Availability in the Digital AgeVeeam Drives Customer Success

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#1 Availability for any app, any data, on any cloudThe digital revolution is transforming every industry. Yet it also brings new challenges: threats to the security and Availability of mission-critical data and services.

Approximately 80% of IT decision-makers say their organization has an Availability gap, that is, a failure to meet recovery requirements—a common issue across all industries. 75% say they also have a data protection gap, meaning they are unable to protect their data frequently enough to ensure that business units’ expectations against data loss are being met.1

These gaps are expensive, both in real dollars and opportunity costs. On average, enterprise organizations experience direct financial costs of about $21.8 million a year due to Availability and data protection gaps. In addition, 66% of organizations say their digital transformation initiatives are being hindered by unplanned downtime or insufficient Availability.2

Veeam® recognizes these new challenges that companies across the globe face in enabling the Always-On Enterprise™, a business that must operate 24.7.365. To address this, Veeam has pioneered a new market of Availability for the Always-On Enterprise™ by helping organizations meet recovery time and point objectives (RTPO™) of less than 15 minutes for all applications and data.

With more than 267,000 customers, Veeam continues to grow on its mission of #1 Availability for any app, any data, on any cloud, and enables:

1. Non-stop Business Continuity to instantly recover any app, any data, on any cloud Companies need to enable non-stop business continuity to mitigate risk and gain user confidence that their Digital Life will be available when, where and how they want it. And it’s only with strong backup, replication, and Continuous Data Protection (CDP) that they can succeed. Availability helps enterprises manage data securely and accurately, reduce downtime, and instantly recover any app, any data, on any cloud, no matter what.

2. Digital Transformation Agility with cross-cloud data management and migration As digital transformation has become imperative for all businesses, the need to be more stable, yet flexible and agile is no longer optional. Companies must look for multi-cloud data management and

1 “3 Critical Steps to Business Continuity and Availability in Telecom,” TechTarget.com, July 2017.2 “3 Critical Steps to Business Continuity and Availability in Telecom,” TechTarget.com, July 2017.

Availability in the Digital Age

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migration to provide easy, secure and reliable service. Cross-cloud backup, replication, Availability and mobility for workloads across any cloud or location can enhance this agility, help meet business needs and adapt to user requirements as they change.

3. Analytics and Visibility with actionable insights for data management, operational performance and compliance When you combine rapidly changing customer expectations with constant disruption from born-digital competitors, the traditional players in many industries face some tough challenges. Organizations today have an ace up their sleeve: data. The journey from an IT-supported business to an IT-enabled business requires analytics and visibility, so data can be leveraged to respond quickly to new demands.

Industry Leadership and Alliances

• According to an independent 2017 survey, Veeam is #1 in Customer Satisfaction at nearly 3x better than the industry average.

º 91% of Veeam customers would recommend Veeam solutions to their friends and colleagues. º 91% of Veeam customers are completely satisfied with Veeam as a software vendor. º 90% of Veeam customers plan to renew their contract when their current contract

is complete.3

• Veeam is the winner of 100+ top industry awards, including CODiE Best Storage and Backup Solution of 2017, NetworkWorld Asia Information Management Awards 2017 Most Promising Data Management Solution, and is a Computerworld Hong Kong Awards Backup and Recovery winner for the second consecutive year.

• IDC named Veeam the Momentum Leader with unmatched 33.7% YoY growth in its Semiannual Software Tracker.4

• Veeam was recognized as the overall Data Availability and Protection Leader, outperforming 11 competitors in the Ovum Analyst report.5

• The 2017 Gartner Magic Quadrant for Data Center Backup and Recovery once again recognizes Veeam as a Leader.6

• Veeam has become the fourth-largest backup vendor (based on 2016 revenue).7

• Veeam was one of Forbes World’s Best 100 Cloud Companies two years in a row.8

• Veeam’s Peter Mckay, Co-CEO and President, was named one of CRN’s 2017 25 Top Disruptors, as an executive revolutionizing the industry by challenging the status quo.

• HPE, Cisco and NetApp resell Veeam exclusively, creating “better together” solutions that are easy to buy and use. Read articles:

• Veeam is #1 for Availability across Microsoft Cloud. Veeam was selected as a primary launch partner supporting the Microsoft Azure Stack, a game-changer in bringing the agility and fast-paced innovation of cloud computing to on-premises environments.

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3 “It’s official: Veeam is the undisputed industry leader in customer satisfaction,” Veeam.com, July 25, 2017.4 IDC Worldwide Semiannual Software Tracker in the Data Protection and Recovery Software Market – Final Historical, 2016H2, 2017.5 Ovum Decision Matrix: Selecting a Data Availability and Protection Solution for the Cloud Era, 2016 – 17.6 “2017 Magic Quadrant for Backup and Recovery Solutions,” StorageNewsletter.com, 08/04/2017.7 “2017 Magic Quadrant for Backup and Recovery Solutions,” StorageNewsletter.com, 08/04/2017.8 Forbes 2017 Cloud 100 List, Forbes.com, July 2017. 4

• With 59% cloud business YoY growth, Veeam aligns with Amazon Web Services, Microsoft Cloud, IBM Cloud, and 16,000 service providers. Organizations of all sizes can now take advantage of the #1 Cloud Backup and DRaaS solution ensuring Availability for all apps on any cloud.

Together with our Global Strategic Alliance Partners—Cisco, Dell EMC, HPE, Microsoft, NetApp, and VMware—Veeam delivers Availability, data center transformation, infrastructure modernization and cloud solutions and services to our joint clients worldwide. This invitation-only program drives Veeam’s collaborative effort with industry-leading hardware and software partners and system integrators. With our partners, Veeam offers Availability for the Always-On Enterprise™, closing the gap between what today’s business expects and what IT can deliver.

The Biggest Brands are Betting on Veeam Veeam adds more than 50,000 customers annually – that’s more than most backup vendors have in total.

Don’t Take It From Us Customer feedback, metrics and comments

Each year, Veeam commissions an independent survey of customers in order to maintain a current understanding of the importance of Availability in the business environment. By studying the answers regarding key metrics, we create a detailed picture of how our customers feel about our products and services, and we are able to determine which capabilities and features are most valuable for our users.

For 2017, we received very powerful feedback from our customers, demonstrating a significant increase to nearly all key performance indicators (KPIs).

• 91% of Veeam customers are completely satisfied with Veeam as a software vendor, with three-fourths of respondents rating their overall satisfaction with Veeam at a ‘9’ or ’10.’

• 90% of Veeam customers plan to renew their contract when their current contract is complete, with nearly 80% of respondents rating their likelihood to renew with Veeam at a ‘9’ or ‘10.’

• 89% of Veeam customers are completely satisfied with features and functionality offered by the Veeam products they are using, with nearly three-fourths of respondents rating their satisfaction with the features and functionality of Veeam products at a ‘9’ or ‘10.’

• 91% of Veeam customers would recommend Veeam solutions to their friends and colleagues, with nearly 80% of respondents rating that Veeam deserves a strong recommendation at a ‘9’ or ‘10.’

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WATCH VIDEO

“Why settle for less than the best?”

David Levy Head of IT Scandinavia, Millward Brown, Denmark, EMEA

The numbers are clear – as a direct result of our efforts to deliver Availability for the Always-On Enterprise, Veeam is the industry leader in customer satisfaction. But don’t just rely on the statistics. Here’s what some of our customers had to say about Veeam:

“Veeam understands you and is there for you at the time of crisis.”

Rami Kilani System Administrator, Al-Hamra Real Estate Co., Kuwait, EMEA

“Veeam is the most cost efficient, comprehensive backup and disaster recovery solution on the market today.”

William Parson IT Manager, Brochsteins Inc., USA

“We highly recommend Veeam to anyone who requires a quick, easy to use and extremely reliable backup solution.”

Paul Elwin IT Administrator, Advanced Electrical Equipment, Australia

“Veeam has saved us before, recovering both the smallest of files and full virtual machines.”

Newton Thaiposri Network and System Administrator, Museum of Contemporary Art Australia

Converged Infrastructures + VeeamUptime. Availability. Business continuity. If you’re an IT manager, chances are, these are problems that keep you up at night. A recent survey by ITIC reported that 60 minutes of downtime can cost anywhere from $100,000 to over $5M.9 Having a data center solution that provides reliable uptime and Availability is critical to the success of your business.

Many enterprises are migrating to a converged infrastructure (CI) or hyper-converged infrastructure (HCI) in order to leverage the promise of increased simplicity, cost-efficiency and performance. But what about Availability?

When coupled with Veeam, your CI or HCI becomes a solid foundation for your Always-On Enterprise. Veeam provides reliable business continuity, with granular control over recovery to keep your enterprise connected to critical apps and data 24.7.365. And Veeam integrates deeply with your infrastructure, providing Availability solutions for multi-cloud strategies, virtualized environments, ROBO operations, disaster recovery and more.

If you’re running a CI or HCI solution in your data center, Veeam has an Availability solution to keep your business running strong, while delivering you the peace of mind of guaranteed Availability.

Backup Appliances + VeeamWith staggering data growth and the proliferation of virtual environments, legacy backup systems simply do not keep up with demand. As backups get bigger, demands increase for faster access to archive data, and backups become increasingly complex, the Availability Gap poses a significant threat to business.

Backup appliances have become a go-to solution for many IT teams looking to alleviate the pressure on backup and recovery. With next-generation technologies such as deduplication and compression, backup appliances shrink the storage footprint while providing rapid, simplified scalability to keep up with demand.

9 http://itic-corp.com/blog/2016/08/cost-of-hourly-downtime-soars-81-of-enterprises-say-it-exceeds-300k-on-average/

Technology Trends

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But backing up data, VMs and applications isn’t enough. Users and business leaders alike demand RTOs and RPOs of less than 15 minutes, which means high-speed recovery and replication are required to maintain required levels of Availability.

When used in tandem with backup appliances, Veeam closes the Availability Gap by providing policy-based, automated backups and rapid, granular recovery. Together, backup appliances and Veeam go beyond providing data storage to enable reliable Availability for the Always-On Enterprise.

Veeam + Modern StorageIn today’s enterprise, there is zero tolerance for downtime. Every day, at all hours, your employees, partners and stakeholders rely on your modern storage solution to deliver the data, applications and virtual environments they need to ensure success. And with the rapid pace of today’s business world, if your customers can’t access the information they need from your servers—right when they request it—you could potentially lose their business or suffer a damaged reputation in your industry.

There’s too much riding on your modern storage systems to leave Availability to chance. With Veeam, you can expect more of—and provide more from—your modern storage, including high-performance, reliable data protection, fast, flexible recovery of files, applications and VMs, and Always-On Availability for your entire enterprise.

Whether you’re protecting cloud workloads, virtual environments or physical servers, Veeam allows you to take frequent storage snapshots, utilize industry-leading recovery capabilities, and minimize devastating data loss and costly downtime. With Veeam, your Always-On Enterprise will provide the 24.7.365 Availability that your employees need and your customers demand.

Ransomware: Prepare Your Enterprise with VeeamThe malware threat landscape evolves so fast no business can keep up, and the recent increase in ransomware threats likely poses a significant challenge for your information security team. Ransomware is a specific type of cyber attack that involves hackers taking control of a computer system and blocking access to it, or encrypting critical business data, forcing you to abandon your files or pay heavy fees to free them from the hacker’s grasp. And no business is safe: according to a 2016 Osterman Research report, 39% of businesses surveyed were attacked by ransomware in the previous 12 months, 78% of those companies had customers, vendors or employees personally impacted, and 6% lost revenue from the attack.10 And that doesn’t even account for the cost of downtime and remediation for a ransomware incident, which average 12 hours each.11

10 “Understanding the Depth of the Global Ransomware Problem,” Osterman Research, August, 2016.11 “https://www.veeam.com/execbrief-conversational-ransomware-defense-survival_wp.pdf

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The criminals behind the hack never rest, so it’s imperative that you have dependable backup and restore capabilities to minimize the potential for data loss and guarantee Availability for your employees and customers. Veeam delivers Availability for the Always-On Enterprise™ by helping organizations meet today’s service-level objectives enabling recovery of any IT service and related applications and data within seconds and minutes. Veeam leverages best data safety practices, such as the 3-2-1 Rule along with advanced native features to enable companies to quickly and effectively restore critical data that has been infected by ransomware. Integrating Veeam’s software into your security strategy specifically for ransomware preparedness and recovery will put you in control of the situation when you need it most.

With multiple backup and recovery options, Veeam ensures your enterprise is resilient to attacks and can recover from ransomware quickly with an array of cost-effective strategies such as backup to disk, backup appliances, tape or cloud. With Veeam’s granular backup and restore capabilities, you can provide 24.7.365 Availability for single files, replicated VMs, entire enterprise databases and more. You may not always be able to stop hackers from attacking your business, but you can make sure you’re prepared, with Veeam.

Availability with Veeam: #1 Data Protection for the Multi-Cloud EnterpriseToday’s digital economy is driving increased customer expectations across industries with a proliferation of digital interactions and digital disruptors entering the market. These expectations are driving enterprises to adopt a multi-cloud strategy to drive innovation, speed time to market, and optimize cost. In fact, 81% of enterprises are embracing a multi-cloud strategy to drive innovation and change in their organization.

As enterprises embrace a multi-cloud strategy, it becomes critical that data and applications are always available across all cloud types including private cloud, public cloud, and hybrid environments to meet the innovation and competitive demands of the business. We know this can be challenging as:

• 66 % of enterprises admit that digital transformation initiatives are being held back by unplanned downtime12

12 Source: Veeam 2017 Availability Report: https://go.veeam.com/2017-availability-report

Better safe than sorry: All you need to know about ransomware defense and survival.

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• $21.8M is an average financial cost of Availability and Protection Gaps for the enterprise13

• 60% of U.S. businesses that experience a cyber attack suffer the consequence of data loss14

• Veeam offers data protection solutions for the multi-cloud enterprise with our strong alliance partnerships and seamless technology integrations with leading cloud providers including AWS, Microsoft Cloud, IBM Cloud, and over 16,000 managed cloud providers. Specifically, you can leverage our cloud solutions for:

º Cloud Backup and DRaaS: Cloud data protection, archival, and disaster recovery of your on-premises data to the cloud

º IaaS and SaaS Data Protection: Protection of your data that’s already in the cloud, whether it’s in IaaS or SaaS solutions

º Cloud-Native Data Protection: Cross-cloud data protection to replicate and migrate cloud-native applications and data

Check Solutions:

13 Source: Veeam 2017 Availability Report: https://go.veeam.com/2017-availability-report14 Source: Half of U.S. Businesses Report Being Hacked: http://www.insurancejournal.com/news/national/2017/09/29/465954.htm

Multi-Cloud Enterprise

IBM Cloud

Amazon Web Services

Managed Cloud Providers

Microsoft Cloud

Disaster Recovery-as-a-Service (DRaaS)

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Health CareDelivering next-generation patient care Data, along with the apps and devices used to access, collect, share, and track it, is the lifeblood of health care organizations. From accessing electronic health records (EHRs) with a tablet at a patient’s bedside, to monitoring patients’ hearts via connected devices, to tracking health metrics from fitness wearables, data is the driving force behind our modern health care system.

Unfortunately, the sheer volume of protected health information (PHI), EHRs, medical information, and business data in health care today puts providers directly in the cross hairs of hackers and other bad actors. But it’s not just the data they’re handling that’s leaving them vulnerable.

Additionally, with the explosive growth in devices and the shift in how health care is monitored and managed, it’s not surprising that the industry represents one of the fastest growing sources of data, hitting 48% of annual growth of data volumes.

Over half of hospitals reported an unplanned EHR disruption, and about a quarter experienced delays in patient care as a result, according to a 2015 survey of the Department of Health and Human Services in the US.

Health care IT leaders need to create, refine and execute robust disaster recovery plans to help, using backup, replication, and recovery as a foundation for a health care DR strategy.

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Founded in 1898, Roswell Park Cancer Institute is America’s first cancer center. From its inception, Roswell Park has followed a multidisciplinary approach to treating cancer where scientists and clinicians work closely together. This approach has become the standard by which all cancer centers are measured.

Success Story:

Roswell Park Cancer Institute

The Challenge:

During its long history, Roswell Park Cancer Institute has maintained an exemplary leadership role in setting national standards for cancer care, research and education. Since 2003, they’ve undergone major growth, adding new jobs and initiating one of the nation’s first hospital facilities dedicated to Phase 1 cancer research studies.

Roswell Park needed an enterprise-level backup and recovery solution for its 450+ virtual machines (VMs) that run its mission-critical applications. The IT team tried several backup tools but experienced multiple challenges: backups were slow, often failed, and were unrecoverable. As the number of VMs increased, the backup process consumed a tremendous amount of storage. One backup tool continually required additional storage appliances because only 2 TB of backups could be stored per appliance. All of these challenges, in turn, made it difficult to prove HIPAA compliance. Roswell Park needs to keep critical systems online while maintaining compliance with HIPPA and other regulatory requirements.

The Solution:

Veeam Availability Suite™

The Results:

The Roswell Park IT team chose Veeam Backup Management Suite™ because it’s a powerful, easy-to-use and affordable solution specifically for VMware vSphere and Microsoft Hyper-V backup, replication, monitoring and reporting.

With Veeam Backup Management Suite—which includes Veeam Backup & Replication™ and Veeam ONE™—Roswell Park was better able to comply with HIPAA and other regulatory requirements. Veeam cost 40% less than the licenses for a previous backup tool and Veeam’s technical support is up to 60% less expensive than other vendors. In addition, by using its HP StoreOnce appliance with Veeam Backup & Replication, Roswell Park deduplicated and compressed data from 85 TB to 15 TB and reduced backup storage costs. Finally, Veeam ONE delivers comprehensive monitoring, performance analysis, alerting and reporting capabilities so users can find and fix issues faster—and optimize their virtual environment.

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Success Story:

Roswell Park Cancer Institute

With Veeam, Roswell Park has achieved: Fast, reliable recovery for simpler HIPAA compliance

Reductions in cost and backup storage space

Faster detection and issue resolution with monitoring and reporting capabilities

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”The backup tools we tried using were industry leaders but were definitely not enterprise solutions. We required fast, reliable and scalable backup and recovery. If any one of our critical systems fails, our business stops; plus we must be able to prove we can quickly restore backups for HIPAA and other regulatory requirements.”

Nick Vega Network System Specialist, Roswell Park Cancer Institute

Headquartered in Somerset, New Jersey, Catalent Pharma Solutions provides drug development services, delivery technologies and supply solutions to the leading biotech and pharmaceutical companies worldwide. Catalent Pharma Solutions has 20+ sites worldwide and more than 8,000 employees.

Success Story:

Catalent Pharma Solutions

The Challenge:

Catalent Pharma Solutions’ facility in Swindon, UK, houses a large number of file, application and database servers and was the first site to undergo the virtualization process. After implementing VMware vSphere, the next logical step was to implement a backup solution designed specifically for virtualized servers.

After virtualizing its environment, Catalent tried to back up their virtual machines (VMs) with the same backup tool used for their physical servers, but that process was archaic and time-consuming. So they needed to implement a backup solution specifically for virtualized servers.

The Solution:

Veeam Backup & Replication™

The Results:

A fire damaged some servers at one of Catalent’s sites, causing a complete interruption in services to the business. Fortunately, Veeam Backup & Replication had been implemented, so the VM recovery process took mere hours, with a 95% reduction in time over their previous backup tool. With the old backup system it would have taken at least a week to recover the servers and restore files.

In fact, an incremental backup of a particular file server used to take 24 hours, but with Veeam, that process now takes about an hour. Catalent’s IT team also uses Veeam to replicate VMs between sites in regions worldwide.

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Success Story:

Catalent Pharma Solutions

With Veeam Backup & Replication: Business operations quickly resumed after devastating fire

VM replication protects data in case of future disaster

VM backup and restore speeds increased significantly

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”If you’re looking for fast and reliable backup, replication and management of your virtual environment, choose Veeam. You won’t be disappointed.”

Dave Clark Senior Infrastructure Engineer, Catalent Pharma Solutions

Hologic, Inc. is a leading developer, manufacturer and supplier of premium diagnostic products, medical imaging systems and surgical products for women’s health care. Hologic pushes the boundaries of science to develop technologies and solutions that help people live longer, stronger and healthier lives. Founded in 1985 and based in Marlborough, Massachusetts, Hologic employs approximately 5,500 people worldwide.

Success Story:

Hologic, Inc.

The Challenge:

One of Hologic’s core business units is breast health. It developed 3D MAMMOGRAPHY™ technology, which is becoming the new standard for breast imaging to increase detection of breast cancer. The company is dedicated to transforming breast cancer screening and diagnosis so radiologists can identify even the most invasive cancers at the earliest stage possible and save lives.

The breast imaging market is highly competitive. To better meet SLAs with its customers, Hologic deployed three different backup-to-tape tools. Even when used in combination, they couldn’t provide enterprise scalability for Hologic’s nearly 2,000 virtual machines (VMs). Hologic then hired a service provider to manage tapes and recover critical systems, but that was costly and time-consuming—and was putting SLAs in jeopardy. Hologic needed enterprise scalability to meet growing data demands while meeting tight SLAs in a competitive market.

The Solution:

Veeam Availability Suite™

The Results:

To solve its enterprise scalability problem and to support its digital transformation from tape backup to disk backup, Hologic replaced three backup tools and the service provider with Veeam Availability Suite. Veeam delivers 24.7.365 Availability of the diagnostic system required to meet SLAs with customers, and saved the business $3 million in three years.

Veeam accomplished for Hologic what three backup tools could not: enterprise scalability and 24.7.365 Availability of critical systems that were required for meeting customer SLAs in a highly competitive market. By replacing three backup tools and a service provider with Veeam, Hologic not only saved $3 million over three years, it saved some 3,000 hours of troubleshooting time. Plus, thanks to Veeam reporting, Hologic will save $100,000 in hardware purchases and software licensing.

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Success Story:

Hologic, Inc.

With Veeam Backup & Replication:

$3M saved in 3 years, 3,000 hours and more

Provides enterprise scalability and 24.7.365 Availability

Helps meet customer SLAs in a highly competitive market

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”We’re saving $3 million in three years because Veeam provides enterprise scalability—something three different backup tools couldn’t provide individually or together. Enterprise scalability helps us meet SLAs so our customers—hospitals, cancer centers and imaging clinics—can serve their patients efficiently and save lives.”

Chris VanAsselberg Manager for Server Operations, Hologic, Inc.

Founded in 1974 and headquartered in Manchester, United Kingdom, Transform Cosmetic Surgery Group is the largest in the UK, operating 27 clinics and two hospitals, with more than 250,000 patients.

A Modern Storage Case Study:

Transform Cosmetic Surgery Group

The Challenge:

Transform Cosmetic Surgery has more than 250,000 patients and 10 TB of data that grows by 5% each year. Data includes health care records and 750,000 high-resolution before and after images of patients’ surgical or non-surgical intervention. In 2013, government in the UK initiated plans to regulate data retention in the private sector of the cosmetic surgery market following a global health scare caused by PIP implants.

After the UK initiated plans to regulate data retention in the private sector of the cosmetic surgery market, Transform—which already had a secure, seven-year data retention plan in place—decided to be fully prepared in case the retention period increased. They also needed to quickly recover and access health care records and high-resolution medical images.

The Solution:

Veeam Backup & Replication™

The Results:

Transform chose Nimble Storage and Veeam Backup & Replication for powerful, easy-to-use, scalable and affordable data protection and storage.

High-performance Nimble CS-Series flash storage and reliable Veeam Backup & Replication enables Transform to protect its vSphere environment and comply with pending industry regulatory requirements. Transform can choose from many recovery options for fast, flexible recovery of VMs, files and applications—and the solution allows backups to be kept on primary storage for faster recovery. Veeam also increased backup speed by 83%, helping Transform to save $15,000(USD) per year in agent licensing fees. By combining Veeam deduplication and Nimble compression, the company also reduced backed up data by 46%.

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A Modern Storage Case Study:

Transform Cosmetic Surgery Group

With Veeam, Transform now has: High-performance storage combined with reliable data protection

Fast, flexible recovery for VMs, files and application items

Faster backup, substantial savings and reduced storage requirements

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”It is amazing how well Veeam and Nimble Storage work together. From an administrator’s point of view, every process is simple and straightforward. From a business point of view, we’re fully confident we can recover all the data we back up and store, and we’re fully prepared to comply with pending data retention requirements.”

Nick Furnell Senior Systems Engineer, Transform Cosmetic Surgery Group

In 1853, 35 physicians organized the Texas Medical Association to improve the health of all Texans. Today, TMA is the nation’s largest state medical society, representing more than 50,000 physician and medical student members. Based in Austin, Texas, TMA employs nearly 200 people, partners with 110 county medical societies and provides IT services to 500 users.

A Backup Appliance Case Study:

Texas Medical Association

The Challenge:

Texas Medical Association (TMA) protects the medical profession and gives physicians a unified voice. As membership in TMA increases, that voice grows louder and the organization’s financial health grows stronger.

TMA stays in regular contact with members to keep them abreast of issues impacting medicine. Two IT systems support member communication: email and a customer relationship management (CRM) database. Slow backup and recovery of these systems, which support member outreach and dues renewal, put the operating income in jeopardy. They required a solution that included a backup appliance.

The Solution:

Veeam Availability Suite™

The Results:

Veeam on the Cisco UCS S3260 Storage Server protects TMA’s operating income by delivering 24.7.365 Availability of email and CRM. Reducing RPOs from 15 hours to four hours and RTOs from 24 hours to 15 minutes makes meeting SLAs for SaaS easier.

They also freed up $700,000 in backup and storage costs, enabling TMA to focus on technology initiatives supporting public health and finding ways that technology can support public health priorities, such as reduced tobacco use and obesity. In addition to lowering TCO for backup and storage, TMA has a complete set of backups hosted securely in iland Cloud that can be recovered in a crisis.

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A Backup Appliance Case Study:

Texas Medical Association

Deploying Veeam has provided: Protection of TMA’s operating income

Eased SLAs with 110 county medical societies

$700k less TCO of backup and storage, and boosted DR strategy

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”TMA’s vision is to improve the health of all Texans, so we use the time and money saved by Veeam and the S3260 to concentrate on ways technology can support our public health priorities, including reduced tobacco use, environmental hazards, obesity and mental health, and substance use disorders.”

Aaron Haley Network Operations Director, Texas Medical Association

Financial ServicesMitigate risk of downtime. Gain trust.Global financial services organizations face a number of pressing Availability challenges.

For example, already among the world’s most highly regulated industries, they must now comply with the new EU data protection mandate expected in 2018. Companies face potential fines of 4% of global turnover if they fail to comply with the European Union’s General Data Protection Regulation (GDPR).

In addition, ransomware attackers are shifting their focus from healthcare to financial institutions, increasing the threat to the Availability of critical data and services—and the knock-on impact to productivity and revenue. In fact, according to the 2016 Crypto-Ransomware Report, 72% of users infected by ransomware couldn’t access their data for at least two days – and 32% lost access for five days or more.

And, by 2019, the number of mobile banking users globally will double to 1.8 billion – more than 25% of the world’s population. This rise in mobile banking and mobile payments not only drives up demand for 24.7.365 Availability, it creates new vulnerabilities that must be managed effectively.

As these challenges accelerate and evolve, it’s vital that financial services organizations find ways to improve data accessibility of their primary storage—and deliver superior customer service—without compromising security and compliance.

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Nationwide Title Clearing, Inc. is an expert research and document service provider to the U.S. residential mortgage industry. NTC serves some of the largest and most prominent mortgage lenders, servicers and investors in the country. Founded in 1991, the Palm Harbor, Florida-based company employs over 500 people with locations in Texas, Pennsylvania and Florida.

Success Story:

Nationwide Title Clearing, Inc.

The Challenge:

For NTC, the mantra “there is no room for error in public records” is central to its mission of service to the residential mortgage industry. NTC is committed to providing the highest level of accuracy to clients, and helps them to comply with laws and regulations to protect homeowners and preserve the nation’s land records.

To maintain a competitive advantage in the industry, NTC must meet tight, time-driven SLAs with clients. Failing to meet SLAs puts NTC at risk for losing clients and revenue. NTC built extensive quality-assurance checkpoints so it can stand behind its work with confidence. One of those checkpoints involves data. If data isn’t available 24/7, meeting SLAs becomes challenging. NTC sought a solution to ensure data is available at all times.

The Solution:

Veeam Backup & Replication™

The Results:

Veeam provides 24.7 Availability of data, helping NTC preserve its edge over competitors by meeting tight, deadline-driven SLAs. It also has a stronger DR strategy to protect the business, and is able to restore key systems in minutes where legacy backup took hours to restore systems. Veeam helps keep uptime extremely high for NTC’s SaaS offering which helps them assist clients and boost revenue.

NTC also improved recovery point objectives (RPOs) and recovery time objectives (RTOs). Veeam integrates with Nimble, their primary storage, which enables NTC to backup and replicate from Nimble storage snapshots every 15 minutes. RPOs decreased from 72 hours with legacy backup to 15 minutes with Veeam. Veeam’s high-speed recovery features helped NTC reduce RTOs from four hours with legacy backup to minutes with Veeam.

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Success Story:

Nationwide Title Clearing, Inc.

For NTC, Veeam: Helps preserve a competitive edge by meeting tight SLAs with clients

Paves the way for a stronger DR strategy to protect the business

Supports a new SaaS offering to assist clients and boost revenue

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”One of my first goals when I joined NTC was designing a more robust DR plan to ensure business continuity in the event of unforeseen emergencies. Veeam paved the way for our new DR plan with 24/7 Availability. In the event of a natural or manmade disaster, Veeam will restore our systems quickly to protect the business. Veeam gives us tremendous piece of mind, and that’s what gave us the confidence to provide clients with SaaS. With Veeam, we know we can recover the system in minutes.”

Ron Kimmell Vice President of Technology, Nationwide Title Clearing, Inc.

Raiffeisen Bank Polska S.A. is one of the largest commercial banks in Poland, offering financial services for approximately 243,000 individual, small business and institutional customers. It is part of Raiffeisen Bank International Group, a leading provider of corporate and investment banking services in Austria and Central and Eastern Europe.

Success Story:

Raiffeisen Bank Polska S.A.

The Challenge:

The previous VM backup solution was inconsistent and slow and did not provide a good overview of backup sets. They couldn’t rely on their backups, and the system was complex and not very robust. The IT team needed to provide continuous data protection through reliable and fast backups, automated documentation of backup problems, and rapid restore of VMs when needed.

The Solution:

Veeam Backup & Replication™

The Results:

Veeam Backup & Replication backs up Raiffeisen Bank’s VMs with 100 percent accuracy and without interruption to their users. It performs VM backups twice as fast as the previous backup tool, and recovers files in minutes. The Instant VM Recovery capability lets Raiffeisen Bank’s IT team perform full VM restores in minutes, without disrupting users, and provides a quick overview of any backup problems. Near-continuous monitoring of all jobs and backup sessions is a plus, and the ability to capture updates on an ongoing basis and the quick, concise overview of backup sessions simplify day-to-day operations.

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Success Story:

Raiffeisen Bank Polska S.A.

With Veeam Raiffeisen Bank has achieved: Highly consistent backups with superior backup speed

Full VM restores take minutes, without disrupting users

Near-continuous data protection

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”For backup and restore of VMware, Veeam Backup & Replication is the best solution on the market. It works all the time, every time. With a user-friendly interface and simple ’how-to’ wizards, it’s an ideal solution.”

Slawomir Wolak Servers & Operating Systems Team Manager, Raiffeisen Bank Polska S.A.

The National Bank of Abu Dhabi (NBAD) has one of the largest banking networks in the United Arab Emirates with 120 branches and 580 ATMs, as well as the largest global network with more than 50 locations in 18 countries. Since 2009, NBAD has been ranked each year as one of the world’s 50 safest banks by Global Finance magazine.

Success Story:

National Bank of Abu Dhabi

The Challenge:

As the leading bank in the Middle East, NBAD operates nonstop. They would never let limitations in its legacy backup tool jeopardize business objectives, which include meeting recovery time point and point objectives (RTPO™) to ensure key business requirements – 24.7 uptime and data availability. “Our backup tool had several limitations that affected our virtual environment, and a lengthy recovery process was the most troublesome. Recovering a VM could take 45-60 minutes,” said Marwan El-Tawashi, Group Leader, Defined Services at NBAD.

When the legacy backup tool failed to recover VMs quickly and reliably, the bank’s IT team began researching availability solutions.

The Solution:

Veeam Backup & Replication™

The Results:

With Veeam Backup & Replication, the IT team easily meets RTPO and stays always on. Backup is five times faster than the legacy tool and recovery is 10 times faster. Built-in features help enterprises capitalize on virtualization. NBAD can replicate VMs between data centers for migration, onsite for high availability or offsite for disaster recovery (DR) to ensure backups and replicas are ready as needed to restore files, applications and whole VMs. And, with Veeam’s built-in deduplication and compression, backup files require 25% less storage space than before, saving thousands of dollars in storage purchases each year. From a single image-based backup, Veeam provides a range of recovery features that help NBAD restore exactly what it needs in minutes with an agentless, easy-to-use interface.

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Success Story:

National Bank of Abu Dhabi

With Veeam, NBAD: Meets business requirements to operate nonstop

Verifies recovery of backups and replicas for business resiliency

Provides high-speed recovery features for any restore scenario

WATCH VIDEO

”Between superior recovery capabilities and built-in features that help us make the most of virtualization, Veeam is a hassle-free, plug-and-play, virtualization-aware availability solution. It has an arsenal of options that are a must-have for any modern enterprise.”

Mahmoud Yassin Lead Systems and Security Engineer, National Bank of Abu Dhabi

The Baloise Group is a European provider of insurance and pension solutions in Belgium, Germany, Luxembourg and Switzerland, where the company offers a combination of insurance and banking services. With Swiss origins dating back to 1863, Baloise is headquartered in Basel and employs 7,400 people.

Success Story:

Baloise Group

The Challenge:

Baloise became a market leader by deliberately moving beyond the role of a traditional insurance company and creating a prevention strategy to help customers avoid risks. These offerings must be available 24.7.365 for Baloise to retain a competitive edge. Backend systems must be available around the clock as well to support business operations, including SAP, business intelligence software and insurance and banking applications. If critical systems are not available all the time, customers in crisis can’t access online services, such as customer service assistance and mobile banking. Without 24.7.365 Availability, Baloise risks brand damage and customer loss.

To avoid downtime, Baloise decided to replicate VMs from its Basel data center to a new data center in Zürich, but legacy backup didn’t provide replication. Legacy backup also lacked the enterprise scalability required to back up and restore 1,400 VMs fast enough to ensure safety offerings are available 24.7.365.

The Solution:

Veeam Availability Suite™

The Results:

The Veeam Availability Suite helps Baloise deliver on its “Simply Safe” strategy by ensuring critical systems are always running. All critical systems are available 24.7.365 and, because they meet SLAs with their business units, Baloise can deliver innovative offerings to customers and maintain an edge over competitors. And because critical systems are available at all times Baloise’s IT infrastructure is agile and can respond to changes in the market quickly — another competitive edge.

An intuitive user interface means that an entire server can be restored almost instantly with just a few clicks. Plus, Veeam was more affordable than legacy backup, saving nearly €200,000 per year.

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Success Story:

Baloise Group

With Veeam, Baloise achieved: Innovation, competitive edge and brand promise support

€700k saved, and strengthened DR strategy

50% faster backup management time

WATCH VIDEO

”Veeam keeps all critical systems available 24.7.365. We meet SLAs with our business units, they deliver innovative offerings to our customers and Baloise maintains an edge over competitors.”

Markus Marksteiner Head of Infrastructure & Support, Group CTO, Baloise Group

Founded in 1854, Chelsea Groton is an independent, mutually owned community bank committed to serving Eastern Connecticut. Chelsea Groton’s 200 employees in 15 banking locations help tens of thousands of customers manage their finances safely, simply and effectively, turning their long-term goals into realities.

A Modern Storage Case Study:

Chelsea Groton Bank

The Challenge:

Generations of customers have banked with Chelsea Groton for more than 160 years. Their loyalty and trust is a direct result of the bank’s extraordinary customer service. Chelsea Groton can’t provide this level of service if the VMs supporting the customer call center, document imaging system and email—their primary storage—are unavailable. To avoid the risk of downtime, Chelsea Groton decided to shorten RTPO.

The Solution:

Veeam Backup & Replication™

The Results:

Chelsea Groton replaced its backup storage with NetApp to gain the power of Veeam integration. To deliver the availability required for extraordinary customer service, Veeam and NetApp shortened RTPO for Chelsea Groton’s customer service systems by performing backups from NetApp storage snapshots. Critical VMs and emails can now be restored from NetApp storage snapshots in minutes using Veeam’s high-speed recovery features. Instant VM Recovery® restores critical VMs, and Veeam Explorer™ for Microsoft Exchange restores emails. Some backup jobs have a secondary target of NetApp SnapMirror, which sends backup copies to the DR site. Those backups can also be recovered quickly in case of disaster.Together, Veeam and NetApp saved Chelsea Groton $25,000 in backup storage and $1,000 per month in WAN bandwidth.

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A Modern Storage Case Study:

Chelsea Groton Bank

Benefits of Veeam include: Availability guarantees customer service delivery

Ultra-fast recovery maximizes DR readiness

Solution reduced operational and capital expenditures

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”We can’t provide the appropriate level of customer service if critical VMs aren’t available. By shortening RTPO, Veeam and NetApp guaranteed availability for us. Availability is everything to the business — availability increases efficiencies throughout the bank.”

Larry Walker Vice President & Data Processing Officer, Chelsea Groton Bank

Higher EducationZero Downtime for non-stop access to learning, from any device Higher education institutions are collaborative environments. Students, faculty, administrators, researchers and others come together to access and share many types of data—educational, personal, organizational, and research —through connected systems.

Common data thieves may target personal or payment information, while more sophisticated hacking groups might target organizational data with a ransomware attack. These threats have created an environment where maintaining the Availability of critical data and resources is far easier said than done.

Another challenge for higher education is achieving the agility that digital transformation provides. The higher education experience is no longer tied to a desk in a classroom — students are learning on-site and remotely, and even at satellite campuses. Naturally, technology and cloud play a huge role in this change, with students using multiple devices to access a widening range of applications designed to enhance personalization and collaboration.

With the right Availability solutions from Veeam, today’s higher education can ensure critical data and applications are always available, no matter what. Also, Veeam delivers easy, secure and reliable cross-cloud data management and migration in a multi-cloud environment, to meet today’s business needs.

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Established in 1906 and based in Gainesville, the University of Florida—one of the most academically diverse universities in the U.S.—is a comprehensive land-grant learning institution. With an annual enrollment of nearly 50,000 students, the University is home to 16 colleges and more than 150 research centers and institutes. Its College of Liberal Arts and Sciences (CLAS) is the largest college on campus with 30 departments.

Success Story:

University of Florida

The Challenge:

The University of Florida’s College of Liberal Arts and Sciences is the largest college on campus with 30 departments. More than 700 faculty members teach most of the university’s core curriculum to 35,000 students each year.

The college was an early adopter of virtualization, reaching 100% in its IT infrastructure. Data grew quickly—from 14 TB in 2010 to nearly 90 TB in 2014. The legacy backup tool could not back up and recover large data sets to meet the 24.7.365 Availability required by faculty and staff to access needed data. The college needed to refresh backup systems to handle explosive data growth in a large virtualized environment.

The Solution:

Veeam Backup & Replication™

The Results:

The University of Florida’s College of Liberal Arts and Sciences chose Veeam Backup & Replication to protect its large and growing data. Veeam backs up nearly 90 TB of data on 35 virtual machines (VMs) daily.

Before Veeam, faculty and staff kept 2 TB USB backup drives on their desks because they didn’t trust the IT team to backup and recover their files. With Veeam Backup & Replication, the college now has fast, frequent backup and high-speed recovery regardless of data size for Always-on Availability. In fact, the college backs up nearly 90 TB of data on 35 VMs each day—quickly, easily and reliably. The IT team also appreciates Veeam Instant VM Recovery because the restore window for a large file server has gone from a week to mere minutes.

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Success Story:

University of Florida

With Veeam, the University of Florida now has: Fast, frequent backup and high-speed recovery regardless of data size

Always-on Availability for faculty and staff

Instant recovery in case of disaster

READ FULL STORY

”If you want your life to be simpler and your users to be happier, deploy Veeam.”

Keith Baker IT Expert, University of Florida

Study Group is a global leader in preparing students for international academic success and rewarding careers through a transformational learning experience. The colleges teach customized programs across higher, language and online education starting from high school to lifelong learning. Over 73,000 students from 145 countries were enrolled in their courses in 2015.

Success Story:

Study Group

The Challenge:

The Study Group works with international education institutions to expand their reach. This is a competitive market as international students are increasingly looking for quality programs for academic success that enable them to develop career skills that will help them fulfill their career ambitions.

When the Study Group needed greater flexibility in dealing with student enrollment changes, they decided to fully virtualize their technology environment. Services and applications were centralized into a global data center infrastructure, giving the Study Group the business agility it needed. But their legacy backup system—largely a manual process—was no longer supporting their business needs. Their newly virtualized global environment needed a practical backup and disaster recovery strategy that would provide 24.7.365 Availability on a global scale.

The Solution:

Veeam Availability Suite™

The Results:

Veeam Availability Suite ticked all the boxes for Study Group. The straight-forwardness of the suite enabled the company to move to a robust, disaster-proof environment, which was also simple to manage.

With Veeam, Study Group experienced a 100 percent increase in disaster recovery capability and now enjoys 24.7.365 Availability. Backup coverage has improved by 80%, while the IT spend has been reduced by 11%. The infrastructure team has also been freed to work on other projects. Since deploying Veeam, data and storage reduction costs have dropped by 60%, application development costs have been reduced by an estimated 15% and hardware spending was reduced by 10%. Study Group believes that leaving their legacy storage methods and backup processes behind gives them a return on investment of 45% annually.

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Success Story:

Study Group

With Veeam, the Study Group achieved: Simplified disaster recovery

100% increase in disaster recovery capability

24.7.365 Availability of data

45% ROI and additional cost savings

WATCH VIDEO

”We are getting more bang for our buck with Veeam, we don’t need to invest further in our older solutions which weren’t optimized for our virtualized environment.”

Andrew Christensen Senior Systems Engineer, Global Data Centers, Study Group

With its 75,000 students and 8,000 staff, the Université of Aix-Marseille is the largest university in France and the rest of the French-speaking world. A multidisciplinary university, it spans science, law, economics, the arts, journalism and medicine, with 58 locations spread across 10 cities in southeastern France. The university has approximately 310 applications running in its data center, 50 of which are highly critical.

Success Story:

Université Aix-Marseille

The Challenge:

Students of the university take courses and tests from all over the world using video broadcast, document storage and IP phone platforms, as well as the application servers, so all of this must operate 24 hours a day. When the university exceeded 100 running applications, nothing guaranteed the availability of its backups.

The Université of Aix-Marseille was recently created from a merger of three universities in France. Since then, they have added applications to enable the 58 locations to work together in a virtualized data center. They were initially backing up using the tool provided by the hypervisor, but that method started to fail. The more VMs they added, and the more the network was saturated, the more the backups were corrupted. They needed to do something to protect the data center.

The Solution:

Veeam Availability Suite™

The Results:

In practice, Veeam Availability Suite does not require installation of clients, either on the ESXi hypervisor or on the virtual machines. The solution uses APIs to connect by itself to the VMware infrastructure as well as to Windows and Linux VMs, both to recover the snapshots, and to ensure the consistency of the contents with a snapshot of the current transactions.

Backup jobs with Veeam Availability Suite take one-sixth the time of the university’s previous system. With Veeam, everything—a total of 70 TB of data—is backed up in two and a half hours. Veeam Availability Suite relies on historic information to protect only the blocks that were modified since the last backup, which greatly helps to reduce the amount of data to be transferred over the network. And since deploying Veeam, the University of Aix-Marseille was able to successfully shift from 209 to 585 production servers on 40 VMware virtual servers.

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Success Story:

Université Aix-Marseille

With Veeam, the university was able to get:

2x its number of applications

24.7.365 application availability

More IT time to devote to users

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”With Veeam, we protect the equivalent of 70 TB of data every day in two and a half hours, whereas we’ve been losing nights generating backups that were often incomplete or corrupted. In a context where 50 of our applications are critical, reliability is paramount.”

Mathieu Molineris Director of the System Resources Division, University of Aix-Marseille

Established in 1853, the University of Melbourne is an internationally recognized university with a strong tradition of excellence in teaching, research and community engagement. The university serves more than 46,000 students from 129 countries.

Success Story:

University of Melbourne

The Challenge:

The University of Melbourne IT team, which supports nearly 70,000 students and staff, virtualized 75% of its IT infrastructure on VMware vSphere. More than 600 virtual machines (VMs) run systems such as student administration, customer relationship management, identity management and a lecture capture system.

As more and more business-critical services were moved to the VMware platform, however, the team knew it could not afford an outage in the virtual environment. Its monitoring tool was inadequate for detecting and reporting on critical issues and outages, and provided only limited visibility. And, its backup tool was too slow. The University of Melbourne needed to maintain Always-on Availability by rapidly detecting and responding to critical issues and outages.

The Solution:

Veeam Backup & Replication™ and Veeam Management Pack

The Results:

With Veeam Backup & Replication, the University of Melbourne IT team backs up VMs twice as fast as the previous backup tool, requiring almost two-thirds less space, and recovers VMs in just minutes.

To better manage performance and capacity in its growing virtual environment, the IT team deployed the Veeam Management Pack. It integrates fully with VMware and Microsoft System Center to monitor 500+ events and 175+ metrics and gives the IT team a complete view of the entire IT infrastructure so that they can quickly identify and resolve issues and avoid business disruptions.

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Success Story:

University of Melbourne

The University of Melbourne now has: Deep VMware monitoring and management in Microsoft System Center

A complete view of the entire IT infrastructure

Faster, easier VM backup and recovery

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”With the Veeam MP we get a detailed, consolidated view of our virtual and physical environments in Microsoft System Center Operations Manager. Compared to other monitoring tools, Veeam provides the ability to drill down deeper and display metrics quicker and easier to prevent and resolve incidents and simplify capacity management.”

Drew Poynton Team Leader, Microsoft and Virtual Infrastructure Support, University of Melbourne

Founded in 1908 with campuses in Vancouver and Okanagan, the University of British Columbia (UCB) is a global center for research and teaching. Ranked among the top 40 universities in the world, UBC has 60,000 students and 15,000 staff. As a highly regarded medical research university, one of UBC’s priorities is to protect data containing cancer and Alzheimer’s research.

Success Story:

The University of British Columbia

The Challenge:

In addition to providing IT support and services to the UBC community, UBC’s IT department also provides infrastructure-as-a-service (IaaS) and disaster recovery (DR) to 26 universities across the province. UBC’s IT infrastructure serves more than 250,000 students and 60,000 faculty and staff throughout Western Canada.

In order to deliver this level of IT, UBC developed world-class data centers capable of business operations similar to those of Fortune 500 companies. Thousands of VMs run critical databases and applications containing several petabytes of data that must be available 24.7.365, and IT must deliver the highest level of service possible.

During deployment of a legacy backup tool in the VMware vSphere environment, UBC had some challenges. What had worked fine for 15 years on physical servers was not working in the virtualized environment. It was difficult for them to offer service level agreements to customers, much less meet recovery time and recovery point objectives. The legacy tool was also not integrating well with UBC’s NetApp

FAS system, and didn’t provide VMware vCloud Director support. In addition, UBC did not have full visibility into the virtualized environments that support its own and the other 26 university communities.

The Solution:

Veeam Backup & Replication™ and Veeam Management Pack for System Center

The Results:

Veeam Backup & Replication fully integrates with NetApp FAS, enabling UBC to establish SLAs for the first time. UBC uses Veeam to make super-fast backups from NetApp storage snapshots with little to no impact on the production environment. And because of Veeam’s high-speed replication and recovery, meeting RTPOs is easy. Instant VM Recovery® restores VMs to the production environment by running them directly from backup files, and Veeam Explorer™ for Storage Snapshots recovers individual items or entire VMs quickly and efficiently from NetApp Snapshot, SnapMirror and SnapVault.

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Success Story:

The University of British Columbia

With Veeam, UBC has achieved: Scalability and ease-of-use to deliver on commitment to simplify IT for customers

Integration with NetApp that enabled first-time creation of SLAs

Proactive management that decreases downtime and disruption to customers

Capacity planning and right sizing to streamline budgetary decisions

WATCH VIDEO

”On the business side, Veeam Backup & Replication helps us deliver IT services that are more compelling and cost-effective than other providers. Veeam’s support for vCloud Director is critical in delivering cloud services to customers, and because Veeam will be four times less expensive than the legacy backup tool over a five-year period, we’re able to provide affordable IT to customers. Veeam MP is also important because it helps us keep customers happy. Veeam MP gives us much-needed visibility into our virtualized environment, which lets us resolve issues before customers are affected.”

Mario Angers Senior Manager, Systems, University of British Columbia

Bedford School has been educating boys since 1552 when King Edward VI established the school under Royal Charter. Today, Bedford School—located in Bedford, England—serves as an independent boarding and day school for 1,100 boys ages 7-18 and employs 300 staff. Famous alumni include novelist John Fowles, Parliamentarian Thomas Erskine-May, politician Paddy Ashdown, English cricket captain Alastair Cook and Nobel Prize-winning chemist Archer Martin.

A Ransomware Case Study:

Bedford School

The Challenge:

Bedford School has a long and impressive history of teaching boys to think intelligently, act wisely and engage fully in a challenging and changing world. School faculty members nurture a passion for education and exploration through an integrated curriculum that stretches across disciplines, and several of Bedford School’s educators are leaders in their academic fields and contribute valuable research and teaching experience.

The destructive CryptoLocker virus infected an esteemed faculty member’s personal computer, putting years of valuable research—and the school’s servers—at great risk. The thought of losing his life’s work was agonizing, both personally and professionally, and paying a ransom to get it back and save the school’s servers was reprehensible. Fortunately, the Bedford School had Veeam Backup & Replication™.

The Solution:

Veeam Backup & Replication™

The Results:

Veeam Backup & Replication enabled the Bedford School to quickly restore every encrypted file in minutes, proving that recovery is fast, easy and 100% reliable. Veeam saves time for Bedford School during day-to-day use as well. In general, restore is so fast with Veeam that (RTO) decreased by 98%, from hours to minutes.

And with Veeam’s Unlimited Scale-out Backup Repository™, backup management is significantly faster. Instead of spending time deciphering backup reporting errors, rerunning backups, restoring from tape and juggling backup storage, Bedford School now spends just a few minutes each week to ensure that everything is progressing without any issues.

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A Ransomware Case Study:

Bedford School

Bedford School was able to achieve:

100% reliable recovery

98% shorter RTO, from several hours to a few minutes

Significantly faster backup management

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”Veeam proved without a doubt that recovery is 100% reliable, very easy and very fast. We saved time by using Instant File-Level Recovery to restore only the encrypted files from the backup, rather than restoring the whole file server. Veeam is well-known for being easy to use and saving time.”

Bob Eadie IT System Manager, Bedford School

RetailDelivering 24.7.365 multi-channel shopping experiences Whether shopping at a physical store or online, today’s retail experience is driven by data— data that shapes the customer buying experience in ways we never thought possible. From intelligent recommendations about relevant products to in-aisle delivery of relevant offers through your smartphone, centralizing and analyzing data has the ability to transform the retail experience for us all.

For retailers, this data must be constantly available, yet protected from misuse. According to PwC, the number of detected security incidents in retail skyrocketed 154% in 2015 over the previous year, estimated financial losses soared by 159% between 2014 and 2015, and information security budgets increased by 67% in response.

The repercussions of downtime and data loss can be huge: Millions in lost revenues and reputational damage, system downtime that brings store operations to a halt, and loss of cardholder data that impacts PCI compliance. The more dependent retailers become on their infrastructures and digital customer experiences, the more important it is to ensure that data is properly protected—and available.

An integrated Availability solution can help retailers protect from data loss and downtime, while delivering a secure, data-driven customer experience that drives a competitive edge.

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JYSK Nordic is a large and fast-growing retailer with a passion for bringing Scandinavian design to living spaces at an affordable price. It is part of the JYSK Group, which opened its first furniture and accessories store in Denmark in 1979, and today has more than 1,000 stores and 10,000 employees in 18 countries from England to China.

Success Story:

JYSK Nordic

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The Challenge:

To keep pace with growing customer demand, JYSK Nordic is expanding three existing distribution centers and building a new distribution center in Bulgaria. These distribution centers must run 24x7 to fulfill customers’ orders and pull stock for its stores. Just one hour of downtime could cost JYSK a considerable amount of money.

But backup was so slow that virtual machines (VMs) could only be backed up once a day—which didn’t provide an adequate number of recovery points to avoid data loss—and slow recovery forced employees to wait up to two days for their emails to be restored. In addition, they lacked the ability to accurately predict future demand for capacity planning, keeping them from quickly responding to issues and changing market conditions. JYSK needed reliable backup and recovery systems to enable distribution centers to fulfill orders around the clock—without disruption.

The Solution:

Veeam Backup & Replication™

The Results:

Veeam Backup & Replication delivers 24.7.365 Availability for fast backup and recovery, shortening RTPO and enabling distribution centers to fulfill orders around the clock. Fast backups of VMs residing on HP 3PAR StoreServ are made throughout the day, providing multiple restore points. Fast recovery is achieved through Veeam’s high-speed restore features, which allow employees’ email to be recovered in minutes so critical business communications are not interrupted.

The Veeam Management Pack™ delivers capacity planning reports directly into the System Center console so that JYSK NORDIC can examine trends, perform what-if modeling and proactively reallocate virtual resources to optimize the VMware and backup environments. With this integrated view of its physical and virtual worlds, JYSK can better identify and resolve issues before they impact employees and the business.

Success Story:

JYSK Nordic

READ FULL STORY

With Veeam, JYSK has achieved:

100% reliable recovery

98% less RTO, from several hours to a few minutes

Significantly faster backup management

”Before we deployed Veeam, our IT infrastructure wasn’t agile enough to support rapid changes demanded by the business and ensure fast time to market. Veeam succeeded in making us agile. We secured 24x7 Availability of critical IT assets and assured the business we can fully support their time-to-market requirements.”

Anders Harder Team Manager, IT Server Operation, JYSK Nordic

With some 1.5 million travelers passing through Dubai’s two international airports each week, Dubai Duty Free gets more foot traffic than most retailers can dream of. Dubai Duty Free opened in 1983 and has grown to become one of the leading airport retailers in the world with turnover of $1.888 billion in 2015. Employing nearly 6,000 people, the 24-hour operation has consistently raised the benchmark for airport retailing, and it continues to grow.

Success Story:

Dubai Duty Free

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The Challenge:

For Dubai Duty Free, just thirty minutes of downtime of a critical operation—such as warehouse robotics or the point-of-sale system—could cost them hundreds of thousands of dollars in sales. To reduce the risk of downtime, Dubai Duty Free virtualized its IT infrastructure on Microsoft Hyper-V.

Unfortunately, virtual machine (VM) recovery was slow and item-level recovery was impossible. Restoring VMs that supported the point-of-sale system often took hours and individual emails took even longer because they had to be recovered from tape. There was also no way to back up a small cluster of VMware vSphere VMs or to monitor and manage a multi-hypervisor environment. To support its high volume of daily foot traffic, Dubai Duty Free needs to maintain 24.7.365 Availability.

The Solution:

Veeam Availability Suite™

The Results:

Veeam Availability Suite delivers 24.7.365 Availability with high-speed recovery features that restore whole VMs, files and individual items in minutes, enabling Dubai’s millions of travelers to shop around the clock. In the process, Dubai Duty Free also received a DR solution for business operations and scalability to support business growth.

VMs are easily replicated between data centers, providing business continuity and peace of mind. If hardware or software malfunctions, Dubai Duty Free can recover a VM quickly by failing over to its replica and failing back to production. Veeam scalability also allows Dubai Duty Free to back up 30TB on approximately 40 VMs so that, as data grows by 5TB each year, Veeam will scale accordingly. Real-time monitoring and alerting and customizable reporting also help identify and resolve issues in VMs running warehouse operations before they impact the business.

Success Story:

Dubai Duty Free

READ FULL STORY

With Veeam, Dubai Duty Free has:

99% faster recovery

Replication support for DR and business continuity

Complete visibility enabling proactive issue resolution

”Our goal at Dubai Duty Free was 24x7 Availability. Veeam gave us that and so much more including a DR solution for business operations and scalability to support business growth.”

Allan Chapman IT Manager, Dubai Duty Free

Jordan’s Furniture was started in 1918 in Waltham, Massachusetts and has grown into a leading furniture retailer in New England with six locations and more than 1,000 employees. A subsidiary of Berkshire Hathaway, Jordan’s has become much more than a furniture store, with various locations featuring IMAX 3-D theaters, restaurants, rides, a trapeze school, a water show and ice cream parlors.

Success Story:

Jordan’s Furniture

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The Challenge:

Approximately 150 virtual machines (VMs) run most of Jordan’s critical applications and data such as Web servers that support e-commerce and Microsoft Exchange, Active Directory and SQL Server that support daily business operations, including the point of sale system. Every time a VM was built, they had to manually assign it for backup, resulting in wasted time and money.

Shortly after virtualizing its IT infrastructure, Jordan’s Furniture realized its backup tool wasn’t performing as expected. Backups failed more often than they succeeded, and sometimes never even executed as scheduled. Recovery was extremely slow, taking up to one day. Unreliable backups, sluggish recovery and a limited number of backups prevented Jordan’s from reaping the full benefits of virtualizing its data center to support the business. With faulty, unreliable backups costing the company both time and money, Jordan’s needed a “set-it-and-forget-it” backup and restore system for their virtualized environment.

The Solution:

Veeam Backup & Replication™

The Results:

Jordan’s chose Veeam Backup & Replication because it offered the most features for virtualized environments—such as automated deployment of VM backups and restoring groups from Active Directory—and it’s extremely easy to use.

As a result, Jordan’s no longer spends time troubleshooting failed backups. Instead, high-speed recovery restores virtual machines (VMs), files and items in minutes. Where restoring individual emails used to take up to one hour with the previous backup tool, it now takes minutes. Frequent replication of VMs throughout the day provides multiple restore points to choose from, eliminating the risk of data loss and guaranteeing 5-minute RPOs.

Success Story:

Jordan’s Furniture

READ FULL STORY

With Veeam: Reliable backup saves troubleshooting time

High-speed recovery restores VMs, files and items in minutes

Frequent replication of critical VMs guarantees 5-minute RPOs

”The combination of Veeam and ExaGrid is very compelling. You get the best backup and recovery available for virtualization. Veeam and ExaGrid have made our lives easier.”

Ethan Peterson Network Engineer, Jordan’s Furniture

Geotrim is Finland’s leading distributor of geospatial solutions for organizations involved in surveying, construction, agriculture, mapping and public safety. Solutions are composed of electronic instruments, systems and software that enable mobile data collection in the field and online access to data in the office—linking the field and office to improve an organization’s productivity.

Success Story:

Geotrim

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The Challenge:

Geotrim’s business needs high Availability in all IT environments. It also requires fast recovery of its Microsoft Hyper-V virtual environment and frequent backup for multiple restore points.

To achieve high Availability of data and maintain service agreements with customers, Geotrim requires fast recovery of its virtual environment and frequent backup for multiple restore points. But its legacy backup tool couldn’t meet these requirements. Backup was slow and prone to failure, especially for virtual machines (VMs) running Microsoft SQL Server. Recovery was slow, too. Geotrim needed a cloud backup repository for versatile storage and reduced recovery speeds for disaster recovery (DR).

The Solution:

Veeam Backup & Replication™

The Results:

Geotrim deployed Veeam Backup & Replication and no longer worries about maintaining 24.7.365 data Availability and customer service agreements because recovery speed increased by 98% and backup speed improved by 75%, enabling more frequent backup for more restore points. Best of all: Geotrim avoids the risk of catastrophic data loss because Veeam provides a fully integrated, fast and secure way to back up and restore from public and private clouds.

Veeam backs up all VMs to network storage each day in fewer than 30 minutes. Recovery is faster too, taking three minutes compared to three hours with the legacy tool. And Geotrim has an easy and cost-effective way to move backups to an offsite backup repository via Veeam Cloud Connect, so that data is encrypted at the source, in flight and at rest.

Success Story:

Geotrim

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With Veeam, Geotrim achieved:

98% faster Hyper-V VM recovery speed

Reduced risk of data loss with cloud backup repository

75% faster and more versatile backup

”The immaturity and inflexibility of traditional backup software becomes apparent when you see how quickly and easily Veeam performs with the cloud. Backing up to the cloud through Veeam Cloud Connect is no different than backing up locally to our network storage, yet we avoided the money and work needed to set up a cloud repository. We’re backing up to a service provider we trust, and trust is extremely important.”

Jukka Kokkola ICT Expert, Geotrim Oy

The PGA TOUR Superstore provides golf and tennis players with an unmatched selection of products, exceptional services and guaranteed low prices to help them take their games to new levels. Their affiliation with the PGA TOUR enables customers to access the same technology and expertise provided to card-carrying golf professionals. Owned and operated by Golf & Tennis Pro Shop, Inc., PGA TOUR Superstore employs 1,200 people and is headquartered in Roswell, Georgia.

A Converged Infrastructure Case Study:

PGA TOUR Superstore

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The Challenge:

PGA TOUR Superstore is growing quickly, opening new stores and expanding e-commerce. Each time a new store opens, it provisions a virtual machine (VM) to run the store’s point-of-sale (POS) system. Maxed-out production storage required the small IT team to spend valuable time clearing space before provisioning new VMs. It also slowed down VM backup and recovery.

In addition, PGA TOUR Superstore is required to back up business-critical data nightly, but the IT team couldn’t meet that requirement, which increased the company’s risk of data loss. PGA TOUR Superstore needed an infrastructure that gave them the storage capacity they needed now and to meet their growth plans, as well as the features and functionality that would support their retail growth.

The Solution:

Veeam Availability Suite™

The Results:

The PGA TOUR Superstore replaced their maxed-out storage with HPE 3PAR and HPE StoreOnce and Veeam Availability Suite. It uses Veeam to back up 100 VMs (155TB) from HPE 3PAR storage snapshots to HPE StoreOnce, which decreased nightly backup jobs from four days to four hours. Not only do fast backups help the company protect all business-critical data, fast backups also enable more frequent backups to increase the number of restore points, helping to eliminate the risk of losing transactional data.

Veeam now supports their retail growth through faster, more frequent backup, high-speed recovery and quick provisioning of POS VMs for new stores. Business-critical data is protected nightly via full backup, decreasing backup time from four days to just 4 hours. With deduplication, backup data shrinks from 155TB to just 7.3TB, allowing the PGA TOUR Superstore to retain backups locally for a longer period of time—and ensuring fast recovery.

A Converged Infrastructure Case Study:

PGA TOUR Superstore

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With Veeam, PGA Superstore now has: Support for rapid retail growth

96% faster backup and protected business- critical data

180-day backup storage retention, up from 14

”Veeam and HPE integration checked every box on our list of requirements, giving us the confidence we can provide 24x7 Availability as new stores come online and e-commerce expands. Veeam and HPE storage not only support our company’s growth trajectory, they also deliver exponential benefits to the business. The performance gains are tremendous.”

Michael Anderson Director of IT, PGA TOUR Superstore

ManufacturingEliminate downtime for higher productivityFor manufacturers, unplanned downtime means risk, and disruptions can cost millions of dollars and have long-term affects on relationships with partners and customers.

According to a recent IDG Enterprise study, “data is a key enabler in what has become the always-on state of manufacturing today.” Manufacturing companies are fast reaching the point—if they haven’t already—where every single process is dependent upon DATA.

In addition, with the proliferation of sensors, radio frequency identification (RFID), mobile devices and the Internet of Things (IoT), many information processes are now so highly automated and integrated into operations that if it weren’t for digital life, there would be no life at all.

IT teams are under enormous pressure to ensure business continuity of this digital life. To make sure they defend their design engineering, product development, supply chains and business processes and retain their competitive edge, manufacturers need a comprehensive Availability strategy. They need backup, recovery, replication and Continuous Data Protection for any app, any data, on any cloud to ensure efficient, uninterrupted manufacturing operations.

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The first mass-produced Volvo car rolled off the production line in Gothenburg, Sweden, in 1927. Today, Volvo is one of the most well-known and respected car brands in the world. Volvo cars are marketed and sold through approximately 2,300 independent dealers in nearly 100 countries. Volvo Car BeLux, which is part of the Volvo Car Group, is the automotive importer for the approximately 70 independent Volvo dealerships in Belgium and Luxembourg. Volvo Car BeLux also provides dealers with consultative services for sales, marketing and IT.

Success Story:

Volvo Car BeLux

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The Challenge:

Volvo dealers are focused on selling and servicing cars, not IT administration. Yet each dealership has an onsite IT infrastructure and dealers need their data to be secure and available whenever they need it.

Backing up physical servers to tape became cost-prohibitive for Volvo dealers in Belgium because their data was constantly growing, and purchasing additional tape drives was expensive. In addition, dealers worried about expensive hardware refreshes, the risk for human error and slow application recovery. It could take a few hours or up to one day, jeopardizing their ability to access the lifeblood of their business: the dealer management system. After virtualizing dealers’ data and applications on VMware vSphere to streamline IT and reduce operational costs, Volvo Car BeLux needed a reliable, worry-free offsite backup on a system that’s scalable and future-proofed.

The Solution:

Veeam Backup & Replication™

The Results:

Volvo Car BeLux chose Veeam Backup & Replication for its fast, flexible and reliable recovery of virtualized applications and data—and because it was the only solution they trusted to recover within four hours.

Using Veeam Backup & Replication, Volvo Car BeLux backs up each dealer’s on-premise VMs and backup copies are sent to a private cloud off-site. Scalable, future-proof data recovery ensures that no matter how large each dealer’s dataset grows, Volvo Car BeLux can quickly back up and recover whole VMs, operating system files and individual items. In turn, dealers trust Veeam to deliver high Availability of the dealer management system, enabling them to focus on selling cars and taking care of customers.

Success Story:

Volvo Car BeLux

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”Veeam was the only solution we trusted to recover within four hours. Now dealers have peace of mind knowing their backups are offsite and readily available for fast recovery. They’ve greatly minimized their risk for data loss because Simac and Veeam will get them up and running quickly.”

Marc Scheir IT Project Manager, Volvo Car BeLux

With Veeam, Volvo Car BeLux now has: Reliable, worry-free offsite backup

Scalable, future-proof data recovery

High Availability of dealer management system

Headquartered in Irvine, California, Mazda North American Operations oversees the sales, marketing, parts and customer service support of Mazda vehicles in the United States, Canada and Mexico through nearly 900 dealers.

Success Story:

Mazda Motors of America, Inc.

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The Challenge:

The IT team for Mazda North American Operations oversees the main data center at the company’s headquarters and nine small data centers across North America. The team supports internal business functions and employees, as well as 20,000 users at Mazda dealerships.

Tasked by the CIO to improve efficiency and reduce costs within the IT infrastructure, the IT team adopted a “virtualize-first” strategy. When conventional agent-based backups of the virtual machines (VMs) proved to be long and laborious, the team launched a search for a virtualization-specific backup solution that would improve IT efficiency and reduce operating costs. They needed to provide cost-effective, database-consistent backups that support Mazda’s virtualize-first strategy.

The Solution:

Veeam Backup & Replication™

The Results:

Mazda chose Veeam Backup & Replication because it provides far more capabilities than the other solutions, including database-consistent backups. In addition, the suite enables planning and documentation, monitoring and alerting, business categorization and file management—for complete control of Mazda’s virtual infrastructure.

Before Veeam, backing up Mazda’s SAP database took 16 hours. After Veeam Backup & Replication, the IT team performed a one-time full backup in eight hours with subsequent incremental backups taking much less time. Veeam also provides the most complete implementation of VSS support, ensuring database-consistent backups, and enables multiple restore scenarios as well. Storage-agnostic Veeam also provides data deduplication functionality, saving a significant amount in backup storage costs annually and allowing more cost-effective hardware to be used instead.

Success Story:

Mazda Motors of America, Inc.

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”Veeam Backup & Replication is a must-have product if you’re moving ahead with a virtualization project.”

Kai Sookwongse Department Manager, Enterprise Infrastructure Services, Mazda North American Operations

With Veeam, Mazda was able to achieve:

50% decrease in backup window

Ensured database-consistent backups

Reduced IT infrastructure operating costs

Fotona’s decades-long experience in the laser industry began 50 years ago in 1964, producing frontline laser devices for defense, optical communications, industrial, dental and medical applications throughout this time. Fotona today is a world-leading medical laser company recognized for its innovative, award-winning laser systems for applications in aesthetics and dermatology, dentistry, surgery and gynecology. Based in the US and EU, with corporate headquarters in Dallas, Texas and Ljubljana, Slovenia, Fotona’s business philosophy is to continuously choose perfection to meet the needs of a highly demanding marketplace.

Success Story:

Fotona

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The Challenge:

Fotona’s global distribution network spans more than 60 countries. They need to deliver and ensure comprehensive support and service for Fotona laser users, including clinical training, workshops and practical hands-on demonstrations.

Most of Fotona’s infrastructure was virtualized and included VMware ESXi hosts. They had one legacy backup solution which had limited capabilities in a virtual environment and Fotona didn’t have full confidence in its legacy backup tools and their ability to deliver 24.7.365 Availability of their critical business systems. They needed to achieve always-on availability of VMs (apps and data) to enable technicians to provide superior customer service.

The Solution:

Veeam Backup & Replication™

The Results:

Fotona deployed Veeam Backup & Replication specifically to protect and manage VMware vSphere VMs to ensure 24.7.365 access to every business function. The solution proved its value when the IT team restored a test VM in minutes from a regular backup, reducing recovery time by 95%.

With Veeam, recovery of VMs running ERP and Oracle takes minutes and ensures systems are brought back up before Fotona’s processing facilities default to manual processing. This affordable and easy-to-use VM backup, recovery and management solution ensures that Fotona has 24.7.365 Availability. VMs are restored in minutes, where the legacy tool took days. Reliable, high-speed recovery with restore capabilities for every scenario delivers an RTO of less than 15 minutes.

Success Story:

Fotona

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”Veeam is part of our IT infrastructure and gives us the ability to respond to business needs quickly, and our ERP and critical systems are available all the time. It is an excellent solution.”

Marko Žužek CIO, FOTONA d.o.o.

With Veeam, Fotona has: Recovery of VMs running ERP and Oracle in just minutes

24.7.365 Availability of data

Ability to restore failed VMs in minutes

<15min reliable, high-speed recovery RTOs

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Scania Great Britain Limited is part of the Scania Group, which was founded in Sweden in 1891 and has become a leading manufacturer of trucks, buses and engines. Scania Great Britain supports sales and service through approximately 100 dealer locations across the United Kingdom.

Success Story:

Scania Great Britain Limited

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The Challenge:

Scania vehicles are designed and built to provide customers with maximum utilization and minimum cost. To deliver on that promise, Scania Great Britain made vast investments in its dealer network to expand service outlets, and increase staff and extend operating hours to increase customer access to local sales and repair services. Raising the bar on customer service meant Scania Great Britain and its dealers required 24.7.365 Availability of virtualized data and applications.

However, the legacy backup tool could only perform file-level backup and recovery—processes that were slow, labor-intensive and likely to fail. Scania Great Britain was concerned about business continuity because time-intensive virtual machine (VM) recovery required key systems to be offline. Disaster recovery testing was also time-intensive. Third-party consultants had to be onsite to restore applications quickly. They needed data and application backup and restore for cost-effective disaster recovery.

The Solution:

Veeam Backup & Replication™

The Results:

Scania Great Britain deployed Veeam Backup & Replication to ensure 24.7.365 Availability of virtualized systems for its 2,640 users in the two UK offices and dealerships. Veeam provides Scania Great Britain with high-speed backup, replication and recovery as well as quick, easy and free DR testing.

Veeam provides automatic verification of recovery points in backups and replicas for peace of mind—and no more troubleshooting failed backups and replicas. If there is a problem with a VM backup, Veeam automatically notifies the IT team so that they can rerun it. Fast backups are made from NetApp storage snapshots as often as desired, without impacting production. And because Veeam is storage-agnostic, backup repositories do have to be tied to specific hardware vendors.

Success Story:

Scania Great Britain Limited

”If you’re going to restore, especially in a DR situation, you’ve got to have 100% confidence in your Availability solution. It has to work every time. Veeam provides an insurance policy for Availability.”

Harley Carter Solutions Architect,Scania Great Britain Limited

Veeam ensures: Automatic verification of recovery points

No more troubleshooting failed backups and replicas

Fast, frequent backup and replication from NetApp storage snapshots

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The MacLean-Fogg Company has been family-owned since it was founded in 1925 to produce lock nuts for North America’s railroads. A global enterprise headquartered in Mundelein, Illinois, MacLean-Fogg manufactures metal and plastic components for the automotive and power utility markets and operates production facilities and customer support offices worldwide.

A Converged Infrastructure Case Study:

MacLean-Fogg

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The Challenge:

The world of global manufacturing is extremely competitive. MacLean-Fogg differentiates itself by combining top-rated customer service with advanced engineering and precise manufacturing. Its success depends on a number of business factors, including IT Availability, agility and scalability. When the company sought to maximize IT efficiencies, improving Availability of critical systems was at the top of the list.

The company began exploring ways to re-architect and standardize its aging IT infrastructure into a single flexible, easily managed and scalable converged infrastructure that better serves 24/7 operations and exacting SLAs. MacLean-Fogg needed a flexible, scalable infrastructure that delivers always-on Availability in order to stay ahead of the competition.

The Solution:

Veeam Availability Suite™

The Results:

A prevalidated FlexPod Datacenter solution, coupled with Veeam Availability Suite and seamless integration with existing NetApp and VMware investments, became an enabler for the dynamic, always-on Availability the company required. This converged infrastructure, coupled with standardized, automated backup and recovery, turns the work of four or five into a job for one.

Most of the core enterprise applications have been centralized within the primary data center, allowing for quick expansion and creating a more resilient, productive business. Recovery can happen in minutes to ensure continuous manufacturing and on-schedule delivery.

A Converged Infrastructure Case Study:

MacLean-Fogg

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”FlexPod and Veeam tie virtualization, storage, servers, and protection into one flexible, easily managed, and scalable turnkey solution. That’s a huge selling point.”

Ray Ciscon Senior Systems Engineer, MacLean-Fogg Company

With Veeam, MacLean-Fogg achieved: Improved IT agility, scalability, and Availability to boost customer satisfaction, profitability and business potential

Deployment of FlexPod with zero impact to 24/7 manufacturing operations

Centralized critical applications from an easily scaled, converged hub supported by one system engineer

Simplified nondisruptive backup and recovery of critical VMs and data

American Standard Brands leads the way in developing innovative bath and kitchen products that make life healthier, safer and more beautiful at home, work, in the community and throughout the world. It is this tradition of quality and innovation that puts the company’s fixtures in three out of five U.S. homes, as well as in hotels, airports and stadiums. Based in Piscataway, New Jersey, American Standard Brands is owned by Lixil Corporation, a global building products company.

A Backup Appliance Case Study:

American Standard Brands

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The Challenge:

Dating back to 1875, American Standard Brands not only pioneered many of the plumbing innovations we take for granted, it was also a pioneer in virtualization. Virtualization improved efficiencies and reduced costs in the company’s IT infrastructure, which serves as the foundation for the entire supply chain.

When American Standard Brands began its virtualization journey, the company needed disk-based backup appliance for virtual machine (VM) backup to eliminate the complexity of tape backups of primary storage. It also needed agentless data protection to avoid overhead on the VMware vSphere environment, and it wanted fast recovery to avoid data loss. Ultimately, American Standard Brands required cost-effective backup and storage on high-speed, scale-out architectures.

The Solution:

Veeam Backup & Replication™

The Results:

Backups are 75% faster because of ExaGrid’s post-process deduplication and require less storage because of agentless Veeam’s built-in compression and deduplication. The ExaGrid backup appliance maintains copies of the latest Veeam backups in their original, non-deduplicated formats for high-speed recovery when needed. Built for enterprise scalability, Veeam can back up and recover thousands of VMs and petabytes of data, while ExaGrid’s scaleout grid architecture automatically adjusts to growing data without increasing the backup window.

A Backup Appliance Case Study:

American Standard Brands

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”We chose Veeam because it was agentless, and we chose ExaGrid because it was disk-based. We had no idea they would integrate so easily and provide fast backup and recovery.”

Ted Green SAN and Backup Administrator, American Standard Brands

American Standard Brands now has:

75% faster backups with fewer storage requirements

High-speed recovery for improved data protection and minimal data loss

Scale-out architecture for managed data growth within backup window

Achieve Carrier-Grade ReliabilityTelecom companies face enormous challenges—along with enormous opportunities. Digital services are quickly becoming a huge part of their businesses. Customers are increasingly mobile and reliant on digital devices for business, entertainment, social activities, shopping, paying bills—nearly every aspect of their purchasing journey with service providers. This shift in business can drive new revenue streams for service providers, but it also puts pressure on data Availability and reliability. If the network goes down for any reason at any time, impacting primary storage, digital life comes to a halt.

Telecom companies often have tremendously complex internal IT operations, with a wide range of challenges in terms of regulatory compliance, data protection, security and other areas common to any enterprise doing business in today’s digital era. Without Availability the entire business is in jeopardy.

With the right solutions, IT teams can ensure continuity and Availability, meet compliance requirements, extend visibility, and leverage workload mobility and cloud data management.

Telecommunications

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Telefónica Germany GmbH & Co. OHG operates one of the largest mobile phone networks in Germany, serving approximately 49 million customers in 2015. Established in 1995 and headquartered in Munich, Telefónica Germany also provides broadband and landline telecommunications. The company employs 1,200 people.

Success Story:

Telefónica Germany

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The Challenge:

One of Telefónica Germany’s goals is to become Germany’s largest digital telecommunications provider by delivering the best network, products and services. Its network management system is composed of business-critical applications and systems (300TB) that run on 600 VMware vSphere virtual machines (VMs)—business-critical applications and systems that must be available 24x7. An outage would halt communication among millions of people, damage the company’s stellar reputation and cost hundreds of thousands of Euros.

When their backup tool failed to recover VMs fast enough to guarantee 24x7 network availability—and their monitoring tool required them to write script after script to assess backup performance and storage consumption—they knew they needed a solution that would enable them to achieve their business growth strategy.

The Solution:

Veeam Availability Suite™

The Results:

Veeam Availability Suite was exactly what Telefónica Germany needed to guarantee network Availability, putting the company one step closer to becoming the country’s leading digital telecommunications provider.

Veeam’s scalability helped Telefónica Germany unite data center operations quickly when acquiring E-Plus Group. Veeam automates monitoring and reporting, making it easier for Telefónica Germany to see and fix issues before they impact business. It also analyzes performance of virtual objects, forecasts resource shortages and optimizes resources to simplify the budgeting process.

Success Story:

Telefónica Germany

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”Veeam ensures availability of the key systems that manage our network. Network availability is a top business priority for us, and Veeam delivers 24x7 Availability. Veeam has become a big part of our IT strategy and our business growth strategy.”

Udo Müller Supervisor, Platform Operations, Telefónica Germany

Veeam helps Telefónica Germany with:

24x7 network Availability

Support for business growth strategy

Improving business processes

As one of the world’s largest telecommunications companies, Vodafone provides a range of services including voice, messaging, data and fixed communications. Vodafone has mobile operations in 26 countries, partners with mobile networks in 52 additional countries and has fixed-broadband operations in 17 markets. By the end of June 2014, Vodafone had 436 million mobile customers and nine million fixed broadband customers.

Success Story:

Vodafone

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The Challenge:

To automate business operations, Vodafone virtualized the IT infrastructure on VMware vSphere. The vSphere environment has hundreds of VMs spread across multiple data centers in the Netherlands that run Microsoft SQL Server, Oracle, SAP, Zend Server and a proprietary back-office portal and service navigator. HP ProLiant servers host HP StoreVirtual VSA storage.

Protecting the production environment became more difficult as the infrastructure approached 90% virtualization and the number of virtual machines (VMs) increased. At the same time, the customer base grew and data tripled. Only a limited number of production VMs could be backed up daily and backup jobs failed about once a month, requiring Vodafone to spend time trying to access its backups. And there was no easy way to perform file-level recovery and monitor unprotected VMs.

The Solution:

Veeam Availability Suite™

The Results:

Veeam Availability Suite was deployed to protect and manage the entire vSphere environment, including production and development VMs. Veeam provided Vodafone with frequent and reliable backup, storage integration, a smaller storage footprint, high-speed recovery, replication for failover and improved monitoring and reporting. Veeam integrates seamlessly with HP StoreVirtual and Vodafone didn’t have to make any hardware investments.

If Vodafone Netherlands loses production or development VMs, they can be quickly and confidently recovered. With Veeam, backup is 80% faster and recovery is 5 times faster than the legacy backup tool. Vodafone also monitors and manages resources in its backup infrastructure with Veeam to ensure 24x7 availability of services. Not only does Veeam track protected and unprotected VMs and the status of backup jobs, it also assesses VM performance and resource utilization so the IT team knows when backup repositories are getting full.

Success Story:

Vodafone

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”I think most of the IT team would agree that our favorite Veeam feature is seamless integration with HP StoreVirtual. I believe this integration will be one of the most useful aspects of our IT infrastructure...Veeam is a great solution for virtualized infrastructures.”

Jan Spapens Senior Program Manager, Technology Enterprise Solutions, Vodafone Netherlands

Veeam provides: Consistent data center availability

80% faster backup and 5x faster recovery avoids data loss

Complete visibility of backup jobs and resources

SES S.A. is one of the largest satellite owners and operators in the world, providing coverage to 99% of the earth’s population. Based in Luxembourg, SES facilitates global video broadcasting and data communications services to broadcast, telecom, media, corporate and government customers.

Success Story:

SES S.A.

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The Challenge:

SES S.A. requires the most reliable, innovative and preeminent satellite-based solutions to satisfy global demand for unlimited connectivity, information and entertainment. But restoring a VM required importing a backup job, running catalog discovery and then recovering the VM—a process that took hours. In addition, SES experienced at least one backup failure each day which limited the number of recovery points. Finally, data growth tripled in just two years as SES acquired new companies, threatening service level agreements (SLAs).

In order to provide satellite-based solutions to satisfy a global demand for unlimited connectivity, information and entertainment—with 24x7x365 availability of critical virtualized systems, including satellite scheduling—SES set out to find a new availability solution.

The Solution:

Veeam Backup & Replication™

The Results:

SES deployed Veeam Backup & Replication to ensure 24x7x365 availability of critical virtualized systems including satellite scheduling. With Veeam, SES is 100% confident in its ability to schedule customers’ satellite transmissions. In a matter of minutes, SES can recover whole VMs, files and application items from regular backups, making it easy to meet every RPO and RTO in internal SLAs. And with Veeam Management Pack, SES receives real-time alerts, enabling proactive issue resolution before users and the business are impacted.

SES now enjoys reliable backup and recovery to meet SLAs and support disaster recovery efforts, and receives accurate, timely information. By combining the two solutions, SES has more confidence in the Availability of its virtualized systems than ever before.

Success Story:

SES S.A.

