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Cultivate Talent
Overcoming Resistance to ChangeUsing Push and Pull Approach
Cultivate TalentObjectives
• Gaining Buy In – Lone Nut or First Follower?
• Push Pull Change Process – Relationships – Clarity– Engage– Environment– Delivery
• Clarity - Your Self Assessment
Cultivate TalentAre you the lone nut?
Or are you the First Follower?
To get change you need to get your key followers onside
Cultivate Talent
Relationships are changing the way we do business
Command and Control
New ways to get things done
Cultivate TalentPush and Pull Influencing Styles
Cultivate TalentClarity – Sense of Purpose
Create a burning platform
Create an attractive future
Cultivate TalentClarity – New goals and strategy
Set and get buy-in to new goals
Shift belief and identity
Cultivate TalentClarity – Ways of Working
What are we passionate about?
Agree behaviours and values
Cultivate TalentARCADIS UK
• Grown by acquisition and had no clear identity
• Had to lose 300 of 800 people in the UK business
• Engaged 50+ key people across the UK to:-• Understand the culture• What needs to be fixed• New identity and culture• ID improvement projects• IT project key to process
Cultivate Talent
Cultivate Talent
Our Purpose is:
“To proactively identify and deliver projects that add real value to the business”
Overall change objective:“Move from being a cost centre to being a business service centre”
Cultivate Talent
Our job (purpose):
“Is to get 39 trains into service every day”
Bombardier Transportation, Victoria Line
Cultivate TalentClarity – Creating open leadership
Drive leadership from top
Empower self leadership
Cultivate TalentEngage – Creating followers
Launch key change initiatives
Celebrate what’s worked
Cultivate TalentEngage – Communicate at all levels
Constant communication
Identify the key role models
Cultivate TalentEngage – Teaching and Coaching
Coach your talent to deliver
Highlight failings, debrief, act
Cultivate TalentEnvironment – Process and Networks
Re-design to get enabling processes and procedures
Build effective human networks and innovation
Cultivate TalentDelivery – Align Strengths and Skills
Make better use and application of strengths
Improve key skills requiredand address weak areas
Cultivate TalentDelivery – Accountability and Measures
Have clear KPI’s signposted
Be outcome focused
Cultivate TalentDelivery – Drive for Results
Raise team performance
Results only work environment
Cultivate TalentClarity – Your Self Assessment
Do you have clarity for change, your project or team?
– Vision and Purpose?– Agreed goals/deliverables?– Agreed ways of working?– Aligned to other teams?– Desired reputation?
Cultivate TalentRecap on what change needs….
• The “First Followers” • Clarity: sense of purpose, agreed goals and
deliverables• Engagement: key players, empower, motivate,
flex your styles• Environment: framework to allow people to
succeed• Delivery: focus on outcomes and results
Cultivate TalentAre you a Lone Nut or a First Follower?
Interested in taking action? • 1:1 session PM Today• Follow up call/meeting
Adrian WoodstockCultivate Talentwww.cultivatetalent.co.ukAdrian.woodstock@cultivatetalent.co.uk