COVID-19 Webinar: Information and Support for ...€¦ · An online review of your business to help identify support, covering the following areas: •Company Strategy (Revised Covid-19

swmas.co.uk | 01278 767 010 | [email protected]

COVID-19 Webinar: Information and Support for Manufacturing SMEsFriday 17th April l 2020 | 11:00 – 12:00

Contents:

• Introduction to SWMAS Ltd

• Questions from SME’s (last week and through our Barometer)

• What Support is available through SWMAS Ltd

• Good News Stories

• Wider Opportunities – National & Local

• NHS supply chain update

• Top Tips – How to adopt some of the government guidance

• Change Management

• Q&A


Introduction to SWMAS LtdSupported > 2000 SME manufacturers across South West of England since 2002

We deliver a number of support programmes:

- ERDF HVMAP (High Value Manufacturing Programme) across South West

- HPC Supply Chain Programme

- SEIC (Somerset Energy Innovation Centre)

- South West & National Barometer

Purpose of this session:

• To help share information in relation to how to deal with COVID-19

• Understand what support is available through SWMAS & the wider networks

• Understand what commercial opportunities are available


SWMAS Support - Advisor Team

Central Office:

01278 767 010 | [email protected]

Devon

Phil Halse

07971 597 [email protected]

Dorset

David Pitfield


Gloucestershire

Alun James


Wiltshire

Tony Mattravers


Somerset

Paul Gilbert


mailto:[email protected]





SWMAS SupportBusiness Review:

An online review of your business to help identify support, covering the following areas:

• Company Strategy (Revised Covid-19 Strategy/Plan for the next six months)

• Sales & Marketing (Accessing new opportunities/Routes to market)

• Supply Chain (Understanding requirements, reshoring, new suppliers)

• Operations (Repurposing existing assets / implementing the guidance)

• Innovation (Design capability, re-engineering, R&D tax credits)

• People (Skills, CPD, Training & Development)


SWMAS SupportERDF HVMAP Business Grants:

• Grant funding available between £2k - £5k (depending on LEP area)

• Can support Capital purchases <£25k or 3rd Party delivered Projects

• Typically at 20% match funded e.g. Total Project Cost £20k grant £4k

• Simplified 4 page application

• Application approvals with 48 hrs


SWMAS SupportBusiness Assist:12 hrs of advisor support• Webinars

• CPD Training: A series of Productivity Masterclasses, including the following subjects:

• Revise your business Strategy - What’s your Covid-19 plan and how are you implementing it?

• Employee Engagement - Get everyone in the lifeboat

• New Opportunities - How do you align capabilities/prepare to supply

• Scenario Planning - Available Capacity, Leadtime Analysis, Bottlenecks, CBILS

• Risk mitigation – Supplier availability and demand fluctuations

• Stakeholder mapping – connecting to the right networks


o Targeting Improvement o Problem Solving

o People and Productivity o Team Dynamics – DISC Profiling

o Employee Engagement o Lean Tools & Techniques

SWMAS SupportBrokerage:Signposting to Wider Support Network

• Access to Additional Business Support & Funding

• There are existing programme set up prior to the Covid-19 specific support

• Linking capability to Urgent National Supply Calls e.g.

• Ventilators

• UK’s National Resilience programme via Catapult

• Injection moulding & PCB Capability

• Linking local capability to local supply calls e.g.

