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CSR and Ecological Footprint
Tone Lauritzen, April 13th 2012
Agenda
• Why is Corporate Social Responsibility important?
• CSR in Nordea
• The Ecological Footprint programme
• The role of IT in Nordea’s environmental activities
2 •
• Customers care
• Employees are motivated
• Society at large wants you to succeed
• Good business model
• National laws and regulations
• International conventions
Why is CSR important?
3 •
What is Corporate Social Responsibility in Nordea?
4 •
Approach
• Integrated part of business strategy
• Ownership in business units
• CSR is about being prudent in everything you do
Focus areas
• Responsible Investments & Governance (RIG)
• Responsible credits
• Anti-corruption
• Supply chain
• Environmental impact of own operations
• Nordea strives to run our operations in an environmentally responsible way
• Ecological Footprint programme was established to drive and coordinate teams working to reduce our environmental impact
• 8 teams established based on an evaluation of Nordea’s environmental impact
• Targets for 2016 set in 2009 (2008 baseline)
• Reduce energy consumption by15% (kWh/FTE)
• Reduce paper consumption by 50%
• Internal (kg/FTE)
• External (g/customer)
• Reduce internal travel by 30% (# trips/FTE)
• Sourcing targets related to environmental and social requirements to suppliers
• Quarterly monitoring and reporting
Ecological Footprint Programme
5 •
Examples of activities:
• Green IT: automatically put PCs to sleep at night, improved cooling and use of heat from data centres, duplex print
• Energy mgmt.: improve ventilation and heating, install heat pumps, improve use and quality of light sensors, improved use of space/premises
• Internal paper: smarter print solutions, electronic signatures, deletion of unnecessary lists and reports
• Customer paper: Turn snail mail electronic
• Travel: implement MS Lync, improve video conferencing, improve travel statistics, tighten travel policy
• Sourcing: improvements in sourcing process
• Facility Services: Reduce waste volumes, eco-labelled detergents, canteen operations
• Communication: internal and external communication
Ecological Footprint activities
6 •
Ecological Footprint
Programme
Communi-cation
Green IT Energy Mgmt
Internal Paper
Customer paper
Travel & Virtual
Collabo-ration
SourcingFacility
Services
Examples of activities:
• Green IT: automatically put PCs to sleep at night, improved cooling and use of heat from data centres, duplex print
• Energy mgmt.: improve ventilation and heating, install heat pumps, improve use and quality of light sensors, improved use of space/premises
• Internal paper: smarter print solutions, electronic signatures, deletion of unnecessary lists and reports
• Customer paper: Turn snail mail electronic
• Travel: implement MS Lync, improve video conferencing, improve travel statistics, tighten travel policy
• Sourcing: improvements in sourcing process
• Facility Services: Reduce waste volumes, eco-labelled detergents, canteen operations
• Communication: internal and external communication
Ecological Footprint activities
7 •
Ecological Footprint
Programme
Communi-cation
Green IT Energy Mgmt
Internal Paper
Customer paper
Travel & Virtual
Collabo-ration
SourcingFacility
Services
Nordea is replacing all existing printers (approx. 11,000) with approx. 6,000 new printers
Ecological footprint involvement consists of:
• Requirements: Provide environmental requirements for use in the Request For Proposal and vendor selection. Following areas have been covered:
• Functionality (e.g. follow-me print, duplex, statistics, use recycled paper)
• Production (environmental certifications or labels)
• Energy consumption (in use normal use, power save functionality)
• Toner consumption (functionality to save toner, to empty cartridge)
• Recycling/disposal (% of material recyclable, recycling programmes)
• Environmental profile of company
• Prepare for duplex: Contact all application owners and ask that necessary changes are made to enable duplex print
• Print policy: Contribute to production of print policy
• Communication: Provide end-users (and other stakeholders) with relevant information
Internal print
8 •
• Energy: Reduction according to plan. Low hanging fruit have been harvested. Further reductions will require investments and improved use of space
• Internal paper: Small reduction (7%). Duplex and other print activities in 2011 should cause substantial reduction
• Customer paper: Ahead of schedule (36% reduction)
• Travel: Large increase in 2009 and 2010. Reduction last 4 quarters, but still above 2008 level.
• Sourcing: According to plan. New process is being implemented this spring
Status
9 •
How are we doing compared to our competitors?
www.nordea.com
Further information
10 •