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Credit cards in the Czech Republic: recent history and present Jan Zika EM046 April 2006 Term paper Institute of Economic Studies E-mail: [email protected] Faculty of Social Sciences WWW: http://zika.czweb.org Charles University in Prague

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Page 1: Credit_cards

Credit cards in the Czech Republic:

recent history and present

Jan Zika

EM046 April 2006 Term paper Institute of Economic Studies E-mail: [email protected] Faculty of Social Sciences WWW: http://zika.czweb.org Charles University in Prague

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Credit cards in the Czech Republic Jan Zika 1

Introduction The number of credit cards issued and used in the Czech Republic is increasing quickly, and

these figures are worth a closer inspection. This paper outlines the latest developments in the

consumer card market and examines two prevalent types of products—revolving credit cards

issued by consumer loan companies and bank-issued credit cards. The main features of these

products, recent historical developments and the current issuers and their products are

presented for both types. For revolving credit cards, a detailed comparison of the most

prevalent products is presented. For bank-issued cards, a link to an online service that enables

side-by-side comparisons of selected products is provided.1 At the end, this paper compares

both types of credit cards along several basic criteria.

Latest developments in the consumer card market The vast majority of payment cards in the Czech Republic are debit cards linked to banking

accounts. Debit cards saturated the market for retail payments in the 1990s as new, convenient

and relatively save instrument. Originally, most personal banking packages included a non-

embossed2 debit card. This contrasts with other developed markets, such as the USA, where

cards were originally used to provide credit, and only later became a more universal payment

instrument detached from the credit function.

According to SBK (2005b), the card market of Central and Eastern Europe was, in 2004,

characterized by the prevalence of debit cards (88%), followed by credit cards (8%) and lastly

charge cards (4%). At the same time, in the Czech Republic, the share of credit cards was

1 In this case presenting collected data on all cards at the same time would be unproductive and redundant.

2 Merchants must have electronic POS terminals to be able to accept non-embossed cards.

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Credit cards in the Czech Republic Jan Zika 2

relatively high compared to other Central and Eastern European countries.3 The vast majority

(97%) of cards were issued by financial institutions. However, the source cited by

SBK (2005b) may have not had sufficient data about non-banks that issue a large number of

cards (such as GE Money Multiservis, a.s., Home Credit, a.s. and CETELEM �R, a.s.4 in the

Czech Republic). Credit cards had the highest average transaction value (44 euros) in

comparison to debit cards (36 euros) and charge cards (41 euros).

In the Czech Republic, the number and the value of transactions are on an upward trend.

Table 1 summarizes the data on all banking and some non-banking cards issued and accepted

in the Czech Republic. Of the non-banking cards, the cards issued by Diners Club Czech5 and

CCS6 are included. The table contains so-called issuing statistics, which are based on the data

about active cards registered in the databases of issuers. The credit category also includes

charge cards.

Between 2000 and 2004, the number of credit cards in circulation grew significantly faster

then the number of debit cards. This was most likely due to the low market saturation in the

banking credit card segment. While the number of debit cards grew 57%, the number of credit

cards grew 890%. The overall number of transactions grew 677%, while the aggregate value

of transactions grew 355%.

3 Note that figures may not be comparable across multiple sources as precise definitions of card types are often unavailable. For example, according to SBK (2005), the share of credit cards on the total number of cards was only about 5.4%, as opposed to over 10% according to the “Payment Cards Central and Eastern Europe 2006” report by Retail Banking Research quoted in SBK (2005b).

4 “GE Money Multiservis”, “Home Credit” and “CETELEM” respectively will be used to refer to these issuers.

5 Diners Club Czech issues charge cards. Therefore its cards are not included in the rest of this paper.

6 The use of CCS cards is mostly limited to gas stations, LPG stations, car service workshops, tire shops and services, car washes, spare parts shops, and some hotels and restaurants. Although it may also provide credit, CCS specializes in management of company car-cards, loyalty programs, logistics management and cost-checking services for company car pools.