• >4000 company capabilities registered to HPC

• Hospital Metalcraft (Bristol Maid) – Request for skilled staff

• South west Gin company - request for mixed containers


Your Questions

• Business Closure

• Furloughing

• Financial assistance

• HR issues

• Identifying new opportunities

• Supplying the NHS

These are now consolidated on our ‘Your Questions Answered’ webpage


https://www.swmas.co.uk/business-support/covid-19-support-manufacturers/covid-19-your-questions-answered

Key Concerns - Can my business stay open?

https://www.gov.uk/government/publications/further-businesses-and-premises-to-close/further-businesses-and-premises-to-close-guidance


https://www.gov.uk/government/publications/further-businesses-and-premises-to-close/further-businesses-and-premises-to-close-guidance

Coronavirus Job Retention Scheme


View the GOV.UK Job Retention webpage here

https://www.businesssupport.gov.uk/coronavirus-job-retention-scheme/

Centralised Support

Includes practical advice for manufacturing companies and links to the latest government information and other useful references

CLICK HERE TO VIEW

COVID-19 Support Webpage

https://www.swmas.co.uk/business-support/covid-19-support-manufacturers

How has COVID-19 impacted the manufacturing community?


We have been conducting a survey since 25th March to understand how the current COVID-19 crisis is affecting the SME manufacturing sector.

The survey closed at 4pm on Friday 17th April, and we will share the final results with respondents and influential stakeholders once they have been analysed….

Manufacturing Barometer: Initial findings from first week (330 respondents)The current Manufacturing Barometer survey shows a reduction in volumes, potential job cuts, and confusion around Government support

87% of companies identifying a significant decrease in production volumes

90% of respondents expect sales to drop over the next six months

50% predict the need to cut staff – despite the Government’s furloughing scheme being introduced

>50% reported that restrictions on exporting and importing is having an impact on their operations

Many are also concerned about how paying furloughed staff will affect their cash flow

90% said that financial support was needed most, followed by overcoming supply chain disruption and detailed business advice on how to cope with the pandemic

Poll: Required SupportHow would you describe your current situation?

Results:

Source: Elizabeth Kubler-RossTime

3

85

4

A ) THRIV ING - UPLIFT IN D EMA ND

B) SURV IV ING - RED UCED BUSINESS BUT R ID ING OUT THE STORM

C) WE WON' T SURV IV E THE CRIS IS

NO OF VOTES

Good News Stories


UCL-Ventura breathing aid (CPAP)

Design and drawings

Available HERE

https://covid19research.uclb.com/product/ucl-cpap

Mauveworx:automate, print, and distribute POS marketing materials

For further information CLICK HERE TO VISIT WEBPAGE

https://medworx.co.uk/

Good News Stories – Secondary Benefits


Mouldtech Solutions – SWMAS have offered an ERDF Grant Offer to help re-shoreManufacturing for major Customer who foresaw that China Supply would no longer be viable since outbreak of Coronavirus.

The ERDF Grant was used against the purchase of a new Injection Moulding Machine to enable Mould Trials, volume production and all new Mould Tooling for that Customer.

Mouldtech Solutions are seeing a large number of enquiries coming in for new Injection Mould Tools from other Customers looking for more local solutions. In addition Mouldtech Solutions have invested in a SLA Rapid Prototyping Machine to speed up the Design to Make Process

Good News Stories – Secondary Benefits


Sandford Orchards approached SWMAS regarding funding against a new Canning Line for their range of Ciders, as a result of the recent Lockdown and unprecedented increase in demand:

“With the closure of pubs we weren't sure if we would even be able to stay open at all. But we have been bowled over by the response from our customers to our online store. Sales have soared to 1800% of levels last year - and the first things to sell were our cans. We realised that we needed to invest in our own machine so that we could pack our own products, and offer the service to other local drink producers. Cans are light, and transport really efficiently - this grant made a difficult decision easy, it will create jobs and build the local resilience of supply for ourselves and many other producers. Thank you SWMAS for your swift and professional service”

Barny Butterfield, Sandford Orchards

We are seeing secondary opportunities in

Office equipment & furniture | IT equipment (headsets / Microphones) Home entertainment | Gym equipment | Re-shoring supply base

Good News Stories


A metal fabrication company in Dorset saw their order book growth by 300% as they supply ICU items for the new nightingale hospitals. SWMAS grant support helped with the purchase of a new automated welding machine to provide additional capacity to meet demand.

