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Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain

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Page 1: Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain
Page 2: Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain

Create an upward spiral of success that turns your annual profits into monthly profits

Double customer satisfaction in weeks or months, not years

Retain best employees with engagement not over-priced compensation packages

Page 3: Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain

(People x Purpose)Passion = Profits

Align all elements of your business to accelerate profit growth

Develop projects with significant ROI every time

Measurable and sustainable results

Page 4: Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain

Build cross-functional relationships

Eliminate information and process silos that destroy profitability

Engage employees’ best value—their intelligence

Relate to customers from their perspective

Page 5: Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain

Identify critical success factors in your organization

Engage creative side of every employee to harvest the best ideas

Leverage customer feedback for new products and services

Page 6: Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain

Decades of Psychological Studies

Cutting-edge Neuroscience

A century of Success Coaching

Current exercises in Organizational Behavior

Best practices of Operations & Logistics Research

Proven results from Leading Companies

Page 7: Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain

30 consecutive days of coaching

Web-based training and exercises

Printable lessons

Engagement metrics tracked daily

Follow-up and catch-up coach also available

Page 8: Create an upward spiral of success that turns your annual profits into monthly profits Double customer satisfaction in weeks or months, not years Retain

What training program can create this level of results in 15 hours a month?

Only because:

Every employee is engaged in their current situation

All employees learn the same material

Exercises create relationships and eliminate profit-killing silos

Creative ideas are surfaced and acted upon