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Critical Messaging in Hospitals: Cell Phones? Smart Phones? Wi-Fi?...or Response Paging? By: Veronica Campeau Critical Response System, Inc. Oct 28, 2012 Abstract While smart phones, tablet computers, and Wi-Fi networks have fundamentally changed the nature of healthcare delivery, these devices are not suitable for emergency codes or clinical alerts. In contrast, a response paging system delivers critical messages quickly and predictably, confirming who received each message and who will respond. Response paging systems are simpler, faster, and more reliable than Wi-Fi or cellular solutions for this task, protecting patient safety and reducing risk.

Critical Messaging in Hospitals - University of Michigansinghpz/SPARKGAP-v-SMART... · While smart phones, tablet computers, and Wi-Fi networks have fundamentally changed the nature

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Page 1: Critical Messaging in Hospitals - University of Michigansinghpz/SPARKGAP-v-SMART... · While smart phones, tablet computers, and Wi-Fi networks have fundamentally changed the nature

Critical Messaging in Hospitals: Cell Phones? Smart Phones? Wi-Fi?...or

Response Paging?

By: Veronica Campeau

Critical Response System, Inc.

Oct 28, 2012

Abstract

While smart phones, tablet computers, and Wi-Fi networks have fundamentally changed the

nature of healthcare delivery, these devices are not suitable for emergency codes or clinical

alerts. In contrast, a response paging system delivers critical messages quickly and predictably,

confirming who received each message and who will respond.

Response paging systems are simpler, faster, and more reliable than Wi-Fi or cellular

solutions for this task, protecting patient safety and reducing risk.

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References

1. S Xiaoqiao Meng, Petros Zerfos, Vidyut Samanta, Starsky H. Y. Wong, and Songwu Lu,

“Analysis of the Reliability of a Nationwide Short Message Service,” NEC Laboratories

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2. Florida Department of Transportation Hurricane Response Evaluation and

Recommendations, February 11, 2005, at 39.

3. Independent Panel Reviewing the Impact of Hurricane Katrina on Communications

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4. Rosenthal B, Kang C, and Williams C. More than 1 million without power, phone service

as Hurricane Irene advances, WASH POST, August 2, 2011

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York, Twitter takes over, betanews.com, October 2011

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10. Halamka J. Life as a healthcare CIO: safe wireless practices. Life as a Healthcare CIO.

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Accessed October 24, 2012.

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care work settings. Risk Management and Healthcare Policy, August 27, 2012; 5:105-114