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Crafting a Guide for Student Volunteerism and the One-Stop Service at Stellenbosch University. Mike Leslie 11 March 2011 With acknowledgements to Mouton et al, SURVEY OF THE OUT-OF-CLASS EXPERIENCES OF STELLENBOSCH UNIVERSITY STUDENTS AT THE MAIN CAMPUS IN STELLENBOSCH, 2010 . - PowerPoint PPT Presentation
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Crafting a Guide for Student Volunteerism and the One-Stop Service at Stellenbosch University
Mike Leslie11 March 2011
With acknowledgements to Mouton et al, SURVEY OF THE OUT-OF-CLASS EXPERIENCES OF
STELLENBOSCH UNIVERSITY STUDENTS AT THE MAIN CAMPUS IN STELLENBOSCH, 2010
OverviewStellenbosch University context
◦The creation of the One-Stop Service◦What the One-Stop Service does
Developing a booklet responsive to the needs of students
First and Second EditionsWhat lies ahead...
Students who participate in voluntary work/community service @ SU (N=1308)
Where and how do students volunteer at @ SU?
Organisation/structure through which voluntary work or community service is performed (N=434)
Frequency of voluntary work (N=425)
One-Stop Service origins RAG sought to make more visible its annual contribution through a new
initiative to demonstrate to students, the main fundraisers, the direct application of generated funds for social development;
A recent audit of Stellenbosch University asked the institution to develop “principles, processes, and monitoring mechanisms to assess the quality of current and new community interaction initiatives” (CHE, 2007: 34);
Efforts to develop MGD as an NPO had professionalized the organization, but made it increasingly less reliant on student volunteers for its programmes; and
A proliferation of short-term student projects generally lacking in coordination and capacity resulted in concerted efforts from student leadership to identify and create new campus-wide opportunities.
One-Stop Service takes shape“This new initiative could play an important role
to promote outstanding community interaction on campus by supporting individual students or groups who wanted to participate in community projects. It could help facilitate growth opportunities for students, increase the capacity of service providers by facilitating partnerships with student groups and increase the well-being of our communities by facilitating sustainable community-driven initiatives” (Burger, 2007)
Matie Community Service programmes
MGD
ABET
KLP
PrimaryHealth
Entrepre- neurship
One- Stop Service
One-Stop Service Advisory Board
One-Stop Service
SRC: CI
RAG
Student AffairsOne-Stop Service
Programme Manager
SU Academic staff
Div. Community Interaction
Other MGD staff
Maties RAG Financial contribution towards MGD 60% - One Stop Service Funds student driven projects
What does the One-Stop Service do?Sharing of knowledge, experience and
resourcesCo-ordination between student community
projectsAccess information regarding all student
involvement in communityProvide training and guidance for volunteers Enhance the professionalism of community
projects ‘ together we grow’
Where did the need arise?Following trainings and meetings, students
wanted more information on HOW to do things.
Structures, processes, and rules began to take shape and required transparency.
In the project proposal process we saw students still lacking an understanding of the WHY.
Experience and feedback necessitated further clarification*.
How has the booklet taken shape?First edition
Invited input from all stakeholders
Practicality first and foremost-What do students want to know?
Compiled any and all relevant documentation
Sorted and printed everything
Useful but less coherent
Still lacked important organisational, programmatic, and process information
Most relevant for student project leaders
Second editionReceived more constructive critique from stakeholders
Move towards balancing what students want and what they should know
More extensive editing process and common voice running throughout
Strengthened links and coherence of the booklet to specific programme activities
Direct application for short course participants
Still aimed at student project leaders but accessible and relevant to volunteers and other interested parties
Broader input!
Crafting a booklet responsive to student needsContext and structural understandingProgramme goals, activities, and theory of
changeA step by step explanation of the project
proposal process and templatesRights, risks, and responsibilitiesAdministrative information
For the future...Pilot of community interaction short
course (April-August 2011)Opportunity to incorporate partner
organisation feedbackSecond phase of community interaction
short course with project proposal process integrated (September-March 2011)
Review and revision for 2012
Contact details:
Mike LeslieCoordinator: International Student Life & IntegrationPostgraduate & International Office (PGIO)Stellenbosch UniversityPh: +27 21 808 9021C: +27 76 912 [email protected]
THANKS!