CUA0149312 The Supply of Oracle Products - redirect.html · CUA0149312 The Supply of Oracle Products ... The following contract documents and other relevant information ... Department

Contract Number: CUA 0149312 Last Updated: 29 June 2018

Document number: 01684187[v5]

CUA0149312 The Supply of Oracle Products 21 May 2015 to 20 May 2019

• About the contract • How do I use this contract? • What’s on offer? • Who are the contractors?

• Buying Rules • Need more information?

Department of Finance Page 2

ABOUT THE CONTRACT Contract Number CUA 0149312 Contract Term From 21 May 2015 to 20 May 2019 with one (1), one-year extension

option Status Mandatory for Western Australia Public Authorities Statewide

In accordance with State Supply Commission policy, agencies can buy outside of this CUA and directly source from an Australian Disability Enterprise (ADE) or Aboriginal Business in full. For more information and to connect with an ADE or Aboriginal Business, please see the following links. Australian Disability Enterprise Aboriginal Business

Categories Category A – Enterprise Agreements e.g. E-Business Suite and support and maintenance renewals. Category B – Products (software, hardware, cloud services, support and maintenance for new products)

Key Features and Benefits

The Oracle CUA assists agencies to manage their licences procured under the RFP2 contract and also provides the ability to purchase products such as software and hardware. Provides a simplified set of common terms and conditions for purchasing Oracle products. Ability to purchase support and maintenance, both for enterprise agreements and to extend existing arrangements.

Contract Manager A dedicated contract manager is available to help you to understand and get the most out of this contract. If you have any queries about this contract or this publication, please contact: Jessie Yeow Senior Procurement Manager Phone : (08) 6551 1362 Email : [email protected]

Government Procurement Department of Finance Optima Centre 16 Parkland Road OSBORNE PARK WA 6017 Postal Address: Locked Bag 11, Cloisters Square PERTH WA 6850

Supporting Documents The following contract documents and other relevant information can be sourced from Contracts WA

• eDecision Aid inclusive of a Price List and Discounts Schedule

• Order Form

http://www.finance.wa.gov.au/cms/Government_Procurement/ADEI/Connect_with_an_ADE.aspx

https://supplynation.org.au/

mailto:[email protected]

https://www.contractswa.finance.wa.gov.au/contractinfo.jsp?CuaNo=CUA0149312

https://eda.contractswa.finance.wa.gov.au/index.jsp?CuaNumber=CUA0149312

https://www.contractswa.finance.wa.gov.au/resources/Order_Form_-_CUA0149312.doc?


Note: The information provided in the price list/discount schedule is commercial-in-confidence. Therefore, a password is required to access the eDecision Aid. There is a New Buyer Registration function in the eDecision Aid that allows buyers with a state government email address to self-register.

HOW DO I USE THIS CONTRACT? SStteepp 11 WWhhaattss oonn ooffffeerr?? Click here to view which products available.

SStteepp 22 WWhhoo aarree tthhee ccoonnttrraaccttoorrss?? Contact details for the Contractor and Channel Partners.

SStteepp 33 HHooww mmuucchh wwiillll iitt ccoosstt?? Pricing is available directly through the eDecision Aid here.

SStteepp 44 BBuuyy iitt!! Contact Oracle or a Channel Partner using the Order Form here.




WHAT’S ON OFFER? The two categories on offer under this CUA are:

Category A – Enterprise Agreements Category A provides for Enterprise Agreements at a whole of government level for Oracle products. Currently this is provided for e-Business Suite (ex-RFP2). These will be managed at a whole of government level but the responsibility and accountability for their ongoing management rests with agencies. Category A covers:

• Access to the E-Business suite (ex RFP2) for new agencies;

• Enterprise Agreements; and

• Renewals of existing support and maintenance. Prior to the purchase or top-up of E-Business suite licences, always contact the Contract Manager. Note: Oracle Professional Services are not available under this CUA. If services are purchased as a separate requirement, the services component should be purchased under ICT Services CUA ICTS2015 and the products component from this CUA. Support and Maintenance Buyers are advised to seek Oracle support and maintenance (based as a percentage of the net product price) under the CUA so that the terms and conditions of this CUA applies. Renewals of support and maintenance for existing enterprise agreements or products are renewed directly with Oracle. Oracle support renewals under the CUA from September 2017 is in accordance to WA Consumer Price Index (CPI) of 0.7%. Buyers can renew support and maintenance for multiple years simultaneously to avoid future CPI increments. Customer 2 Cloud Program Oracle can assist agencies that are current users of the e-Business Suite (ex RFP2) wanting to consider a potential change from an on premise Oracle product to Oracle cloud service through a consultative assessment workshop process. For further information on the program and its benefits, click here.

