75
These slides do not contain legal advice CURRICULUM FOSS Training Reference Deck, Version 2 FINAL DRAFT Designed for the OpenChain Specification 1.0 Released under the Creative Commons CC0 1.0 Universal license. These slides follow US law. Different legal jurisdictions may have different legal requirements. This should be taken into account when usingthese slides as part of a compliance trainingprogram.

CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Embed Size (px)

Citation preview

Page 1: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

These slides do not contain legal advice

CURRICULUMFOSSTrainingReferenceDeck,Version2FINALDRAFTDesignedfortheOpenChainSpecification1.0

ReleasedundertheCreativeCommonsCC01.0Universal license.

TheseslidesfollowUSlaw.Differentlegaljurisdictionsmayhavedifferentlegalrequirements.Thisshouldbetakenintoaccountwhenusingtheseslidesaspartofacompliancetrainingprogram.

Page 2: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Contents1. What is Intellectual Property?2. Introduction to FOSS

Licenses3. Introduction to FOSS

Compliance4. Key Software Concepts for

FOSS Review

5. Running a FOSS Review6. End to End Compliance

Management (Example Process)

7. Avoiding Compliance Pitfalls

Page 3: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSS Policy• <<placeholder slide to identify where the FOSS policy can be found

(OpenChain Specification 1.0, section 1.1.1)>>

Page 4: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CHAPTER 1What is Intellectual Property?

Page 5: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

What is “Intellectual Property”?• Copyright: protects original works of authorship

• Protects expression (not the underlying idea) • Software, books, audiovisual materials, semiconductor masks

• Patents: useful inventions that are novel, useful, non-obvious • Limited monopoly to incentivize innovation

• Trade secrets: protects confidential and valuable information• Trademarks: protects marks (word, logos, slogans, color, etc.) that identify the

source of the product• Consumer and brand protection; avoid consumer confusion and brand dilution

This chapter will focus on copyright and patents, the areas most relevant to FOSS compliance

Page 6: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Copyright concepts in software• Basic rule = copyright protects creative works• Copyright generally applies to literary works, such as books, movies,

pictures, music, maps• Software is protected by copyright, not the functionality (that’s protected by

patents) but the expression (creativity in implementation details)• The copyright owner only has control over the work that he or she created,

not someone else’s independent creation

Page 7: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Copyright rights most relevant to software• The right to reproduce the software – making copies• The right to create "derivative works" – making modifications

• Thetermderivativeworkreferstoanewworkbaseduponanoriginalworktowhichenoughoriginalcreativeworkhasbeenaddedsothatthenewworkrepresentsanoriginalworkofauthorshipratherthanacopy(notethatthisisatermofartunderUSlaw)

• The right to distribute• Distributionisgenerallyviewedastheprovisionofacopyofapieceofsoftwareinbinaryorsourcecodeformtoanotherentity(anindividualororganizationoutsideyourcompanyororganization)

Note:Theinterpretationofwhatconstitutesa“derivativework”ora“distribution”issubjecttodebateintheFOSScommunityandwithinFOSSlegalcircles

Page 8: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Patent concepts in software• Patents protect functionality - this can include a method of operation, such as

a computer program• Does not protect abstract ideas, laws of nature

• The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation

• Other parties who want to use the technology may seek a patent license (which may grant rights to use, make, have made, sell, offer for sale, and import the technology)

Page 9: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Licenses• A "license" is the way a copyright or patent holder gives permission or

rights to someone else• The license can be limited to:

• Types of use allowed (distribution, derivative works / to make, have made, manufacture)• Exclusive or non-exclusive terms• Geographical scope• Perpetual or time limited duration

• The license can have conditions on the grants, meaning you only get the license if you comply with certain obligations• E.g, provide attribution, give a reciprocal license

• May also include contractual terms regarding warranties, indemnification, support, upgrade, maintenance

Page 10: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Check Your Understanding• Whattypeofmaterialdoescopyrightlawprotect?• Whatcopyrightrightsaremostimportantforsoftware?• Cansoftwarebesubjecttoapatent?• Whatrightsdoesapatentgivetothepatentowner?• Ifyouindependentlydevelopyourownsoftware,isitpossiblethatyoumightneedacopyrightlicensefromathirdpartyforthatsoftware?Apatentlicense?

Page 11: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CHAPTER2IntroductiontoFOSSLicenses

Page 12: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSSLicenses• FreeandFOSS Softwarelicensesgenerallymakesourcecodeavailableundertermsthatallowformodificationandredistribution

• FOSSlicensesmayhaveconditionsrelatedtoprovidingattributions,copyrightstatementpreservation,orawrittenoffertomakethesourcecodeavailable

• OnepopularsetoflicensesarethoseapprovedbytheFOSS Initiative(OSI)basedontheirFOSS Definition(OSD).AcompletelistofOSI-approvedlicensesisavailableathttp://www.opensource.org/licenses/

Page 13: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

PermissiveFOSSLicenses• PermissiveFOSSlicense- atermusedoftentodescribeminimallyrestrictiveFOSSlicenses

