CV2015_06_30 -NG van Zyl

CURRICULUM VITAE

N G VAN ZYL(Gerhard)

Infrastructure Delivery Manager(Africa Portfolio)

NICHOLAAS GERHARDUS VAN ZYLPERSONAL: Surname

First names

Date of birth

Marital status

Children

Home address

Postal address

Cell no:

E-Mail

van Zyl

Nicholaas Gerhardus

8 January 1963

Divorced

Cher (28)

Samantha (22)

24 Tasman Crescent

Midstream Hill

Olifantsfontein

PO Box 3241

Bedfordview

2008

082 780 3648

[email protected]

EDUCATION: NameStandard passedSubjects

Year Completed

High School VerwoerdburgStandard 10EnglishAfrikaansScienceBiologyMathematicsGeography1980

FURTHER STUDIES / TRAINING: InstitutionCertificate

Subjects

Institution

Subjects

InstitutionSubjects

InstitutionSubjects

University of PretoriaBOP Management developmentProgramme 1991 (Certificate)General ManagementBusiness LawManpower ManagementManagement AccountingHuman RelationsInformation ManagementOperational ManagementFinancial ManagementMarketing Management

The Computer Users Council ofSouth AfricaCDP - (Concepts of Data Processing)(August 1988)DAC01 - (Introduction to DataCommunications) (August 1988)DAC12 - (Principles of Data Communications) (May 1989)NET23 - (Introduction to Networking) (May 1990)BUS01 - (Business Communications)(Feb 1989)

RadiokomData Communications (May 1987)X.25ProtocolsFibre Optics and DiginetModem Principles andInterfacing Techniques

DAMELINFinancial Management (1993) Diploma

FURTHER STUDIES / TRAINING: InstitutionSubjects

Other training

Informatica (Pty) LtdIntroduction to Data (March 1990)CommunicationsPrinciples of Data Communications

INFOPLAN -QUATTRO PRO 4.0 (April 1992)QUATTRO PRO 4.0 Adv. (Oct 1992)

DST - CONFIGURATION MANAGEMENT(May 1994)

NOSA - NASIONALE BEROEPSVEILIGHEID(Sept 1991)

KRYGKOR SEKERHEID - REKENAAR-SEKERHEID (Nov 1990)

WHITEHEAD MORRIS -MANAGING THE HELP DESK(Nov 1990)MANAGING THE HELP DESK(Nov 1995)ADVANCED HELP DESK SKILLS(Nov 1995)

WORKGROUP SYSTEMS -SUPPORTING MS WINDOWS 3.1 & DOS 6.2 (Nov 1994)

RADIOKOM -PC INSTALLATION & SUPPORT(Nov 1994)

UNIVERSITY OF PRETORIA (LGI) -PROJECT MANAGEMENT (Certificate)(March 1995 - Sep 1995)

CNE (RADIOKOM)NETWORKING TECHNOLOGIESNetWare 41. ADMINISTRATION

Davis and Dean Managing by ProjectX-Pert (Project Management Services)

Project Management Professional Preparatory Course (ProjectPro) (Feb 1999)

BRP 3/3 Project Management (Preparation for PMP)

NGN (New generation networks)

ITIL Foundation in IT Service Management (EXIN Institute for Information Science) November 2007

Project Management Professional (Know It All) 9th March 2011 to 11th May 2011

Enterprise Project Management for Project Managers – AccTech Academy Jan 2010

PREVIOUS WORK EXPERIENCE:Employer

Position

Scope of work

Xpert (In sourced at Standard Bank SA)

Technical Deployment Manager (Contractor) Managing Projects in conformance with the Standard Bank

standards and requirements Using Project management procedures to plan, organise, co-

ordinate and control the activities and resources of projects to ensure that the specified and agreed project output includes all the quality objectives within the customer’s sites.

Completed Projects:

MainView Health

A health check / Technical assessment was conducted between Gijima and Standard Bank Technical teams to determine at what level the installed / configured licensed BMC MainView products are being utilized. The main objective of this initiative is to implement a Service Improvement plan to enhance the usage and benefits where the MainView Health check identified short comings. This entails retraining of Standard Bank Technical staff, knowledge transfer and customisation of the licensed tools to accommodate the specific requirements of the various Standard Bank Technical teams.