Category B - Products Products available under Category B fall into four areas; software, hardware, cloud services and support and maintenance. Agencies are able to:

• buy products on an incremental basis or aggregate a purchase;

• top up licences as required;

• Purchase support and maintenance agreements with new products; and

• seek discounts above the minimum for volume purchases. Category B includes the following subcategories:

Cloud Services Oracle Cloud can assist to drive innovation and business transformation by increasing business agility, lowering costs, and reducing IT complexity. Oracle Cloud offers a broad and integrated public cloud, with services across the following key areas:


• Software as a Service (SaaS) o Oracle Cloud’s SaaS delivers modern cloud applications that connect

business processes across the enterprise. Covering everything from enterprise resource planning, human capital management, budgeting & planning, customer experience and more.

• Platform as a Service (PaaS), o Delivering the Oracle Database and Oracle WebLogic Server as Oracle

Cloud’s PaaS enterprise cloud platform and built on Oracle technology, helps organizations drive innovation and business transformation.

• Infrastructure as a Service (IaaS) o Offering a comprehensive set of infrastructure services—including elastic

compute and storage—Oracle Cloud’s IaaS lets businesses run any workload in the cloud, in a fully integrated environment that has been optimised for the cloud and provides a unified security mode.

• Data as a Service (DaaS) o DaaS offerings provide a centralised way to source, manage, and furnish data

to any business user in an immediately consumable format. Data is provided through a cloud service—connecting business users and applications to a rich set of information to inform business actions. Oracle DaaS takes a vendor-agnostic approach so customers can activate the data in any application or engine of choice.

Systems Oracle Engineered Systems are core building blocks for Oracle’s data centre and

cloud computing offerings. These pre-integrated products are designed to be upgraded effectively and efficiently and to simplify routine maintenance by providing a single solution for software patching.

Database Software Oracle Database software is designed to enable reliable and secure storage, retrieval and manipulation of all forms of data. A number of optional add-on products are available with Oracle Database Enterprise Edition software to address specific customer requirements. Some of the Oracle Database Software offerings are: Cloud computing and consolidation

• Oracle Multitenant software option Performance and scalability

• Real Application Clusters

• Oracle In-Memory Database Cache

• Oracle Advanced Compression

• Oracle Partitioning software options Data Security

• Oracle Advanced Security

• Oracle Database Vault

• Oracle Audit Vault

• Database Firewall software options


Fusion Middleware Oracle Fusion Middleware software are offered via license and subscription based arrangements. These products are designed to form a reliable and scalable foundation on which customers can build, deploy, secure, access and integrate business applications and automate business processes. Oracle Fusion Middleware software is designed to work with both Oracle and non-Oracle database, middleware and application software through its open architecture and adherence to industry standards.

Applications Oracle Applications provide industry-specific solutions for customers in a number of different industries including communications, engineering and construction, financial services, healthcare, manufacturing, public sector, retail and utilities, among others. The Oracle Applications Unlimited program includes the Oracle E-Business Suite, Siebel, PeopleSoft and JD Edwards applications software products, among others. The Applications category includes both Enterprise Performance Management (EPM) and Business Intelligence (BI). Enterprise Performance Management (EPM) Oracle’s EPM applications are an integrated, modular suite that supports a broad range of strategic and financial performance management processes and helps unlock business potential. The EPM applications includes planning, budgeting and forecasting solutions and financial close and reporting solutions. Business Intelligence (BI) Oracle Business Intelligence Foundation Suite is a BI platform that provides a platform for ad hoc query and analysis, dashboards, enterprise reporting, mobile analytics, scorecards, multidimensional online analytical processing, and predictive analytics, on an architecturally integrated business intelligence foundation.