• Example:BSD-3-Clause• TheBSDlicenseisanexampleofapermissive licensethatallowsunlimitedredistributionforanypurposeaslongasitscopyrightnoticesandthelicense'sdisclaimersofwarrantyaremaintained

• Thelicensecontainsaclauserestrictinguseofthenamesofcontributorsforendorsementofaderivedworkwithoutspecificpermission

• Otherexamples:MIT,Apache-2.0

Page 14: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

LicenseReciprocity&CopyleftLicenses• Somelicensesrequirethedistributionofderivativeworks(orsoftwareinthesamefile,sameprogramorotherboundary)underthesametermsastheoriginalwork

• Thisisreferredtoasa”Copyleft","reciprocal",or"hereditary"effect• ExampleoflicensereciprocityfromtheGPLversion2.0:

"Youmustcauseanyworkthatyoudistributeorpublish,thatinwholeorinpartcontainsorisderivedfromtheProgramoranypartthereof,tobelicensed...underthetermsofthisLicense."

• LicensesthatincludereciprocityorCopyleftclausesincludeallversionsoftheGPL,LGPL,AGPL,MPLandCDDL

• Copyleftlicensesmayincludesourceavailabilityobligations

Page 15: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

ProprietaryLicenseorClosedSource• Aproprietarysoftwarelicense(orcommerciallicenseorEULA)hasrestrictionsontheusage,modificationordistributionofthesoftware

• Proprietarylicensesofteninvolvepaymentoralicensefee• Proprietarylicensesareuniquetoeachvendor- thereareasmanyvariationsofproprietarylicensesastherearevendorsandeachmustbeevaluatedindividually

• FOSSdevelopersoftenusetheterm"proprietary"todescribeacommercialnon-FOSSlicenseeventhoughbothFOSSandproprietarylicensesarebasedonintellectualpropertyandprovidealicensegranttothatproperty

Page 16: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

OtherLicensingSituations• Freeware- softwaredistributedunderaproprietarylicenseatnoorverylowcost

• Thesourcecodemayormaynotbeavailable,andcreationofderivativeworksisusuallyrestricted• Freewaresoftwareisusuallyfully functional (no lockedfeatures)andavailableforunlimiteduse(nolockingondaysofusage)

• Freewaresoftwarelicensesusuallyimposerestrictionsinrelationtocopying, distributing, andmakingderivativeworksofthesoftware,aswellasrestrictionsonthetypeofusage(personal, commercial,academic,etc.)

• Shareware- proprietarysoftwareprovidedtousersonatrialbasis,foralimitedtime,freeofchargeandwithlimitedfunctionalitiesorfeatures• Thegoalofsharewareistogivepotentialbuyerstheopportunitytousetheprogramandjudgeitsusefulnessbeforepurchasingalicenseforthefullversionofthesoftware

• MostcompaniesareveryleeryofShareware,becauseSharewarevendorsoftenapproachcompaniesforlargelicensepaymentsafterthesoftwarehasfreelypropagatedwithintheirorganizations.

• FreewareandSharewarearenotFOSS

Page 17: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

PublicDomain• Thetermpublicdomainreferstointellectualpropertynotprotectedbylawandthereforeusablebythepublicwithoutrequiringalicense

• Developersmayincludeapublicdomaindeclaration withtheirsoftware• E.g.,"Allofthecodeanddocumentationinthissoftwarehasbeendedicatedtothepublicdomainbytheauthors."

• ThepublicdomaindeclarationisnotthesameasaFOSSlicense

• Apublicdomaindeclarationattemptstowaiveoreliminateanyintellectualpropertyrightsthatthedevelopersmayhaveinthesoftwaretomakeitclearthatitcanbeusedwithoutrestriction,buttheenforceabilityofthesedeclarationsissubjecttodisputewithintheFOSScommunity

• Oftenthepublicdomaindeclarationisaccompaniedbyotherterms,suchaswarrantydisclaimers.Insuchcases,thesoftwaremaybeviewedasbeingunderalicenseratherthanbeinginthepublicdomain

Page 18: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

LicenseCompatibility• Licensecompatibilityistheprocessofensuringthatlicensetermsdonotconflict.• Ifonelicenserequiresyoutodosomethingandanotherprohibitsdoingthat,thelicensesconflictandarenotcompatibleifthecombinationofthetwosoftwaremodulestriggertheobligationsunderalicense.

• OneexampleisthattheGPLv2extendsitsobligationsto"derivativeworks."• IfasecondsoftwaremoduleiscombinedwithaGPLv2licensedmodulethatisnotaderivativeworkoftheGPLv2licensedmodule,thesecondsoftwaremoduleisnotsubjecttoGPLv2.

• Thedefinitionof"derivativework"issubjecttodifferentviewsintheFOSScommunity.

Page 19: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

NoticesNotices,suchastextincommentsinfileheaders,oftenprovideauthorshipandlicensinginformation.FOSSlicensesmayalsorequiretheplacementofnoticesinsourcecodeordocumentationtogivecredittotheauthor(anattribution)ortomakeitclearthesoftwareincludesmodifications.• Copyrightnotice- anidentifierplacedoncopiesoftheworktoinformtheworldofcopyrightownership.Example:Copyright©A.Person(2016).

