ABDUL RAHMAN KHAN IT Support EngineerEmail: khanrahman303@gmail.com Mobile: +974 – 30788264 OBJECTIVE

To be a part of professionally managed group that provides opportunities to demonstrate my knowledge and skills to business success and provides an opportunity to learn and grow with enthusiasm and mannerism. & obtain a position in the Management which utilizes My Project management skills

SUMMARY

Engineering Graduate in Information Technology, Cisco Certified Network Associate, Microsoft Certified Professional,

IBPS and GATE Qualified, having Six years of Experience in IT Support and Networking, Civil and MEP Projects (Showroom and Shop Fitting) in Qatar looking for a long term career in a Multinational Company. IT Security Systems, IT Support System, MEP, Civil Projects

TECHNICAL SKILLS

TECHNICAL ENGINEER

Engineering Analysis and Commissioning of the following Office IT Support, diagnosing hardware & software faults, Testing and evaluating Server AVAYA IPO 500V2, PABX, IP Telephony, B179 Conference CCTV (Axis Camera, Hikvison Other) Milestone video Surveillance Software, iVMS Software HP and Dell Servers (installation and Troubleshooting) Backing up User data and system Data using Vaeem Software Trouble shooting all Windows OS, Network Mapping and policies implementation

PROJECT ENGINEERAnalysis and Commissioning of the following

Supervise and Commission Civil Works including Decoration, Gypsum Partition, Shop Fitting, Tiles Work, Cleaning

Electrical and other MEP jobs Showrooms, Pharmacy, Villa Etc

IT SUPPORT ENGINEER Engineering Analysis and Commissioning of the following

Desktop Support, diagnosing hardware & software faults, Testing and evaluating new technology Cisco, Windows Active Directory, Data Recovery via RECUVA Configuring and maintaining Remote Desktop Connection, Remote Assistance and Ad hoc Network. Backing up User data and system Data. Trouble shooting all Windows OS, Network Mapping and policies implementation Network Mapping and policies implementation Basic Networking knowledge the OSI layers, the TCP/ IP protocol suit and utilities, implementing

the network, maintaining and troubleshooting the network.

[Type the company name]

PROFESSIONAL EXPERIENCEI Al Zeebak Communication and Services (Libatel QATAR) IT Engineer – Aug 2015 to Present

I SHUA Doha Trading and Contracting Project Engineer – Feb 2015 to Aug 2015

Company Closed got NOC

I HAL INFO COMPANY (Lucknow Branch) INDIA IT Support Engineer – Feb 2013 to Dec 2014

I AL SULAIMAN BIZ SYSTEMS – Doha, QatarIT Project Engineer – July 2012 to Jan 2013

Resigned

I TECH 2 SOLUTIONS (Lucknow Branch) INDIA IT Support Engineer – Aug 2009 to May 2012

KEY SKILLS AND COMPETENCIES Organized and managed multiple projects from concept to completion & Collected project data,

gathered and validated preliminary information and performed facility walk-through and construction plan review.

Determined project needs, constraints, and responsibilities to meet all of the customer’s requirements & resolved customer conflicts by evaluating the problem, developing possible solutions and then discussing those solutions with the customer.

Developed preliminary project fulfillment schedule & Responsible for the preparation and review of the proposal &validated the preliminary proposal with customer.

Determined proposal price and selling strategy & Reviewed contract terms and conditions &Followed up with buying influences.

Determined needs, developed and executed account specific business plans to identify the long term, mutual support requirements required to facilitate a strong, profitable and successful partnership &Provided knowledge and consultation in the form of solutions for the customer’s problems.

Consistently ascertained customer needs and current market opportunities & Assembled, coordinated and interacted with sales team as needed for customer penetration and project acquisition.

Experience of problem resolution & quality assurance procedures. Able to communicate complex IT issues to suppliers and non-technical staff. Ability to work well in a team environment. IT security experience including anti-virus / malware, encryption deployment. Experience of web content management systems

EDUCATIONAL BACKGROUND & CERTIFICATIONS

Bachelor of Technology in Information Technology HSC From B.M.S. UP Science Stream First Division with Distention in Three Subject SSC from S.B.I.C UP Distention in MATH Cisco Certified Network Associate Microsoft Certified Professional GATE Qualified For Higher Education

[Type the company name]

IELTS Qualified Qualified Certificate from Indian institute of Banking and Personal Selection APDS (Avaya) APSS (Avaya)

PROJECT REFERENCES Sheraton Hotel

o CCTV Installation and Maintenanceo Milestone Corporate

Banana Island and Shyouk Port o CCTV Milestone Essential Software o Upgrade of Surveillance software

Qatar Voluntary o Avaya IPO

Tamim Dental Clinicso Avaya IPO with Contact Store for Call Recording and softphones

Griffin Graphicso Camera with Mobile Access over internet

Middle East Airlines o IPO with Analog phones

Diet Delight o Avaya IPOCC Call Center with call routing and agent software.

Internal Security Force LAKHVIYA Al Sad Qataro 3G Router Configuration and port Forwarding

Aqua Theme Park, Salwa Exit 29o CCTV Relocation and Installation

Khalid Cement Industries Complex (KCIC)o Integrated Security Systemso IP Camera Installation o Key Scan Access System Configuration

Doha Down Town Hotelo Virdi Attendance System

Jumbo LG QATARo Key Scan Installation and Configuration

La Villa Groupo Orbita Tech Installation For Door Locko Card Programmer Software

Johnson Controlo BMS Training Meta Sys CCT

Hero Showroom (Lucknow India)o Installation of Desktop and Ground Level Networking.

Little angel School (Lucknow India)o Time Attendance Machine o CCTV on Exit and Front

SHUA DOHA Al Toufaol Pharmacy

And so many ETC..

Additional Information will be provided if required.NOC Available

Abdul Rahman Khan Date: 07/Jan /2017

[Type the company name]