Support and Maintenance Buyers can purchase support and maintenance as part of the new product purchases (based as a percentage of the net product price) under Category B of the CUA. Renewals and extensions of existing products should be purchased under Category A.

Note: Implementation and testing services are not available under this CUA. If services are purchased as a separate requirement, the services component should be purchased under ICT Services CUA ICTS2015 and the products component from this CUA.

Buyers Guide – Supply of Oracle Products CUA 0149312


WHO ARE THE CONTRACTORS? The matrix below lists all contractors on the CUA and the products they provide. Please refer to the previous section “What’s on Offer?” for an outline of each category.

Category A - Enterprise Agreements/ Support and Maintenance

Oracle Corporation

Category B

Category B - Products

Suppliers Systems Database Software

Fusion Middleware

Applications (EPM & BI) Cloud Services

Oracle Corporation

ASG Group

Atos

Datacom Systems WA

Deloitte

Fujitsu




Fusion Middleware


Fusion Apps Consulting

Insight Enterprises Australia Pty Ltd

Ioppolo & Associates

M-Power Solutions

NEC

Nextgen Distribution

NTT Com ICT Solutions

Oakton

OnCall DBA

Pebble IT

Pinpoint HRM




Fusion Middleware


Presence of IT (OCL) Pty

PrimeQ

SDS

DXC RedRock

Category B

Category B - Distributors


Fusion Middleware

Applications (EPM & BI)

Cloud Services

Avnet Technology Solutions


* Distributors work with Channel Partners to service all requirements of the Oracle product set. They provide support to Oracle Channel Partners and can be contacted directly if agencies are unsure of the Oracle Partner they should speak to.



Oracle Corporation Australia Pty Limited

ABN No: 80 003 074 468 Category A • Enterprise

Agreements • Support and

Maintenance Category B

• Systems • Database Software • Fusion Middleware

• Applications

• Cloud Servcies

Dennis Twomey, Government Account Director T: (08) 9324 7204 M: 0409 727 780 F: (08) 9324 7390 E: [email protected] Website: www.oracle.com Postal Address: Level 9, 225 St Georges Terrace PERTH WA 6000 Orders Via: [email protected] P-card accepted: No Hours: 8.00am to 5.00pm Monday to Friday

ASG Group

ABN No: 57 070 045 117 Category B


• Applications

• Cloud Servcies

Lee Unthank T: (08) 9420 5420 M: 0408 939 152 F: (08) 9420 5422 E: [email protected] Website: www.asggroup.com.au Postal Address: PO Box 227, West Perth, 6872 Orders Via: [email protected] P-card Accepted: Yes Hours: 8.00am to 5.00pm Monday to Friday


http://www.oracle.com/



http://www.asggroup.com.au/




Atos (Australia) Pty Ltd



• Cloud Servcies

Dennis McGrillen T: (08) 9381 8911 M: 0408 406 017 E: [email protected] Website: https://atos.net/en/australia Postal Address: Level 3, 502 Hay Street, Subiaco WA 6008 Orders Via: [email protected] P-card Accepted: No Hours: 8.00am to 5.00pm Monday to Friday

Avnet Technology Solutions

ABN No: 18 003 085 050 Category B – Distributors

Simon Sztajer - BDM Southern Region T: (03) 9099 3704 M: 0414 808 130 F: (02) 8875 0599 E: [email protected] Website: www.avnet.com.au Postal Address: 67 Epping Road, North Ryde NSW 2113 Orders Via: [email protected] P-card Accepted: Yes Hours: 8.00am to 5.00pm Monday to Friday


https://atos.net/en/australia



http://www.avnet.com.au/




Datacom Systems (WA) Pty Ltd



• Cloud Servcies

Les Langton – Senior Client Executive T: (08) 6466 6888 M: 0403 538 359 F: (08) 9221 3570 E: [email protected] or [email protected] Website: www.datacom.com.au Postal Address: PO Box 6050, East Perth WA 6892 Orders Via: [email protected] P-card Accepted: Yes Hours: 8.00am to 5.00pm Monday to Friday