• Licensenotice - anoticethatacknowledgesthelicensetermsandconditionsoftheFOSSincludedintheproduct.

• Attributionnotice- anoticeincludedintheproductreleasethatacknowledgestheidentityoftheoriginalauthorsoftheFOSSincludedintheproduct.

• Modificationnotice– anoticethatyouhavemademodificationstothesourcecodeofafile,suchasaddingyourcopyrightnoticetothetopofthefile.

Page 20: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Multi-Licensing• Multi-licensingreferstothepracticeofdistributingsoftwareundertwoormoredifferentsetsoftermsandconditions• E.g.,whensoftwareis“duallicensed,”recipientscanchoosetouseordistributethesoftwareunderachoiceoftwolicenses

• Note:Thisshouldnotbeconfusedforsituationsinwhichalicensorimposesmorethanonelicense,andyoumustcomplywithallofthem

Page 21: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CheckYourUnderstanding• WhatisaFOSSlicense?• WhataretypicalobligationsofapermissiveFOSSlicense?• NamesomepermissiveFOSSlicenses.• Whatdoeslicensereciprocitymean?• Namesomecopyleft-stylelicenses.• Whatneedstobedistributedforcodeusedunderacopyleftlicense?• AreFreewareandSharewaresoftwareconsideredFOSS?• Whatisamulti-license?• Whatinformationmayyoufind inFOSSNotices,andhowmaythenoticesbeused?

Page 22: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CHAPTER 3Introduction to FOSS Compliance

Page 23: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSSComplianceGoals• Knowyourobligations(detectandtrackuseofFOSS).Youshouldhaveaprocessforidentifying,trackingandarchivingalistofallFOSScomponents(andtheirrespectiveidentifiedlicenses)fromwhichyoursoftwareiscomprised.

• SatisfyallthelicenseobligationsfortheFOSSthatisused.YourprogramshouldidentifyandhandletypicalFOSSusecasesthatresultfromyourorganization’sbusinesspractices.

Page 24: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

WhatComplianceObligationsMustBeSatisfied?Dependingonthelicense(s)involved,obligationscouldconsistof:• AttributionandNotices. Inclusionofcopyrightandlicensetextinthesourcecodeand/orproductdocumentationoruserinterface,sothatdownstreamusersknowtheoriginofthesoftwareandtheirrightsunderthelicenses

• Sourcecodeavailability.Providingsourcecodefororiginalwork,forcombinedworkormodifications,aswellasbuildscripts(scriptsthatcontrolthebuildprocess)

Theseobligationsmaytriggeruponkeyevents,suchas:• Externaldistribution• Whetheryouhavemademodifications

Page 25: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSS Conditions & RestrictionsDepending on the FOSS license used, you may need to comply with one or more of the following types of conditions and restrictions:• Retain copyright (and other) notices• Provide a copy of the license• Provide notice of modifications• Modified versions must have a different name to avoid confusion• Provide access to source code (whether you modified it or not)• Maintain modified versions (derivative works) under the same license• Provide attribution• Do not use the project or copyright holder name or trademark • Do not restrict others of the rights granted under the original license• Termination clauses (if you breach, you lose license)

Page 26: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSS Compliance Triggers: Distribution• Dissemination of material to an outside entity

• Applications downloaded to a user’s machine or mobile device• JavaScript, web client, or other code that is downloaded to the user’s machine

• For some FOSS licenses, access via a computer network can be a “trigger event.” The trigger is"users interacting with it remotely through a computer network."• Some licenses define the trigger event to include permitting access to software running

on a server (e.g., all versions of the Affero GPL if the software is modified)

Page 27: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSS Compliance Triggers: Modification• Changes to the existing program (e.g., additions, deletions of code in a file,

combining components together)• Modifications may constitute a derivative work, and FOSS authors may limit or

place obligations on modifications• Modifications may trigger FOSS obligations, such as:

• Notice of modification• Providing accompanying source code

Page 28: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSSComplianceProgramOrganizationsthathavebeensuccessfulatFOSScompliancehavecreatedtheirownFOSSCompliancePrograms (consistingofpolicies,processes,trainingandtools)to:1. FacilitateeffectiveusageofFOSSincommercialproducts2. RespectFOSSdeveloperrightsandcomplywithlicenseobligations3. Contributeandparticipateinopencommunities

Page 29: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

ImplementingCompliancePracticesPreparebusinessprocessesandsufficientstafftohandle:• IdentificationoftheoriginandlicenseofFOSSsoftware• TrackingFOSSsoftwarewithinthedevelopmentprocess• PerformingFOSSreviewandidentifyinglicenseobligations• Fulfillmentoflicenseobligationswhenproductships• OversightforFOSSComplianceProgram,creationofpolicy,andcompliancedecisions• Training

Page 30: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

ComplianceBenefitsBenefitsofarobustFOSSComplianceprograminclude:

• IncreasedunderstandingofthebenefitsofFOSSandhowitimpactsyourorganization

• IncreasedunderstandingofthecostsandrisksassociatedwithusingFOSS

• BetterrelationswiththeFOSScommunityandFOSSorganizations

• IncreasedknowledgeofavailableFOSSsolutions

Page 31: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CheckYourUnderstanding• WhatdoesFOSScompliancemean?