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Table 1

Issuing statistics for the Czech Republic (2000–2004)

2000 2001 2002 2003 2004 2000–2004 growth factor

Number of cards (millions) 3.96 4.66 5.30 6.37 6.87 1.73

- debit (millions) 3.75 4.50 5.20 5.83 5.87 1.57

- credit (millions) 0.04 0.05 0.10 0.20 0.37 9.90

- other (millions) 0.17 0.11 0.00 *) 0.34 0.62 3.57

Number of transactions (millions) 10.74 21.89 35.82 67.65 83.49 7.77

Value of transactions (CZK billions) 20.16 32.90 42.48 77.59 91.73 4.55

Number of ATM withdrawals (millions) 76.42 97.58 108.81 118.10 119.82 1.57

Value of ATM withdrawals (CZK billions) 160.87 226.86 268.31 344.85 382.43 2.38

Note: Growth factors are based on original numbers before rounding. *) 4,381

Source: SBK (2005)

Chart 1 shows the total numbers of different kinds of cards in circulation.

Chart 1

Number of cards in the Czech Republic (2000–2004)

1

2

3

4

5

6

7

2000 2001 2002 2003 2004

mill

ions - other

- credit- debit

Source: SBK (2005)

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Credit cards in the Czech Republic Jan Zika 4

Table 2 shows the year-to-year percentage increases in the number of credit and debit cards

and all payment cards in aggregate. It again shows that the growth rate for credit cards

significantly exceeded the growth rate for debit cards.

Table 2

Year-on-year percentage increases in the number of cards in the Czech Republic for

years 2000–2004

2001/2000 2002/2001 2003/2002 2004/2003

All cards 17.62 13.68 20.35 7.75

- debit 20.14 15.31 12.24 0.75

- credit 28.74 101.21 108.21 83.46

Source: SBK (2005)

The data from the previous table is depicted in Chart 1.

Chart 2

Year-on-year percentage increases in the number of cards in the Czech Republic for

years 2000–2004

0

20

40

60

80

100

120

2001/2000 2002/2001 2003/2002 2004/2003

%

All cards- debit- credit

Source: SBK (2005)

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Credit cards in the Czech Republic Jan Zika 5

Despite the increasing share of credit cards issued by banks, the Czech market is still

dominated by the non-bank issuers such as GE Money Multiservis, Home Credit and

CETELEM.

Features of bank-issued and revolving credit cards Common credit cards issued by Czech banks are payment instruments that can be used for

purchases and cash advances. Customers may or may not be charged fees for account

maintenance and for statement delivery, and if present, such fees may depend on the purchase

activity on the cards. Normally, clients are provided an interest-free loan from the issuer until

the end of the grace period if they do not carry a balance and pay off the last bill in full by the

end of the grace period. The grace period does not usually apply to cash advances and ATM

withdrawals, where the interest accrues immediately.

If credit card holders maintain a balance, they are charged interest according to the provisions

of the contract. In developed financial markets, the interest rate depends on a customer’s

credit profile (or so called credit “score” based on different factors). Clients can choose any

monthly repayment amount which is higher than the minimum required installment. The

minimum installment is set as a percentage of the outstanding balance and is printed in the

credit card bill.

The annual interest rate charged on credit cards is high because the loans are not secured.

Banks usually impose very strict sanctions for late payments, for failing to pay the minimum

installment, and for exceeding the credit limit. In these cases it is not uncommon for the

interest rate to be over 50% p.a.

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Revolving credit cards issued by non-banks are to similar to conventional credit cards, but

there are differences in the way they function. For example, there is no grace period for

repayment of the credit without interest, and the minimum repayment amount is not derived

from the outstanding balance, but depends on the available credit. The methods for calculating

the interest may also differ.

With a revolving credit card, the customer is provided with credit that can be used for

virtually any purchase. The analogy of a water-tank that can be refilled is often used to

explain the principle. The customer’s revolving account records the credit drawn and the

remaining amount that is available. The customer chooses the size of the credit facility when

establishing the account, and is usually allowed to change it afterwards without a charge. The

size of the facility is important because it determines the total value of purchases the customer

can buy on credit, and also because it determines the minimum monthly repayment.

