Accidental Loss Government

Oct-15 Derby City School UK 700 Identity Theft Malicious Insider Government

Oct-15 Irish Water UK 700 Identity Theft Accidental Loss Government

Sources: Breach level Index

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US Army National Guard in UK reported data breach in which about 0.85 million records were exposed

Top 10 public sector industry reported data breaches by # of records exposed in UK during the period: 2013 - 15

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Jul-15 U.S. Army National Guard UK 850,000 Identity Theft Accidental Loss Government

Oct-14 Staffordshire University UK 125,000 Account Access Malicious Outsider Education

May-13 Glasgow City Council UK 20,143 Identity Theft Malicious Outsider Government

Jul-15 Edinburgh City Council UK 13,000 Account Access Malicious Outsider Government

Aug-14Council Housing Tenants, Social

ServicesUK 13,000 Identity Theft Accidental Loss Government

Apr-14 Aberdeen City Council UK 9,000 Identity Theft Malicious Insider Government

Sep-14 Irish Water UK 6,329 Identity Theft Accidental Loss Government

Mar-14 Renfrewshire Council UK 5,354 Account Access Accidental Loss Government

May-14 University of Nottingham UK 4,751 Identity Theft Accidental Loss Education

May-13 Erlestoke prison UK 3,000 Existential Data Accidental Loss Government

Sources: Breach level Index

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German Government reported large data breaches during the period: 2013 -2015

Top public sector data breaches by # of records exposed in Germany & France during the period: 2013 – 15

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Apr-14 Northwestern city of Verden Germany 18,000,000 Financial Access Malicious Outsider Government

Jan-14 Internet country Germany Germany 16,000,000 Account Access Malicious Outsider Government

Feb-15Army and Air Force Exchange/Siga

TelecomGermany 98,000 Existential Data Malicious Outsider Government

Nov-14 La Gendarmerie France 2,000 Existential Data Malicious Outsider Government

May-15 TU Berlin Germany 200 Existential Data Malicious Outsider Education

Sept-13The official presentation of the state

government, National Data Center in

Hall Saxony-Anhalt

Germany unknown Existential Data Malicious Outsider Government

Jun-15 City Rheinberg Germany Unknown Existential Data Accidental Loss Government

Nov-15 District of Goslar Germany Unknown Identity Theft Accidental Loss Government

Dec-14 Brandenburg Parliament Germany Unknown Nuisance Accidental Loss Government

Sources: Breach level Index

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APAC public sector reported massive data breaches during the period: 2013 -2015

Top 10 public sector industry reported data breaches by # of records exposed in APAC during the year 2015

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Jul-15 BSNL India 30,000,000 Account Access Hacktivist Government

Dec-15 IIM-Ahmedabad India 2,000,000 Identity Theft Malicious Outsider Education

Jun-15 Japan's pension system Japan 1,250,000 Identity Theft Malicious Outsider Government

Dec-15 Sakai Japan 680,000 Identity Theft Malicious Insider Government

Dec-15 Malaysian Certificate of Education Malaysia 300,000 Identity Theft Accidental Loss Education

Dec-15 Hokkaido University Japan 112,600 Identity Theft Malicious Outsider Education

Dec-15Japan Health, Labor and Welfare

MinistryJapan 103,000 Nuisance Malicious Outsider Government

Apr-15Principal Controller of Defence

AccountsIndia 50,000 Identity Theft State Sponsored Government

Mar-15 Fit College Australia 11,000 Identity Theft Malicious Outsider Education

Feb-15 University of Sydney Australia 5,000 Nuisance Malicious Outsider Education

Top 10 public sector industry reported data breaches by # of records exposed in APAC during the period: 2013 - 15

Month/Year Company/Organization affected Country # of Records Breached Type of Breach Source of Breach Sector Category

Jul-14 Benesse Japan 48,600,000 Identity Theft Malicious Insider Education

Jul-15 BSNL India 30,000,000 Account Access Hacktivist Government

Dec-15 IIM-Ahmedabad India 2,000,000 Identity Theft Malicious Outsider Education

Jun-15 Japan's pension system Japan 1,250,000 Identity Theft Malicious Outsider Government