• WhataretwomaingoalsofaFOSSComplianceProgram?

• ListanddescribeimportantbusinesspracticesofaFOSSComplianceProgram.

• WhataresomebenefitsofaFOSSComplianceProgram?

Page 32: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CHAPTER 4Key Software Concepts for FOSS Review

Page 33: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

How do you want to use to the component?Common scenarios include:• Incorporation• Linking• Modification• Translation

Page 34: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

IncorporationA developer may copy portions of a FOSS component into your software product.

Relevant terms include:• Integrating• Merging• Pasting• Adapting• Inserting

Page 35: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

LinkingA developer may link or join a FOSS component with your software product.

Relevant terms include:• Static/Dynamic Linking• Pairing• Combining• Utilizing• Packaging• Creating interdependency

Page 36: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

ModificationA developer may make changes to a FOSS component, including:

• Adding/injecting new code into the FOSS component

• Fixing, optimizing or making changes to the FOSS component

• Deleting or removing code

Fixing OptimizingChanging

AddingInjecting

Deleting

Page 37: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

TranslationA developer may transform the code from one state to another.

Examples include:• Translating Chinese to English • Converting C++ to Java • Compiling VHDL in a mask or net list• Compiling into binary

Page 38: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Development ToolsDevelopment tools may perform some of these operations behind the scenes.

For example, a tool may inject portions of its own code into output of the tool.

Inject material

Modify the material

Translate the material

Page 39: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

How is the FOSS component distributed?• Who receives the software?

• Customer/Partner• Community project

• What format for delivery?• Source code delivery• Binary delivery• Pre-loaded onto hardware

Page 40: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Check Your Understanding• Whatisincorporation?• Whatislinking?• Whatismodification?• Whatistranslation?• Whatfactorsareimportantinassessingadistribution?

Page 41: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CHAPTER 5Running a FOSS Review

Page 42: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSSReview• AkeyelementtoaFOSSComplianceProgramisaFOSSReviewprocess,throughwhichacompanycananalyzeanddetermineitsFOSSobligations

• TheFOSSReviewprocessincludesthefollowingsteps:• Gatherrelevantinformation• Analyzeanddeterminelicenseobligations• Provideguidanceinlightofcompanypolicyandbusinessobjectives

Page 43: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

InitiatingaFOSSReview

TheFOSSReviewprocessshouldbeaccessibletoProgram/ProductManagers,EngineersandotherswhomaybeworkingwithFOSS.Note:ThisprocessmayalsostartwhenreceivingFOSS-basedsoftware fromoutsidevendors.

Initiate a FOSS Review

Product Manager

Program Manager

Engineer

Page 44: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Whatinformationdoyouneedtogather?WhenanalyzingFOSSusage,collectinformationabouttheidentityoftheFOSScomponent,itsorigin,andhowtheFOSScomponentwillbeused.Thismayinclude:

• Packagename• Version

• OriginaldownloadURL• LicenseandLicenseURL

• Description• Descriptionofmodifications

• Listofdependencies• Intendeduseinyourproduct

• Firstproductreleasethatwillincludethepackage

• Availabilityofsourcecode• Wherethesourcecodewillbemaintained

• Whetherthepackagehadpreviouslybeenapprovedforuseinanothercontext

• Inclusionoftechnologysubjecttoexportcontrol• Iffromanexternalvendor:

• Developmentteam'spointofcontact• Copyrightnotices,attribution,sourcecodeforvendormodificationsifneededtosatisfylicenseobligations

Page 45: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSSReviewTeam

AFOSSReviewalertsandengagesthevarioussupportgroupsthatworktogethertosupport,guide,coordinateandreviewtheuseofFOSS.Thisteammayinclude:

• Legalteamtoidentifyandevaluatelicenseobligations

• ScanningandtoolingsupportteamtohelpidentifyandtrackFOSSusage

• Specialistsworkingwithbusinessinterests,commerciallicensing,exportcompliance,etc.,whomaybeimpactedbyFOSSusage

Initiate a FOSS Review

Product Manager

Program Manager

EngineerLegal ScanningSpecialists

Page 46: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

AnalyzingProposedFOSSUsage

TheFOSSReviewteamshouldassesstheinformationithasgatheredbeforeprovidingguidance,includingforissuessuchas:• Completeness,consistency,accuracy(codescanningtoolsmaybeusedtoscanforundisclosed FOSSusage)• Doesthedeclaredlicensematchwhatisinthecodefiles?• Doesthelicensetrulypermittheproposeduseofthesoftware?