With a revolving credit card, the issuer may require a minimum transaction value for

purchases (and may further require different minimums for first and subsequent purchases),

and there may be a fee on opening the account based on the size of the intended credit facility

or on other factors. The customer usually received monthly paper statement, and with some

providers, customers can view the current status of their account on the Internet.

Revolving credit cards

Historical developments As Ji�íková (2006) notes, before 1997 obtaining a consumer loan meant a significant

administrative hassle. Most lenders only provided specific-purpose loans and required two

guarantors. Although some credit card products existed, they were far from widespread. In

1997, this changed dramatically when GE Money Multiservis (then named GE Capital

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Multiservis) introduced a consumer loan product with an instant approval (within 30 minutes)

and not requiring a guarantor. GE Money Multiservis followed with credit cards based on

revolving credit, and those became very popular with consumers.

Reacting to the popularity of credit cards provided by consumer loan companies, Czech banks

came up with new products based on the conventional credit cards from developed consumer-

credit markets, such as the USA and Europe.

The history of GE Money Multiservis can be traced back to 1966 and the state enterprise

Multiservis that specialized in consumer loans for television sets. Multiservis was privatized

in 1993, and in 1997 it was acquired by GE Consumer Finance. The company introduced the

“O.K. karta” in 1998—the first card providing revolving credit in the Czech market. GE

Consumer Finance changed its name to GE Money in January of 2005.

Along with GE Money Multiservis, two other non-bank issuers dominate the market for credit

cards in the Czech Republic—Home Credit and CETELEM.

CETELEM was founded on November 23, 1996 and started its business activities on May 29,

1997. In June 2002, CETELEM became a member of MasterCard International association.

The first “Karta Aura” with MasterCard Electronic™ was issued in September 2003. In the

following 2 years, CETELEM issued roughly 500,000 cards.

Home Credit, a.s., founded in 1997, was one of the business ventures of the PPF holding.7

Home Credit started to provide consumer loans in 1998 when it established Home Credit

7 In 2005, the consumer loan activities on the Czech market were concentrated under Home Credit, a.s. as a part of a corporate restructuring aimed at setting up separate corporate entities according to the geographic markets

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Finance, a.s. In 2000, Home Credit in cooperation with Expandia Banka issued the first

universal (brand) credit card in the Czech Republic. Its “Karta YES” card became the first

Czech credit card to be used internationally where Maestro was accepted (including cash

withdrawals at ATMs).

Current issuers and their products The biggest consumer loan provider in the Czech market is GE Money Multiservis. It offers

its credit products at 6,350 brick-and-mortar retail stores and at 60 Internet stores. Customers

can use GE Money Bank’s ATMs (370 in the Czech Republic) to withdraw cash. In 2005, GE

Money Multiservis provided loans totaling almost CZK 9 billion. It offers personal loans

(“Expres p�j�ka”, CZK 30,000–200,000), consumer loans (“Multiservis úv�r”, CZK 3,000–

75,000) and credit cards.

In 2005, the company issued almost 109,000 of its “MoneyCard” credit cards (the total

number of active cards was approximately 137,000 at the end of 2004), and it thus became the

second most widespread credit card in the Czech market. “MoneyCard” is a conventional

credit card with similar features to those of bank-issued cards. At the same time, GE Money

Multiservis also offers “O.K. karta”, its older product based on revolving credit.

CETELEM provided loans for CZK 7.4 billion in 2005, which represented a year-on-year

increase of 26%. Its “Karta Aura” card enables payments at more than 35,000 merchants in

the Czech Republic and cash withdrawals at more than 2,700 ATMs. It also enables payments

at numerous Internet stores. The “Klub Aura” incentive program offers discounts for various

leisure activities.

they serve. Home Credit, a.s. currently is owned by �eská pojiš�ovna, a.s., whose majority owner is PPF Group, N.V.

