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Putting Performance in the Hands of Your People
Creating a Culture of Safety
Introducing
Monchello Curry, PMP
Learning Lead
Workforce Development and Training
Josh Draa, P.E. CMSE®
Senior Engineer and
Certified Machine Safety Expert
• Introduction to Safety Culture Case Study
• Illustrate Safety Culture Best Practices Hands-On Activity
• Define World Class Organizational Safety Culture
• Develop a Safety Program Prevention
Capability
Compliance
Hands-On Activity
Case Study
• Q&A
Agenda
Thank you. Introduction to Safety Culture
• The Good Mike, new COO at APM in
Irvington, NJ.
Sales grew $11.5 million to $100 million in 6 years.
Three locations Irvington Kentucky and Ohio.
Projected to be the 4th largest privately owned company.
Case Study: Auto Parts Manufacturing Corp (APM)
• The Bad 94% workforce was temporary
workers.
High incident rate - 5x greater.
One temp agency stopped providing workers due to questionable safety environment.
Good Safety manual NOT being followed.
Inadequate training (0 - 15 minutes of hands-on training)
High worker turnover
Case Study: Auto Parts Manufacturing Corp (APM)
……..Here comes OSHA
• Incomplete Recordkeeping APM represented 23 lost workday cases with 45 recordable injuries.
OSHA revealed, 211 lost workday cases with 290 recordable injuries.
2 year span showed 450 injuries including 9 amputations, 54 smashed injuries, 16 broken bones, 73 lacerations, 37 back injuries, and 56 flash burns.
• Deficient Training APM supervisors trained temp staff 0 (zero) to 15 minutes hands-on.
OSHA recommends 8 hours to 2 weeks of training for the metal-working industry.
Case Study: Auto Parts Manufacturing Corp (APM)
• The Ugly
Machine guarding
Guarding of rotating parts and nip points
Fall protection
Poor machine operator training
Machinery anchoring
Equipment inspection records
Egress for machine operators
Unlabeled containers
Outdated Safety Data Sheets (SDS) and lack of hazcomm
Lack of appropriate PPE
Case Study: Auto Parts Manufacturing Corp (APM)
• The Key Learning: “Success” is not just dollars and cents. Poor safety affects your reputation and it is costly! Despite lower wage costs, a hazardous environment
is not sustainable in the long-term. Providing a safe work place is a key to meeting
strategic business goals. A written safety program is not enough! A written program is only one component of a safety
excellence model. Excellence in safety also requires management commitment, employee involvement, and safety site leadership.
Case Study: Auto Parts Manufacturing Corp (APM)
Safety Culture Best Practices
Safety Culture is the
foundation of safe plant operation!
Safety culture is a measurement of company and worker behavior that is transparent, accountable and seeking to continually improve safety.
Safety Culture Defined
Polytron, Inc. 2014
• Employers are advised and encouraged to institute and maintain in their establishments a program that provides adequate systematic policies, procedures, and practices to protect their employees from, and allow them to recognize, job-related safety and health hazards.
• An effective program includes provisions for the systematic identification, evaluation, and prevention or control of general workplace hazards, specific job hazards, and potential hazards that may arise from foreseeable conditions.
OSHA’s Definition
1926 Subpart C, Safety and Health Program Management Guidelines
The extent to which the program is described in
writing is less important than how effective it is in
practice.
• Management Commitment and Employee Involvement
• Worksite Analysis
• Hazard Prevention and Control
• Safety and Health Training (employee/supervisory)
OSHA’s Elements of Safety Program
World Class Safety Culture
Policies
Goals
Hazard
Control
Passive
Engagement
Proactive
Engagement Best
Practices Integrated
Engagement
Audits
Scorecards
Safety Program
Vision / Mission
Principles
Safety Committee
Polytron, Inc. 2014
OSHA Safety Program vs World Class Safety Program
Management Commitment and Employee Involvement
Worksite Analysis
Hazard Prevention and Control
Safety and Health
Training
• Vision / Mission
• Principles
• Safety Committee
• Safety Program
Engagement
Rules
Compliance • Rules,
Regulations,
Audits,
Scorecards
• Safety Program
Engagement
Rules
Prevention • Policies, Goals,
Hazard Control
• Safety Program
Engagement
Rules
Capability • Passive, Pro-
Active, and
Integrated
Engagement
World Class Safety Program Components
• Vision/Mission • Principles • Safety Committee • Safety Program – Engagement Rules Prevention
• Policies, Goals, Hazard Control
Capability • Passive & Pro-Active Training • Integrated Safety Activities &
Award System
Compliance • Rules, Regulations, Scorecards
World Class Safety Culture
Vision / Mission
Principles
Safety Committee
Safety Program
Polytron, Inc. 2014
Safety Culture Starts With Vision/Mission
We are committed to providing
a safe and healthy workplace
for our employees …
We will provide the leadership
necessary to create a culture
in which all employees accept
personal responsibility for
workplace safety & health.
