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Personal Profile
I am a dynamic individual who is motivated by results. I am always looking to broaden my
horizons and produce quality work. I am personable and approachable, yet not afraid to
speak my mind when necessary. I have a strong work ethic: I apply myself wholeheartedly to
my work in order to improve on existing processes. I can be relied upon to deliver on any
promises made.
Professional Strengths
Project management
Strong financial acumen
360° communication skills
Cultural sensitivity
Team work and people
management
Strong administrative skills
Stakeholder and client relationship
management
Time management
People value me for my:
Honesty
Enthusiasm
Passion for knowledge
Determination
Articulateness
Sense of humour
Approachability
Innovation
Problem Solving skills
Computer skills (Proficient in MS Office)
Matthew Alexander
O’Brien
BComm, LLB FGASA Level 1
(C): 084 627 0885 (E) [email protected] Languages: English, Afrikaans Hobbies: Blogging, rock climbing, running, squash
Professional Profile
Administration Assistant at Sunway Safaris (October 2016 – present)
My responsibilities include:
Updating and maintaining Sunway Safaris’ reservations database
Logistics management for all tours conducted by Sunway Safaris
Developing and maintaining relations with agents in order to grow sales and ensure that
the right information is distributed to clients.
Distributing the weekly newsletter to agents
Compiling and sending of invoices to agents for payment
Collating and filing of paperwork
Tour Leader at Sunway Safaris (May 2015 – October 2016)
I worked as an overlanding guide with a passion for providing tourism-related information to
guests in an engaging and entertaining manner. My responsibilities included:
Project management for tours
Guest relations
Proactively undertaking research on the history and culture of the many countries to
which Sunway Safaris travels
Client relationship management including issues management, problem solving and
collating reviews
Training new tour guides
Stakeholder relationship management with the various service providers used by
Sunway Safaris
My achievements include:
Recognition for outstanding performance by being awarded “Best New Guide” for 2015.
Submitting many of my landscape and wildlife photos to the Sunway Safaris marketing
department to be used in their brochures and on their website.
EcoTraining Field Guiding School (January – May 22015)
FGASA Level 1 and FGASA Trails Guide qualifications
First Aid Level 2 and Advanced Rifle Handling Certificates
I achieved the highest marks in my course for both qualifications
During my 4 month practical training with EcoTraining, I stayed in unfenced camps in 4
game reserves. Part of my duties involved leading daily drives and walks around the
game reserves and organising guest logistics. In between these responsibilities, I had to
make time to study for exams and complete assignments
University of the Witwatersrand (2010 – 2014)
BComm degree, achieving a distinction in my major – Marketing
LLB degree, with several distinctions.
In 2014 I worked in the Wits Law Clinic, providing free legal services to people of limited
means, as well as tutoring Criminal Law and Constitutional Law
Member of the Wits University Mountain Club and the Wits University Squash Club
St Benedict’s College (1997-2009/Grade 0-12)
I matriculated in 2009, with four distinctions and Full Academic Colours.
Played 1st team squash, cricket and hockey.
References
Zane Nortman
HR Manager
Sunway Safaris
071 613 5096
Robert Swanepoel.
HR Manager
Sunway Safaris
Amanda Hattingh
Student Relations
EcoTraining