Wippell & Co an Academic Robe manufacturer in Exeter has been working with SWMAS for several years –they have now turned their on site seamstress capability to adjust 40,000 face masks and are currently making 400 sets of scrubs for a local NHS Provider

A Cornish based company has repurposed part of their production facility to manufacture hospital grade, alcohol based hand sanitizer gel. SWMAS have been supporting the business to link them to other companies to get these vital stocks to hospitals, community care homes and wider manufacturing businesses

Good News StoriesPallet Manufacturer Somerlap have seen a significant uplift in their pallets for food distribution and SWMAS has been able to offer grants to increase productivity within their on site manufacturing facility

Design company Concept shed – designed and developed a innovative face shield product and SWMAS has been providing support and advice to get the product CE approved for wider use in the crisis.

Dr Antony Robotham associate Professor of Mechanical Engineering at School of Engineering Plymouth university designed and developed a simple, low cost face shield for daily use in a variety of environments for bus drivers , shop staff and other people in regular contact with the public. SWMAS helped provide the contacts for would be manufacturers and the first masks will be rolling off the production line this week

Poll: How has COVID-19 impacted your sales?

Results:

2

5

9

21

37

12

A ) SA LES HA V E INCREA SED

B) <10% RED UCTION

C) 10% - 20% RED UCTION

D ) 21% - 40% RED UCTION

E) > 40% RED UCTION

F) 100% WE A RE SHUT

NO OF VOTES

CLICK HERE to register if you think you can help

• Medical testing equipment

• Medical equipment design

• Protective equipment for healthcare workers, such as masks, gowns and sanitizer

• Transport and logistics, for moving goods or people

• Manufacturing equipment

• Warehouse or office space, for medical use or storage

• Expertise or support on IT, manufacturing, construction, project management, procurement or engineering

Opportunities – Register SupportMany Manufacturers are still open for business

Offer COVID-19 support from your business if you can support the production of:

https://www.gov.uk/coronavirus-support-from-business


View webpage

HERE

Supplier Offers:The Crown Commercial Service (CCS) have published a list of the suppliers who they have contacted to confirm their offer of support and add further details:

https://www.crowncommercial.gov.uk/covid-19/covid-19-buyer-information/catalogue-of-supplier-offers/


OPPORTUNITIES FOR SUPPLY

• Check public procurement websites

• Look into Openopps: http://www.openopps.com/

o Free resource that tries to pull together all open source tenderso 61,546 live opportunities from 189 countries around the world

http://www.openopps.com/

Opportunities through National Networks• Government Business Support - Department for Business, Energy and Industrial Strategy – CLICK HERE

• Department for International Trade - help for businesses trading overseas – CLICK HERE

• Innovate UK - UK Research and Innovation - innovation funding advice – CLICK HERE

• Enterprise Europe Network - matching international partnerships – CLICK HERE

• High Value Manufacturing Catapult - accelerate new concepts to commercial reality – CLICK HERE

• Make UK - Manufacturers Organisation - formerly Engineering Employers Federation – CLICK HERE

• Manufacturing Technology Centre - part of high value manufacturing catapult – CLICK HERE


https://www.businesssupport.gov.uk/coronavirus-business-support/

https://www.gov.uk/government/organisations/department-for-international-trade

https://www.gov.uk/government/organisations/innovate-uk

https://een.ec.europa.eu/

https://hvm.catapult.org.uk/

https://www.makeuk.org/

http://www.the-mtc.org/

SWMAS SupportBrokerage:Signposting to Wider Support Network Opportunities

Further business support can be found hereswmas.co.uk | 01278 767 010 | [email protected]

https://www.gov.uk/government/organisations/innovate-uk

Opportunities through Local NetworksLEP (Local Enterprise Partnership) Growth Hub and Gateway support in each county

