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7/29/2019 cs final pp
http://slidepdf.com/reader/full/cs-final-pp 1/10
A Comparison of the Business Communication Policies
ING Vysya Bank
&Syntel Pvt. Ltd.
Report Submitted by1. Sudarshan Kokate (M-11-27)
2. Sushil Nale (M-11-33)
3. Sachin Pawar (M-11-40)
4. Santosh Sakharle (M-11-48)
7/29/2019 cs final pp
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• ING Vysya Bank Ltd, a premier bank in the IndianPrivate Sector and a global financial powerhouse,
• ING of Dutch origin.
• Extend a helping hand to those who weren'tprivileged enough to enjoy banking services.
• The Bank has grown in size and stature toencompass every area of present-day banking
activity and has carved a distinct identity of beingIndia's Premier Private Sector Bank.
7/29/2019 cs final pp
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• Address of the registered office
ING House,M.G Road, Bangalore
•
Private sector public limited• Banking
• Listed on NSE (National stock Exchange)
• sales turnover for the year 2010-11Approximately1900crore
7/29/2019 cs final pp
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• Corporate Communication1.internal communication
2.External communication
•
Letting vision and mission statements be known1. Mailers
2. Quality Team Gathering
3. Team discussion
• Committees required for corporate governance1. Long term planning
2. Performance review
3. Routine Reporting
7/29/2019 cs final pp
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• Insist on formal communication
30%
30%
20%
20%
SMSs
Company Website
Personal Conversation
Any other
ING Vysya Bank LTD
Internal Communication
20%
20%
15%
10%
35%Telephone
Written letters
SMSs
Personal visits
ING Vysya Bank LTD
External Communication
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Syntel Pvt Ltd. is a MNC
Address of the registered office & corporate office is :-
525 E. Big Beaver Road,
Troy, Michigan 48083,
United States.
Private sector Public limited
KPO
Listed on the NASDAQ is an American stock exchange "NASDAQ" originally stood
for "National Association of Securities Dealers Automated Q uotations".
The sales turnover for the year 2010-11 is $532 million
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The company is having vision, mission statements and Value systems.
- Mission is to create new opportunities for our clients by harnessing
our passion, talent and innovation.
- Vision is to achieve $1 billion in revenues and $5 billion in market
capitalization by the year 2012.
- Values are 5s’s Simple, Smart, Speed, Stretch, Synergy, which will
become part of your daily life at Syntel.
7/29/2019 cs final pp
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Formal communication strategy
Internal communication
External communication
Corporate governance at the departmental level :
- Long term planning is done by CEO and Directors
- Short term planning is done at the departmental level
- Performance review is done by Human Resource Management Manager
- Budgeting is done by Financial Department Manager- Routine reporting is done by all the Departments
No confusions or misunderstandings among employees
Training programmes
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Conclusion
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Thank You