Cisco Unified Enterprise

Attendant Console

Technical Support CourseTechnical Support Course

Console Install

Richard Goodyear

Engineering Support Engineer, Arc Solutions

rgoodyear@arcsolutions.com / rgoodyea@cisco.com

Module Objectives

After completing this module you will be able to:

• Install and test CUEAC Client

Installing the console

Step 1

The first window appears displaying a

message that Cisco Unified Enterprise

Attendant Console Installation Wizard is

preparing to install. The progress bar on

the screen shows the status of the setup

and also shows the names of the files and also shows the names of the files

being extracted. Once the installation

wizard is ready to install the application,

a new screen will be displayed that will

guide you through the setup process

for Cisco Unified Enterprise

Attendant Console.

Step 2

The new window that is displayed after

the Preparing to Install window, shows a

welcome note. This screen specifies that

Cisco Unified Enterprise Attendant

Console and its components will be

installed on your computer. To continue, installed on your computer. To continue,

click Next. If you wish to exit from the

setup at this point, click Cancel.

Step 3

The next window contains the

registration information. In the Name text

box, type the name of the registered

owner of CUEAC, and type the owner’s

company name into the Company text

box. Click the Next button to proceed.box. Click the Next button to proceed.

Step 4

If you wish to install the application to a

different location, use the Browse button

to select a different location.

Click Next to proceed.

Step 5

Enter the Name or IP Address of

the machine running CUEAC.

Click Next to proceed.

Step 6

You must select the language in which

you want to install the application.

Click Next to proceed.

Step 7

Select the check box to add an icon for

CUEAC on the desktop.

Click Next to proceed.

Step 8

The installation wizard displays the

summary of the information you have

entered so far. You can review these

settings on this screen and click Back if

you wish to edit some information.

If you are satisfied with the settings. If you are satisfied with the settings.

Click Next to allow the setup to start

copying the files.

Step 9

A progress bar is displayed that shows

the status of the installation

configurations and the files being copied.

Click Next to proceed. If you wish to exit

the setup at this point. Click Cancel.

Step 10

The final window displays the

confirmation that CUEAC has been

installed successfully.

Click the Finish button.

Running the console

Step 01

Select File>Login

Step 02

Enter a user name and

password together with the

extension number of the

operators phone.

Step 03

After logging in to the system,

we should now see the relevant

queues and directory

END