Each area will have a Corona Virus Incident Management Team

• Cornwall https://www.ciosgrowthhub.com/

• Devon https://www.heartofswgrowthhub.co.uk/

• Dorset https://www.dorsetlep.co.uk/dorset-gateway

• Gloucester https://www.thegrowthhub.biz/gloucester

• Somerset https://www.heartofswgrowthhub.co.uk/

• Wiltshire https://growthhub.swlep.co.uk/


https://www.ciosgrowthhub.com/

https://www.heartofswgrowthhub.co.uk/

https://www.dorsetlep.co.uk/dorset-gateway

https://www.thegrowthhub.biz/gloucester

https://www.heartofswgrowthhub.co.uk/

https://growthhub.swlep.co.uk/

SWMAS Support – Local Networks, LEP’s & Councils


Most LEP area’s have set up a local

‘Corona Virus Incident Management Team’

These are commonly the existingEconomic Development Officers

SWMAS Support – Other Potential CustomersIf you are not supplying the NHS directly, identify the tiers of Supply for Sub Contractor Opportunities e.g. Have you got capacity & capability in any the following?

• 3 D Printing

• Injection Moulding

• PCB Boards

• Robotic Processing

• Advanced wood processing technology

• CNC drilling & machining

• Automated sheet laser cutting

• Precision tube cutting

• CNC press braking and tube manipulation

• Skilled fabrication & assembly

• Pre-treatment, degreasing & electrostatic powder coating


SWMAS Support – Local Networks, LEP’s & Councils

https://www.swmas.co.uk/business-support/can-your-business-support-key-requirements

https://www.swmas.co.uk/business-support/can-your-business-support-key-requirements

SWMAS Support - Latest News

For the very latest news from these networks, follow on Social Media:

• Twitter

• Linkedin

• Sign up for eNewsletters

• Apps

• Facebook & Instagram

A quick way to get your message across using various #tags



NHS Supply Chain

CLICK HERE to view the full list of products required

https://www.ppe-dedicated-supply-channel.co.uk/

https://www.ppe-dedicated-supply-channel.co.uk/ppe-product-listing/



SWMAS Support – How can you add value?Think beyond a list of capabilities:

• End to end Supply chain requirements – where are the bottlenecks?

• Available Capacity - Volumes, tonnage, inventory etc.

• Tolerances & Dimensions

• Accreditations

• Lead times & responsiveness

• Unit cost

• Clean Room facilities / Design capability



GTIN = Global Trade Item Number

PEPPOL = Pan European Public Procurement On-Line

PEPPOL enables the NHS and its suppliers to use standardised connection for eOrdering, eInvoicing, electronic Credit Notes and Advance Shipping Notifications.

Dun & Bradstreet D-U-N-S Number is a unique nine-digit identifier for businesses

GLN = Global Location Number


CLICK HERE TO VISIT SITE



https://consultations.dhsc.gov.uk/MVD2020


https://www.supplychain.nhs.uk/covid19/

Eye ProtectionGoggles and face masks used in hospitals

LINK to 3D printable face masks

LINK to en166, en167 and en168 specifications


Medical GlovesLINK to medical glove specifications explanation EN 455

Medical GownsLINK to EN 13795 specification for medical gowns

https://enable.hp.com/us-en-3dprint-COVID-19-containment-applications

https://www.wiseworksafe.com/blog/view/understanding-en-166-personal-eye-protection-standard

https://www.safetygloves.co.uk/blog/a-guide-to-glove-safety-en-455.html

https://www.halyardhealth.co.uk/media/17525831/hc519-02-uk_en13795norm_2015.pdf

ApronsTechnical Specifications for reusable aprons:Reusable straight sleeveless protective apron, for use in healthcare settings.Straight apron with bib, back fastening and neckband.Back fastening band and neckband should be strong and not detachable.Moisture-proof and stain resistant.Material: Opaque or translucent high quality plastic material.Water and body fluids resistant, can be disinfected with chlorine solution (0.05% concentration).Size selected: Adult size.Length: 120cm (+/-5cm) from top of the bib to lower edge of the apron, total length: 145cm (+/-5cm).Width: 80cm (+/-10cm).Thickness: 150-300 microns.ReusableNon-sterile


