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“Create agility by tearing down the silos
in the supply chain of your SAP-run business”
April 25 - 2013 Prague
Richard den OudenDirectorEvery Angle Software [email protected]: +31 6 511 84134
Welcome – let’s start with some questions ..
How do you align supply and demand in daily operations?
Sales/customer service
● Backorders => what is the root cause? Availability?
● Critical orders => how to prevent future backorders?
Production planning
● What is really need (when? How much?)
● Prioritize planned order & production orders
● Cancelled overplanned quantities
Purchasing
● What is really need (when? How much?)
● Prioritize purchase requisition & purchase orders
● Cancelled overplanned quantities
….Or is everybody only focusing on local KPIs (doing my job)
and ‘isolated’ business functions?
2
The Functional Silos in the supply chain
3
Purchasing Manufacturing
Sales
Marketing
Customer service
Quality controlForecasting &
Demand management
Finance & controlling
Warehousing(inbound/storage/outbound)
Introduction Every Angle1
Live software demonstration2
Summary & discussion3
Agenda
Who is Every Angle Software Solutions?
■ International software company with HQ in NL
■ 16 years of experience Business Performance Management based on SAP ERP
■ Thought leader in „in Memory“ technology
■ SAP certified since 2001
■ Mature product, used by more than 70 SAP customers in more than 40 countries globally
■ Expansion AMERICAS, Asia, Pacific
■ GARTNER : „Cool Vendor 2011“ in the SAP Ecosystem
5
What is Every Angle?
● “Every Angle” from Supply Chain business process analysis perspective● Very flexible solution which helps you to
gain more visibility across your Supply Chain
● Quick “time to value” due to build in logic and out of the box content
● “Every Angle” from technical perspective● plug & play
● Adopt to customer specific processes and Data (Z-Tables)
● Can be easily enhanced with customer specific fields (Z-Fields)
● Every Angle is not only “another reporting” tool, but an analysis solution meant for operational reporting
6
Process experts Analyse results and detect performance bottlenecks
Define improvement actions
2
Define KPIsand targets
0Top managementStrategic KPIs
Measure and compare with targets
1ManagementOperational KPIs
ClosedLoop
Time & budget
Different IT for different purposes
Details, ad hoc,
variance
Execution Execute, Improve andfacilitate actual action on the floor
3
Information Provisioning for target groups
7
ManagementOperational KPIs
Measure
Top managementStrategic KPIs
BI / BW
ERP
Reporting & AnalyticsDisplay layer
Execution
Improve
… is challenging for IT & business due to data volume, flexibility, agility to cope with the daily changing requirements…
Process experts
Analyse
What should I do today to perform ?
What is the status of our processes ?
How are the orders actually flowing ?
Where are bottlenecks?
How can we improve the processes?
How are my processes running?
8
SAP
SAP
ManagementOperational KPIs
Measure
Process experts
Analyse
Execution
Improve Actions
Top managementStrategic KPIs
BI / BW
ERP
Reporting & AnalyticsDisplay layer
… leads to „Self Made“ Solutions (ABAP, Z-reports, Excel,including all related risks (costs, reliability, time, …)
9
RISKSMaintainability?
Security?
Reliability?
Scalability?
Dependency on
few persons?
(Hidden) costs?
SE16
Zreports
ABAP
‘Self made’ Operational Performance Management
SAP
SAP
ManagementOperational KPIs
Measure
Process experts
Analyse
Execution
Improve Actions
Top managementStrategic KPIs
BI / BW
ERP
Reporting & AnalyticsDisplay layer
Every Angle is the sweet spot: Plug&play solution for operational analysis/reporting (out-of-the-box content for SAP ECC)
Improvement Action lists
Operational KPI Measurement
Process Analysis
Standardcontent
Ad hocanalysis
10
SAP
SAP
Some enthusiastic customers…
Manufacturing (discrete, process, pharma/food, high-tech, ..)
