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CTS CUSTOMER TECHNICAL SERVICE

CTS - Ball CTS Engineer Germany LOCATION Weißenthurm, Germany EXPERTISE Over 22 years of CTS experience, Industry expert, Allrounder with complete skill portfolio LANGUAGES German,

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CTSCU

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1,295 REPORTS15,721 SERVICE HOURS

> 4 0 0 C U S T O M E R S

56 COUNTRIESPEOPLE

SCAN MY PHOTO WITH BLIPPAR AND I

WILL INTRODUCE MYSELF AND TELL YOU MY

LATEST SUCCESS STORY IN A SHORT FILM! FOR

INSTRUCTIONS TURN TO THE NEXT PAGE.

Ball’s CTS Services in EMEA is a case model when it comes to delivering technical support, training and advice to our customers. It works as a perfectly synchronised and efficient machine, but is made of people. A team of experienced, highly trained and knowledgeable professionals, who are passionate about their job.

In this book we introduce ourselves and our skills. We also show our Technical Services portfolio, and share inspiring success storys. Please don’t hesitate to contact us if you have any questions, technical issues and projects. We promise we will deliver an excellent service and help you to achieve the best results possible.

JESUS GAINZA Director Key Account Management and Customer Technical Services

INTRODUCING THE TEAM

Free app supporting all systems. Please allow

Blippar access to camera.

Find the images marked with the Blippar logo

throughout our catalogue, open the Blippar app

and point at each image to discover videos of the

team members of interest.

Each CTS member shares his or her personal experience through success stories and

case studies.

GET TO KNOW BALL’S CTS TEAM EVEN BETTER WITH THE HELP OF YOUR SMARTPHONE OR TABLET. IN OUR NEW BROCHURE, WE ARE USING AUGMENTED REALITY TO BRING OUR

EMPLOYEES TO LIFE.

TRY IT!

DOWNLOAD BLIPPAR APP

UNLOCK NEW CONTENT AND LEARN MORE

FILL SCREEN WITH PICTURE

REGULAR VISIT

SERVICE REQUEST

SERVICE REQUEST / OUT OF HOURS

1 2SEAMING SPECIALIST

CAN SCHOOL

3SEAM CONTROL & ADJUSTMENT

SEAMER START UP ASSISTANCE

4COMPLETE FILLING LINE

OEE BASED AUDIT

FILLED GOODS SUPPLY CHAIN

5FILLING LINE PERFORMANCE IMPROVEMENT

OTHER PROJECT SERVICES

6QUICK TEST

TEST PACKS

RP EVALUATION

WATER QUALITY

FILLING OF CANS

DETAILED ROOT CAUSE ANALYSIS

GENERAL SUPPORT

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VASCO BOGAERTS CTS Coordinator Benelux

LOCATION Oss, NL

EXPERTISE Can making, Seaming, Line control

LANGUAGES Dutch, English

HOBBY I enjoy spending time with my wife and kids at the beach and am a great fan of Formula 1.

STEPHEN CLARKE CTS Manager Western Europe

LOCATION Chester, UK

EXPERTISE Filling, Seaming, Trackwork-Mobility, Widget technology, Technical developments on filling lines, Filling line performance

LANGUAGES English

HOBBY I enjoy renovating houses and motorcycling.

BRUNO MAESTRI CTS Engineer France

LOCATION La Ciotat, France

EXPERTISE Metal forming, CAD, Can process

LANGUAGES French, English

HOBBY I enjoy fixing up motorbikes and love travelling. I am passionate about Morocco and Moroccan food.

DEJAN MIJALKOVIĆ CTS Engineer South Eastern Europe

LOCATION Belgrade, Serbia

EXPERTISE Regular visits, Customer support on the can filling line

LANGUAGES Serbian, English

HOBBY I enjoy football, jogging and spending time with my family.

RYSZARD WĘGIEL CTS Engineer Poland

LOCATION Radomsko, PL

EXPERTISE Regular visits, Customer support on the can filling line

LANGUAGES Polish, English, Russian

MOTTO The glass is always half full.

VLADIMIR ŽUGIĆ CTS Manager Central & Eastern Europe

LOCATION Belgrade, Serbia

EXPERTISE Industry expert, Six Sigma Black Belt

LANGUAGES Serbian, English

MOTTO To improve is to change; to be perfect is to change often.

TRAINING

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CHRISTOPHE BONTE CTS Manager France

LOCATION Bierne, France

EXPERTISE Seaming and seamers, Liquid Nitrogen application, Canning line audits

LANGUAGES French, English

HOBBY I love good seafood and enjoy wind and wave surfing.

MARC FRANSEN CTS Manager Benelux

LOCATION Oss, NL

EXPERTISE End feeding machines, Filling, Seaming, Can handling, Line control

LANGUAGES Dutch, English, German

HOBBY I try to keep a good balance between work and family and enjoy a good round of tennis.

MOHAMED GHARBI CTS Engineer France

LOCATION La Ciotat, France

EXPERTISE Seaming, Customer line support

LANGUAGES French, English

HOBBY I love fishing.