Deloitte



• Applications

• Cloud Servcies

Daniel Skirving M: 0414 778 433 E: [email protected] Website: www.deloitte.com.au Postal Address: Tower 2, Brookfield Place, 123 St Georges Tce, Perth WA 6000 Orders Via: [email protected] P-Card Accepted: No Hours: 8.00am to 5.00pm Monday to Friday



http://www.datacom.com.au/



http://www.deloitte.com.au/




Fujitsu



• Applications

• Cloud Servcies

Melissa Vivian T: (08) 9212 5064 E: [email protected] Website: www.fujitsu.com.au Postal Address: Level 15 Parmelia House 191 St Georges Tce Perth WA 6000 Orders Via: [email protected] P-Card Accepted: No Hours: 8.00am to 5.00pm Monday to Friday

Fusion Apps Consulting

ABN No: 30 128 751 468 Category B – Products

• Applications

• Cloud Servcies

Craig Wood - Fusion Apps Director M: 0422 906 060 E: [email protected] Website: www.fusionapplications.com.au Postal Address: A8, Tempo Building, 431-435 Roberts Road Subiaco, Perth WA 6008 Orders Via: [email protected] P-card Accepted: To be advised. Hours: 8.00am to 5.00pm Monday to Friday


http://www.fujitsu.com.au/



http://www.fusionapplications.com.au/




Insight Enterprises Australia Pty Ltd



• Cloud Servcies

Peter Lyons - Public Sector Account Manager/BDM T: (08) 6330 4809 M: 0416 678 545 E: [email protected] Website: www.au.insight.com Postal Address: Level 10, 191 Georges Terrace, Perth WA 6000 Orders Via: [email protected] P-Card Accepted: To be advised. Hours: 8.30am to 5.00pm Monday to Friday

Ioppolo & Associates


• Applications

• Cloud Servcies

Guy Ioppolo - Managing Partner T: (08) 6382 1701 M: 0408 060 923 F: (08) 9228 8799 E: [email protected] Website: www.ioppolo.com.au Postal Address: Suite 5, 18 Brisbane Street, Perth, 6000 Orders Via: [email protected] P-Card Accepted: Yes Hours: 8.30am to 5.30pm Monday to Friday


http://www.au.insight.com/



http://www.ioppolo.com.au/




M-Power Solutions


• Applications • Cloud Servcies

Mark Simpson, Director, Business Development T: (08) 9481 0013 M: 0404 429 014 F: (08) 9481 0012 E: [email protected] Website: www.mpowersolutions.com.au Postal Address: 1139 Hay Street, West Perth, WA,6005 Orders Via: [email protected] P-card Accepted: Yes Hours: 8.30am to 5.30pm Monday to Friday

NEC


• Systems • Database Software • Fusion Middleware • Applications • Cloud Servcies

Gianni Pannozzo - Oracle Alliance Practice Lead T: (08) 7109 5806 M: 0458 458 100 E: [email protected] Website: www.nec.com.au Postal Address: Level 10, 30 Flinders Street, Adelaide, SA 5000 Orders Via: [email protected] P-card Accepted: Yes Hours: 8.00am to 5.00pm Monday to Friday


http://www.mpowersolutions.com.au/



http://www.nec.com.au/






• Applications • Distributor • Cloud Servcies

Sally McIntosh – Team Leader, Sales T: (02) 9119 4260 M: 0422 350 021 E: [email protected] Website: www.nextgendistribution.com.au Postal Address: Unit 57, 8 Herbet Street, St Leonards, NSW 2065 Orders Via: [email protected] P-card Accepted: Yes Hours: 8.00am to 5.00pm Monday to Friday

NTT Com ICT Solutions (Australia) Pty Ltd



Julie Barbieri – General Manager T: (03) 9230 9000 M: 0412 956 678 F: (03) 9230 9099 E: [email protected] Website: https://www.nttict.com/ Postal Address: World Trade Centre, Tower 4, Level 7, 18-22 Siddeley St, Melbourne, VIC, Australia, 3055 Orders Via: [email protected] P-Card Accepted: Yes Hours: 8.00am to 5.00pm Monday to Friday


http://www.nextgendistribution.com.au/



https://www.nttict.com/




Oakton



Keyt Atkinson - Client Manager T: (08) 9222 8300 M: 0417 777 723 F: (03) 9617 0200 E: [email protected] Website: www.oakton.com.au Postal Address: Level 2, 160 St Georges Terrace, Perth 6000 Orders Via: [email protected] P-card Accepted: To be advised. Hours: 8.00am to 5.00pm Monday to Friday