GTI RDC Facilities Upgrade

1. Security upgrades

The monitoring of the River Club Data Centre (RDC) Computer Rooms via CCTV is inadequate and poses a security risk. Installing additional surveillance cameras, will supplement the existing processes relating to physical access, change control and electronic access. CCTV will provide for continuous monitoring and will address the potential tampering with equipment and / or illegal entry into the DC.

2. RDC Office upgrades - Staff growth and - RCC Air-condition Unit 9 in RC2 Electrical

Parking for SBSA staff at RDC is inadequate and no alternative offsite parking is available in close proximity. An additional 20+ parking bays can be created with limited effort and resources. The staff facilities in the office block (gym cloak rooms, security kitchenette, and cleaning staff change rooms) are dated and require upgrading The exterior of the office block also needs to be repainted. All bathrooms are to be removed from the DC as this is poses a flooding risk.

Chillers are a critical component of the DC’s cooling system, but are energy intensive. A chiller control unit is proposed to manage the load conditions which will result in improved energy efficiencies in the DC. The current management control unit on the cooling

Towers are a single point of failure and a backup unit is required. 3. City Power - Khanyisa additional capacity

The switch gear needs to be replaced to raise the safety, reliability and performance standards in the River Club Data Centre. This will also

minimise downtime and improve the reliability of the RDC power.

Distribution board (DB) monitoring is required to automatically detect and diagnose faults in energy-consuming equipment or in building components that directly affect energy usage. With DB board monitoring equipment in place, measurements can help detect and diagnose excessive whole-building energy usage and component-level faults. Integration of DB monitoring into the BMS will provide detailed information to compile MIS.

4. RDC Security Upgrade finalization - RCCC/SBC BMS Upgrade

The following has been identified as work to be included in the scope for the RCCC/SBC BMS initiative:

HA / DR setup – servers installation and configuration – (JB controls)

DB board monitoring on the BMS Chiller Drive backups integration on the BMS Chiller Controls integration on the BMS

5. RDC Civil works - RC Dispatch Kit Out

The dispatch area needs to be upgraded to allow for more efficient deliveries in the River Club Dispatch designated area i.e.

Storage Cage to be buildTailgate for Dispatch area to be erect

ESB Remediation (Enterprise Service Bus)

The purpose of the ESB Remediation project will be to architect and build the deployment environments required by Standard Bank to cater for the successful implementation of ESB infrastructure requirements to meet the Platinum class of service. The solution will be required to cater for the following environments on AIX infrastructure:• Development (DEV) Environment;• Development2 (DEV2) Environment;• System Integration Testing (SIT) Environment;

• Production Simulation (ProdSim) Environment;• Production Environment;• DR Environment.1. Reconfigure ACE to provide Active-Active cluster in production, DR and UAT ; 2. Reconfigure Data Power devices into an Active-Active configuration in production, DR and UAT ;3. Rebuild Message Broker AIX hosts into a multi instance configuration (provide a shared file system using GPFS); b. Upgrade all AIX hosts from AIX 5.3 to AIX 6.1; c. Migrate all AIX LPARs from P5 pSeries servers to pSeries servers within support lifecycle; d. Implement asynchronous storage level replication of AIX hosts between production and DR to ensure hosts are in synch with production, remove human intervention in maintaining DR synchronisation; e. Reconfigure message flow to remove the CISCO ACE from inter-process/service communication, the ACE is to only

provide network level Load Balancing within the ESB; f. Upgrade IBM Message Broker from version 6.1 to version 7.0

i. Implement IBM Message Broker multi instance

configuration to achieve high availability;

ii. Upgrade IBM MQ from version 6.0 to version 7.0 iii. Implement IBM MQ Cluster to achieve required high availability;g. Complete an end-to-end Disaster Recovery test of the newly deployed topology;

It will be necessary to conduct regression testing when the above changes are made, given the number of consumer and provider services to the ESB, regression testing is an intensive piece of work it is preferable to keep the number of sets of regression tests to a minimum.

