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Karen Miller26 Milton Avenue, Malton, North Yorkshire.YO17 7LD.
Tel -01653695983/ 07969842736Email- [email protected]
Personal Profile
A well organised, confident and motivated individual who can work efficiently and to deadlines. Communicates efficiently with both colleagues and members of the public. Able to use initiative to complete work to a high standard. Responsible and reliable, able to work alone unsupervised, but equally able to work as part of a team. Seeking to apply gained experience in past employment to new challenges, willing to learn new skills and can make a positive contribution to your company.
Key skills
Over 26 years customer service experience Excellent communication skills: face to face, telephone, email and letter Capable of prioritising tasks efficiently to meet deadlines Supervisory experience Self motivated to succeed in all aspects of work
Employment History
May 2013 – April 2015 (Made Redundant) Private Employment- Personal Assistant
Professional approach to problem solving Organise daily meetings and appointments Completing tasks to deadlines Work on own initiative Preparing meals
Jan 2010 - Aug 2012 Urban Hairstylists- Manageress
Meeting sales, targets and earning high profit margins Experienced communication with general public and staff Manage appointment system, deal with enquiries Liaise with suppliers Supervise staff training for qualifications Health and safety management
Sept 2006 - Dec 2009 New Image – self employed
Merged 2 business’s and successfully increased turnover 340% in 3 years Increased business profits by 400% Managed book keeping, appointments and client care Kept up to date training in house Worked under pressure and to deadlines
Other Employment
April 1998 - Aug 2006
Self employed hairdresser on a rent a room basis at Croppers ( Now Aldrich’s)
Sept 1989- Dec 1997
Manageress of Snips of Malton
Education
Sept 1986 - July 1988 York College
Hairdressing – City & Guilds Level 1 and 2 with Pass and Credit
Beauty Therapy Level 1- City & Guilds Level 1 with Pass and Credit
Manicure level 1- City & Guilds Level 1 with Pass and Credit
Sept 1982 - July 1986 Norton School/ College
Gained 7 GCSE equivalents in Maths, English, Art, Physics, Chemistry, History and German.
Hobbies and Interests
In my free time I volunteer to work with Girl Guides and am training to be a Guide Leader. I organise crafts, trips and do the annual accounts. I enjoy cooking, baking and the outdoors, particularly walking. I have a full clean driving licence.
References available on request.
