PERSONAL PROFILE
Hard working, motivated individual with various experience
working within a diverse range of fast
paced environments. Excellent communication and interpersonal
skills with the ability to problem solve
and achieve targets. Able to work efficiently and accurately in
order to meet deadlines and remain
professional whilst providing customer service. Currently
seeking an administration opportunity to
further enhance core skills and knowledge.
ACADEMIC OVERVIEW
2012 2014 Wrenn School Sixth form
A levels: Maths (A*) Chemistry (A) Biology (A)
AS Level: English Language (A)
2004 2009 Sir Christopher Hatton Academy
12 GCSEs A*-B including English and Mathematics.
WORK EXPERIENCE
2013 2014 Rosewood Court Care Home Health care volunteer
Taught lessons on computer skills to residents on a one to one
basis. Supporting and helping residents succeed at everyday tasks.
Assisted with organising social activities for the residents.
Developed good communication skills with a range of patients of
different health problems. Handling resident queries and complaints
in a friendly manner.
2012-2013 Oxford Therapy Centre Admin Volunteer
Reception duties and making appointments. Through work on at the
reception, developed the ability to work politely and
professionally with
patients to resolve problems quickly and effectively.
Welcoming patients and answering any enquiries. Maintaining a
clean and tidy enviroment.
2012 BCC Marketing Services Telephone Sales Advisor
Outbound calling to promote products and services in a fast
paced pressurised enviroment. Successfully achieved KPI targets in
order to maintain sales productivity. Processing new accounts and
ensuring records are accurately maintained. Ability to resolve
issues promptly and deliver excellent customer service over the
phone. Developed excellent customer service skills through both
training and experience.
2014-2018
Kings College London
Master of Pharmacy (MPharm)
Chemistry of Drugs Physical Pharmaceutics Biochemical Basics of
Therapeutics Principle of clinical care
Telephone: 07984527507 | Email: [email protected]
Address: 34 Oakway, Wellingborough, Northamptonshire, NN8
4SB
LERISSA MISTRY CV
2011 Family Bargains Work Experience
Replenishing stock, making displays look tidy and taking
delivery of stock from suppliers and
storing it appropriately.
Providing customers with store locating advice and also making
sure the store is clean, tidy and safe at all times.
Delivered excellent customer service at all times and
effectively processed till transactions.
2011 Evans Dental Practice Work Experience
Shadowing the dental team and assisting in completing clinical
charts. Admin duties such as making appointments, filing documents
and answering enquiries. Welcoming and assistng patients where
needed.
KEY SKILLS
Friendly and professional manner. Willingness to approach all
jobs with 100% commitment. Enthusiastic about new learning.
ADDITIONAL INFORMATION
Driving: UK Full Driving Licence
Referees: Available Upon Request
LERISSA MISTRY CV
