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How the Packages Compare General Product Areas & Architecture Sage Act! (Standard & Premium versions) Maximizer Entrepreneur Maximizer CRM (Group & Enterprise versions) Sage CRM (Standard and Advanced versions) Suitability by size of company Start-ups; SME’s; Companies with basic & simple requirements Start-ups; Companies with basic needs up to 15 seats; SME’s Larger companies; Companies with advanced needs SME’s; Larger companies; Companies with complex / specialised needs Total number versions in range 2 1 2 2 System Users – typical scales Act! Standard: Up to 10 users Act! Premium: Unlimited but Typical 1 to 30 users 1 to 10 users Group Edition: 1 to 15 users Enterprise Edition: Unlimited Typical 5 to 250 Unlimited Typical 10 to 500 users Database SQL Express (4Gb limit) Can use SQL Server for Act! Premium SQL Express (4Gb limit) Group Edition: SQL Express Enterprise Edition: SQL SQL

CRM Comparion Table

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How the Packages Compare

General Product

Areas & Architecture

Sage Act! (Standard &

Premium versions)

Maximizer

Entrepreneur

Maximizer

CRM (Group & Enterprise

versions)

Sage CRM (Standard and

Advanced versions)

Suitability by size of company Start-ups;

SME’s;

Companies with

basic & simple

requirements

Start-ups;

Companies with

basic needs up to

15 seats;

SME’s

Larger companies;

Companies with

advanced needs

SME’s;

Larger companies;

Companies with

complex / specialised

needs

Total number versions in range 2 1 2 2

System Users – typical scales Act! Standard:

Up to 10 users

Act! Premium:

Unlimited but

Typical 1 to 30

users

1 to 10 users

Group Edition:

1 to 15 users

Enterprise Edition:

Unlimited

Typical 5 to 250

Unlimited

Typical 10 to 500

users

Database SQL Express (4Gb

limit)

Can use SQL Server

for Act! Premium

SQL Express (4Gb

limit)

Group Edition:

SQL Express

Enterprise Edition:

SQL

SQL

General Product

Areas & Architecture

Sage Act! (Standard &

Premium versions)

Maximizer

Entrepreneur

Maximizer

CRM (Group & Enterprise

versions)

Sage CRM (Standard and

Advanced versions)

Data Volume – typical no. records Unlimited but

typical up to 30K

contacts

Unlimited but

typical up to 30K

companies &

contacts

Group Edition:

Unlimited but typical

up to 30K companies

& contacts

Enterprise Edition:

Unlimited but typical

up to 250K companies

& contacts

Unlimited but typical

up to 500K companies

& contacts

Company or Contact centric

database?

Contact Company & Contact Company & Contact Company & Contact

Features - configurability Basic Basic Advanced Very Advanced

User s & Security - configurability Very Basic Advanced Advanced Very Advanced

Customisation / Enhancements -

capability

Basic Basic Advanced Very Advanced

Integration with other systems -

capability

Very Basic Very Basic Group Edition:

Basic

Enterprise Edition:

Advanced

Very Advanced

Workflow Management -

configurability

Very Basic Very Basic Basic to Advanced

Advanced with Add-

On

Very Advanced &

Customisable

General Product

Areas & Architecture

Sage Act! (Standard &

Premium versions)

Maximizer

Entrepreneur

Maximizer

CRM (Group & Enterprise

versions)

Sage CRM (Standard and

Advanced versions)

Alert Management - capability Very basic Very Basic Advanced Very Advanced &

Customisable

Multilingual No No Yes Yes – Advanced &

Customisable

Multi Currency No No Yes Yes

Direct Access to data tables No Yes Yes Yes

Ease of configuring / modifying Easy Easy Easy Moderate – some

technical knowledge

needed

Ease of administration / system

management

Easy Easy Easy Moderate – some

technical knowledge

needed

Speed / Ease of Implementation

grading (1=fastest, 4=longest)

2 1 2 3

Software & deployment cost

grading (1=lowest, 4= highest)

2 1 3 4

On-going cost of ownership

grading (1=lowest, 4= highest)

2 1 2 3

System Access Sage Act! (Standard &

Premium versions)

Maximizer

Entrepreneur

Maximizer

CRM (Group, Professional

& Enterprise

versions)

Sage CRM (Standard and

Advanced versions)

Desktop Access web interface only!

