Cryptshare Web Version User Instructions

Cryptshare is the Council’s secure email facility. Should you wish to send personal and/or confidential email to the Council, we recommend that you send it by Cryptshare. Should you choose not to use Cryptshare, the Council cannot be held responsible for any unauthorised access to your information. Instructions on how to use Cryptshare are given below. 1. Click on this link https://securemail.wakefield.gov.uk and you will be directed to the screen as

shown below. Enter your details and click Next>.

2. A Verification Code will be automatically sent to your email address. This should only take

a few seconds to arrive, but you may need to check your junk mail if you don’t get it. Enter the Verification Code in the window as shown below and click Next>.

3. Cryptshare will then take you to the window as shown below, where you can input all the intended recipients email addresses then click Next>.

Please note: Cryptshare will only work for sending email to a Wakefield Council email address (eg an email address which ends with ‘@wakefield.gov.uk’.)

4. Now you will be able to add the information you want to send. To send a confidential message, click on Add> and enter your message. To send attachments (eg identification documents), click on Browse to find and attach your files. Once this done click on Next>.

5. On the next screen, make sure you select Enter Password . You must now enter a password. Using a combination of upper case and lower case letters, numbers and other characters ie. @#.~+ will increase the strength of your password (However, if the Enter Password button is not selected, Cryptshare will generate a password for you.) Make a note of the password then click Next>. Please note: This password should not be shared using the same email addresses as used in the Cryptshare message. Please use an alternative secure contact method when passing on any passwords eg telephone your Council contact person to provide the password.

6. You should then see the window as shown below, where you will be able to add any additional (non-confidential) text. When you are happy to proceed, click Start Transfer>.

7. The final message should state that the transfer has been completed (see below).

You can now either begin a new transfer or click on X in the top right hand corner to close the Cryptshare window. Cryptshare will send you confirmation emails on delivery of message to recipients (shown as “Transfer Provided”) and again when recipients access the information sent (shown as “Transfer Download”).

Should you need to use Cryptshare again in the future, you can save this link to your favourites https://securemail.wakefield.gov.uk