On Call DBA


• Systems • Database Software • Fusion Middleware • Cloud Servcies

John Flynn – CEO T: 1300 551 524 M: 0418 952 906 E: [email protected] Website: www.oncalldba.com.au Postal Address: PO Box 650, West Perth 6872 Orders Via: [email protected] P-card Accepted: Yes Hours: 8.00am to 5.00pm Monday to Friday


http://www.oakton.com.au/



http://www.oncalldba.com.au/




Pebble IT


• Systems • Database Software • Fusion Middleware • Cloud Servcies

Marck Moscatelli – Managing Director T: 02 92460 0000 E: [email protected] Postal Address: 7/385 Pacific Highway, Crows Nest NSW 2065 Orders Via: [email protected] P-card Accepted: No Hours: 9.00am to 5.00pm Monday to Friday

Pinpoint HRM Pty Ltd


• Applications • Cloud Servcies

Debbie Semple –Practice Lead M: 0422 008 284 E: [email protected] Postal Address: Suite K, 450 Chapel Street, South Yarra, VIC 3141 Orders Via: [email protected] P-card Accepted: TBA Hours: 9.00am to 5.00pm Monday to Friday







Presence of IT (OCL) Pty Ltd


• Database Software • Fusion Middleware • Applications • Cloud Servcies

Ruth Postle – Oracle HCM Cloud Practice Lead M: 0421 546 175 E: [email protected] Postal Address: 2/98 Cambridge Street, West Leederville, WA 6007 Orders Via: [email protected] P-card Accepted: TBA Hours: 9.00am to 5.00pm Monday to Friday

PrimeQ


• Systems • Database Software • Fusion Middleware • Cloud Services

Ronny Braunstein – Sales Manager

T: 1800 077 463 M: 0414 718 289 E: [email protected] Website: www.primeq.com.au Postal Address: Level 1, 4-8 Angas Street Kent Town, SA 5067

Orders Via: [email protected]

P-card accepted: Yes Hours: 8.00am to 5.00pm Monday to Friday




http://www.primeq.com.au/




SDS



Chris Hinds – Chief Operating Officer T: (08) 6142 6402 M: 0451 373 191 F: (08) 6313 0602 E: [email protected] Website: www.sdsgroup.com.au Postal Address: 6/43 Cedric St, Stirling, WA, 6021 Orders Via: [email protected] P-card Accepted: No Hours: 8.00am to 5.00pm Monday to Friday

DXC Red Rock Consulting



Adrian Morin – General Manager, WA M: 0423 760 071 E: [email protected] Website: http://www.dxc.technology/au Postal Address: Level 14, 108 St Georges Terrace, Perth 6000 Orders Via: [email protected] P-card Accepted: No Hours: 8.00am to 5.00pm Monday to Friday


http://www.sdsgroup.com.au/



http://www.dxc.technology/au/ahp/144020-dxc_red_rock




BUYING RULES Buying Direct Buyers can “Pick and Buy” products based on the minimum discount percentage for the product(s) on the eDA price list/discount schedule.

Buying Process Category A

1. Place an order directly with Oracle by completing the CUA Order Form on Contracts WA and emailing it to: [email protected]

Category B 1. Using the CUA Order Form on Contracts WA, direct purchase from Oracle or seek

quotes from the Channel Partners in order to obtain the best value for money. (Note: If you wish to seek quotes from Oracle and the Channel Partners, please contact the Contract Manager or the Oracle Account Manager in the first instance)

2. Choose the best value for money quotation and complete the purchase. Note: Specialised Products There are a number of products available through this CUA such as Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) for which there are viable alternate products available in the market. Where there are viable alternate products available in the market, agencies should document the justification in the selection of Oracle products over the alternate products such as a open tender process, existing investments in Oracle for compatibility purposes or agencies’ ICT Strategic or Business Plan that supports their ICT investment in the Oracle product. Agencies should refer to the State Supply Commission Open and Effective Competition Policy for guidance and can seek further clarification from the contract manager.

