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Journal of Emerging Technologies and Journal of Emerging Technologies and
Business Management Business Management
Volume 2 Number 1 Article 1
2011
Creating Customer Delight @ POS in Pantaloon Retail Store Creating Customer Delight @ POS in Pantaloon Retail Store
Tanmoy De
Amrita Majumdar
Jayanarayan Puja Panda
Follow this and additional works at: https://jetbm.imtnagpur.ac.in/journal
Recommended Citation Recommended Citation De, T., Majumdar, A., & Panda, J. P. (2011). Creating Customer Delight @ POS in Pantaloon Retail Store. IMT Case Journal, 2(1), 1-12. https://jetbm.imtnagpur.ac.in/journal/vol2/iss1/1
This Case Study is brought to you for free and open access by Journal of Emerging Technologies and Business Management. It has been accepted for inclusion in Journal of Emerging Technologies and Business Management by an authorized editor of Journal of Emerging Technologies and Business Management. For more information, please contact [email protected].
1
De et al.: Creating Customer Delight @ POS in Pantaloon Retail Store
Published by Journal of Emerging Technologies and Business Management, 2011
2
Journal of Emerging Technologies and Business Management, Vol. 2 [2011], No. 1, Art. 1
https://jetbm.imtnagpur.ac.in/journal/vol2/iss1/1
3
De et al.: Creating Customer Delight @ POS in Pantaloon Retail Store
Published by Journal of Emerging Technologies and Business Management, 2011
4
Journal of Emerging Technologies and Business Management, Vol. 2 [2011], No. 1, Art. 1
https://jetbm.imtnagpur.ac.in/journal/vol2/iss1/1
5
De et al.: Creating Customer Delight @ POS in Pantaloon Retail Store
Published by Journal of Emerging Technologies and Business Management, 2011
6
Journal of Emerging Technologies and Business Management, Vol. 2 [2011], No. 1, Art. 1
https://jetbm.imtnagpur.ac.in/journal/vol2/iss1/1
7
De et al.: Creating Customer Delight @ POS in Pantaloon Retail Store
Published by Journal of Emerging Technologies and Business Management, 2011
8
Journal of Emerging Technologies and Business Management, Vol. 2 [2011], No. 1, Art. 1
https://jetbm.imtnagpur.ac.in/journal/vol2/iss1/1
9
De et al.: Creating Customer Delight @ POS in Pantaloon Retail Store
Published by Journal of Emerging Technologies and Business Management, 2011
10
Journal of Emerging Technologies and Business Management, Vol. 2 [2011], No. 1, Art. 1
https://jetbm.imtnagpur.ac.in/journal/vol2/iss1/1
11
De et al.: Creating Customer Delight @ POS in Pantaloon Retail Store
Published by Journal of Emerging Technologies and Business Management, 2011
12
Journal of Emerging Technologies and Business Management, Vol. 2 [2011], No. 1, Art. 1
https://jetbm.imtnagpur.ac.in/journal/vol2/iss1/1