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In August of 2005, CETELEM started issuing the “Karta Aura”, with the MasterCard logo,

that can be used abroad. CETELEM has over 870,000 customers. It offers personal loans

(“Osobní p�j�ka” and “ON-LINE p�j�ka”, CZK 5,000–500,000), consumer loans

(“Spot�ebitelský úv�r v prodejnách”, CZK 3,000–500,000) and “Karta Aura” credit cards.

Home Credit provided loans totaling over CZK 6.7 billion in 2005, which represented an 8%

year-on-year increase. It offers personal loans (“Bezú�elová hotovostní p�j�ka”, CZK 10,000

or CZK 15,000), consumer loans (“Spot�ebitelský úv�r Home Credit”, CZK 3,000–100,000),

and credit cards. By the end of 2005, Home Credit’s “St�íbrná karta” was used by almost

500,000 customers. Home Credit offers its services at more than 5,000 vendor locations. Its

“St�íbrná karta” enables customers to obtain revolving credit at partner stores and to make

purchases at merchants accepting the Maestro card in the Czech Republic and abroad. The

card also allows ATM withdrawals.

Comparison of main products on the market Cards issued by GE Money Multiservis (“O.K. karta”), Home Credit (“St�íbrná karta”) and

CETELEM (“Karta Aura”) are quite similar in the way they function. The minimum credit

limit is the same for all products—CZK 10,000, but the maxium differs significantly. The

highest is offered by GE Money Multiservis (CZK 75,000), and the lowest by Home Credit

(CZK 30,000). “Karta Aura” and “O.K. karta” enable the holder to find out the current

outstanding balance over the Internet.

Monthly interest rates are 1.78% (21.36% p.a.) for “Karta Aura”, 1.89% (22.68% p.a.) for

“O.K. karta” and 2.22% (26.64 p.a.) for Home Credit’s “St�íbrná karta”.8 “Karta Aura” has an

8 The p.a. rates do not represent the average interest rate paid by a customer. The actual interest charged depends on the repayment schedule. Interest paid in one period is added to the base for calculation of the interest in the next period, therefore the average interest rate relative to the principal is always higher than the p.a. rates.

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annual fee of CZK 150 after the first year, whereas the other products have no annual fee. GE

Money Multiservis charges a monthly fee of CZK 40 if there is any activity on the account in

a given month. The other providers do not charge a monthly fee, but do charge fees for

sending account statements of CZK 36 (CETELEM) and CZK 27 (Home Credit).

All companies impose high late payment fees that are based on a percentage of the delayed

payment. Late payments are also subject to strict sanctions in the form of additional interest

(0.08% and 0.1% daily for CETELEM and GE Money Multiservis respectively). The

minimum monthly repayment is 4%–5% of the credit limit.9 None of the cards offer any grace

period, which means that the customers always pay an interest on purchases.

All cards allow customers to change the credit limit, and also allow cash advances.

CETELEM and GE Money Multiservis offer insurance against the inability to pay off the

outstanding balance due to reasons such as physical disability, inability to work for health

reasons, loss of employment, fraud (by third party), or even death of the client.

“Karta Aura” and “St�íbrná karta” carry MasterCard and Meastro logos respectively, and can

be used at compatible POS terminals and ATMs in the Czech Republic and abroad. “O.K.

karta” can only be used at GE Money ATMs in the Czech Republic. All cards charge extra

fees for withdrawing money from ATMs, although customers may be allowed several free

withdrawals per month (see Table 3 for details). For foreign withdrawals, CETELEM and

Home Credit charge 1% of the amount being withdrawn with a minimum charge of CZK 100.

Table 3 summarizes the features of the different cards.

9 GE Money Multiservis imposes a CZK 500 lower bound on the minimum repayment.

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Table 3

Main features of non-bank issuers of credit cards in the Czech Republic

Company CETELEM, a.s. Home Credit, a.s. GE Money Multiservis, a.s.

Legal status corporation corporation corporation

Ownership structure CETELEM S.A., France Home Credit B.V. (> �eská pojiš�ovna, a.s. > PPF Group N.V.)