Other policy requirements Buyers should be aware of the following requirements under State Supply Commission policies and Treasurer’s Instruction 820, and whether or not they are applicable to purchases from this CUA.

Requirement Applicable to purchases made under this CUA?

Buyers must publish details of their purchase, or any variation to any purchase under this CUA, on TendersWA.

No, not required for purchases made under this CUA.

Buyers must record the purchase on the agency’s contract register, as instructed within the buying agency’s financial management manual.


Buyers must submit a procurement plan, an evaluation report, a contract management plan or any variation to the State Tender Review Committee.








Requirement Applicable to purchases made under this CUA?

Buyers must involve the Department of Finance.

No, buyers do not need to involve the Department of Finance when purchasing from this CUA.

Buyers must obtain approval from an authorised officer of the Department of Finance to purchase through an alternative arrangement to this mandatory CUA.

Yes, at all values. Please note that public authorities are not required to request advice or approval from the Department of Finance, regardless of value, when seeking an exemption from the minimum requirements of the Open and Effective Competition Policy and the use of mandatory Common Use Arrangements for a purchase from an ADE or an Aboriginal Business.

Process to buy from a Channel Partner Buyers may only engage Channel Partners that are nominated and accredited by Oracle through this CUA for purchases made under Category B only. The Channel Partners nominated and accredited by Oracle will carry out all CUA duties required to supply the requested Oracle products. Channel Partners must use the terms and conditions of the Oracle CUA and must not propose alternate terms and conditions.

Payment by Purchasing Card The Government Purchasing Card offers a quick and convenient method of payment allowing many goods and services to be purchased efficiently. Oracle does not accept payment by Purchasing Card however, some Channel Partners do accept Government Purchasing Card. Please check the individual contractor details to determine whether this is a payment option or not. Always remember to inform the supplier that you will be paying by Government Purchasing Card, at the time of ordering the product or service, and ensure they clearly understand that they must send the tax invoice directly to you, the cardholder.

Exemption from using this CUA Government Procurement is responsible for processing and approving all requests from public authorities seeking exemption from using a mandatory CUA. Requests for an exemption are considered on a case-by-case basis, and a requesting agency must be able to demonstrate that a business need cannot be adequately met by the relevant CUA. An exemption to name a proprietary product is not required when renewing or extending support for Oracle products under this CUA. All other exemption requests should be directed to the Director, Common Use Arrangements in the first instance. Requests for exemption may be received by posted letter or email, but must be in writing and provide sufficient explanation and background to enable the request to be considered. The requesting officer should be the Accountable Authority or delegate of the agency. For guidelines on what to include in an exemption request, please refer to the Procurement Practice Guide appendix on Exemptions.

http://www.finance.wa.gov.au/cms/uploadedFiles/Government_Procurement/Guidelines_and_templates/Goods_and_service_procurement_practice_guide.pdf?n=8211

http://www.finance.wa.gov.au/cms/uploadedFiles/Government_Procurement/Guidelines_and_templates/Goods_and_service_procurement_practice_guide.pdf?n=8211



Complimentary Feedback and Complaints Resolution Government Procurement aims to continuously improve the services it provides to customers and welcomes feedback on the level of satisfaction experienced under this contract or with the contractor(s) performance. If you are dissatisfied with the goods and/or service provided by the contractor or have any specific concerns, these should be discussed in the first instance directly with the contractor. If the problem or issue is not resolved to your satisfaction, please log your complaints via Finance’s online Feedback Management System.

The online system provides for both complimentary feedback and complaint resolution considerations.

