Current State of Digital in WA Government

An Overview of Western Australia’s Journey

towards Digital Government

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer

Stuart Gibbon

Executive Director,

ICT Strategy and Delivery

Office of the Government CIO

Western Australian Government

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Recent news items

2

Computerworld (FROM IDG)

20 June 2017

The state is spending $81 million over

four years to build Service Victoria…

ITNews26 July 2017

“The [Queensland] government’s spending on digital transformation and ICT

has doubled since it came to office,” the said.

“At a time when education and health funding are being cut savagely it is critical to

make sure the $10 billion spent on digital transformation is value for

money.The Australian17 August 2017

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer A completely unrelated graph…

3

A completely unrelated graphGOVERNMERNT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer

2017 GST per CapitaSource: Commonwealth Grants Commission Website (accessed 18 Aug 2017)URL: https://www.cgc.gov.au/index.php?option=com_content&view=article&id=260&Itemid=537

WA

$878

NT

$11,881

QLD

$3,028

NSW

$2,235

ACT

$3,046Tas.

$4,601

Vic.

$2,377

SA

$3,671

per $100 GST per capita

per ~$25 GST per capita

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 1: Accountability

1984 to 1990 Department of Computing and Information Technology

2003 to 2008 Office of e-Government

2008-09 Proposal to establish Office of the GCIO

2014-15 Business Case approved to establish OGCIO

March 2015 ICT Renewal and Reform Fund (IRRF) announced

July 2015 Office of the Government CIO established to…

Jul ‘15 Jul ‘16 Jul ‘17

OGCIO

Established

IRRF

Established

OGCIO

Proposed

Increase Public Sector

EFFICIENCYin delivering services

Improve overall

TRANSPARENCYin delivering projects

Increase Public Sector

CAPABILITYin planning & delivering services

Improve Public Sector

STABILITYin cost and performance

...within the broader context of ICT use across Government.

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 2: Governance

Jul ‘15 Jul ‘16 Jul ‘17

DG ICT

Council

Program Governance

Board

Program Governance

Board

Program Governance

Board

Hon. David Kelly MLA BA

Minister for Innovation

and ICT

via

Giles Nunis

Chief Executive &

Government CIO

McGowan Cabinet

Membership: Agency Chief ExecutivesDepartment of Education, Department of Commerce, Department of Health,

Department of Treasury, Department of Finance, Department of Transport,

Department of Housing, WA Police, Landgate.

Directors-General ICT Council

Chair

Membership: Business and ICT Executives (Tier 2 and 3)Department of Premier and Cabinet, Department of Corrective Services,

Department of Education, Department of Commerce, Department of Health,

Department of Housing, Department of Finance, Department of Transport,

Department of Parks and Wildlife, WA Police, Landgate, Metropolitan Cemeteries

Board, Government Employees Superannuation Board (GESB).