Sept-14 Japan Airlines Japan 750,000 Identity Theft Malicious Outsider Government

Dec-15 Sakai Japan 680,000 Identity Theft Malicious Insider Government

Mar-13 Aadhaar India 300,000 Identity Theft Accidental Loss Government

Apr-13 Government of Maharashtra India 300,000 Existential Data Accidental Loss Government

Dec-15 Malaysian Certificate of Education Malaysia 300,000 Identity Theft Accidental Loss Education

Dec-14 China Railway Corporation China 140,000 Account Access Malicious Outsider Government

Sources: Breach level Index

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Non-Profit sector accounted for a small portion of total claims reported during the years: 2014 & 15

NetDeligence conducts study of cyber liability claims every year to ascertain the impact of cyber liability by industry, company size etc.

Healthcare industry witnessed the highest number of claims vis - a -vis other industries and accounted for 21% of total in the year 2015. The Non-Profit sector accounted for about 4% of the total claims for the year 2015.

Healthcare industry witnessed the highest number of claims vis - a -vis other industries and accounted for 23% of total in the year 2014. Non-Profit sector accounted for about 8% of the total claims for the year 2014.

Sources: NetDiligence Cyber Claims Study – 2014 & 2015

Healthcare21%

Financial Services

17%Retail13%

Technology9%

Professional Services

8%Non - Profit

4%

Others Industries

28%

NetDiligence study - percentage claims by business sectors, 2015

Healthcare23%

Financial Services

22%

Professional Services

10% Retail10%

Non-Profit8%

Others Industries

27%

NetDiligence study - percentage claims by

business sectors, 2014

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Many regulations provide framework and measures to ensure safe and effective transmission of information in USA

In USA many laws or regulations address the measures to be taken to avoid ‘Cyber Risk’ or ‘Information Security Risk’. Some of these regulations include: Cyber Intelligence Sharing and Protection Act, Cybersecurity Enhancement Act of 2013, Federal Information Security Amendments Act of 2012 etc.

Recently few more laws & regulations have come into force to ensure safe transmission of information. These recent Acts include:

– Cybersecurity Act of 2015: Aims to promote safe & responsible exchange of information.

– Cybersecurity Enhancement Act of 2014: Provides continuous & collaborate approach to improve cybersecurity and strengthen cybersecurity research and development, workforce development and education and public awareness and preparedness.

– National Cybersecurity Protection Act of 2014: Codifies an existing operations center for cybersecurity.

– Cybersecurity Workforce Assessment Act: Directs the Secretary of Homeland Security, within 180 days and annually thereafter for three years, to conduct an assessment of the cybersecurity workforce of the Department of Homeland Security.

Other bills related to ‘Cyber Security in USA’ would include:

– Cyber Privacy Fortification Act of 2015, Cyber Intelligence Sharing and Protection Act,

– Federal Exchange Data Breach Notification Act of 2015, Data Accountability and Trust Act,

– Commercial Privacy Bill of Rights Act of 2015, Protecting Cyber Networks Act etc.

US Department of Homeland Security in Virginia, announced a new legislation to be adopted by Congress in order to enhance the sharing of electronic threat information between the private sector and the government, while also revamping the Computer Fraud and Abuse Act, or CFAA – the 1984 federal law that outlines when and what hacking charges can be brought against suspected cyber criminals.

Sources: Crs.gov-federal laws, White House, RT.com

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Public sector industry reported huge number of data security incidents while confirmed data loss cases were far & few

Verizon 2015 Data Breach Investigation Report: Security Incidents by Victim Size & IndustryNumber of Security Incidents Confirmed Data Loss