Legal Scanning Specialists

Page 47: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

WorkingthroughtheFOSSReview

WorkingthroughtheFOSSReviewprocessisinteractive.Theworkcrossesdisciplines,includingengineering,businessandlegalteams,andmayrequireinfollow-updiscussionsothatallpartiesunderstandtheunderlyingissues.Ultimately,theprocessshouldresultinclearguidanceonFOSSusage.

Initiate a FOSS Review

Product Manager

Program Manager

EngineerLegal ScanningSpecialists

Work

Guidance

Page 48: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

FOSSReviewOversight

TheFOSSReviewprocessshouldhavesufficientoversightincasesofdisagreementbetweenanyofthepartiesinvolved,orwhenadecisionisparticularlyimportant.

Initiate a FOSS Review

Product Manager

Program Manager

EngineerLegal ScanningSpecialists

Work

Guidance

Executive Review Committee

Page 49: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CheckYourUnderstanding• WhatisthepurposeofaFOSSReview?• WhatisthefirstactionyoushouldtakeifyouwanttouseFOSScomponents?• WhatshouldyoudoifyouhaveaquestionaboutusingFOSS?• WhatkindsofinformationmightyoucollectforaFOSSreview?• Whatinformationhelpsidentifywhoislicensingthesoftware?• WhatadditionalinformationisimportantwhenreviewingaFOSScomponentfromanoutsidevendor?

• Whatstepscanbetakentoassess thequalityofinformationcollectedinaFOSSReview?

Page 50: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CHAPTER 6End to End Compliance Management (Example Process)

Page 51: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Introduction• CompliancemanagementconsistsofasetofactionsthatcontrolstheintakeanddistributionofFOSSusedinproducts(or"SuppliedSoftware"intheOpenChainspecification)

• TheresultofcomplianceduediligenceisanidentificationofallFOSSusedintheSuppliedSoftware.ItconfirmsthatallFOSSlicenseobligationshavebeenorwillbemet

• Smallcompaniesmayjustuseachecklistwhilelargerenterpriseswillhaveadetailedprocess.Thischapterprovidesanexampleofanenterpriseprocess.

Incoming FOSS

FOSS identified;FOSS obligations

metComplianceProcess

Page 52: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Incoming Software

Iden

tific

atio

n

Audi

t

Reso

lve

Issu

es

Revi

ews

Appr

oval

s

Regi

stra

tion

Notic

es

Verif

icat

ions

Dist

ribut

ion

Verif

icat

ions

ProprietarySoftware

3rd PartySoftware

FOSS

Outgoing Software

Notices & Attributions

Written Offer

Scan or audit source code – and –

Confirm origin andlicense of source

code

Resolve any audit issues in line withcompany FOSS policies

Identify FOSS components for

review

Verify source code packages for distribution

– and –Verify appropriate

notices are provided

Record approvedsoftware/versionin inventory per product and per

release

Publish source code,notices and provide

written offer

Review and approve compliance record of

FOSS software components

Compile noticesfor publication

Post publicationverifications

Example of Compliance Management End-to-End Process

Process Overview

Page 53: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

• Pre-requisites:Theprocessmaybeginwithoneoftheseevents:- ThedevelopmentteamrequeststhereviewofaFOSScomponentoranoutgoingrelease

- DiscoveryofFOSSbeingusedwithoutproperauthorization

- DiscoveryofFOSSbeingusedaspartofthirdpartysoftware

• Outcome:• Acompliancerecordiscreated(orupdated)fortheFOSS

• Anauditisrequestedtoscanorreviewthesourcecode

Incoming:FOSS

Outgoing:FOSS +Mods

Iden

tific

atio

n

Audit

Resolve

Issue

s

Review

s

Approvals

Registratio

n

Notic

es

Verification

s

Distrib

ution

Verification

s

• Steps:• Incomingrequestsarerecorded• Scansofentireplatformmaybe

performed• Duediligenceonany3rd party

providedsoftware• RecognizeandreviewanyFOSS

components addedtoarepositorywithout anincomingrequest

IdentifyandbegintrackingFOSSfromallsources

Identify and Track FOSS Usage

Page 54: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Incoming:FOSS

Outgoing:FOSS +ModsAu

dit

iden

tification

Resolve

Issue

s

Review

s

Approvals

Registratio

n

Notic

es

Verifications

Distrib

ution

Verifications

• Pre-requisites:• Developmentteamprovidesa

compliancerecordwithinformationabouttheFOSSusage

• Incaseswherenorecordisprovidedbythedevelopmentteam,arecordcanbecreatedwhentheFOSScomponent isdiscovered

• Outcome:Anauditreportidentifyingtheoriginsandlicensesofthesourcecode

• Steps:• Sourcecodefortheauditisidentified• Sourcemaybescannedbyasoftware

tool• “Hits”fromtheauditorscanare

reviewedandverifiedastotheproperoriginofthecode

• Auditsorscansareperformediterativelybasedonthesoftwaredevelopmentandreleaselifecycles