We have the right to work in
a safe environment.
Our vision is to have every
colleague, contractor and visitor
return home safely at the end of
each day.
You get the level of safety performance
and excellence that you, as a leader,
personally demonstrate you want.
Guiding Safety Principles
Safety Culture continues by establishing principles to guide leadership, employee, and
contractor behavior.
• Work is never so urgent that we cannot take time to do it safely.
• Everyone is obligated to raise concerns about hazards.
• All supervisory levels are accountable for safety performance.
• You must demonstrate alignment to the safety mission in both words and actions.
• Safety must be a performance measurement for all employees.
Guiding Safety Principles
• Primary purpose – to promote safety awareness and reduce probable injury/loss.
• General functions include: Support Safety Vision/Mission and Principles
Develop safety policies and program
Identify workplace hazards
Enforce safety rules
Monitor safety program
Reduce frequency of injuries
Safety Committee
Develop a Safety Program
World Class Safety provides a model to establish, understand, measure, and improve safety standards.
Safety Program Icons and Mottos
Everyone goes home safe,
every day, everywhere.
Four pillars:
• Culture
• Prevention
• Compliance
• Capability
CARES Coaching
Associates to
Reinforce Excellence and
Safety
Primary structure for defining and supporting Culture Safety: • Prevention – includes policies, goals, controlling hazards.
• Capability – includes passive, proactive & integrated employee engagement
• Compliance – includes best practices, audits, scorecards
Safety Program Structure for Success
Prevention Component
Prevention is the stabilizing structure of a Safety Plan. It prepares the environment by:
• Providing policies and procedures to follow.
• Establishing goals to benchmark against.
• Implementing hazard control through guarding, technology and assessments.
Prevention Component
• Establish health & safety policies.
• Develop specific rules based on the policy.
• Provide a procedure to accomplish the rule requirements.
Policies & Procedures
Safety Rules • All injuries must be reported as
soon as possible. • PPE must be work as
prescribed by management. • All guards must be kept in
place • All OSHA Safety Standards
concerning LOTO of energized equipment will be followed.
Benchmark Safety Goal
Establish smart goals to benchmark your status and target success. Each goal may requires a different approach.
• 40% - Basic Safety 101 Training
• 20% - Procedure Changes
• 10% - Habits & Technology
10 -70% Fewer Incidents by 2017
ASSE Symposium “Achieving World-Class Safety”
OSHA Top 10 Violations for 2015
Standard Total Violations
1 Fall Protection (1926.501) 6,721
2 Hazard Communication (1910.1200) 5,192
3 Scaffolding (1926.451) 4,295
4 Respiratory Protection (1910.134) 3,305
5 Lockout/Tagout (1910.147) 3,002
6 Powered Industrial Trucks (1910.178) 2,760
7 Ladders (1926.1053) 2,489
8 Electrical-Wiring Methods (1910.305) 2,404
9 Machine Guarding (1910.212) 2,295
10 Electrical-General Req. (1910.303) 1,973
(Data as of Sept. 8, 2015)
Implementing Hazard Control
• Apply safeguards in the environment appropriate to the policies and needs: Protective gear for employees and contractors.
Signage to specify requirements.
Technology to reduce Operator error.
Capability Component
Capability is the skill component of a Safety Plan. It prepares employees by:
• Adding passive engagement awareness to the environment.
• Establishing proactive engagement through orientation, formal training and coaching.
• Encouraging integrated engagement that is skill driven and incorporates employee awards.
Capability
Reflective:
• Requiring no employee action.
• Building basic awareness. Examples: • Safety awareness posters • Equipment labels • Hardhat stickers • Visitor welcome videos
Passive Engagement
Planned:
• Encourages employee actions.
• Improves essential awareness.