Web Access Act! Premium Only X

Remote / Offline synchronisation X (robust)

Wireless Access for Mobile Devices X X

Application for Blackberry Basic Data Sync

Only; to certain

devices

Basic X

Customer Access Web Portal X X out of box customisable

Partner / Resseller Access Web

Portal

X X out of box requires

development

Support for Thin Client (e.g. MS

Terminal Services / Citrix etc.)

Features & Functions

Strengths

Sage Act! (Standard &

premium versions)

Maximizer

Entrepreneur

Maximizer

CRM (Group, Professional

& Enterprise

versions)

Sage CRM (Standard and

Advanced versions)

Ready to use as Out-Of-Box

Data consistency / quality control

features

grading (1=lowest, 4=highest)

1 2 3 4

Contact Management features Advanced Advanced Very advanced Very advanced

Productivity Task & Scheduling

features

Advanced Advanced Advanced Advanced

Telemarketing & Telesales features Basic Advanced Advanced Very advanced

Sales Automation & Opportunity

Management features

Basic Basic Advanced Very advanced

Marketing Campaign Management

features

Very basic Very basic Good Very advanced

Email Campaign Tools Monthly

Subscription only

Very basic Advanced

Add-on - Very

Advanced

Good

Add-on - Very

Advanced

Customer Services and Helpdesk

features

None None Advanced Very Advanced

Customer Web Portal Access None None Good Out-of-box Very advanced with

development

Partner Relationship Management None None Very Advanced out of

box

Very advanced with

development

Features & Functions

Strengths

Sage Act! (Standard &

premium versions)

Maximizer

Entrepreneur

Maximizer

CRM (Group, Professional

& Enterprise

versions)

Sage CRM (Standard and

Advanced versions)

E-Commerce None None Basic – development

required

Basic – development

required

Data Analysis and Fly-Reporting

features

Basic Good Advanced Good

Reporting & Measurements Basic

Add-on - Advanced

Basic

Add-on - Advanced

Good

Add-on - Advanced

Advanced

Add-on – Very

advanced

Dashboards & Analytics Good Basic Good Advanced

Quote Generation tools Very Basic None None

Add-On - Advanced

Very Advanced

Link to Sage Accounting Sage 50 Link Sage 50 Link Sage 50 Link

Sage 200 – requires

development

Sage 50 – Add-on

(very advanced)

Sage 200 – very

advanced

Link to MS Great Plains Accounting X X

Link to QuickBooks Accounting Add-On X

Link / Integration with Other

Accounting

X X Development Development

Integration with Outlook Good Good Advanced Advanced

Integration with MS Office Basic Advanced Advanced Good

Features & Functions

Strengths

Sage Act! (Standard &

premium versions)

Maximizer

Entrepreneur

Maximizer

CRM (Group, Professional

& Enterprise

versions)

Sage CRM (Standard and

Advanced versions)

TAPI / CTI (Telephony Integration) Basic Basic Basic

Add-On – Advanced

Basic

SMS texting Add on Add on Add on Add on

Data Import Capability Basic Basic Basic

Add-On – Advanced

Basic

Add-On – Advanced

Overall strength of all feature sets

(out-of-box) when compared

grading (1=highest, 4=lowest)

3 4 1 2

Overall configurability of features

when compared

Grading (1=highest, 4=lowest)

4 3 2 1

Overall customisation capability

when compared

Grading (1=highest, 4=lowest)

4 3 2 1

Overall integration capability when

compared (1=highest, 4=lowest)

3 3 2 1

^ not applicable to all versions in range

Want to know more about the products ? See our Maximizer Packages and Sags Packages sections of our

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