Faisal Akbar

CAREER PROFILE

Over Ten years experience in Operations Department of a Freight Forwarding. Excel in managing multiple tasks simultaneously; built reputation for organized &

efficient work. Meticulous in examining documents, discovering discrepancies and resolving errors

quickly. Establish productive, trusting relationships with co-workers, management and

customers.

AREAS OF EXPERTISE

ADMINISTRATIVE SUPPORT CUSTOMER SERVICE TEAM BUILDING DOCUMENT CONTROLLER PORT OPERATIONS

PROFESSIONAL EXPERIENCE

June 2012 – To Date

Have been working as Operation coordinator with Starlight Maritime Basra Branch, Iraq and UMM-E-QASR PORT IRAQ

DUTIES & RESPONSBILITIES

Negotiating with Shipping Lines & Freight Forwarders; Liaising with Ports & Customs; Follow up with shipping lines for shipments arrival Monitoring vessel discharging operation and receiving cargo under hook, transport

arrangement and shifting to port yard Customer service and back office support, reporting directly to the Operation

Manager. Key contact with Starlight overseas offices.

Follow up with customers / agents and our branches in Iraq for Levy exemption, customs clearance, door delivery and updating our head office

Preparing of documents for shipments Follow up for MOC and SOC procedures for Levy exempted shipments for Oilfield

companies Follow up with our port staff for clearance and delivery of shipments Updating company and client systems with the appropriate information to keep

their tracking systems up to date. Implement excel files for document processing automation and improvements to

increase productivity and efficiency of the email system. Sending an updated report to all our sales staff in Dubai head office at the end of

the day

Projects Handled: Buzurgan, Missan Governorate (Missan Oil Company/CNOOC Iraq Ltd) Rumaila Project Garraf Project Badra WG & EP Project Halfaya Project West Qurna II Project

Jan 2012 – To June 2012

Have been working as Team Leader in Air Freight department with Starlight Maritime Fze and Airline Sharjah Dubai Airport Free Zone Branch

DUTIES & RESPONSBILITIES

Negotiating with Airlines & Freight Forwarders; Liaising with Ports, DNATA & Customs; Tracking of import and Export shipments AIR and executing delivery order via calogi

system Executing Air waybills, prepare export custom bills and making calogi for all export

shipments. Preparing documents for shipments execution on DNATA counter Follow up for ITT with DNATA and Airlines Follow for shipment transfer from DWC to Airport free zone. Customer service and back office support, reporting directly to the Operation

Manager. Key contact with Starlight overseas offices. Follow up with customers, agents and our staff regarding shipment hand over and

acceptance.

June 2011 – To December 2011

Have been working as Operations Executive in a sea freight department with Starlight Maritime Fze Sharjah, an Iraqi based company in Sharjah.

DUTIES & RESPONSBILITIES

Negotiating with Shipping Lines & Freight Forwarders; Liaising with Ports & Customs; Tracking of Export shipments [sea]and executing Bills of Lading; Customer service and back office support, reporting directly to the Operation

Manager. Key contact with Starlight overseas offices. Follow up with customers / agents and our branches in Iraq for Levy exemption,

customs clearance, door delivery and updating customer accordingly Handling vessel discharge operations follow up for daily discharge with Iraq branch,

port and reporting to vessel’s owner. Manage the day to day Agency functions for terminal and vessel operations in the

port of Umm Qasr, Iraq. Assisting in Operations at Company’s Owned Berth in Port Umm Qasr, Iraq. Coordinate vessel arrivals and departures with appropriate parties (i.e.: terminal,

tugs, lines, pilots, etc...) to facilitate smooth berthing and un-berthing and avoid any unnecessary expenses.

Prepared and submitted the Pro-forma disbursement account as well as the Final disbursement account follows up on invoices and payments.

Updated company and client systems with the appropriate information to keep their tracking systems up to date.

Implement excel files for document processing automation and improvements to increase productivity and efficiency of the email system.

July 2008 – May 2011

Worked as Operations Executive, with CS Logistics Middle East LLC, a Hong Kong based company in Dubai.

DUTIES & RESPONSBILITIES

Negotiating with Shipping Lines & Freight Forwarders; Liaising with Ports & Customs; Tracking Import & Export shipments [air & sea], Filing of manifest for sea import shipments; Executing Bills of Lading & Delivery Orders; Processing Bills of Entry online [E-mercal/E-Clearance] Customer service and back office support, reporting directly to the Managing

Director. Key contact with the overseas agents and customers. Follow up with customers / agents for the rates quoted and doing the bookings once

shipment would confirm. Keep records of all goods shipped, received, and stored. Maintaining database of clients and shipment orders.

Specialized in all types of sea & air shipments i.e., export, import, import for re-export, import for re-export ship-shore-ship, trans-shipments, sea – air shipment, air – sea shipments, import documentation in DUCAMZ and exports from Jebel Ali via Dubai Int’l Airport and Dubai Coastal Customs [Mercy].

Process the required documents from the DPA- ( Dubai Port Authority) Expert in the Custom Clearance- (Import & Export) Aware the process of Inspection at Dubai Customs Competent in outdoor work related to the shipping and cargo clearance Expert in Mirsal 1 and Mirsal 2 Passing all kind of import, Transit In, FZ in, FZ out, Temporary Admission and export B/E Expert to clearance in Sharjah sea port (Khalid Port) Reefer and Dry Containers Expert in the Customs Clearance for Cars- (Port CFS Jebel Ali)

February 2004 – May 2008

Worked as Application support officer with M. Abbass & Co, a Freight Forwarding company in Pakistan.

DUTIES & RESPONSBILITIES

Planning, organizing, direct controlling and evaluating the operations of information systems and electronic data processing (EDP) departments and companies.

Developing and implementing policies and procedures for electronic data processing, computer systems operations and development.

Meeting with clients to discuss system requirements, specifications, costs and timelines.

Assembling and managing teams of information systems personnel to design, develop, implement, operate and administer computer & telecommunications software, networks and information systems.

Co ordination with shipping lines regarding shipment movement and reporting till door delivery.

Follow with agents for shipment clearance at port and borders Negotiating rates with transporter

December 2003 – February 2004

Worked as an Internee in the IT department with Pakistan Tobbaco Company, Akora Khattack, Pakistan.

EDUCATIONAL QUALIFICATION

Secondary School Certificate 1996 Higher Secondary School Certificate Part 1 1997

Higher Secondary School Certificate Part 2 1998 BSc Computer Science [Peshawar University] 2000 Masters in Information Technology [MIT] 2003 [Iqra University]

COMPUTER SKILLS

MS WORD MS EXCEL MS ACCESS RDBMS, SQL,LAN MANAGEMENT

OTHERS

E-Mercal / E-Clearance course from Dubai Customs. Networking Certificate from Center of Applied Epistemic, Peshawar.

LANGUAGES

Urdu : Written & Spoken (Excellent) English : Written & Spoken (Excellent) Arabic : Basic proficiency Pashto : Written & Spoken (Excellent)

PERSONAL PROFILE

Nationality : PakistaniDate of Birth : December 27, 1979Sex : MaleMarital Status : Married Religion : IslamContact Numbers: 0557726918 or 009647719468859E-mail address : faisal_abbasgroup5@yahoo.com Skype ID : faisalakbar79