TPA (Transaction Process Architecture)

The SBSA production environment is, today, a mix of SAP and legacy applications accessing DB2 databases on the mainframe. During the past few months it has become apparent that the current architecture would be unable to scale sufficiently to meet the volume and throughput requirements for the medium (2012) and long term (2015).SBSA commissioned a set of tests in the IBM Labs in Montpellier to set various scenarios using IBM recommended architecture with the mainframe and zBX. The results of the test were favourable and a decision to

Implement the zBX within the bank has been taken.Following on from the SAP benchmarking that was done in Montpellier, the TPA programme are now looking to build a SIT and Production Simulation environment using the Mainframe.

Infrastructure Integration changes: Upgrade Broker software to version 7. Install 10Gb network from database through ESB

towards consumer (RDC) ACE on entry only (DataPower for ESB internal load

balancing) AIX operating system software upgrade to version

6.1. Migrate all SAP databases onto IBM model 8700 disk. Deploy new Broker instances on zOS. Purchase and install zBX racks (2 x Prod, 1 x DR, non-

Prod) Purchase and install DataPower X150z cards (4 x

Prod, 2 x DR, non-Prod) Generate trace message ID for mainframe service

consumers. Migrate Account and Statement services from ESC to

ESB.

Africa Data Centre Remediation

Completed Data Centres

1) Build new Swaziland Production and Disaster Recovery Data Centre

1) Construction of a New Production (Tier 3) and DR Data (Tier2) centre in Matsapha and Mbabane (Swaziland) respectively.

Civils and Building works. False floors and floor / ceiling grills. NetBotz Monitoring System. Access Control System. CCTV Monitoring System. Fire Detection and Suppression. Install Cabinets with Hot Aisle containment. Fibre and copper cabling. Air Conditioning plant for Data Centre and UPS

room. Electrical Infrastructure. (Mains / Distribution

boards / AVR) Diesel Generators. UPS equipment.

2) Manage the construction, Installation and configuration of new Network for Data Centre (WAN / LAN) according to approved Data Centre and Solution Design

3) Plan and manage staff (Network / Infrastructure / AIX) for migration all computer equipment from existing Data centre to new Data Centre

• Africa Hardware Refresh

Standard Bank SAN Migration from IBM DS4800 to IBM Storwize V7000

The major aim of this project is to no disruptively migrate all AIX and VMware data from the DS4800Storage to the new Storwize V7000 systems for both the DR and Production environments.

Scope of work

1. To install and configure the new Storwize v7000 systems in production and DR site2. To create the required storage pools for AIX and VMware data3. To create the required volumes on these storage pools and map the volumes to the hosts4. To migrate all AIX and VMware data from the DS4800 volumes

Hardware and software

Duration of employment

to the Storwize V7000 volumeswhile ensuring that the existing data structures from volumes, volume groups and file systemsRemain intact after the migration.5. To configure remote mirroring for VMware volumes between the production Storwize V7000.

Countries successfully completed:

Angola, Mozambique, Lesotho, Botswana, Mauritius, Malawi, Ghana, Zambia, Zimbabwe, Uganda, Tanzania, DRC, Swaziland and Namibia,

Current Projects

1) Mozambique Head Office relocation and Production Data Centre.

2) Africa Hardware refresh (Decommissioning of old IBM DS4800 Storage) in 16 Africa countries.

3) RoA remediation (Remediate all Hardware and Software in 16 Countries. Production and DR)

4) Installation of IBM P7’s and the migration of LPARS from P5’s to P7’s

MS Office 2007 / 2010; XP; Windows 7, MS Project 2007, Cisco ACE, IBM Z196, IBM DB2, AIX 6.1, IBM MQ Message Broker 7.0, IBM MQ 7.0, DataPower X150, zBX , IBM P-Series

October 2011 to Current

Employer

Position

Scope of work

A1L Realization (In sourced at Liberty Life)

Infrastructure Senior Project Manager (Contractor)

Managing Projects in conformance with the Liberty Life standards and requirements

Using Project management procedures to plan, organise, co-ordinate and control the activities and resources of projects to ensure that the specified and agreed project output includes all the quality objectives within the customer’s sites.