Insurances and Indemnities, Liabilities and Releases The minimum insurance requirements to be maintained by Oracle are: Head Agreement

• Public liability insurance - not more than $20M for any one occurrence and $20M in the aggregate

• Workers’ compensation insurance in accordance with the provisions of the Workers’ Compensation and Injury Management Act 1981 (WA)

Customer Contract • Public liability insurance - not more than $20M for any one occurrence and $20M in

the aggregate • Products liability insurance - not more than $20M for any one occurrence and

$20M in the aggregate • Professional indemnity – not less than $5M per claim and in the annual aggregate

Customers should be aware that limitations may apply to Oracle’s Indemnities, Releases and Liabilities. Please contact the Contract Manager to discuss applicable limits.

https://www.finance.wa.gov.au/cms/complaints.aspx



Contract Terms and Conditions Agreed changes have been negotiated with Oracle to the Department of Finance’s Request Conditions and General Conditions of Contract (August 2012). Agencies should not agree or sign any alternative terms and conditions unless they have sought legal advice and are comfortable with the variations requested. Please contact the Contract Manager for a copy of the amended terms and conditions. NOTE: All Buyers must use the CUA Order Form found on the Contracts WA page. The agency risks inadvertently accepting additional terms and conditions not covered by the CUA should they use a Contractor’s alternative order form.

https://www.finance.wa.gov.au/cms/uploadedFiles/Government_Procurement/Guidelines_and_templates/goods_and_services_request_conditions_and_general_conditions_of_contract.pdf?n=8772

https://www.finance.wa.gov.au/cms/uploadedFiles/Government_Procurement/Guidelines_and_templates/goods_and_services_request_conditions_and_general_conditions_of_contract.pdf?n=8772

https://www.contractswa.finance.wa.gov.au/contractinfo.jsp?CuaNo=CUA0149312



NEED MORE INFORMATION? Appendices Appendix 1: Accessing CUA Information online

Appendix 2: Customer 2 Cloud Program Guidelines

Forms and Tools Contractors Details

eDecision Aid inclusive of a Price List and Discounts Schedule

Order Form

Links to CUA information Government Contracts Directory

Still need more information? Contact the Contract Manager




http://www.contractswa.finance.wa.gov.au/index.jsp



APPENDIX 1: ACCESSING CUA INFORMATION ONLINE The options available to you to access CUA information including contracted prices, contractor details and order forms will depend on the procurement system used in your agency. If you experience any difficulties locating CUA information, please call the Service Centre on 6551 2020.

Public Authorities with No Dedicated Procurement System If your agency has no dedicated online procurement system, access the CUA information via Contracts WA.

http://www.contractswa.finance.wa.gov.au/



APPENDIX 2: CUSTOMER 2 CLOUD PROGRAM GUIDELINES Oracle can assist Agencies wanting to consider a potential change from an on premise Oracle product such as the e-Business Suite (ex RFP2) to Oracle cloud service through a consultative assessment workshop process. The objective of the workshop(s) is for Oracle to gather sufficient information on the Agency’s operations, objectives, current level of product utilisation and configuration, customisations, integrations and related to enable Oracle to prepare an output document. The process also enables the Agency to evaluate the proposed Cloud service, see the solution in action, and undertake Q&A. The workshop output documents generally include an executive summary, architecture overview, bill of materials, investment pricing, return on investment with various commercial options, recommendations and next steps. Commercial options include utilising Oracle’s Customer to Cloud (C2C) promotion which enables the existing on-premise licenses to be utilized as a credit towards the cloud purchase, or alternatively purchasing as a non C2C net new purchase. There are benefits and considerations to each option. A workshop evaluation process will enable both Oracle and the Agency to gather required information to determine the recommended commercial option based primarily on value for money. Benefits for Customer to Cloud (C2C) can include;

• Higher Discounts by recognizing Agency as an existing Oracle client • Shelving of some or all of the client’s on-premise licenses in favour of a cloud

solution, whilst retaining the on-premise license for enquiry read-only historical data access

• Pro rata support credit for unused on-premise license support • A transition Period that enables the Agency to continue to use the Shelved on

Premise Licenses and receive limited technical support, whilst transitioning to cloud services

The C2C promotion has additional benefits and considerations which will be determined and discussed through the workshop process. The assessment workshop process and associated output documentation is the first step in the cloud journey, enabling the Agency to make an informed decision and providing the foundation for subsequent later steps for the Agency that may include budget preparation, submission to EERC for funding, preparation and release of a implementation services Request, assessment and selection of an implementation contractor. Agencies are recommended to contact the Government Procurement Contract Manager for the Oracle CUA, who will in turn liaise with the Oracle Government Account Director to initiate the assessment workshop process.