GE Capital International Holdings Corporation (USA)

Founded 1996 1997 1966 (1993)

Card Karta Aura St�íbrná karta (formerly Karta YES) O.K. karta

Balance enquiry over the Internet yes no yes

Credit limit (CZK thousands) 10–60 10–30 10–75

Annual fee no fee in the first year, then CZK 150 no no

Monthly fee no no CZK 40 if there is any activity on the account

Cash advance yes yes yes

Changing the credit limit yes yes yes

Insurance for inability to repay the loan

physical disability, inability to work for health reasons, death, loss of employment, fraud

not mentioned on the official site

physical disability, inability to work for health reasons, death, loss of employment (through POJIŠ�OVNA CARDIF PRO VITA , a.s.)

Card type MasterCard, MasterCard Electronic Maestro proprietary

ATM withdrawals in the Czech Republic

first 3 withdrawals in a month are free, other with a fee of CZK 45 and 0.5% of the amount (CZK 100 max.)

1% of the amount (CZK 85 min.)

first withdrawal free, then CZK 49 (in GE Money ATMs only)

ATM withdrawals abroad 1% of the amount (CZK 100 min.)

1% of the amount (CZK 100 min.) n/a

Fee for sending an account statement CZK 36 CZK 27 no

Late payment fee 8% of the payment Undisclosed, specified in the contract

20% of the payment (CZK 100 min.)

Additional interest on late payments 0.08% daily Undisclosed, specified in

the contract 0.1% daily

Minimum payment 5% of the credit limit 4% of the credit limit 5% of the credit limit (CZK 500 min.)

Grace period no no no

Incentive scheme Klub Aura not mentioned on the official site

not mentioned on the official site

Monthly interest rate 1.78% 2.22% 1.89%

Source: author’s research of respective firms’ commercial offers

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Bank-issued credit cards

Historical developments The first Czech bank to offer a credit card was �eská spo�itelna in 1998. Initially, only a

relatively small group of selected customers with good transaction histories were offered the

card. The business expanded in 2000 when Bank Austria Creditanstallt (now called HVB

Bank) also started issuing credit cards, and 2001 and 2002 are often considered to be the

significant starting point for bank-issued credit cards in the Czech Republic.

After 2002, a great variety of bank-issued credit cards emerged. Some of these products are

listed together with their issuers in Table 4. The cards on the markets differed in brand (of

card association), intended usage, target customer group, interest rate, grace period, annual

fee, credit limit, minimum repayment, transaction fees etc. Also the conditions of issuance

varied. Most cards were issued based on credit evaluation performed by individual banks,

although some cards were “pre-issued”, meaning that they were issued purely on the basis of

customer’s profile and account balance history. Some bank-issued cards required the

customer to maintain a current account with the bank, while others were not restricted in this

way.

By 2006, most banks allowed customers to pay their credit card bills online through an

electronic transfer initiated in the bank’s Internet banking service. Some customers were even

able to set up automatic direct debits drawn from their current accounts and covering up to

100% of the credit card outstanding balance (e.g. Citibank).10 Most credit cards were usable

abroad and on the Internet.

10 With a 100% automatic repayment, customers can effectively use their credit cards as charge cards.

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Current issuers and their products Table 4 lists 27 bank-issued credit card products available to consumers in April 2006.

Furthermore, there were also several charge cards,11 which are excluded from the list. The

individual products varied across a great number of relevant characteristics. Penize.cz (2006)

offers a useful and relatively comprehensive tool for comparing the different products.

Table 4

Bank-issued credit cards available on the Czech market in 2006

Issuer Product name

Citibank Kreditní karta Classic

Kreditní karta Gold

�eská spo�itelna Kredit + MC Gold

Kredit + MC Gold Univerzita Karlova

Kredit + MC Partner

Kredit + MC Partner Univerzita Karlova

Kredit + VISA Classic Partner

Kredit + VISA Electron

Kredit + VISA Gold

�eskoslovenská obchodní banka Kreditní karta

HVB Bank Kreditní karta VISA Classic

Kreditní karta VISA CREDIT SUISSE

Kreditní karta VISA Electron iDnes

Kreditní karta VISA Generali

Kreditní karta VISA Gold

Kreditní karta VISA iDnes

Kreditní karta VISA Škoda Auto

Kreditní karta VISA/�SA

Hypote�ní banka *) Kreditní karta

Komer�ní banka Kreditní karta MasterCard

Kreditní karta VISA Electron

Raiffeisenbank National Geographic

VISA Classic

VISA Gold

Živnostenská banka VISA Credit Classic

VISA Credit Gold

VISA Golf

*) The credit card of Hypoten�ní banka is only issued to clients who have a mortgage with the bank.

