I am a hard working individual with commitment to any task
given. I have the ability to interact and engage with all types of
people, but I can also work alone using my own initiative. I
believe that I have a strong work ethic along with a willingness to
learn new things. Employment History:
Flomatic Restaurant Services Ltd. January 2010 - Present Role:
Sales Operator. Responsibilities involve contacting regular
clients, advising customers with queries, taking regular orders,
inputting orders on the system, keeping up to date with product
knowledge and selling the products. Northamptonshire County Council
April 2009 September 2013 Role: Children with Disabilities
Transport Assistant. Duties involved taking children with
disabilities to and from school, ensuring they have a safe journey,
playing games and keeping them occupied on their journey. BWFU
January 2008 February 2009 Role: Sales Operator. This role involved
making inbound and outbound calls, selling new products, assisting
with customer queries, taking regular customers orders and
inputting them onto the system. Orchard House Residential Care Home
November 2005 December 2007 Role: Care Assistant. Duties include
taking care of residents with dementia, supporting their daily
needs, assisting with personal hygiene needs, working as a team,
participating in social activities with residents and communicating
professionally with their family and friends. The Wayfarers Public
House October 2001 September 2005 Role: Bar Staff. Duties include
working under pressure, serving food and beverages to customers,
cash management, organising and managing events. British Telecom
Group Plc. October 1998 August 2001 Role: Operator.
Responsibilities include receiving inbound calls, assisting with
finding the customers telephone numbers, providing good customer
service. Bryant Road Convenience Store November 1996 July 1998
Role: Retail Assistant. Duties include till operating, stacking
shelves, checking product prices and maintaining standards for the
local community. Education and Qualifications:
NVQs
Level 2 in Emergency First Aid at Work
Level 1 in Health and Social Care
Level 2 in Health and Social Care GCSEs Southfield School for
Girls September 1988 1992
English Language - B
English Literature - C
Maths - C
Science - D
Information Technology - C
French - D
History - B
Geography - C
Skills:
Within my work experience, the skills I have acquired are
customer service skills, decision making, communication, cash
management, stock auditing, telephone skills, sales skills,
administrative & IT skills and knowledge of healthcare.
References:
