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Customer Focused, Customer Driven FAA approved repair station specializing in the repair and overhaul of engine components and accessories for commercial, military, industrial and airframe applications since 1980. WWW.TC-MRO.COM | Facilities located in Bloomfield, CT and Miramar, FL USA

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Page 1: Customer Focused, Customer Driven - Turbine Controls, · PDF fileCustomer Focused, Customer Driven ... HPT Nozzle / Vane Outer Support ... HPT Rear Rotating Air Seal HPT Shroud Support

Customer Focused, Customer Driven

FAA approved repair station specializing in the repair and overhaul of engine components and accessories for commercial, military, industrial and

airframe applications since 1980.

WWW.TC-MRO.COM | Facilities located in Bloomfield, CT and Miramar, FL USA

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TC mro Mission StatementTC mro is a customer focused provider of MRO services worldwide. We embrace teamwork, quality,

integrity and excellence in all that we do. We strive to exceed our commitments to customers, employees and our community TC mro’s seasoned professionals and “state of the art” facilities offers customers the

quality, agility, innovation, value, and service essential in MRO today.

We are a family committed to helping each other learn, develop, and succeed everyday. We believe that each of us, regardless of our role, makes equally important contributions to our success. We constantly look for new ways of creating cost effective

solutions for our customers and improving our business performance by way of our continuous improvement program.

We are open, honest, and ethical in all of our activities. We take responsibility for our actions, fulfill our commitments, and learn from our mistakes.

We come to work everyday with the goal of making things better than the day before. We pursue the highest standards and the safest workplace.

We live by the statement “I care if you succeed” and we work together to achieve our goals. We value the importance of one another by celebrating our successes and supporting one another when we fall short of our goals.

We honor the dignity and value of every person and take pride in our organization. We trust one another, embrace our diversity, and appreciate the unique contributions that each person brings to our organization.

Culture

Integrity

Quality

Teamwork

Respect

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The TC MRO Family

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70,000 sq. feet5 Old Windsor RoadBloomfield, CT 06002 USA Main: (860) 242- 0448

Over 170 Employees

Toll Free: (800) 882-4848

25,000 sq. feet3501 Enterprise Way

Miramar, FL 33025 USA Main: (954) 517-1706

Blo

omfie

ld, C

TM

iramar, FL

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Management Team

Glen GreenbergPresident & CEO

Larry LemoineExecutive Vice President

Chief Operating Officer

Eric Fraher | Vice PresidentFinance & Administration

Sheyla Lemoine | Vice PresidentQuality

Mark Niehaus | Vice President Operations & Engineering

Denise Remillard | ManagerHuman Resources

Michael Tetreault | DirectorSales - Americas & Asia Pacific

Gal Rosenberg | DirectorSales – Europe, Middle East & Africa

Jason Kelliher | Site ManagerMiramar, FL

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Quality Approvals

Connecticut - Cage Code 8T088

Federal Aviation Administration – SM5R202NEuropean Aviation Safety Agency – 145.4954

Civil Aviation Administration of China – F00100038Civil Aviation Bureau of Japan – 195Republic of Indonesia – 145F-694Rolls-Royce Certificate – 113740ISO 9001 Registered - 64531-IS6AS9100 Registered - 64531-AS6

Non Destructive Testing (Nadcap) – 6953149958Sikorsky Flight Safety (SS8805 & SS8806)

Florida - Cage Code 6VBW9

Federal Aviation Administration – 6T9R165CEuropean Aviation Safety Agency – 145.6475

Republic of Indonesia – 145F-941ISO 9001 Registered – 64531-IS6AS 9100 Registered – 64531-AS6

Civil Aviation Administration of China – F00100720

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BoeingCFM International

EmbraerEngine AllianceGeneral ElectricPratt & Whitney

Pratt & Whitney CanadaRolls Royce

SafranSikorsky

(A Lockheed Martin Company)United Technologies Aerospace Systems

United Technologies Corporation (Supplier Gold Certified)

OEM Approvals

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CNC OD/ID Grinding CNC Turning/Machining Boring/Milling Jig Grinding Tig Welding Electron Beam Welding NDT (FPI/MPI/ECI) Grit Blasting Wet Blasting

Process Capabilities - CT Plasma Shot Peening Painting Vacuum Brazing Heat Treating Honing/Lapping Etching Balancing Assembly

Blending (wet & dry) Chemical Cleaning Rubber Injection Epoxy Repairs Flushing Inspection / CMM Electrical Discharge Machining (EDM)

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Process Capabilities - FLPneumatic Static TestingPnuematic Flow TestingFuel Flow TestingOil Flow TestingHydraulic Flow Testing MechanicalElectromechanical

CNC OD/ID GrindingCNC Turning/MachiningBoring/MillingNDT (FPI/MPI)InspectionGrit BlastingPainting

Heat TreatingHoning/LappingBalancingAssemblyBlendingUltrasonic CleaningFlushing

Page 9: Customer Focused, Customer Driven - Turbine Controls, · PDF fileCustomer Focused, Customer Driven ... HPT Nozzle / Vane Outer Support ... HPT Rear Rotating Air Seal HPT Shroud Support

HYDRAULICSPumps & MotorsServo ValvesActuatorsTransducersPower Control UnitsPressure ValvesCheck ValvesSolenoid ValvesCylinders

FUELFuel PumpsFuel ControlsFuel HeatersActuatorsPressure SwitchesFuel ValvesBoost PumpsFuel FLow TransmittersVBV Gear Motors

OILPressure PumpsScavenge PumpsLube PumpsScavenge ValvesShut-off ValvesOil/Fuel Heat ExchangersOil FLow TransmittersOil FiltersRemote Fill Valves

Accessory Products

Page 10: Customer Focused, Customer Driven - Turbine Controls, · PDF fileCustomer Focused, Customer Driven ... HPT Nozzle / Vane Outer Support ... HPT Rear Rotating Air Seal HPT Shroud Support

Accessory Products

PNEUMATICSEngine StartersPneumatic ValvesAir Cycle MachinesPneumatic Drive UnitsStarter ValvesFlow ControlsTemp SensorsAnti Ice ValvesTurbo Fans

ELECTRO-MECHNICALGearboxesRotary ActuatorsLinear ActuatorsJack ScrewsTransmissionsTemp SwitchesPressure SwitchesSensorsStarter Generators

MECHANICALYoke AssembliesTail Rotor HousingsMain Rotor HousingSpindle AssembliesAxle AssembliesLinkage AssembliesDrag BeamsGearbox Housing Assemblies

Page 11: Customer Focused, Customer Driven - Turbine Controls, · PDF fileCustomer Focused, Customer Driven ... HPT Nozzle / Vane Outer Support ... HPT Rear Rotating Air Seal HPT Shroud Support

Engine Products

FAN & LP COMPRESSORFan DiskBooster Spools / DrumsForward Fan & LPC Coupling ShaftBearing Damper Housing & SupportsRotating Air / Oil SealsSpinner ConesLPC Vane & Booster Vanes AssembliesCompressor Rotor Shafts & Hubs

HPC/DIFFUSER/ COMBUSTION CASESHPC CasesCDP SealCombustion / Diffuser CasesStage 1 Nozzle / Vane SupportBearing FWD / AFT Stationary Seal SegmentsHoneycomb Seal SupportsFWD Inner Rotating Air / Oil Seals

HP & LP TURBINEHPT Nozzle / Vane Outer SupportHPT Disk / Hubs & ShaftsHPTR Front & Rear ShaftsHPT Rear Rotating Air SealHPT Shroud Support AssemblyHPT Impingement & Cooling ManifoldsLPT DisksLPT Rotating Air Seals

TURBINE EXHAUST CASES & FRAMESRear Vent TubeFWD Rotating Oil SealAir / Oil SeparatorLPT CasesLPT Frame / Exhaust CasesBearing Support AssemblyOil Inlet Cover / Rear CoverAir Heater Cover

GEARBOX INTERNALS & EXTERNALSInlet Gearbox / Angle Gearbox HousingsDrive Gear ShaftsHorizontal Bevel GearsRadial Bevel GearTransfer Gearbox HousingsRadial Drive ShaftGearbox Mount LinksMain Engine Gearbox

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Oil Flow

RepairSub Assembly Paint

Flush

Disassembly | Assembly

Gearbox MRO

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Process Initiatives [ Voice of the process ] Employee involvement, on line data collection, take action.

Control Tower , score card monitoring business improvement trends.

Town Hall meetings with the work force, valuable feedback.

TC MRO Intranet real time communication, optimize information flow to the shop.

Lean Operating System

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6 S

Visual Systems, Mistake Proofing

Process Certification & Management

Customer Feedback Analysis

Value Stream Mapping

Quality Process Issues Charting

Root Cause Analysis

Standardized WorkProactive Quality, Insuring Product & Service Quality

3 P

Set-Up Reduction

Total Productive Maintenance

TC MROBuilding Blocks

Continuous Improvement

Increased Productivity Zero Quality Escapes

On Time DeliveryReduced WIP

Page 15: Customer Focused, Customer Driven - Turbine Controls, · PDF fileCustomer Focused, Customer Driven ... HPT Nozzle / Vane Outer Support ... HPT Rear Rotating Air Seal HPT Shroud Support

Customer Service: Long term product support through a designated single point contact assigned to

each account with status and on-time delivery performance reporting.

Pricing: Competitive hourly rates to reduce operating costs for maintenance

Quality: Highest level of performance quality as outlined in Supplier Gold status

Technology: Investment in cutting edge technology and capabilities annually

Lean Operating System: Dedication to customer service and emphasis on efficiency in customer time

management and shop-floor protocol

Culture: Promoting a safe, respectful culture founded on teamwork and the highest level of

quality service

The TC mro Advantage

Page 16: Customer Focused, Customer Driven - Turbine Controls, · PDF fileCustomer Focused, Customer Driven ... HPT Nozzle / Vane Outer Support ... HPT Rear Rotating Air Seal HPT Shroud Support

COMPONENT REPAIR & OVERHAUL

ACCESSORY / CONTROL REPAIR & OVERHAUL

SIGNIFICANT REPAIR PROCESS CAPABILITIES

WORLDWIDE & INDUSTRY APPROVALS

TC MRO – CUSTOMER FOCUSED & CUSTOMER DRIVEN

SUMMARY