Industry Total Small Large Unknown Total Small Large Unknown

Public 50,315 19 49,596 700 303 6 241 56

Information 1,496 36 34 1,426 95 13 17 65

Financial Services 642 44 177 421 277 33 136 108

Educational 165 18 17 130 65 11 10 44

Healthcare 234 51 38 145 141 31 25 85

Retail 523 99 30 394 164 95 21 48

Utilities 73 1 2 70 10 0 0 10

Entertainment 27 17 0 10 23 16 0 7

Manufacturing 525 18 43 464 235 11 10 214

Transportation 44 2 9 33 22 2 6 14

Unknown 24,504 144 1 24,359 325 141 1 183

Total 79,790 694 50,081 29,015 2,122 573 502 1,047

Sources: Verizon Data Breach Report-2015

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5 cyber security trends that will dominate the UK public sector in 2016

According to a ‘Public Service Digital Publication: 2015 Global Threat Intelligence Report (GTIR) 40% of malware attacks in the UK were against public sector organisations – which is almost 3 times more than the insurance sector (13%) and 5 times that of the media and finance sectors (9%).

Cyber security is now at the forefront, Public sector have information that would be of interest to cyber criminals looking to take advantage of any weaknesses in their defences. Here are five cyber security trends the public sector should watch in 2016:

– Not enough action and too much reaction: With executives increasingly coming into the spotlight when things go wrong, including CIOS and CEOs, taking action over reaction must go to the top of every 'to do' list for the boardroom agenda.

– Back to basics: The 2015 GTIR highlighted the need for organisations to concentrate on getting the basics right. It showed that a staggering 76% of the vulnerabilities identified had been known for two or more years. Nearly 10% were over 10 years old. Getting the fundamentals right that put risk in context for organisations is the foundation of a coherent and thorough response plan.

– Intelligence-led approach: More widespread adoption of real time monitoring and advanced analytics with businesses responding quickly to incidents based on clear actionable intelligence.

– The resurgence of phishing: Vigilance around phishing emails, particularly spear phishing (targeted attacks), will be important in 2016.

– The ‘Visibility of Things’: The Internet of Things is most often linked to consumer goods, but it is becoming a more common idea within the public sector. From a security perspective, these new connected devices must be managed in line with an organisation’s overall security strategy. This will lead to the ‘visibility of things’, the need for organisations to monitor devices and the way they are being used.

Sources: Public Service Digital

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Singapore has initiated National cyber security masterplan for public sectors

The infocomm security masterplans provide the strategic directions to guide Singapore's national efforts to enhance cyber security for public, private and people sectors.

The first Infocomm Security Masterplan (2005-2007) initiated Singapore’s coordinated approach to secure Singapore’s infocomm environment with key emphasis on providing public sector with capabilities to mitigate cyber threats.

In 2008, the ISMP was succeeded by the second Masterplan (2008-2012) that strove to make Singapore a ‘Secure and Trusted Hub’ with special attention paid on the nation’s critical infocomm infrastructure (CII).

A new five-year National Cyber Security Masterplan 2018 (NCSM2018) will continue to reinforce Singapore’s cyber security by intensifying efforts in the Government and CII as well as the wider infocomm ecosystem which includes businesses and individuals. It is developed through a multi-agency effort led by IDA under the guidance of the National Infocomm Security Committee.

The vision of NCSM2018 is for Singapore to be a “Trusted and Robust Infocomm Hub” by 2018. It aims to engender a secure and resilient infocomm environment and a vibrant cyber security ecosystem. The three key areas of NCSM2018 are to:

– Enhance the security and resilience of critical infocomm infrastructure

– Increase efforts to promote the adoption of appropriate infocomm security measures among individuals and businesses

– Grow Singapore’s pool of infocomm security expert

Sources: iDA.gov

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Majority of the respondents from the Government, education & non-profit sector reported non-purchase of cyber insurance

According to Aon’s Global Risk Management Survey 2015 report, 28% of the respondents from the Government Public sector had already purchased cyber insurance.

However, 67% of respondents had neither purchased cyber insurance and nor had plans to purchase. A very minute portion of respondents (6%) had plans of buying cyber insurance.

Education & Non-profits (which is assumed to be a part of the public sector) industry had about 32% of its respondents who had purchased cyber insurance. About 43% of respondents had neither purchased cyber insurance nor had plans to purchase the same.