Source: Penize.cz (2006)

11 Such as the cards of Diners Club Czech, American Express and eBanka

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Comparison of bank-issued credit cards and revolving credit cards Table 5 compares the key features of credit card products from the major Czech banks and

consumer loan companies. The bank data is based on Šalanda (2006), who compared

regularly offered products excluding special offers and pre-issued12 electronic cards.

Home Credit does not charge an annual fee on its “St�íbrná karta”, although it charges fees for

sending account statements. Assuming 12 statements in a year, these fees amount to CZK 324

per year. Of issuers who charge an annual fee, CETELEM has the lowest, but its charges for

paper statements, could significantly exceed the official annual fee.

�eská spo�itelna had the lowest annual fee of the banks (CZK 300). Komer�ní banka and

Živnostenská banka were among the highest with CZK 590 and CZK 600 respectively. The

differences in annual fees reflect the different features and additional services provided with

the cards.

When credit cards are used to obtain credit beyond the grace period (and thus not only used as

charge cards), the monthly interest rate becomes a more significant cost than the annual fee.

Table 5 compares annualized rates. Because non-bank products do not provide a grace period

this increases the interest charged to their customers when compared to a hypothetical bank

card with the same nominal rate.

The table provides a basic idea about the relative size of the interest rates, but it is difficult to

obtain exactly comparable numbers because Czech banks do not publish the methods they use

to calculate interest. With the consumer loan companies, the situation is even more difficult,

12 Cards issued without a credit evaluation and based solely on the client’s account history and average balance.

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because the so-called APR13 varies depending on the account features and usage. Despite the

limitations of the comparison, one can still observe that Živnostenská banka and Komer�ní

banka charged the lowest rates of 15.4% p.a. and 18.9% p.a. respectively,14 and the Citibank

and Home Credit charged the highest, with 26.4% and 26.64% respectively.

Credit limits for bank-issued cards ranged from 10,000 to several hundred thousands CZK.

For most issuers, the maximum was below two hundred thousand. Citibank, catering to

customers with relatively high income and high turnover or balances on their personal bank

accounts, offered a maximum credit limit of CZK 600,000. The second highest limit was

CZK 250,000 from �eskoslovenská obchodní banka.

Citibank offered the longest maximum grace period15 (55 days), followed by GE Money

Multiservis “MoneyCard” (50 days). The remaining bank-issued cards offered a maximum

grace period of 45 days. As mentioned previously, revolving credit cards have no grace

period.

13 Annual percentage rate (APR) is an annual interest rate, which includes all fees and costs paid to acquire the loan, and which should be calculated in a standardized way, so borrowers can compare different credit products.

14 This seems to correspond to the highest annual fees charged by these banks.

15 Maximum grace period (or grace period) extends from the beginning of the billing period to defined number of days beyond the end of the billing period. The length of the grace period is the maximum number of days for which a customer can obtain an interest-free loan from the issuer. The grace period only applies to customers who do not carry a balance and who pay off their last bill in full by the end of the grace period. In the Czech Republic, the grace period is usually 30 to 50 days long.