Examples:
• New employee orientation
• Required training PPE, GMP, LOTO, Area and Equipment
• Hands-on Mentoring Shift meetings
Safety checklist, peer-accountability
Proactive Engagement
Formal Training
Formal training transfers and validates knowledge of policies, rules, procedures.
• Include safety in agenda
• Provide class discussion
• Include hands-on validation of ability
Hands-on:
• Requires employee action.
• Rewards awareness and compliance.
Example:
• Machine Safety Checklist
• Job Hazard Checklist
• Safety Observation Cards
• Award programs
Integrated Engagement
• Machine Safety Checklist
• Heat Map
• Job Hazard Checklist
Safety Tools for Integrated Engagement
Machine Safety Checklist
• Discovery document to prompt action
• Identifies further research needed
• Helps prioritize machines for full risk assessment
• Completed by anyone capable of identifying unsafe conditions.
• Not a risk assessment or certification
Checklist At A Glance
Assessing outcomes (items 5 through 15)
• Collect results from all machines checked.
• “No” answers – Take action to bring into compliance.
• “Don’t Know” answers – Take action to gather needed data, then re-evaluate.
• “Yes” answers – confirm documentation and continue with regular inspections.
Facility Machine Safety “Heat Map”
Checklist Item Filler
Accum Conveyor Labeler Case Packer Shrink Wrapper Palletizer
5 Y DK DK Y DK DK
6 Y DK Y Y N Y
7 Y Y Y Y Y N
8 Y N Y N N N
9 DK N Y Y DK DK
10 Y Y Y Y N Y
11 Y Y Y DK Y N
12 Y Y Y DK Y DK
13 Y Y Y Y Y Y
14 Y DK Y Y Y Y
15 Y N Y Y Y Y
41
Job Hazards
Job Hazard Checklist
42
• Safety Communication / Documentation / Training
• General Area Safety and PPE
• Chemical and Fire Hazards
• Hand and Portable Power Tools
• Material Handling
• Electrical Safety
• Construction-Related Hazards
• Promote safety through awareness
• Provide areas to improve training and communication
• Provide process for regular inspection of equipment and work areas
• Opportunity to decrease injuries and near misses
Job Hazard Checklist Best Practices
43
Capability is the skill component of a Safety Plan. It prepares employees by:
• Adding passive engagement awareness to the environment.
• Establishing proactive engagement through orientation, formal training and coaching.
• Encouraging integrated engagement that is skill driven and incorporates employee awards.
Capability
Compliance Component
Compliance is the discipline element of a Safety Plan. It measures success by:
• Establishing best practices to follow.
• Implementing hazard prevention through audits.
• Providing opportunities for success
through scorecards.
Compliance
A best practice is a method or technique that consistently shows superior results and is used as a benchmark.
• Procedures Continuous procedure validation & update
PPE stations replenished every shift
• Coaching Formal methodology in place
Peer accountability
• Discipline & Awards Violation policy
Consistent observations
Best Practices
• Scheduled internal audits Job Hazard Analysis
Job Safety Analysis
Audits
www.otcbi.com
• Monthly tracking method to measure against goal By employee, dept, incident
Scorecards
www.docstoccdn.com
Primary structure for defining and supporting Culture Safety: • Prevention – includes policies, goals, controlling hazards.
• Capability – includes passive, proactive & integrated employee engagement
• Compliance – includes best practices, audits, scorecards
Safety Program Structure for Success
Case Study: Culture of Safety
Problem – In 2009 company employees were injured because of …
a lack of knowledge of Photoeye & LOTO locations.
40% were not wearing ear protection properly.
Goal – Reduce fatality and incidents by 50% by 2010 , including the following objectives:
Improve the Safety Culture
Comply with all applicable laws and regulations
Case Study: Culture of Safety
Implemented Solutions
Training for all
ICP (train-the-trainer)
Safety Activities
Safety Topic
Awards
RESULT
In 60 days hearing protection use improved for 90% compliance.
In one year overall injuries related to non-LOTO compliance was reduced by 60%.
• Introduction to Safety Culture Case Study
• Illustrate Safety Culture Best Practices Hands-On Activity
• Define World Class Organizational Safety Culture
• Develop a Safety Program Prevention
Capability
Compliance
Hands-On Activity
Case Study
• Q&A
Closing
Questions
54
Thank You!
3300 Breckinridge Blvd., Suite 100 Duluth, GA 30096
855.794.7659
55