26% of respondents belonging to ‘Education & Non-profits’ industry had plans to purchase cyber insurance.

28%

50% 49% 42% 39% 35% 35% 32%

57%

67% 24%36%

37% 46% 49% 55%43%

42%

6%

26%15% 21% 14% 15% 10%

26%

2%

Aon Global Risk Management Survey 2015, Purchase of Cyber Insurance Coverage by Industry

Plan toPurchase

Not purchased& No Plans toPurchase

InsuranceCurrentlyPurchased

Sources: Aon Global Risk Management Survey 2015

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Majority of the respondents from the Government & education & non-profits industries felt existing cyber policy offered effective & adequate coverage

According to Aon’s Global Risk Management Survey 2015 report, about 100% respondents from ‘Government Sector’ were pleased with the effectiveness of existing cyber liability.

About 87% of respondents from ‘Educational & Non-profits’ industry were satisfied with the effectiveness of existing cyber liability.

According to Aon’s Global Risk Management Survey 2015 report, about 60% of respondents from ‘Government’ industry felt that current cyber coverage provided adequate cover from cyber liability.

Around, 67% of respondents from ‘Educational & Non-profits’ industry felt that current cyber coverage wasn't adequate to provide cover from cyber liability

100%87%

100%

83%

57%

16%

76% 73%

100%

67%

Aon Global Risk Management Survey 2015, Effectiveness of Current Cyber Insurance by Industry

60% 63%

48%

95%

71%64%

76%

57%67%

Aon Global Risk Management Survey 2015, Adequacy of Current Cyber Insurance by Industry

Sources: Aon Global Risk Management Survey 2015

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U.S. government hacked, largest data breach in public sector history

In June 2015, the United States Office of Personnel Management (OPM) announced that it had been the target of a data

breach targeting the records of as many as 18 million people.

The data breach, which had started in March 2014, and may have started earlier, was noticed by the OPM in April 2015. It

has been described by federal officials as among the largest breaches of government data in the history of the United States.

Information targeted in the breach included personally identifiable information such as Social Security numbers, as well as

names, dates and places of birth, and addresses.

On July 9, 2015, the estimate of the number of stolen records had increased to 21.5 million. This included records of people

who had undergone background checks, but who were not necessarily current or former government employees. Soon after,

Katherine Archuleta, the director of OPM, and former National Political Director for Barack Obama's 2012 reelection

campaign, resigned.

Sources: BBC News

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City councils in UK have paid massive fines for data breaches & privacy breach incidents

Sources: Computerweekly publication; ICO publication; Islington Council Publication; Computerworlduk publication; Computerworlduk publication

Major Public Sector Data Breaches & Fines in UKMonth/Year Organization Quantum of Fine Reason for Penalty Country Source

Jan-16 Midlothian Council £140,000

Council shared sensitive personal data about children and their

carers to unauthorized people on 5 occasions during the period:

January to June, 2011

UK Click here

Nov-15 The Crown Prosecution Service £200,000

Information/videos containing police interviews/investigations were

sent to a Manchester-based film company for editing. These videos

were not kept secure

UK Click here

Oct-15 Islington Council -

Council discovered third major data breach in the last 4 years. This

time personal details including medical information and prison

records were freely available on the council’s parking appeals

website

UK Click here

Aug-13 Aberdeen City Council £100,000An employee of the Council posted sensitive information relating to

the care of vulnerable children onlineUK Click here

Aug-13 Islington Council £70,000Council released sensitive information of about 2,000 residents

online. ICO imposed a fine of £70,000UK Click here

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Human error blamed for more than half of UK public sector data breaches

More than half of data breaches in the UK public sector originate from someone who has access to the systems, with loss in

many cases being accidental or due to human error, according to the Public Sector Data and Information Security

Survey.

Data loss due to internal access could be explained to an extent due to multiple data ownership. Over 80% of respondents

claimed to be 'data owners', who can authorize or deny access to certain data. The 'data owners' are responsible for

accuracy, integrity and timeliness, but 19% of data owners didn't know how many other data owners were there within their

organization.

