| ResumeHELLO, MY NAME IS Craig Jackson03-01-1988 - CRAIGJAY030188@GMAIL.COM - 0638497129 - ROTTERDAM

W o r k h i s t o r y & E x p e r i e n c e

PROFILE I am a dynamic, self-starter who has drive and ambition with great

enthusiasm to succeed. I have exceptional skills gained from my current professions

coupled with a competitive edge. Familiar and comfortable with systems such as Esta-

tecraft and ESS (Executive Support System) as well as extensive use of Microsoft

programmes such as powerpoint and Excel. I come from a sporting background which

has given me a healthy hunger whilst maintaining the basics that can sometimes go

astray. I communicate very well with the general public, SME businesses and equally

as importantly my fellow colleagues. I am a very confident speaker both in person and

over the phone and learn fast. Enthusiasm is my greatest asset, enabling me to put

my all into new challenges and take knock-backs as valuable learning experiences.

INTERESts Whilst not at work I enjoy

reading autobiographies and sporting activities;

particularly Football and Snowboarding. I also

feel that it is important to socialise with peers

and family on a regular basis. A main highlight

of mine over the last few years has been flying

over to Florida to pursue an interest in football

and moving to Australia to work and travel.

Alinta energy, Perth Australia (4 months) Sales executive, June 2014 - November 2014Alinta Energy is the leading supplier of gas to Western Austra-

lia’s residential market. This role involves relationship manage-

ment with existing customers as well as new ones. Working to

daily KPI’s such as an average of 10 sales a day. This comes

via two sources; churned or pending. The role follows up leads

which are assigned, either churned or pending or incoming

call enquires for New Business. I am involved in agreeing the

pricing and negotiating with the customers and ultimately signing

the new contracts. I have succesfully exceeded sales targets

consistently

Peakbound, Sydney Australia (3 Months) Telesales Agent, January 2015 - March 2015insurance provider to the ANZ banking group

Key Roles: Regular liaising with the general public | Dealing

with customer inquiries and customer services | Familiarising

myself with computer databases and processing internal con-

tracts | Conversing confidently with regards to insurance options

| making productive outbound cold calls | Managing my diary

to allocate time slots to speak with specific customers | profiling

customer to ensure the right level of cover is quoted | Closing

sales independently using my knowledge of customer require-

ments and closing techniques

Opus Energy Ltd, UK (3 years 4 months)Telesales executive / account manager, February 2011 - June 2014Independant energy supplier for B2B customers

Keyroles: Regular liaising with the small to medium businesses providing ex-

perienced and productive resolutions for important predicaments | Dealing with

customer inquiries and customer services | Familiarising myself with compu-

ter databases and processing internal contracts | Conversing confidently with

regards to market conditions and price changes | Dealing with incoming telep-

hone calls as well as making productive outbound calls | Managing my diary

to allocate time slots to speak with specific customers | Negotiating prices with

customers and finalising agreed sales| Closing sales independently using my

knowledge of market prices and customer requirements

O’Riordan Bond Estate Agents, UK (1 year) Sales Negotiator, March 2010 - March 2011Key Roles: Regular liaising with the general public providing experienced

and productive resolutions for important predicaments | Dealing with customer

inquiries and customer services | Familiarising myself with computer databases

and Registering Applicants on this | Conversing confidently regarding appli-

cants search requirements | Dealing with incoming telephone calls as well as

making productive outward calls | Attending accompanied viewings with clients

| Allocating time slots for viewings and valuations through good diary manage-

ment | Negotiating and finalising agreed sales.

Extended Schooling (Equivalent to MBO) - Sept 2004 - May

2005 Media Studies AS Level - Geography AS Level

Moulton College - Sept 2005 - May 2007 (Qualification Equivalent to 2 years HBO)

BTEC National Award for Sport & Exercise Science

BTEC National Certificate for Sport & Exercise Science

BTEC National Diploma in Sport & Exercise Science

Awards:

Community Sports Leadership Award

First Aid Award

YMCA Award

VTCT Sports Massage Accredited

Additional: Full UK drivers licence

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