Technical Specifications for Single use aprons:Single-use straight sleeveless protective apron, for use in healthcare settingsSeamless liquid proof and stain resistantComfortable to wear, apron has back- and neck-band strips attached (4 in total)Both back- and neck-band can be adjusted/fastenedColor: whiteMaterial: durable environmentally friendly plastic, polyethylene (PE)Size: 85 x 145 cm (w x l) (+/- 15%)Thickness, at not less than: 50 umCan resist water and disinfectant (ethanol 70% and chlorine solution 0.5%)Supplied as pack of 100 aprons

Both specifications are from the UNICEF supply website HERE

https://supply.unicef.org/

Top Tips - First Point of Reference:


CLICK HERE to visit the below webpage

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/guidance-for-employers-and-businesses-on-coronavirus-covid-19#social-distancing-in-the-workplace---principles

Top TipsGetting to work:

• Request each employee to consider opportunities to limit social

interaction and infection risk whilst travelling to work.

Visitors:

• Review how you manage visitors e.g. window hatch for delivery

drivers, a portaloo for drivers. Please remember to treat drivers with

respect.

• Consider removing and disposing of delivery packaging followed by

hand washingswmas.co.uk | 01278 767 010 | [email protected]

Top Tips: Management• Management team to consider whether each activity is vital for the business to

continue to operate, and where working from home is possible (e.g. admin or

sales functions)

• Collate a list of vulnerable employees or employees with vulnerable relatives

• Team Leader briefings on return to work, repeat government advice on when to self-isolate

• Remind colleagues daily to only come into work if they are well and no one in their household is self-isolating

• Regular Management walk round/audit to check measures are being adhered to and

resolve problems identified/understand employee concerns

• Covid-19 Notice board with a nominated Covid-19 employee responsible for keeping and disseminating up to date info from Government Website

• Develop a system to facilitate employee’s suggestions for safe working practices or concerns


Poll:How often are you communicating to your team?

Results:


24

25

12

20

3

A ) CONSTA NTLY THROUGHOUT THE D A Y

B) D A ILY

C) EV ERY FEW D A YS

D ) WEEKLY

E) MORE THA N WEEKLY

NO OF VOTES

Top Tips: Hygiene• Reduce touch points e.g. Keep internal doors open where possible (excluding fire doors)

• Signage reminding employees of the guidelines e.g. wash hands with soap and water

for at least 20 seconds when arriving for work and at the beginning and end of every

break

• Review cleaning routines e.g. antibacterial wipes for start/stop buttons on forklifts or

similar, to clean steering wheels, keyboards and phones, ensuring soap dispensers are

topped up. Hand sanitiser at strategic locations

• Consider supplying PPE - Example gloves and masks if appropriate and disposal.

• Consider changing methods E.g. a contactless card machine to avoid handling money in

canteen or paper towels to dry cups rather than a tea towel

Top Tips: Social Distancing• Visual Management - tape on floors to designate 2m gap in appropriate areas (as

per supermarket) – Example: taping up every other wash basin

• Consider lay out of office desks/production areas to ensure distance between

employees. Staff should work side by side or facing away from each other rather

than face-to-face if possible. Example: remove alternate or facing chairs in the

canteen

• Limit social interaction, maybe look at areas staff congregate like clocking in/out to

see if there are viable alternatives

• Split shifts mean fewer people in the workspace making social distancing easier

• Staggered breaksswmas.co.uk | 01278 767 010 | [email protected]

Call to Arms – Business As Unusual

Necessity is the mother of invention

A lot of businesses are having to re-invent the way they do business:

• New Processes

• Product design revisions

• Re-purposing assets

• Matching skills & capabilities to new opportunities


Coronavirus – context of the situation


Economic Performance

Time

RESPONSE PHASE RECOVERY PHASE THE NEW NORMAL

Public Health Crisis Economic Crisis Capitalising for growth in new paradigms

Change – It’s Emotional

Integration

Meaning

Experimentation

Letting Go

Looking back, living in the past dominated by emotion

Looking forward to the futureInclined to reason

Blame

Realisation

Denial

Shock

Morale, Self Esteem, Self Confidence, Perceived

effectiveness

High

Low Time

OPEN

HIDDEN

Trust is essential to

keep the transition in the

open


Change – It’s Emotional

Integration

Meaning

Experimentation

Letting Go

Looking back, living in the past dominated by emotion

Looking forward to the futureInclined to reason

Blame

Realisation

Denial

Shock

Morale, Self Esteem, Self Confidence, Perceived

effectiveness

High

Low Time

OPEN

HIDDEN

Trust is essential to

keep the transition in the

open


Support

Confront with Reality

Give information

Support, Listen

Encourage effort

Coach

Support

Support

Poll:Where are you on the change curve?

Results:


0

0

6

23

31

18

A ) SHOCK

B) D ENIA L

C) FRUSTRA TED

D ) UNCERTA IN

E) A CCEPTA NCE

F) POS IT IV E - NEW ENERGY

NO OF VOTES

Views of Change

Which View Is Right?

Your View Another View

The Limits of Change

The Vision

The Belief

Change Equation

Capacity For Change

ActionableFirst Steps

Pressurefor Change

Successful Change

Fast Change that Fizzles out

Bottom of the In tray

Anxiety and frustration

Haphazard efforts/ False Starts

VisionCapacity

For ChangeActionableFirst Steps

VisionActionableFirst Steps

Pressurefor Change

VisionCapacity

For ChangePressure

for Change

VisionCapacity

For ChangeActionableFirst Steps

Pressurefor Change

Change in Manageable Chunks

Time

Vision

ActionableFirst Steps

Ch

ange

What is the first step?Complete it and you are less likely to slip back

ActionableNext Steps

Weeks

Months

Years

Poll:How far ahead are you planning?

Results:

9

25

9

10

8

12

A ) D A ILY

B) WEEKLY

C) EV ERY 3 WEEKS

D ) MONTHLY

E) 3 MONTHLY

F) 3 MONTH - 6 MONTHS

NO OF VOTES

Poll:Do you require support from the SWMAS team?

Results:

32

35

A ) YES

B) NO

NO OF VOTES

SWMAS Support - Advisor Team

Central Office:

01278 767 010 | [email protected]

Devon

Phil Halse


Dorset

David Pitfield


Gloucestershire

Alun James


Wiltshire

Tony Mattravers


Somerset

Paul Gilbert







Webinar Q&A Session


Q: We are in the supply chain for ventilators and produce parts that are in the assembly but don’t produce the finished item - are the (NHS Supply Chain) links recommended in the slides also suitable for us to promote our capabilities on?A: Yes, they would be - we are also running a localised capability listing so would welcome further contact to add you to this and make linkages where needed

Q: Can you post the supply chain opportunity linksA: Yes – please CLICK HERE to view

Q : What does ‘Reshoring’ mean? A : This is a generic term for bringing product back into UK for manufacturing - from China, for example

Q : Maximising opportunity In a business with furloughed staff is tricky - can they volunteer to help?A: Furloughed workers can not do voluntary ‘work’ for their employer but may volunteer for other activities in the community

*PLEASE NOTE*We will continue to answer your questions to the best of our ability, but please ensure that you visit the

government’s COVID-19 Business Support Page regularly for the most up-to-date information.


https://www.businesssupport.gov.uk/coronavirus-business-support/?utm_campaign=business%20support%20covid19&utm_medium=referral&utm_source=stakeholder&utm_content=biz-support-covid19-stakeholder-pr-230320

Documents

COVID-19 Webinar: Information and Support for ...€¦ · An online review of your business to help identify support, covering the following areas: •Company Strategy (Revised Covid-19