The survey covered 600 individuals from the entire public sector, with 68% of them belonging to local authorities, healthcare

and education; 28% of respondents were either at director or C-suite level, and 20% had either 'information' or 'IT' in their job

title.

The survey was undertaken to enable public sector employees to compare their practices with other organisations and

identify specific areas of concern, with the advent of the new the General Data Protection Regulation (GDPR) across the 28

EU member countries.

A part of Article 8 of the European Convention on Human Rights, the GDPR replaces individual data protection acts across

the EU, and could be a challenge to data owners and practitioners.

The survey revealed that 65% of the respondents have serious concerns regarding data security within their organization,

with simple loss of data and errors of staff being the biggest concerns (60%), followed by compliance and IT system failures

(40%).

External hacking was a concern for more than 35% of the respondents, while the least concern was about denial of service

by hackers.

According to the survey, 60% said data security lapses in their organisations happened due to errors of staff, while 40% said

the breaches were because of simple loss of data.

Sources: Computer Business Review

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Government dependence on IT systems

E-Government Infrastructure

•National Broadband Connectivity

•Management Optimization

•Public Management Systems

Online Services

•E-taxes, License and fine payments

•E-Voting

•Public tender system

•Applications for public services

•Citizen email

Public Utilities & Critical Information

Infrastructure

•Electricity

•Gas

•Water

•Communications

•Media

Information storage has grown in volume and significance in the last decade as public sector responsibilities around service

delivery expand in the digital age. To put a figure on the volume of data governments are now dealing with, it was estimated that

US federal agencies alone store around 1.6 petabytes of data, and this is expected to grow to 2.6 petabytes by 2016. A data

center that is currently being built by the National Security Agency of the USA is estimated to have the capacity to store

between an Exabyte and a Yottabyte of data.

Types of Data Stored on Government Systems

Public Documents & Information

Sensitive Public Data

Internal Government Communications, Documentation, Email

Exchange Data

National Security & Defence Information

Intrinsic Data Commercial Data Personal Data

Sources: TRPC-2015 Cyber Threats To The Networked Government

Government Dependence on IT Systems

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IT Spending by Governments

According to IT research and advisory firm Gartner, government organizations worldwide have spent around USD449.5

billion on IT projects (in 2013) down 0.1 percent from the previous year. However, this projected slowdown has to be taken in

context of previous spending: while the US, perennially the biggest spender, has slowed government IT expenditure in 2013,

between 2001 and 2012 government IT spending by the US increased from USD46 billion to USD81 billion, almost doubling

in the decade.

Australia’s public sector IT spending, is expected to post a year-on-year growth of 2.2 percent, to reach AUD10.7 billion by

2017. Most of these investments will be on software. New Zealand is also expected to grow its spending by 1.4 percent to

reach more than NZD1.6 billion. The trending growth areas in public sector IT spending are seen in mobile technologies, IT

modernization and cloud computing. Globally, spending on public cloud infrastructure is expected to reach nearly 108 billion

by 2017.

In 2014, the US government Department of Defense budget included an unprecedented USD447 million for the US Cyber

Command with an additional USD792 million for the Department of Homeland Security Cyber security team.

The UK government is spending GBP650 million between 2011 and 2015 on cyber security. In comparison however, the

Indian government budgeted just USD7.76 million for cyber security.

By 2020, 75 percent of IT budgets are projected to be set aside for rapid detection and response approaches – up from less

than 10 percent in 2012. Two problems arise for procurement professionals in Asia – the rise of infected computers and the

lack of experience in dealing with actual threats.

Sources: TRPC-2015 Cyber Threats To The Networked Government

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Sources

Sources used for the study:

Breach Level Index database.

NetDiligence Cyber Claims Study – 2014 & 2015

Whitehouse News

Crs.gov-federal laws, RT.com

Verizon Data Breach Report-2015

Public Service Digital

IDA.gov

Aon Global Risk Management Survey 2015

BBC News

Trend Micro-OAS Country Survey

Computer Business Review

Best’s Review – 2016 a guide to cyber insurance

TRPC-2015 Cyber Threats To The Networked Government