IdentifyFOSScomponentsandtheiroriginandlicenses

Auditing Source Code

Page 55: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Incoming:FOSS

Outgoing:FOSS +Mods

Reso

lvin

g Is

sues

iden

tification

Audit

Review

s

Approvals

Registratio

n

Notic

es

Verifications

Distrib

ution

Verifications

• Pre-requisites:• Asourcecodeauditorscanhasbeen

completed• Anauditreportidentifiestheoriginsand

licensesofthesourcecodeandflagsfilesthatneedfurtherinvestigation

• Outcome:Aresolutionforeachoftheflaggedfilesinthereportandaresolutionforanyflaggedlicenseconflict

• Steps:• Providefeedbacktotheappropriate

engineerstoresolveissuesintheauditreportthatconflictwithyourFOSSpolicy

• Followupwithengineerstoconfirmthatthe issuesareresolved

Resolveallissuesidentifiedintheaudit

Resolving Issues

Page 56: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Incoming:FOSS

Outgoing:FOSS+Mods

Rev

iew

s

identification

Audit

ResolveIssues

Approvals

Registratio

n

Notices

Verifications

Distribution

Verifications

Pre-requisites:

• Sourcecodehasbeenaudited

• Allidentifiedissueshavebeenresolved

Outcome:• Ensurethesoftwareintheaudit

reportconformswithFOSSpolicies

• Preserveauditreportfindingsandmarkresolvedissuesasreadyforthenextstep(i.e.Approval)

Steps:• Includeappropriateauthority levelsin

reviewstaff

• ConductFOSSReviewsonauditedsourcecode,reviewsoftwarearchitectureandFOSSusage(seenextslidefortemplate)

• IdentifyobligationsunderFOSSlicenses

Reviewtheauditreportandconfirmanydiscoveredissuesareresolved

Performing Reviews

Page 57: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Proprietary

Legend

3rd PartyCommercial

GPL

LGPL

FOSSPermissive

FunctioncallSocketinterface

(fc)

(si)

Systemcall(sc)

Sharedheaders(sh)

UserSpace

KernelSpace

Hardware

[InsertComponents]

[InsertComponents]

[InsertComponents]

[Insertinteraction method]

[Insertinteraction method]

Architecture Review (Example Template)

Page 58: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

• Basedontheresultsofthesoftwareauditandreviewinprevioussteps,

softwaremayormaynotbeapprovedforuse

• TheapprovalshouldspecifyversionsofapprovedFOSScomponents,the

approvedusagemodelforthecomponent,andanyotherapplicable

obligationsundertheFOSSlicense

• Approvalsshouldbemadeatappropriateauthoritylevels

Incoming:FOSS

Outgoing:FOSS +Mods

Appr

oval

s

iden

tification

Audit

Resolve

Issue

s

Review

s

Registratio

n

Notic

es

Verifications

Distrib

ution

Verifications

Approvals

Page 59: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

• OnceaFOSScomponenthasbeenapprovedforusage inaproduct,it

shouldbeaddedtothesoftwareinventoryforthatproduct

• Theapprovalanditsconditionsshouldberegisteredinatrackingsystem

• Thetrackingsystemshouldmakeitclearthatanewapprovalisneededfora

newversionofaFOSScomponentorifanewusagemodelisproposed

Incoming:FOSS

Outgoing:FOSS +Mods

Regi

stra

tion

iden

tification

Audit

Resolve

Issue

s

Review

s

Approvals

Notic

es

Verifications

Distrib

ution

Verifications

Registration / Approval Tracking

Page 60: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

• PrepareappropriatenoticesforanyFOSSusedinaproductrelease:- Acknowledge theuseofFOSSbyproviding fullcopyrightandattributionnotices- InformtheenduseroftheirproductonhowtoobtainacopyoftheFOSSsourcecode(whenapplicable,forexampleinthecaseofGPLandLGPL)

- ReproducetheentiretextofthelicenseagreementsfortheFOSScodeincluded intheproductasneeded

Incoming:FOSS

Outgoing:FOSS +ModsNo

tices

iden

tification

Audit

Resolve

Issue

s

Review

s

Approvals

Registratio

n

Verifications

Distrib

ution

Verifications

Notices

Page 61: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Incoming:FOSS

Outgoing:FOSS +Mods

Verif

icat

ions

iden

tification

Audit

Resolve

Issue

s

Review

s

Approvals

Registratio

n

Notic

es

Distrib

ution

Verifications

• Pre-requisites:• FOSScomponent hasbeenapprovedfor

usage• FOSScomponent hasbeenregisteredin

thesoftwareinventoryfortherelease• Appropriatenoticeshavebeen

prepared

• Outcome:• Thedistributionpackagecontainsonly

softwarethathasbeenreviewedandapproved

• "DistributedComplianceArtifacts"(asdefinedintheOpenChainspecification),includingappropriatenoticefilesareincludedinthedistributionpackageorotherdeliverymethod

• Steps:• VerifyFOSSpackagesdestined for

distributionhavebeen identifiedandapproved

• Verifythereviewedsourcecodematchesthebinaryequivalentsshippingintheproduct

• Verifyallappropriatenoticeshavebeenincluded toinformend-usersoftheirrighttorequestsourcecodeforidentifiedFOSS