Completed Projects

Exchange 2007 Migration - Migration of Exchange 2003 to 2007

RightFax - Replace current RightFax 8.5 with RightFax 9.3 Active / Passive RightFax

SQL Server Consolidation - SQL Environment needs to be audited and consolidate due to too many instances and

licenses. To many Servers and footprint needs to be reduced

Active Directory (AD) - Active Directory was in a state of disarray. AD needed to be cleaned up

Blackberry - To provide Bloomberg /Reuters and E-mail on Mobile devices and desktop for a new Department LibFin. Needs to be independent from Liberty Life requiring dedicated Internet access.

EDW (Enterprise Data Warehouse) - Implement the appropriate infrastructure to accommodate expansion and growth in data from new sources.

SCCM (POC) Service Centre Configuration Management - The current software distribution software SMS is unstable and does not deliver the required hit rate. Current hit rate is +-40%. Investigate the replacement of Nettrace.

SCOM (POC) Service Centre Operation Manager - Investigate the replacement of MOM

Citrix (BP Corporate) – Migrate the User from Old Citrix farm to new and implement proper connectivity to external Brokers.

Public Folder migration to SharePoint – Migrate Public Folders on Exchange 2003 to SharePoint.

File Blocks and quotas – To reduce the current size of hard drive storage space and to implement process and procedures for allocation of hard drive storage space to users.

Archiving (Enterprise Vault) – File and Print Clusters

SCOM (Service Centre Operations Manager

SCCM (Service Centre Configuration Manager

LibLink Exchange Migration – Implement and Migrate Send mail Users to Exchange 2007

Other Projects

Exchange Server 2010 Forefront Protection 2010 for Exchange

servers Windows Server 2008 R2 Active Directory

Active Directory Certificate Services

RightFax; Microsoft (SCCM, SCOM, SQL 2005


Reason for termination

/2008; Blackberry; MS Office 2007 / 2010; XP; Windows 7, MS Project 2007; Exchange 2007;Citrix; Cisco; HP

March 2008 to August 2011

Contract Expired

EMPLOYER

Position

Scope of work



Position

Scope of work

Telkom Western Region

IT Consultant Service Provisioning (Project Management)

Managing Project management and installation teams in the Western region

Managing major company projects. Negotiating of new Maintenance contracts Billing and invoicing of Customer services Managing of installation projects Customer liaison and Account Management Interface with suppliers Managing internal Network Administration Managing Service level agreements (SLA)

NOVELL 3.X/4.X, MICROSOFT OFFICE 95, MS PROJECT, WINDOWS 95, MICROSOFT NT, ARS (REMEDY)

COMPAQ, Hewlett Packard, Bay Networks,

October 1997 – October 1998

Transferred to National Project Office IT Service Delivery (Head Office )

Telkom Head Office (Pretoria)

Manager of National Project Office (IT Service Delivery)

Managing and facilitating cross- functional IT Technology project teams.

Manage 7x National Project Managers, 2x Project co-ordinators and 7x IT Specialists

Managing a Portfolio of Projects, ranging from new Technology Projects, all hardware and software related projects of a 35 000 user base.

Directly involved with Capital Authorisation Management team in acquiring funds for National Projects

Involved with the standardisation of Project Management in IT Service Delivery and Telkom. (Development of IT Solutioning process)

Direct dealings with IT Account Managers to ensure that all aspects of IT Service Delivery are covered in the Business Cases presented to the IT assessment committee (ITA).

Represented IT Service Delivery at the IT Assessment committee (ITA) to ensure that all Business Cases that are submitted covers all IT related issues.

Managed the OPEX and CAPEX budget for IT Service Delivery National Project Office.

Hardware and Software


Position

Scope of work

NOVELL 3.X/4.X, MICROSOFT OFFICE 97, MS PROJECT, WINDOWS 95, MICROSOFT NT, ARS (REMEDY), CITRIX, WINDOWS 2000, OFFICE 2000COMPAQ, HP, Bay Networks, Cisco, DELL

September 1998- June 2001

Transferred to Super Project (I-Care / Flow Thru / Workforce Management (WFM) / OSS programme

Project Manager – Super Projects

Manage 2x Junior Project Managers, 22 x IT Specialists (National).