DAVE HOPE CTS Manager UK & Eire

LOCATION Chester, UK

EXPERTISE Can and end manufacturing, Quality, Seaming, Lean manufacturing

LANGUAGES English

HOBBY I enjoy road cycling and support Aston Villa football club.

JAVIER IGLESIAS CTS Manager Spain & Portugal

LOCATION La Ciotat, France

EXPERTISE End feeding machines, Filling, Seaming, Can handling, Technical design “3D, 2D”

LANGUAGES Spanish, French, English

HOBBY I enjoy going to the gym, skiing, skating and outdoor running.

FRANK WEIS CTS Coordinator Germany & Austria

LOCATION Weißenthurm, Germany

EXPERTISE Seaming specialist, Experience 32oz can,Starting up new lines

LANGUAGES German, English

HOBBY I enjoy running and football.

CAN SCHOOL

➜ Learn all about can making

➜ Can School is a three-day program in which you learn about Ball Packaging Europe (BPE), our commitment to customers and the beverage market. This includes a tour of one of our can plants and our Technical Center in Bonn, Germany. The program is for anyone, who has regular contact with BPE and works with BPE products. Can School is given by BPE employees in English.

➜ The Ball Customer Can School is free of charge for Ball customers, non-Ball customers pay 450 euros. MORE INFORMATION

www.ball-europe.com/Can_School.htm

LINE EQUIPMENT SERVICE

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PIOTR LOEFFLER CTS Coordinator Poland

LOCATION Radomsko, PL

EXPERTISE Line equipment service, Technical maintenance,Overhaul on the seamers

LANGUAGES Polish, English, Russian

HOBBY I enjoy photography, gardening and the mediterranean cuisine. My motto is “energy and persistence conquer all things“ (Benjamin Franklin).

FABRICE MANZONI Regional CTS Manager Southern Europe

LOCATION La Ciotat, France

EXPERTISE Seaming

LANGUAGES French, English

HOBBY I love motorcycling.

CHRISTOPHE SWIERCZEK CTS Engineer France

LOCATION Bierne, France

EXPERTISE Seaming and seamers, Filling line evaluation

LANGUAGES French, English

HOBBY I enjoy motorcycling and motorcycles as wellas dealing in second hand goods.

STEFAN WOLF CTS Engineer Germany

LOCATION Weißenthurm, Germany

EXPERTISE Over 22 years of CTS experience, Industry expert, Allrounder with complete skill portfolio

LANGUAGES German, English

HOBBY I enjoy motocross and am both coach and mechanic for my two sons. I also like Italian food. My promise: “A Ball can is a Ball can!“

AUDIT

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WIM SEDEE CTS Coordinator Benelux

LOCATION Oss, NL

EXPERTISE Sterilisation, Pasteurisation, OEE-audit,Food technology

LANGUAGES Dutch, English, German

HOBBY I enjoy the outdoors and caravan trips with my wife.

DJORDJE ŠULIĆ CTS Coordinator South Eastern Europe

LOCATION Belgrade, Serbia

EXPERTISE Developing new customers, Starting up new lines

LANGUAGES Serbian, English

HOBBY I enjoy swimming and good food. Sweets are my weakness.

PROJECT SERVICES

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HELMUT DOETSCH Manager Can Filling Performance Europe

LOCATION Weißenthurm, Germany

EXPERTISE Thorough brewing experience, Industry specialist with over 20 years of experience, including brewery man-agement experience, Quality specialist, Allrounder with complete skill portfolio

LANGUAGES German, English

HOBBY I enjoy running.

TADEUSZ KALINOWSKI CTS Manager North Eastern Europe

LOCATION Radomsko, PL

EXPERTISE Seamer quality checks, Seamer adjustments and over-hauls, Filling line conversions, Up speeding, Spoilage reduction, Upgrades, New/second hand lines, Start up support

LANGUAGES Polish, German, Russian, English

MOTTO “In theory there is no difference between theory and practice but in practice there is“ (Murphy’s law)

MARIL KAMP Manager Can Applications Europe

LOCATION Oss, NL

EXPERTISE Food technologist, Allrounder with complete skill set and over 30 years experience in the can business, Specialised in new products, Processing, Hygiene, New applications

LANGUAGES Dutch, English, German, French

HOBBY The project “wine in cans” is a perfect combination of my hobby and my passion at work.

LABORATORY

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LABORATORY

Our CTS team is closely connected to the Ball Technical Center in Bonn.A constant exchange of knowledge ensures a smooth and efficient operation of new and existing canning lines.

Our laboratory offers technical assistance and a comprehensive customer service.

➜ Testing and analyzing behavior of new drinks

➜ A unique Quick Test providing reliable information on expected shelf life of new beverages within weeks

➜ A test filling line enabling simulation of realistic production conditions

MORE INFORMATION

www.ball-europe.com/Technical_Center.htm

CTS CENTRAL AND EASTERN EUROPE

Vladimir Zugic CTS Manager Ball Packaging Europe Belgrade ltd.+381 11 3770 635 [email protected]

CONTACT US

CTS WESTERN EUROPE

Stephen Clarke CTS Manager Ball Trading UK Ltd.+44 7803 747 220 [email protected]

www.ball-europe.com