Business Impact Group (BIG) /

CIO Advisory CommitteeChair

OGCIO

Established

IRRF

Established

OGCIO

Proposed

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 3: Strategy

6

2016-17 2017-18 2018-19 2019-20

Prepare

Change

Incorporate

Governance and Strategic Policy

Digital ID

GovNext_ICT

Digital Services

Portal

ICT Resource

Sharing Portal

Government Solution

Marketplace

Digital

Workforce

Government

AnalyticsKey Initiatives

Secure Data

Exchange

Innovation

Hub

i

CONNECTSIMPLIFY INFORM

i

CONNECTSIMPLIFY INFORM

Jul ‘15 Jul ‘16 Jul ‘17Digital WA

Launched

DG ICT

CouncilOGCIO

Established

IRRF

Established

OGCIO

Proposed

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 3: Strategy

7

2016-17 2017-18 2018-19 2019-20

Prepare

Change

Incorporate

Governance and Strategic Policy

Digital ID

GovNext_ICT

Digital Services

Portal

ICT Resource

Sharing Portal

Government Solution

Marketplace

Digital

Workforce

Government

AnalyticsKey Initiatives

Secure Data

Exchange

Innovation

Hub

i

CONNECTSIMPLIFY INFORM

i

CONNECTSIMPLIFY INFORM

Jul ‘15 Jul ‘16 Jul ‘17Digital WA

Launched

DG ICT

CouncilOGCIO

Established

IRRF

Established

OGCIO

Proposed

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 3: Strategy

8

2016-17 2017-18 2018-19 2019-20

Prepare

Change

Incorporate

Governance and Strategic Policy

Digital ID

GovNext_ICT

Digital Services

Portal

ICT Resource

Sharing Portal

Government Solution

Marketplace

Digital

Workforce

Government

AnalyticsKey Initiatives

Secure Data

Exchange

Innovation

Hub

Jul ‘15 Jul ‘16 Jul ‘17Digital WA

Launched

DG ICT

CouncilOGCIO

Established

IRRF

Established

OGCIO

Proposed

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 3: Strategy

9

Jul ‘15 Jul ‘16 Jul ‘17Digital WA

Launched

DG ICT

CouncilOGCIO

Established

IRRF

Established

OGCIO

Proposed

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer

Policy Framework

Stage 4: Policy

Jul ‘15 Jul ‘16 Jul ‘17

Policy Suite

Launched

Digital WA

Launched

DG ICT

CouncilOGCIO

Established

IRRF

Established

OGCIO

Proposed

PrivacyUnder consideration

Data ClassificationDue Q3 2017

ICT ProcurementDue Q4 2017

Disaster Recovery May 2016

Digital SecurityMay 2016

CloudMay 2016

InteroperabilityMay 2016

Open DataJuly 2015

Digital ServicesMay 2016

Standards GuidelinesProcesses

Strategy

Policy

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 5: Technology

Jul ‘15 Jul ‘16 Jul ‘17

Policy Suite

Launched

Digital WA

Launched

DG ICT

CouncilOGCIO

Established

IRRF

Established

OGCIO

Proposed

GovNext-ICT

Launched

GovNext-ICT

Contracts

GovNext-ICT

Core Live

• Total ICT spend ~$1 billion per year

• Siloed approaches to market

• Passive contractual model

• Capital-intensive, own & operate model

Reduce spend to reinvest in transformation

Whole of Government approach needed

Commercial, active model preferred

Recurrent, consumption-based pricing

What we have… What we need…

GovNext-ICT

A new infrastructure

technology VISION

GovNext-ICT

A new purchasing

and contract MODEL

GovNext-ICT

A new capability and

cost ENVIRONMENT

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 6: Services

Jul ‘15 Jul ‘16 Jul ‘17

Policy Suite

Launched

Digital WA

Launched

DG ICT

CouncilOGCIO

Established

IRRF

Established

OGCIO

Proposed

GovNext-ICT

Launched

GovNext-ICT

Contracts

GovNext-ICT

Core Live

Alpha

Launched

ServiceWA (Digital)

Stage 2 StartsmyWA

Stage 1 Starts

• Most services still mostly manual

• Limited, disconnected access to data

• Poorly connected services and systems

• > 450 different, agency-specific websites

More digitised and automated services

Secure, identified access to own data

Integrated and interoperable systems

Consistent way to interact with Government

What we have… What we need…

myWA Program

A new digital services

ARCHITECTURE

Alpha Website

A new prototype

USER EXPERIENCE

ServiceWA (Digital)

A new approach to

COLLABORATION

GOVERNMENT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer Stage 7: Next Steps

Jul ‘15 Jul ‘16 Jul ‘17

Policy Suite

Launched

Digital WA

Launched

DG ICT

CouncilOGCIO

Established

IRRF

Established

OGCIO

Proposed

GovNext-ICT

Launched

GovNext-ICT

Contracts

GovNext-ICT

Core Live

Alpha

Launched

ServiceWA (Digital)

Stage 2 StartsmyWA

Stage 1 Starts

Accountability

Governance

Strategy

Policy

Technology

Services

Future, role and scope of the OGCIO

Membership, structure and ToR refresh

Digital Transformation Strategy

Data Classification, Procurement and Privacy

GovNext and Common Platforms

ServiceWA (Digital) and Beta Launch (1 & 2)

Current State of Digital in WA Government

An Overview of Western Australia’s Journey

towards Digital Government

GOVERNMERNT OF

WESTERN AUSTRALIA

Office of the Government

Chief Information Officer

Stuart Gibbon

Executive Director,

ICT Strategy and Delivery

Office of the Government CIO

Western Australian Government