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CURRICULAM VITAE
JATINDER PAL SINGH : [email protected]
: +91-9873337147, +91-9910322781
JOB OBJECTIVE
To work in a competitive and challenging atmosphere to utilize my ability and to bring best out of me being part of team and want to become the most efficient as well as most effective employee an organization. Desired to hard work and always ready to face any challenge.
PROFILE SUMMARY Overall 11 year Experience in Healthcare, Operations Management, Finance and Revenue Billing
Reporting in Healthcare Industry. Activity involved in developing processing and handling cost saving initiatives in the processes. Excellent analyst with exposure in conceptualization measure to optimize the resources /
capacity utilization. Adept at handling day to day administrative activities in coordination with internal / external
department. Strong communication with the ability to ensure execution of the time bound deliverables.
WORK EXPERIENCE
Worked with “Optum Global Solutions” captive part of ‘UHG’ (United Health Group) as an Appeals Representative in the process of Appeals (UHNA) United Health National Accounts. It’s a Leading U.S. Health Insurance company which is situated in Sec – 144, Noida, U.P. India from 6th Aug 2012 to 20th July 2016.
JOB RESPONSIBILITY Direct reporting to Manager and assisting in whole process of work / activities like clients con-
calls, meetings etc. Preparation of work allocation based on Ad-hoc files on daily, weekly and monthly basis using
Macro and Excel Analysis Ad-hoc reports within required time to maintain SLA. Create Presentation for Operation team and Management of related to SLA Metrics on weekly,
monthly and quarterly basis. Maintaining associate database, Attrition, movement & Invoicing (associate billing) What & If analysis on associates Attritions & Movement Preparation of daily and weekly efficiency and share it with seniors and also with associates Maintaining day to day work with quality and within given time Frequently use of If, Sumif, Countif, V-lookup, H-lookup, Index & Match, Is Error, Pivot Table,
Macros and automation etc. Meeting client requirement with 100% quality and within TAT Preparing weekly and monthly Score Cards Sharing knowledge and new updates on day to day changes in process. Being a part of final escalation unit at the level 4 we are responsible towards our job and our
clients in respect of all the processed claims. Since we are in the Appeals process, we solve all the queries related with all processed claims
and denials. Handle all the financial issues with the client in the process. Work on specific criteria of payments, penalties and charges. Handling whole documentation part in operations dept. Responsible for managing all the SLA's for the process. Interaction with client and provide support according to them.
PREVIOUS EXPERIENCE
EXL Services Pvt. Ltd. Sr. Executive (Medical Bill Examiner) Aug’ 2009 - Jul’ 2012 IBM DAKSH Executive Operations Dec’ 2006 - Aug’ 2008
NDPL Executive Revenue Billing Apr’ 2005 - Jul’ 2006
Track Infovision (P) Ltd. Assistant Accountant Sep’ 2004 – Mar’ 2005
T.S. Kakkar & Co. (CA FIRM) Auditor Apr’ 2003 - Feb’ 2004
Key Responsibilities:
Preparation of vouchers, debit notes, credit notes, invoices and other statutory documents
Inventory Control and preparation of stock statement
Monitoring and Handling bank transactions and operations
Bank Reconciliation & Account reconciliations
Internal Auditing
EDUCATION QUALIFICATION
Bachelor’s Degree in Commerce from Delhi University, 2002 with 2nd Division.
MBA (Finance) from Maharishi Dayanand University, 2008 with 1st Division.
IT Skills:
Outlook Express, Lotus Notes MS Office Package, Advanced Excel, Word & PowerPoint Working Knowledge of Accounting Software i.e. Tally 4.5, 5.4, 6.3 & Busy.
PERSONAL DETAILS
Date of Birth : July 22, 1981Sex : MaleMarital Status : Married Father’s Name : Manjeet SinghAddress : WZ-46/1, First Floor, Left Side, Street No: 23,
Sant Garh, Tilak Nagar, New Delhi-110018Languages Known : English, Hindi & Punjabi.Location Preference : Delhi (NCR)
Date:Place:
(Jatinder Pal Singh)
