Creating An Enchanting Experience

Gayle BeacockBeacock Music

Vancouver, WA

www.beacockmusic.com

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Enchantment

1. Influence by or as if by charms and incantation: bewitch

2. To attract, move and rouse ecstatic admiration

My Story

My Story

So Let’s DigIn!

The Personalities Within The Four Walls Of Your Store

Some cause happiness wherever they go; others, whenever they go.

~ Oscar Wilde

The Crows Feet Rule

Default To

YES !

Be a Hero

Give/GetFeedback

Enchanting Your Employees

Enchanting Your Boss

Enchantment Success Story

QVC Fact:A host (salesperson) goes through 6

months of formal training before ever appearing on air

My Reality Check:Are we throughly and properly training

our associates about our business ?

QVC Fact:Cultivate an air intimacy

My Reality Check:Are we creating a sense of intimacy or

simply displaying products ?

QVC Fact:There is always a reason to celebrate !

My Reality Check:Are we finding opportunities to

showcase our products and services while entertaining our customers ?

QVC Fact:Educate and Demonstrate

My Reality Check:Are we telling the story behind our

products and services ?

QVC Fact:Make it easy to

BUY !

My Reality Check:Do we offer multiple selling channels to

our customers ?

QVC Fact:They are connected socially

My Reality Check:We are really awful in this category

How do you rate this session?Text one of the Codes below to 22333

Or go online to http://PollEv.com to submit one of the Codes above.