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”Veeam is the best availability solution for virtualization. With Veeam we know we can meet every RTO and RPO in our SLAs. We have a high level of confidence in Veeam because it excels in DR tests each year.”

Dominique Docquier System Engineer, SES S.A.

With Veeam:

24.7.365 Availability of satellite scheduling system

High-speed recovery meets SLAs and supports DR

Complete visibility enables proactive issue resolution

TK Telekom is one of the largest telecommunications operators in Poland. The company provides telecommunication and data transmission solutions to the country’s railway system, government agencies, businesses and individuals.

A Modern Storage Case Study:

TK Telekom

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The Challenge:

The IT team at TK Telekom supports daily business functions and oversees approximately 100 Windows and Linux virtual machines (VMs) that run important systems and applications. Therefore, the team’s disaster recovery (DR) strategy, particularly for business-critical primary storage, is the centerpiece of its operation.

After virtualizing 40% of their IT infrastructure on VMware vSphere to improve DR, they found that backups were unreliable and granular recovery was difficult. Plus, they didn’t have a way to replicate VMs to another data center. Without reliable VM protection, TK Telecom was unable to virtualize more of their infrastructure. They needed to stand up and support a DR strategy to ensure business continuity and minimize the risk of data loss through any conditions.

The Solution:

Veeam Backup & Replication™

The Results:

Veeam Backup & Replication quickly became a key component of TK Telekom’s DR strategy. It combines image-based backup and replication for fast, flexible and reliable recovery of virtualized applications and data in virtualized environments, giving TK Telekom the confidence to continue virtualizing critical systems and applications.

Since VM backup with Veeam is ten times faster than their previous method, TK Telekom backs up more frequently for improved RPOs and, with Veeam’s granular recovery, improved RTOs of 24 hours or less. It also replicates VMs between data centers to achieve near continuous data protection. Together with data domain deduplication, Veeam reduces disk space requirements for backups by about one-third, a key consideration for primary storage.

A Modern Storage Case Study:

TK Telekom

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“Veeam gives us the confidence to continue virtualizing critical systems and applications.”

Łukasz Rakowski IT Manager, TK Telekom

With Veeam: Fast, reliable VM backup and recovery improve DR processes

VM replication minimizes risk of data loss

Built-in data deduplication reduces backup storage consumption

EnergyLess risk. More reliability. Companies in the energy industry are relying on digital transformation to get ahead. In fact, more than 50% of oil and gas companies will update software by 2018 in order to reduce costs and create a stable IT environment. IDC predicts that by 2019, energy companies that executed digital transformation plans in 2016 will have reduced costs and increased efficiencies by evolving to use third platform technologies.

Energy companies know that computer modeling and simulation, live data feeds, and 3D virtual reality technologies provide a wealth of information that decreases risks to both people and the environment while accelerating time to value. But with remote geo-locations and multiple operating environments, including on-site computing, centralized data centers and the public cloud, the data Availability, high performance and business continuity required for success has become a significant challenge.

In order to stay competitive, reduce costs, and keep ahead of the technology curve, energy industry companies need an Always-onTM Availability solution that provides a stable IT environment capable of executing efficient digital transformation and providing a solid foundation to enable continued data-driven growth.

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Since 1957, Mansfield Oil Company has consistently grown, and now delivers 3.5 billion gallons of fuel each year to corporations, fleets, retailers, convenience stores and government agencies. With over $8B USD in annual revenues, it is one of the largest private companies in America.

Success Story:

Mansfield Oil Company, Inc.

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The Challenge:

Customers depend on Mansfield Oil for their energy needs. A system outage could lead to millions of people losing power to their homes and businesses. Like many oil and gas industry leaders, Mansfield Oil leveraged digital transformation to modernize its IT infrastructure in order to keep systems running and to meet tight SLAs. However, their solution resulted in inefficient, decentralized management and excessive administration required to maintain several VM backup tools. Mansfield looked to Veeam in order to offer SLAs while delivering quantifiable savings through improved efficiency and decreased downtime.

The Solution:

Veeam Backup & Replication™

The Results:

The combination of Veeam Backup & Replication, NetApp FAS and HP Store Once enabled Mansfield to simplify backup and recovery management, freeing up administrators to work on other projects, and saving on both capital and operating expenses. Meeting recovery time objectives (RTOs) is now possible because Veeam offers high-speed, granular recovery, increased file-level visibility, and item-level restore in backups of Mansfield’s most critical systems: Active Directory, Exchange, SQL and SharePoint. Because of the simplicity of the Veeam data protection solution and the significant decrease in downtime, Mansfield is able to deliver on their SLAs for the first time.

Success Story:

Mansfield Oil Company, Inc.

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”If our data center suffered a catastrophic disaster, we could lose millions of dollars per day. With the SLAs we put into place with Veeam, we know we can recover our entire data center within two to four hours. Before Veeam, recovery might have taken several days. If you’ve virtualized all critical systems and you’re not using Veeam, you’re in a shaky situation.”

Hercu Rabsatt Director of Infrastructure and Service Management, Mansfield Oil Company, Inc.ool

With Veeam, Mansfield has achieved:

72%less downtime than competing backup and storage solutions

15min - 2hr

RTPOs

30%smaller footprint

In business since 1984 with headquarters in Klaus, Austria, OMICRON electronics GmbH has 750 employees and more than EUR 100 million ($115M USD) in annual revenue. OMICRON serves the electrical power industry in more than 150 countries around the world by helping to improve the safety and reliability of the generation, transmission and distribution of electricity.

Success Story:

OMICRON

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The Challenge:

Superior, 24x7 technical support is a critical component of OMICRON’s strategy and tight SLAs and response times are expected by OMICRON customers. This high level of support is made possible through the efforts of highly skilled technicians at 20 remote branch offices and IT systems rooted in virtualization and snapshot technology. However, the complicated nature of OMICRON’s backup solution resulted in inefficient and slow data recovery, putting technical support delivery at risk. To ensure around-the-clock access to data, OMICRON needed a backup and recovery solution that provided rapid, reliable access within their mixed storage environment.

The Solution:

Veeam Backup & Replication™

The Results:

The Veeam integration with OMICRON’s NetApp environment enabled 24.7.365 technical service worldwide. With frequent, rapid backups and multiple restore points for business-critical systems, the Veeam solution improves business continuity by allowing access to data from single files to VM restores to entire system recovery. And if any branch office suffers a catastrophic incident, the primary data center is able to quickly recover the branch VMs, enabling OMICRON to reinstate data access to branch employees within minutes of system failure. Additionally, OMICRON’s developers use Veeam to create instant Virtual Labs so they can test new software and updates without imposing risk on production systems.

Success Story:

OMICRON

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”Veeam recovers in minutes, integrates seamlessly with NetApp, is storage agnostic, simple to use and helps us avoid the risk of data loss in our most critical business systems. Veeam is the perfect availability solution for us.”

Bernd Flatz Team Leader, IT infrastructure, OMICRON

With Veeam, OMICRON now has:

24/7/365data Availability

Seamless integration in a mixed storage environment

400+ man-hours saved per year with centralized backup/restore management recovery

Founded in 1922, Paz Oil Company has achieved 11bn ILS ($3B USD) in revenue, and it has approximately 2,200 employees. As Israel’s leading provider of petroleum products, the company operates the country’s largest network of filling stations and convenience stores.

Success Story:

Paz Oil Company, Ltd.

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The Challenge:

Paz Oil is a critical component to Israel’s economy and infrastructure, supplying roughly 30% of the country’s fuel and employing hundreds of people. When Paz Oil set out to improve its business continuity solution, they had a simple goal in mind: find the best product on the market that would restore entire VMs in five minutes or less. Although their legacy tool worked well on physical servers, it was unable to back up virtual servers quickly or reliably. Recovery of VMs took too long – sometimes several hours – which meant lost productivity and financial impact.

The Solution:

Veeam Backup & Recovery™

The Results:

Before Veeam, backing up Paz Oil’s 215 VMs took 50 hours. With Veeam, the same backup takes 2 hours, meaning the IT team can create frequent backups and multiple restore points, providing even greater business continuity. Additional time savings were realized with automatic recovery verification and individual item recovery through Veeam SureBackup. And with Veeam’s Instant VM Recovery capability, Paz achieved their targeted 5-minute RTO, significantly reducing the risk of employee downtime. And with Veeam’s U-AIR™ (Universal Application Item Recovery), the IT team is able to recover individual objects from any virtualized application without the use of additional agents, backups or software tools, which saves time, reduces expenses, and decreases complexity across the environment.

Success Story:

Paz Oil Company, Ltd.

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”We discovered two major differences among the products we compared: price and VM recoverability. Veeam is more cost-effective than the other solutions and offers the best recovery time and recovery point objectives (RTOs and RPOs).”

Yohai Rosenbaum Computer Systems Manager, Paz Oil Company, Ltd.

With Veeam, Paz now has:

96%faster backups

5minVM recovery time

Simplified management: auto recovery verification and individual item recovery

Digital transformation has driven the need for efficient, cost-effective backup solutions for the energy industry. Many companies, like the Vallejo Sanitation & Flood Control District in California, rely on backup appliances for their ease of use, reliability and value. Since 1952, the Vallejo has protected public health and the San Francisco Bay by collecting and treating the wastewater generated by more than 115,000 residents of Vallejo and the surrounding area.

A Backup Appliance Case Study:

Vallejo Sanitation & Flood Control District

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The Challenge:

As a smaller organization tasked with big responsibilities – public health and exceptional customer service around the clock – Vallejo needed a backup solution that kept pace with the growing needs of their company and customers and was easy to manage. They understood that backups played a critical role to success, but their existing solution was slow, cumbersome and expensive in their new, virtualized environment. They needed a solution that would boost backup speeds within their existing HP architecture while simplifying and streamlining management and cutting costs.

The Solution:

Veeam Backup & Replication™ and the HP StoreOnce D2D appliance

The Results:

Veeam provided seamless integration with Vallejo’s existing HP StoreOnce D2D storage appliance while optimizing management and enhancing data protection. The company saved thousands of dollars in agent fees with Veeam’s agentless configuration, and realized a significant decrease in required disk space with the combined deduplication features of Veeam and HP StoreOnce. The easy-to-use solution considerably improved VM backup speed and enabled more frequent backups, allowing critical servers such as MS Exchange to be backed up several times per day, providing for enhanced recoverability.

A Backup Appliance Case Study:

Vallejo Sanitation & Flood Control District

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”Veeam met all of our basic criteria, and seemed to be head and shoulders above the rest of the backup solutions on the market. Then I learned that Veeam was fully certified to work with HP StoreOnce storage. After that, it was no contest; we couldn’t wait to install Veeam.”

Jason Kaduk Information Systems Specialist, Vallejo Sanitation & Flood Control District

With Veeam, Vallejo achieved:

8:1reduction in the required amount of disk space

60%faster backups compared to the previous solution

96%virtualized environment, resulting in significant cost savings and simplified management

Your Next StepsSeventy-four percent of the Fortune 500 rely on Veeam to ensure 24.7.365 Availability of all data and applications.15 You can, too.

Contact your local Veeam Availability advisor.

We look forward to helping your company become an Always-On EnterpriseTM. For more information on Veeam products and solutions check www.veeam.com.

15 “Availability for the Always-On Enterprise™: Business & IT Perspectives,” VeeamUP, Q3/2016.

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Hologic, Inc. A Backup Appliance Case Study:

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ManufacturingSuccess Stories: A Converged Infrastructure Case Study:

Volvo Car BeLux MacLean-Fogg

Mazda Motors of America, Inc.

Fotona A Backup Appliance Case Study:

Scania Great Britain Limited American Standard Brands

TelecommunicationsSuccess Stories: A Modern Storage Case Study:

Telefónica Germany TK Telekom

Vodafone

SES S.A.

EnergySuccess Stories: A Ransomware Case Study:

Mansfield Oil Company, Inc. Vallejo Sanitation & Flood Control District

OMICRON

Paz Oil Company, Ltd.

RetailSuccess Stories: A Converged Infrastructure Case Study:

JYSK Nordic PGA TOUR Superstore

Dubai Duty Free

Jordan’s Furniture

Geotrim

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