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MALWINA KULESZA
5 Farndon Close Mobile: 07522341285
Northampton email: [email protected]
NN3 8TJ
Personal Profile
I am reliable and efficient individual who is able to adjust to
new environment
and always strives to achieve the highest standard possible at
any challenge.
The opportunity to learn new skills and work as a part of a team
is particularly
attractive to me. I am highly motivated and hungry for
challenges.
Skills and attributes
tactful
organised
confident
quick learner
hard-working
optimistic
Employment history
March 2015 Current Recruitment Administrator Industria Personnel
Services LTD.
Dealing with candidates on a front desk
Answering incoming calls with a polite and professional
manner
Responsible for recruiting, registering, interviewing and
inducting
suitable candidates for a clients
Managing the recruitment database
Obtaining candidate references and CRB checks
Management of temporary and contract workers, resourcing and
updating candidates, booking temps in daily
Formatting CVs, producing contracts and other marketing
materials Clearing any pay issues with candidates, sending new
starters, holidays,
deductions and stock check
General admin duties
October 2014 January 2015 Customer Service Administrator
Yodel
Providing telephone and email assistance to customers dealing
with
their requests, complaints and queries.
Dealing with customers face to face at a reception desk
Working with spread sheets and databases
Processing drivers investigation in relation to missing
parcels
working in a collaboration with a warehouse members, locating
missing
parcels and processing them for deliveries
Using different kind of software such as Sabre, Numero, End2End,
Fast
Track, Skillweb
Modifying the work schedule based upon customer demand
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Taking responsibility in completion of each task.
July 2014 September 2014 Admin/Production Novacroft Ltd
Data capture, working with spread sheets and databases
Online application processing including validation,
authentication and
identify issues
Fulfilment letters, booking out and spoiling cards
Photo approval where high attention to detail is essential
Printing photo cards
Checking lamination and printing quality
June 2014 July 2014 Club Waitress/Bar staff Northampton Cricket
Club
Take beverage and food orders.
Deliver beverages and food in a timely manner.
General housekeeping duties.
Operating cash register.
Providing customers with the information and resolving their
queries.
April 2014 June 2014 Picker/Packer/Cycle Counter Urban
Outfitters
Monitoring and controlling inventory integrity.
Maintaining product identification and location program.
Researching inventory discrepancies and ability to reconcile
them.
Being responsible for completing physical inventories/cycle
counts/random or receipt audits/reconciliations.
Track and report non-conforming product.
Resolving inventory problems in a timely manner.
Inventorying and processing damaged product.
Picking/packing
January 2014 April 2014 Customer Service All Saints Rugby
Club
Serving customers and dealing with their request
Provide information about services
Taking orders, calculate charges and process billing
payments
Helping clients with a friendly manner
Resolving customer complaints with patience and confidence
Checking stock, operating the cash register
Working as a part of a team
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June 2013 August 2013 Production operative Sywell Speed
Packing
Working as a part of a team
Preparing, picking, packing and wrapping goods
Checking for damages or missing items
Keeping the work environment safe and clean i.e. shelves, pallet
area
and workstation
Education & Training
2012/2013 Northampton College Foundation Learning
Art&Design
2008/2012 XVII Secondary school, Lodz Poland
2002/2008 Primary school, Lodz Poland
Hobbies and activities
I like to spend my spare time in an active way. I was training
kickboxing
for the past 10 years and it turned into my passion. I consider
myself an
artist, I often enjoy drawing, painting and crafting useful
items for my
home. My creativity knows no boundaries and I would like to
harvest
my potential at the workplace.