Manage tender processes for procurement of 8000 Hand Held Devices (Itronix’s Husky FEX 21) and Network infrastructure (Clarinet switches) and all related software.

Manage National implementation of Husky hand held devices, network infrastructure and Business developed software with IT Service Delivery Regional Project Managers.

Retrofit supplied Husky to comply with Telkom and ICASA standards.

Negotiate Supply, Support and Maintenance contracts with suppliers

Compile and implement Business processes and procedures to support handheld devices with peripherals

Develop and investigate operating / Business software for Husky’s.

Develop, integrate and Implement GPS and GSM solutions for Business for handheld Devices and Business tools.

Supply 1st and 2 nd Line hardware and software support to Business units.

Upgrade and replace End user devices for implementation of Windows 2000 and Business software.

Align Business projects with Windows 2000 corporate rollout

Implement Advantex (MA/SA/MA-CE) software for all dispatch able and non – dispatch able staff.

Implement Techdial phase 2 , GPRS / 3G and Cisco Aironet – Remote connectivity for mobile Technicians

Replacement of all Husky devices with notebooks with 3G (+- 11000 notebooks and 3G cards)

Implement all IT Service Delivery related to the OSS Program according to the SVC process.

Projects Managed



Reason for termination of employment

All Clarify projects (CMSS / TMOX1 / SAM / CTTS / CPH / Cramer )

Number Management NFMS (Network Fault Management) NGN (New generation networks)

Remtest / XDSL NIRC / Netplan PSM (Performance systems management) Trouble Handler WFM (Workforce Management) NGN (New generation networks)

NOVELL 3.X/4.X, MICROSOFT OFFICE 97, MS PROJECT, WINDOWS 95, MICROSOFT NT, ARS (REMEDY), CITRIX, WINDOWS 2000, OFFICE 2000COMPAQ, HP, Bay Networks, Cisco, DELL, Clarinet, Husky FEX21, Clarify, GPRS /3G / HSDPA, Virtual PC, Windows XP

June 2001 to 29 February 2008

New Challenges

EMPLOYER

Position

Scope of work

Major projects managed



Q Data Networks

Project Consultant

Managing Projects in conformance with the ISO 9001 specifications

Using Project management procedures to plan, organise, co-ordinate and control the activities and resources of projects to ensure that the specified and agreed project output includes all the quality objectives within the customer’s sites.

Sanlam (Financial Institution) – Installations of Voice / Data Network (Nortel and Micom equipment) Linking six

regions nationally (WAN), using Magellan 160

Passport’s switches and 20K Turbo Marathon

(voice) via Frame Relay.

Old Mutual (Financial Institution) –

Installations of ATM Campus Networks (Bay

Routers and ATM switches)

Murray and Roberts (Construction Company) –

Installation of Voice / Data Network (Bay

Routers/ Nortel and Micom equipment) Linking

three regions via 2 Mb Diginet circuits (WAN),

using 160 Passport’s switches and linking six

remote sites at each region, via 64k Diginet

circuits and AN Bay Routers for data and 5K

Turbo Micom for voice.

Freddy Hirsch (Retail Company) – Network

Audit (LAN and WAN) to investigate current

network and make short / medium / long term

recommendations.

Centralised Electronics (Manufacturing

Company) – Installation of Router network with

one primary and two secondary sites via Frame

Relay. (Bay and Compaq equipment)

Centera / Computer Alliance merger /

relocation. - Move Centera’s business and

computer infrastructure to Computer Alliance

building after merger.

September 1996 – October 1997

Better position offered in Project Management and more exposure to bigger projects.

