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Avrion - CRM Comparion Table
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How the Packages Compare
General Product
Areas & Architecture
Sage Act! (Standard &
Premium versions)
Maximizer
Entrepreneur
Maximizer
CRM (Group & Enterprise
versions)
Sage CRM (Standard and
Advanced versions)
Suitability by size of company Start-ups;
SME’s;
Companies with
basic & simple
requirements
Start-ups;
Companies with
basic needs up to
15 seats;
SME’s
Larger companies;
Companies with
advanced needs
SME’s;
Larger companies;
Companies with
complex / specialised
needs
Total number versions in range 2 1 2 2
System Users – typical scales Act! Standard:
Up to 10 users
Act! Premium:
Unlimited but
Typical 1 to 30
users
1 to 10 users
Group Edition:
1 to 15 users
Enterprise Edition:
Unlimited
Typical 5 to 250
Unlimited
Typical 10 to 500
users
Database SQL Express (4Gb
limit)
Can use SQL Server
for Act! Premium
SQL Express (4Gb
limit)
Group Edition:
SQL Express
Enterprise Edition:
SQL
SQL
General Product
Areas & Architecture
Sage Act! (Standard &
Premium versions)
Maximizer
Entrepreneur
Maximizer
CRM (Group & Enterprise
versions)
Sage CRM (Standard and
Advanced versions)
Data Volume – typical no. records Unlimited but
typical up to 30K
contacts
Unlimited but
typical up to 30K
companies &
contacts
Group Edition:
Unlimited but typical
up to 30K companies
& contacts
Enterprise Edition:
Unlimited but typical
up to 250K companies
& contacts
Unlimited but typical
up to 500K companies
& contacts
Company or Contact centric
database?
Contact Company & Contact Company & Contact Company & Contact
Features - configurability Basic Basic Advanced Very Advanced
User s & Security - configurability Very Basic Advanced Advanced Very Advanced
Customisation / Enhancements -
capability
Basic Basic Advanced Very Advanced
Integration with other systems -
capability
Very Basic Very Basic Group Edition:
Basic
Enterprise Edition:
Advanced
Very Advanced
Workflow Management -
configurability
Very Basic Very Basic Basic to Advanced
Advanced with Add-
On
Very Advanced &
Customisable
General Product
Areas & Architecture
Sage Act! (Standard &
Premium versions)
Maximizer
Entrepreneur
Maximizer
CRM (Group & Enterprise
versions)
Sage CRM (Standard and
Advanced versions)
Alert Management - capability Very basic Very Basic Advanced Very Advanced &
Customisable
Multilingual No No Yes Yes – Advanced &
Customisable
Multi Currency No No Yes Yes
Direct Access to data tables No Yes Yes Yes
Ease of configuring / modifying Easy Easy Easy Moderate – some
technical knowledge
needed
Ease of administration / system
management
Easy Easy Easy Moderate – some
technical knowledge
needed
Speed / Ease of Implementation
grading (1=fastest, 4=longest)
2 1 2 3
Software & deployment cost
grading (1=lowest, 4= highest)
2 1 3 4
On-going cost of ownership
grading (1=lowest, 4= highest)
2 1 2 3
System Access Sage Act! (Standard &
Premium versions)
Maximizer
Entrepreneur
Maximizer
CRM (Group, Professional
& Enterprise
versions)
Sage CRM (Standard and
Advanced versions)
Desktop Access web interface only!
Web Access Act! Premium Only X
Remote / Offline synchronisation X (robust)
Wireless Access for Mobile Devices X X
Application for Blackberry Basic Data Sync
Only; to certain
devices
Basic X
Customer Access Web Portal X X out of box customisable
Partner / Resseller Access Web
Portal
X X out of box requires
development
Support for Thin Client (e.g. MS
Terminal Services / Citrix etc.)
Features & Functions
Strengths
Sage Act! (Standard &
premium versions)
Maximizer
Entrepreneur
Maximizer
CRM (Group, Professional
& Enterprise
versions)
Sage CRM (Standard and
Advanced versions)
Ready to use as Out-Of-Box
Data consistency / quality control
features
grading (1=lowest, 4=highest)
1 2 3 4
Contact Management features Advanced Advanced Very advanced Very advanced
Productivity Task & Scheduling
features
Advanced Advanced Advanced Advanced
Telemarketing & Telesales features Basic Advanced Advanced Very advanced
Sales Automation & Opportunity
Management features
Basic Basic Advanced Very advanced
Marketing Campaign Management
features
Very basic Very basic Good Very advanced
Email Campaign Tools Monthly
Subscription only
Very basic Advanced
Add-on - Very
Advanced
Good
Add-on - Very
Advanced
Customer Services and Helpdesk
features
None None Advanced Very Advanced
Customer Web Portal Access None None Good Out-of-box Very advanced with
development
Partner Relationship Management None None Very Advanced out of
box
Very advanced with
development
Features & Functions
Strengths
Sage Act! (Standard &
premium versions)
Maximizer
Entrepreneur
Maximizer
CRM (Group, Professional
& Enterprise
versions)
Sage CRM (Standard and
Advanced versions)
E-Commerce None None Basic – development
required
Basic – development
required
Data Analysis and Fly-Reporting
features
Basic Good Advanced Good
Reporting & Measurements Basic
Add-on - Advanced
Basic
Add-on - Advanced
Good
Add-on - Advanced
Advanced
Add-on – Very
advanced
Dashboards & Analytics Good Basic Good Advanced
Quote Generation tools Very Basic None None
Add-On - Advanced
Very Advanced
Link to Sage Accounting Sage 50 Link Sage 50 Link Sage 50 Link
Sage 200 – requires
development
Sage 50 – Add-on
(very advanced)
Sage 200 – very
advanced
Link to MS Great Plains Accounting X X
Link to QuickBooks Accounting Add-On X
Link / Integration with Other
Accounting
X X Development Development
Integration with Outlook Good Good Advanced Advanced
Integration with MS Office Basic Advanced Advanced Good
Features & Functions
Strengths
Sage Act! (Standard &
premium versions)
Maximizer
Entrepreneur
Maximizer
CRM (Group, Professional
& Enterprise
versions)
Sage CRM (Standard and
Advanced versions)
TAPI / CTI (Telephony Integration) Basic Basic Basic
Add-On – Advanced
Basic
SMS texting Add on Add on Add on Add on
Data Import Capability Basic Basic Basic
Add-On – Advanced
Basic
Add-On – Advanced
Overall strength of all feature sets
(out-of-box) when compared
grading (1=highest, 4=lowest)
3 4 1 2
Overall configurability of features
when compared
Grading (1=highest, 4=lowest)
4 3 2 1
Overall customisation capability
when compared
Grading (1=highest, 4=lowest)
4 3 2 1
Overall integration capability when
compared (1=highest, 4=lowest)
3 3 2 1
^ not applicable to all versions in range
Want to know more about the products ? See our Maximizer Packages and Sags Packages sections of our
website.