Wholesale, Retail & Fashion Energy & Utilities
11
… and the direct and derived value they gained from Every Angle
Stock level reduction 16 %Reduction 2 FTE + 100 days consulting50% reduction data pollutionIncreased end user appreciation of SAP
Stock level reduction 8%Service level improvement 12%
20% efficiency improvement in production
Reduction of Working Capital with 4%Big improvement of SAP data reliability
“What it understands and this is the key between Every Angle and a lot of competition is the cross-process supply chain elements.” Sean Culey
12
Customer case 1: Tommy Hilfiger
Characteristics
● One European SAP AFS system
● Large data volume (> 150 million SD documents in SAP DB on SKU level)
● Long lead times (manufacturing in Africa and Asia)
Every Angle usage
● Monitor backorders (sales)
● Improve master data
● Prioritize PO (air freight) and check PO creation and delivery status
● Support of new seasons (order book intake => delivery & billing)
Benefits
● Improved availability => customer satisfaction & reduction lost sales
● Less air freight costs
● Quote: “We are super happy with the Every Angle tool. We actual had a meeting today with several members of our Senior European management team and they were really impressed with what we have accomplished so far. We now have supply chain transparency we never had before (nor dared to dream of)” Rudy Boogaard (VP Supply Chain)
13
Customer case 2: implementation at BASF
14
Characteristics
● One Global SAP GTS system
● Compliance for all inbound (purchasing) and outbound (sales)
● Standard reporting is slow (on-line) and not flexible
Every Angle usage
● Check master data
● Analysis of compliance process
● Monitor status of licenses (export)
● Provide operational KPIs for management
● Support internal compliance processes
Benefits
● Improved processes
● Ad-hoc reporting capabilities
● Improve compliance
● Significant time savings (replacing old manual data collection & transformation processes)
Customer case 3: Live demo at Swarovski
15
Characteristics
● One large global SAP ECC system (> 2 million material numbers)
● SAP was implemented more than 15 years ago
● “Gap” between global headquarters (Austria) and local business departments (knowledge, SAP usage, priorities)
Every Angle usage (2 week Live Demo-project in January 2013)
● Windows server was provided by Swarovski IT in SAP data center
● 1 day installation
● Data extraction from SAP Q-system (copy of PRD)
● Data quality checks (master data, order pollution)
● Analysis of supply chain processes
● Interactive workshops with business process experts / process owners
● Workshop/presentation for management, IT & process owners
Next steps
● Start of Every Angle implementation in March 2013
● Linkage of Every Angle to SAP PRD
Introduction Every Angle1
Live software demonstration2
Summary & discussion3
Agenda
Architecture
Characteristics of Every Angle architecture
● EAXtractor: data extraction using SAP Certified Function Module.
● EAServer: Built-in business process logic and SAP ERP knowledge.
● EAClient: Thin-client desktop Windows application
● EA DLL: integration with SAP GUI (ZEA03), DW/BI tools (e.g. SAP BW/BO)
SAP R/3 orSAP ECC
(Virtual) Windows system
Every Angle Extractor
Every Angle Server
Every Angle Clients
EA DLLXLS, SQL, CSV
ODBC
SAP GUI (ZEA03)
17
Server: Live intelligent objects
18
18
Tables and indexes
Objects and pointers
Every Angle Order Network Calculation
19
SITE 1200 - Dresden SITE 1000 - Hamburg
SO
Su
pp
lier
pro
ble
m
PO
Raw materials
WO
Final product
WO
Packaging Sales order
BoxLeaflet
Flask…Raw materials
TO
Diss
atisfied cu
stom
ers?
End-to-End Supply Chain Analysis
on thousands of detailed order lines
ZEA03: Angle Tree (viewing users)
Every Angle @ BASF 14.09.2011 20
ZEA03: Angle Display in ALV grid
Every Angle @ BASF 14.09.2011 21
Demonstration
Master data
● Address info (vendors, customers)
● Material master
Stock
● Overall stock values (split by stock status. Location, material type, etc.)
● Stock allocation (needed? demand?)
Sales
● Open orders
● Lost sales (cancelled orders)
● Closed sales orders (qty/value and delivery reliability in %)
Sourcing and planning processes
● Purchasing
● Production
● Quality inspectionÞ Backorders and priorities !!
22
Introduction Every Angle1
Live software demonstration2
Summary & discussion3
Agenda
Summary● Every Angle is a STANDARD SOLUTION for operational Analysis based on SAP ERP
● 99% out-of-the-box => plug & play within 1 day
● No modeling => EA derives the business processes directly form SAP customizing
● Focus on ‘end-to-end’ supply chain Processes
● Built-in SAP ERP knowledge & business process logic (e.g. bottlenecks)
● “Solution for Business” and to enable better decisions on operational questions to become proactive than reactive
● Replacing● Static (expensive) ABAP Reports or SE16… running directly on SAP ERP
● Advantages
Business IT
• Supply chain performance improvement (service level, inventory level, flexibility)
• Efficiency improvement (less time for corrections and low value adding activities)
• Transparency on detailed level• Become independent from IT
• Standard solution (no risk/impact)• Improves SAP DB performance
(reduction online query load)• Increase COMPLIANCE• Supports “Single Source of Truth”• No Data Manipulation as no data
modelling• Free up time to focus on IT related topics
24
Discussion?
● How do you align supply and demand in your daily operations?
● What tooling do you have available to get relevant information out of SAP ERP?
● How to make sure this information is used ● By the right people
● The right way
● The right time
●How to get from reactive behavior to pro-active behavior
25
Potential next steps
26
Live
Demo(2
weeks)
Rollout and Embedding
(ongoing)
● Purpose● Proof point for technical
promises (up and running in 3 days)
● Proof point for functional promises (visibility across supply chain in SAP ERP)
● Proof point for enhancing data, data model and calculated fields
● Proof point EA is for Business and creates value for the business
● Purpose● Deliver the value of EA
against clear defined USE CASES
● USE CASES create direct or derived added value for customer which supports a Business Case
● Business can work Every Angle and will use it in daily operations
● Purpose● Embed Every Angle as
standard solution for operational analysis across the organization
● Roll out to all interested divisions, affiliates, production sites
Richard den OudenDirector Every AngleEvery Angle Software SolutionsEmail [email protected]: +31 6 511 84 134www.everyangle.com
27
Disclaimer
SAP, R/3, mySAP, mySAP.com, SAP NetWeaver®, Duet®, PartnerEdge, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Wellesley Information Services is neither owned nor controlled by SAP.