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Kathleena Dunmore1010 Madden Lane Apt #75 Roseville, Ca. 95661 (916) 308-4533 [email protected]
OBJECTIVE: To improve the quality of life of my customers by providing the best service possible, and continue to grow by engaging in ongoing introspection and training.
CUSTOMER SERVICE EXPERIENCE
April 2010-April 2015 Sales Associate Jockey Folsom, Ca Provided product knowledge to guests on the floor and at the Cash Register, meet their needs, promoted rewards program and resolved customer’s problems. Set up displays, stocked merchandise and kept the store clean and organized.
May-September 2013 and May-Sept. 2014 Park Aide Auburn State Recreation Area Auburn, Ca. -Collected fees, gave directions, answered visitor inquires, explained rules, counted and prepared funds for deposit.
July 2007-December 2008 Mervyns Citrus Heights, Ca.
Provided product knowledge to guests on the floor and at the Cash Wrap, meet their needs, resolved customer’s problems, and promoted the credit card program. Assisted guests in the fitting room, and kept the store clean and organized.
July 2005-Novemeber 2006 Susie’s Deals Citrus Heights, Ca.
Provided service to guests on the floor and at the Cash Wrap, meet their needs and resolved customer’s problems. Assisted guests in the fitting room, and kept the store clean and organized.
ADDITIONAL WORK EXPERIENCE
March 4, 2014 –April 21, 2015 Teacher’s Aide Odyssey Learning Center Orangevale, Ca. -Assisted teenagers with Autism with their IEP goals, daily living skills, and chores. Drove and supervised on weekly community outings, assisted with toileting, eating, and hygiene as needed.
August 2013 -February 2014 Day Care Teacher Kids Junction City of Rocklin Rocklin, Ca. -Supervised children on the playground, and during snack time, maintained a safe environment. Implemented games, art, and recreational activities.
EDUCATION -May 2010 A.A. Liberal Arts, A.S. Fashion Merchandising at Sierra College
-Dec. 2012 Bachelor of Science in Recreation, Parks, and Tourism Administration California State University- Sacramento. Graduated Summa Cum Laude.
Relevant College coursework included: Budgeting and Legal topics, Computer Applications, Retailing, Marketing, Advertising, and Micro-Economics.