EMPLOYER

Position

Scope of work



Reason for termination

ComputerAlliance

Action Centre Manager

Managing the Help Desk and Action Centre 24 Hours, 7 days a week

Managing current Maintenance contracts (Hardware and Software)

Negotiating of new Maintenance contracts Billing and invoicing of Customer services Managing of installation projects Customer liaison and Account Management Interface with suppliers Managing internal Network Administration Managing Service level agreements (SLA)

NOVELL 3.X/4.X, MS-DOS MICROSOFT OFFICE, MS PROJECT, WINDOWS 95, MICROSOFT NT, ARS (REMEDY), BANYAN VINES, UNIX, OPTIVITY, HP OPENVIEW

COMPAQ, RETIX, SYNOPTICS, BAY NETWORKS, MOTOROLA, BYTEX, CROSSCOMM, GDC.

December 1995 - September 1996

Due to business problems and non- profitability, and the need to reduce the size of the workforce, I was made redundant

EMPLOYER

Position

Scope of work




Armscor

Head: LAN and PC Support

Planning and implementation of sections goals.

Setting of standards and procedures. Effective utilisation of Support personnel. Monitoring the performance of Support

personnel. Security and asset control. Planning and implementing new local area

networks for Entire Corporation. Manage hardware and software

maintenance / support / upgrades. Budget control. Project Management

PROTEON 10 TOKEN RING NETWORK WITHNOVELL 3.X, WordPerfect 5.1, HARVARD GRAPHICS, MS-DOS 5, WP OFFICE, QUATTRO PRO, LOTUS 123 ETC.

September 1987 - November 1995( Infoplan and Armscor)

Wider scope.

Position

Scope of work

Manager Operations (Armscor) Managing operations of Mainframe and

LAN environments. (Networks / Software / Hardware).

Client Liaison. Negotiating contracts for mainframe and

LAN maintenance / support. Managing software store and legalisation of

company software. Configuration management. (Hardware and

software) Administration and Budget control. Procurement for Department. Project finances (New cabling / Networks of

SADF and Armscor). Preparations of proposals to Management

Board. Managing cabling and network projects

(Hardware and Software).IBM COMPATIBLE WITH MVS/XA, ACF/VTAM IDMS/R, ICMS, JES2, TSO/E, DFHSM, ASSEMBLER H, QPAC.SYNOPTICS NETWORKS WITH NOVELL 3.X, MS-DOS 6.2, WordPerfect OFFICE 4.0 a, MS WINDOWS 3.1, and WordPerfect 6.0 WINDOWS, HARVARD GRAPHICS 4.2, QUATTRO PRO WINDOWS, MS PROJECTS WINDOWS ETC.

EMPLOYER

Position

Scope of work

Infoplan (PTY) Ltd (Affiliate of Armscor)

Assistant Network Planner

Planning of cost effective data communications.

Liase with Post Office for implementation of data lines.

Manage and co-ordinate problems on data equipment and lines.

Liase with clients to determine future computer requirements and co-ordinate installation.

Co-ordinate new software requirements (Gens)

Planning and co-ordinating the installation of network equipment (Nodes / FEP’s)

EMPLOYER

Position

Scope of work




Atomic Energy Corporation( Pelindaba)

Computer Operator / Network Controller

Scheduling of jobs Database AdministrationBackup of DisksMaintaining software / tape storesHardware maintenance (Mainframe andPeripherals)Planning and installing of network hardware and softwareMaintaining Network functionsHelp Desk

IBM COMPATIBLE WITH MVS/XA,ACF / VTAM, ASSEMBLER, JES2,TSO/E, ADABAS NATURAL

September 1984 - August 1987

Wanted to get wider exposure in dataProcessing and data communications

EMPLOYER

Position

Scope of work



Barclays National Bank Ltd

Clerk / Teller

Administrative TasksSavings LiaisonBranch TellerAgency TellerForeign Exchange Clerk

January 1983 - August 1984

Banking not my line of work.

GENERAL:

Due to my work at Armscor I have SA Defence Force Secret Clearance.

I have completed my two-year National Service and all necessary camps.

Member of Project Management Institute of South Africa (PMISA)

Telkom Leading lights award 2004 (Gold)

Name in lights (2004)

References:

Francois JoubertInfrastructure Delivery Portfolio Manager Standard Bank Cell: 0798770215

Documents

CV2015_06_30 -NG van Zyl