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Table 5

Some features of credit cards issued by Czech banks and consumer loan companies

Bank Annual fee (CZK)

Annualized interest rate

Credit limit (CZK thousands)

Max. grace period (days from purchase) 1)

�eská spo�itelna 300 2) 19.80 25–149 45

CETELEM 150 [+432] 7) 21.36 10–60 0

Citibank 500 5) 26.40 12–600 55

�eskoslovenská obchodní banka 400 2) 19.20 [21.60] 3) 15–250 45

GE Money Multiservis 9) 399 4) 19.80 10–150 50

GE Money Multiservis 10) 480 8) 22.68 10–75 0

Home Credit 0 [+324] 11) 26.64 10–30 0

HVB Bank 360 2) 23.40 10–180 45

Komer�ní banka 590 18.90 6) 30–150 45

Raiffeisenbank 420 2) 22.68 20–150 45

Živnostenská banka 600 15.40 10–150 45

Notes: The table compares the cheapest embossed credit cards (Visa Classic or MasterCard Standard) issued independently, not as a part of banking packages.

1) Assuming a usual monthly billing period (30 days), a 45-day maximum grace period means a grace period of 15 days from billing.

2) The fee does not include insurance. 3) The lower rate applies to clients who have opened a current account with the bank. 4) The annual fee is waived in the first year and in any year in which the annual purchases exceed

CZK 48,000. 5) The fee is waived for annual purchases totaling over CZK 36,000. 6) MasterCard credit card, KB also offers Visa Electron with an interest rate of 21.90 p.a. 7) The fee is waved in the first year. A CZK 36 fee is charged for sending an account statement. Assuming

a customer would receive the statement monthly, these fees would add up to CZK 432 per year. 8) Assuming there is activity on the account in every month of the year. The monthly fee of CZK 40 is

waved if there is no activity on the account in the particular month. 9) “MoneyCard”. 10) “O.K. karta”. 11) A CZK 27 fee is charged for sending an account statement. Assuming a customer would receive the

statement monthly, these fees would add up to CZK 324 per year.

Source: CETELEM (2006), Home Credit (2006), GE Money Multiservis (2006), KB (2006), Šalanda (2006)

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Conclusion The vast majority of payment cards in the Czech Republic are debit cards. At the same time,

the number of credit cards in circulation is growing quickly. Despite the increasing share of

credit cards issued by banks, the Czech market is still dominated by the non-bank issuers of

revolving credit cards. In 2006, the biggest of these were GE Money Multiservis, Home

Credit and CETELEM.

Revolving credit cards were introduced to the Czech market by GE Capital Multiservis in

1997. The first Czech bank to offer a conventional credit card was �eská spo�itelna in 1998.

However, the wider market acceptance of bank-issued credit cards in the Czech Republic

came in 2001 and 2002. By 2006, a great variety of bank-issued credit cards had emerged, and

over two dozen products were available on the market.

The maximum grace period of bank products ranged from 45 to 55 days. Unlike conventional

credit cards, revolving credit cards usually do not provide a grace period for repayment of the

credit without interest. Also, the minimum repayment amount is not derived from the

outstanding balance, but depends on the available credit. The methods of calculating the

interest may differ as well.

Comparing products of banks and non-bank issuers, one notices that non-bank products have

lower or even zero annual maintenance fees. However, this cost savings may be outweighed

by account statement fees. Živnostenská banka and Komer�ní banka charged the lowest

monthly interest rates of 15.4% p.a. and 18.9% p.a. respectively. On the end of the range were

Citibank and Home Credit charging 26.4% and 26.64% respectively. The highest available

credit limits of most issuers were below two hundred thousand CZK.

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Bibliography CCS �ESKÁ SPOLE�NOST PRO PLATEBNÍ KARTY A.S. (CCS), 2006. Company profile [online]. Available from: http://www.ccs.cz/en/www/?action=company_profile&SID=b99bdcb1db582a6377a80916da300263&sign=20cc42528183803f9263b4d2f9c6ee17 [Accessed April 10, 2006].

CETELEM �R, A.S. (CETELEM), 2005. Tiskové zprávy [online]. Available from: http://www.cetelem.cz/cetelem2.php/o-nas/tiskove-centrum/tiskove-zpravy/ [Accessed March 28, 2006].