• Verifycompliancewithotheridentifiedobligations

Verifythatdistributedsoftwarehasbeenreviewedandapproved

Pre-Distribution Verifications

Page 62: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Incoming:FOSS

Outgoing:FOSS +Mods

Dist

ribut

ion

iden

tification

Audit

Resolve

Issue

s

Review

s

Registratio

n

Notic

es

Verifications

Approvals

Verifications

• Pre-requisites:• Allpre-distributionverificationhasbeen

completedandnoissueisdiscovered

• Outcome:• Obligationstoprovideaccompanying

sourcecodearemet

• Steps:• Provideaccompanyingsourcecode

alongwithanyassociatedbuildtoolsanddocumentation(e.g.,byuploadingtoadistributionwebsiteorincludinginthedistributionpackage)

• Accompanyingsourcecodeisidentifiedwithlabelsastowhichproductandversiontowhichitcorresponds

Provideaccompanyingsourcecodeasrequired

Accompanying Source Code Distribution

Page 63: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Incoming:FOSS

Outgoing:FOSS +Mods

Verif

icat

ions

iden

tification

Audit

Resolve

Issue

s

Review

s

Approvals

Notic

es

Verifications

Distrib

ution

Registratio

n

• Pre-requisites:• Accompanyingsourcecodeisprovided

asmayberequired• Appropriatenoticeshavebeen

prepared

• Outcome:• VerifiedDistributedCompliance

Artifactsareappropriatelyprovided

• Steps:• Verifyaccompanyingsourcecode(if

any)hasbeenuploadedordistributedcorrectly

• Verifyuploadedordistributedsourcecodecorrespondstothesameversionthatwasapproved

• Verifynoticeshavebeenproperlypublishedandmadeavailable

• Verify other identifiedobligationsaremet

Validatecompliancewithlicenseobligations

Final Verifications

Page 64: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Check Your Understanding• Whatisinvolvedincomplianceduediligence(forourexampleprocess,describethestepsatahighlevel)?• Identification• Auditsourcecode• Resolvingissues• Performingreviews• Approvals• Registration/approvaltracking• Notices• Pre-distributionverifications• Accompanyingsourcecodedistribution• Verification

• Whatdoesanarchitecturereviewlookfor?

Page 65: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CHAPTER 7Avoiding Compliance Pitfalls

Page 66: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CompliancePitfallsThischapterwilldescribesomepotentialpitfallstoavoidinthecomplianceprocess:1. IntellectualProperty(IP)pitfalls2. LicenseCompliancepitfalls3. ComplianceProcesspitfalls

Page 67: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

IntellectualPropertyPitfallsType&Description Discovery Avoidance

UnplannedinclusionofcopyleftFOSSintoproprietaryor3rdpartycode:

Thistypeoffailureoccursduringthedevelopmentprocesswhenengineersadd(orcutandpaste)FOSScodeintosourcecodethatisproprietary(toyoutoyouortoathirdparty)inconflictwithyourFOSSpolicies.

Thistypeoffailurecanbediscoveredbyscanningorauditingthe

sourcecodeforpossiblematcheswith:• FOSSsourcecode• Copyrightnotices

Automatedsourcecodescanningtoolsmaybeusedforthispurpose

Thistypeoffailurecanbeavoidedby:• Offeringtrainingtoengineeringstaff

tobringawarenesstocomplianceissuesandtothedifferenttypesandcategoriesofFOSSlicensesandtheimplicationsofincludingFOSSsourcecodeinproprietarysourcecode

• Conductingregularsourcecodescansorauditsforallthesourcecodeinthebuildenvironment(proprietary,3rd partyandFOSS)

Page 68: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

IntellectualPropertyPitfallsType&Description Discovery Avoidance

UnplannedlinkingofcopyleftFOSSintoproprietarysourcecodeincertaincases(orviceversa):

Thistypeoffailureoccursasaresultoflinkingsoftware(FOSS,proprietary,3rd party)withconflictingorincompatiblelicenses.ThelegaleffectoflinkingissubjecttodebateintheFOSScommunity.

Thistypeoffailurecanbediscoveredusingthedependency trackingtoolthatallowsyoutodiscoverlinkagesbetweendifferentsoftwarecomponents.

Thistypeoffailurecanbeavoidedby:1. Offeringtrainingtoengineering

stafftoavoidlinkingsoftwarecomponentswithlicensesthatconflictwithyouFOSSpolicieswhichwilltakeapositiononthese legalrisks

2. Continuously runningthedependency trackingtooloveryourbuildenvironment

InclusionofproprietarycodeintocopyleftFOSSthroughsourcecodemodifications

ThistypeoffailurecanbediscoveredusingtheauditsorscanstoidentifyandanalyzethesourcecodeyouintroducedtotheFOSScomponent.

