Kate Cawkwell

Address: 20 Carter Street, Sandy, Bedfordshire, SG19 1BT Mobile: 07939313729

Email: kjcawkwell@hotmail.co.uk DOB: 24/6/88

Nationality: British Driving Licence: Clean

Personal Profile

After taking a year out to travel, I am now back in the area looking for a job opportunity that maximises my existing sales and marketing experience. From previously working in the media and property industries, I have many valuable transferable skills. I am a highly organised and efficient person who is experienced at working to tight deadlines and targets whilst being under considerable pressure. I am a strong and effective communicator who can negotiate and build strong rapport with clients and colleagues.

Employment Feb 2014 – Dec 2014: Overseas experience Whilst I was travelling I spent most of my time in Melbourne, Australia. Here I gained some valuable working experience which has helped me develop professionally and personally.

• Hitachi: At Hitachi I supported the events manager with the smooth running of corporate events. This included registering delegates and general tasks to ensure that a quality and successful event was delivered.

• RSM Bird Cameron: At RSM I worked as a receptionist and admin assistant. I was responsible for greeting clients, transferring phone calls and diary management for meetings. I also had to assist with filing and managing stationary orders for the company.

• Yarra Trams: At Yarra I worked as a receptionist and also a personal assistant to one of the Directors. Along with reception duties I also had to manage one of the Director’s diaries and schedule his appointments.

Jan 2013 - Dec 2013: Guardian News and Media - Advertising Account Manager

• At GNM my role was to sell print and digital advertisements to schools and recruitment consultancies across the UK.

• I had to contact new and existing clients over the telephone and record all activities relating to sales and account management into a database called Salesforce. I also used Madgex to create reports.

• Across the business, I worked closely with the marketing department to create marketing material and the optimisation department to improve job performance on the site.

• I have attended events and national conferences with existing and potential clients to network for future business opportunities. This was also a way to communicate The Guardian’s success stories and audience statistics.

Sept 2012 – Jan 2013: Policy Expert – Insurance Account Manager

• Within this role my main objective was to sell home insurance policies to customers over the telephone. I had a target of selling at least 4 policies per day and also had upselling targets to increase revenue for the business.

• I had to ensure strong rapport was built with the customer to maximise sales and whilst there I continuously exceeded targets.

• I also worked in the customer service department making sure customers were happy with their policies and dealing with general enquiries.

Oct 2011 - Sept 2012: Foxtons - Lettings Negotiator • At Foxtons I had a wide range of duties. The main ones included calling applicants and

qualifying them thoroughly to understand their property requirements with a target of booking 10 appointments a day.

• Up to 6 viewings a day were conducted, all prepared in advance with landlords and tenants, and consisted of showing 3 or 4 properties per viewing.

• Feedback on each viewing had to be given, inbound phone calls and new applicants had to be registered/qualified and booked and also paperwork had to be completed as soon as possible in order to secure a property for the applicant and finalise the sale.

Jun 2007 – Oct 2010: MJM Marketing and Nova Loca - Marketing Assistant

• At MJM Marketing my primary role was to ring businesses throughout the UK and check and amend their details into a database.

• Along with this I had to perform general admin tasks such as answering the phone, sending emails, filing, faxing and dealing with incoming/outgoing mail.

• At NovaLoca I had to keep the commercial property website up to date by uploading property details, dealing with enquiries and writing blogs.

Education University: Nottingham Trent - BA (Hons) Business with Financial Services (2:1) Secondary: GCSEs: AS Level Law: C 10 A-Cs including: A Level Psychology: B English Literature: A A Level English: C English Language: B A Level Business: C Maths: C

Skills

Communication I feel that my communication skills are very strong as I am confident at communicating face-to-face; via the telephone; in a presentation scenario and in written form. I am able to build strong rapport with both clients and colleagues and would describe myself as a problem solver who is approachable and friendly.

IT Literacy I am confident in using databases such as Salesforce and Madgex to create reports. I also have strong skills at using all office packages, including Word, PowerPoint to produce presentations and Excel for producing spreadsheets.

Team working At work and university I have experienced working within a team on several occasions. Here, I have learnt to listen to other people’s ideas and work effectively together to produce the best results possible. I very much enjoy taking a leading role within a team also.

Negotiation From working in sales I have had to use my negotiation skills to close a sale. I feel my people skills; product knowledge, attention to detail and my ability to build strong rapport with those around me effectively increase my ability to negotiate.

Interests & Achievements I have a keen interest in keeping active and do this through going to the gym regularly. At university I was the captain of my netball team throughout the academic year and really enjoyed being part of a team. Travelling has really broadened my horizons and from this I love to see new places and experience different cultures. I’d love to learn a foreign language and have plans to improve my Spanish this year.

References are available upon request