CETELEM �R, A.S. (CETELEM), 2006. Sazebník poplatk� a odm�n CETELEM �R, a.s. pro smlouvy o revolvingovém úveru – karta Aura [online]. Available from: http://www.aurakarta.cz/download/Sazebnik_AURA_051101.pdf [Accessed April 3, 2006].

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HOME CREDIT, A.S. (Home Credit), 2006. Ceník poplatk� [online]. Available from: http://www.homecredit.cz/index.php?typ=HCC&showid=67 [Accessed April 3, 2006].

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Appendix: Selected statistics

Table 6

Comparison of main figures of the Czech card market in the 3rd and 4th quarter of 2003

and in the years 2002 and 2003 (acquiring statistics)

3.Q 2003 4.Q 2003 increase % 2002 2003 increase %

Number of merchants 47,433 48,723 2.72 40,224 48,723 21.13

EFT POS 30,220 31,678 4.82 25,439 31,678 24.53

Number of transactions 21,250,319 23,574,235 10.94 42,500,466 80,373,983 89.11

Volume of transactions 24,183,668 27,682,031 14.47 51,442,921 92,558,911 79.93

Number of ATMs 2,561 2,669 4.22 2,350 2,669 13.57

Number of withdrawals 29,723,283 30,689,206 3.25 108,249,306 116,825,220 7.92

Volume of withdrawals 91,081,716 98,556,790 8.21 292,493,921 352,253,009 20.43

Source: European Card Review reprinted in SBK (2004)

Table 7

Comparison of main figures of the Czech card market in the 3rd and 4th quarter of

2003 and in the years 2002 and 2003 (issuing statistics)

3.Q 2003 4.Q 2003 increase % 2002 2003 increase %

Number of cards 6,199,519 6,373,591 2.81 5,296,067 6,373,591 20.35

- chip cards 1,326,975 1,428,732 7.67 800,551 1,428,732 78.47

Number of transactions 17,799,148 20,610,100 15.79 35,815,952 67,652,432 88.89

Volume of transactions 19,964,350 24,065,172 20.54 42,484,356 77,588,299 82.63

Number of ATM withdrawals 30,469,160 31,272,869 2.64 108,807,976 118,096,693 8.54

Volume of ATM withdrawals 88,255,467 96,378,130 9.20 268,310,261 344,853,470 28.53

Source: European Card Review reprinted in SBK (2004)

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Credit cards in the Czech Republic Jan Zika 20

Table 8

Average value of annual purchases with VISA and MasterCard in selected countries in

2002 (per one card)

Rank Country Average annual

purchases per one card (USD)

Volume of transactions

(USD million)

Number of cards issued (thousands)

1. Iceland 9,566 3,874.3 405

2. Denmark 5,747 14,097.9 2,261

3. Bermuda 5,566 423.0 76

4. Israel 4,966 18,031.9 6,631

5. Norway 4,779 27,877.6 4,578

6. France 4,541 164,176.2 36,152

7. Luxembourg 4,084 1,499.0 367

8. Montserrat 3,750 7.5 2

9. Sweden 3,582 21,402.8 5,975

10. Switzerland 3,525 11,059.9 3,138

15. U.K. 2,753 247,742.0 89,975

20. Belgium 2,095 5,875.7 2,805

23. Austria 1,931 3,574.6 1,851

26. U.S.A. 1,712 1,798,730.0 700,200

28. Slovenia 1,659 570.8 344

35. Italy 1,428 27,364.2 19,169

40. Germany 1,315 25,023.0 19,033

49. Spain 964 40,994.2 42,521

58. Japan 784 88,080.6 112,293

79. Czech Rep. 356 1,123.8 3,155

81. Hungary 332 935.2 2,816

83. Poland 327 3,070.4 9,396

84. Croatia 309 455.5 1,473

87. Russia 272 1,253.8 4,618

94. Slovakia 208 232.2 1,116

109. Romania 30 56.3 1,861

Source: The Nilson Report cited in SBK (2004)

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Credit cards in the Czech Republic Jan Zika 21

Chart 3

Average value of annual purchases with VISA and MasterCard in selected countries in 2002 (per one card)

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Source: The Nilson Report cited in SBK (2004)