Thistypeoffailurescanbeavoidedby:1. Offeringtrainingtoengineering

staff2. Conductingregularcodeaudits

Page 69: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

LicenseCompliancePitfallsType&Description Avoidance

FailuretoProvideAccompanyingSourceCode

Thistypeoffailurecanbeavoidedbymakingsourcecodecaptureandpublishingachecklistitemintheproductreleasecyclebeforetheproductbecomesavailableinthemarketplace.

ProvidingtheIncorrectVersionofAccompanyingSourceCode

Thistypeoffailurecanbeavoidedbyaddingaverificationstepintothecomplianceprocesstoensurethattheaccompanyingsourcecodeforthebinaryversionisbeingpublished.

FailuretoPublishAccompanyingSourceCodeforFOSSComponentModifications

Thistypeoffailurecanbeavoidedbyaddingaverificationstepintothecomplianceprocesstoensurethatsourcecodeformodificationsarepublished,ratherthanonlytheoriginalsourcecodefortheFOSScomponent

LicenseCompliancePitfalls

Page 70: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

LicenseCompliancePitfallsType&Description Avoidance

FailuretomarkFOSSSourceCodeModifications:

FailuretomarkFOSSsourcecodethathasbeenchangedasrequiredbytheFOSSlicense

Thistypeoffailurecanbeavoidedby:1. Addingsourcecodemodificationmarkingasaverificationstepbefore

releasingthesourcecode2. Offeringtrainingtoengineeringstafftoensuretheyupdatecopyright

markingsorlicenseinformationofallFOSSorproprietarysoftwarethatisgoingtobereleasedtothepublic

Page 71: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

ComplianceProcessFailuresDescription Avoidance Prevention

FailurebydeveloperstoseekapprovaltouseFOSS

ThistypeoffailurecanbeavoidedbyofferingtrainingtoEngineeringstaffonthecompany’sFOSSpoliciesandprocesses.

Thistypeoffailurecanbepreventedby:1. Conductingperiodicfullscanforthe

softwareplatformtodetectany“undeclared” FOSS usage

2. Offeringtrainingtoengineeringstaffonthecompany'sFOSSpoliciesandprocesses

3. Includingcomplianceintheemployeesperformancereview

FailuretotaketheFOSStraining

ThistypeoffailurecanbeavoidedbyensuringthatthecompletionoftheFOSStrainingispartoftheemployee’sprofessionaldevelopmentplananditismonitoredforcompletionaspartoftheperformancereview

ThistypeoffailurecanbepreventedbymandatingengineeringstafftotaketheFOSStrainingbyaspecificdate

Page 72: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

ComplianceProcessFailuresDescription Avoidance Prevention

Failuretoauditthesourcecode

Thistypeoffailurecanbeavoidedby:1. Conductingperiodicsourcecodescans/audits2. Ensuringthatauditingisamilestoneinthe

iterativedevelopmentprocess

Thistypeoffailurecanbepreventedby:1. Providingproperstaffingastonot

fallbehindinschedule2. Enforcingperiodicaudits

Failuretoresolvetheauditfindings(analyzingthe"hits"reportedbyascantooloraudit)

Thistypeoffailurecanbeavoidedbynotallowingacompliancetickettoberesolved(i.e.closed)iftheauditreportisnotfinalized.

Thistypeoffailurecanbepreventedbyimplementingblocks in

approvalsintheFOSScomplianceprocess

FailuretoseekreviewofFOSSinatimelymanner

ThistypeoffailurecanbeavoidedbyinitiatingFOSSReviewrequestsearlyevenifengineeringdidnotyetdecideontheadoptionoftheFOSSsourcecode

Thistypeoffailurecanbepreventedthrougheducation

Page 73: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

EnsureCompliancePriortoProductShipment• Companiesmustmakecomplianceaprioritybeforeanyproduct(inwhateverform)ships

• Prioritizingcompliancepromotes:• MoreeffectiveuseofFOSSwithinyourorganization• BetterrelationswiththeFOSScommunityandFOSSorganizations

Page 74: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

Establishing Community RelationshipsAsacompanythatusesFOSSincommercialproduct,itisbesttocreateandmaintainagoodrelationshipwiththeFOSScommunity,inparticular,thespecificcommunitiesrelatedtotheFOSSprojectsyouuseanddeployinyourcommercialproduct.

Inaddition,goodrelationshipswithFOSSorganizationscanbeveryhelpfulinadvisingonbestwaytobecompliantandalsohelpoutifyouexperienceacomplianceissue.

Goodrelationshipswiththesoftwarecommunitiesmayalsobehelpfulfortwo-waycommunication:upstreamingimprovementsandgettingsupportfromthesoftwaredevelopers.

Page 75: CURRICULUM - OpenChain€¢ The patent owner has the right to stop anybody from exercising that functionality, regardless of independent creation ... usefulness before purchasing a

CheckYourUnderstanding• WhattypesofpitfallscanoccurinFOSScompliance?• Giveanexampleofanintellectualpropertyfailure.• Giveanexampleofalicensecompliancefailure.• Giveanexampleofancomplianceprocessfailure.• Whatarethebenefitsofprioritizingcompliance?• Whatarethebenefitsofmaintainingagoodcommunityrelationship?