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April 9th, 2020
COVID-19: LOCKDOWN WEEK 1-2SOUTH AFRICA
IRI Thought Leadership
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 2
Lockdown Life Update SUmmary
• As we settle into Lockdown life maintenance and
stabilization has firmly cemented this week. Growth has
slowed in Week 2 and we anticipate a muted Easter
performance.
• Anxiety around Health (virus) and Wealth (recession) will
persist in the months ahead due to uncertainty.
• Shopping this week has evolved further as we adjust to this
new, but temporary way of life
– Always ‘make-it-yourself’ cooking
– In-home entertaining (toys, games, baking)
– Renew interest in in-home hobbies (baking continues to
accelerate)
– My home, my castle (spring cleaning and baking)
– Adjusting to restrictions and living without
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 3
Coronavirus cases cross the 1.5mill mark globally, Fitch has downgraded our credit rating and the
Rand hits an all time low, whilst SA waits in anticipation on whether the lockdown will be extended
https://www.worldometers.info/coronavirus/
Last updated: April 09, 2020, 09:17 GMT
Sources: https://www.thesouthafrican.com/news/finance/fitch-rating-downgrade-knocks-the-rand-past-r19-to-the-dollar/
https://www.businessinsider.co.za/coronavirus-in-south-africa-everything-we-know-about-covid-19-in-sa-2020-3
Image via Adobe Stock
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 4
South African deaths have increased to 18 this week
New York State alone has had more cases than Italy
Cases Deaths
Days since first reported case
34 99 70 67 67
1,529,974 globally 89,427 globally
+50% vs. Previous update +68% vs. previous update
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 5
Lockdown
South Africa is on Day 14 of lockdown (09 April 2020)
Dec 31
China alerts WHO
to many unusual
pneumonia cases
in Wuhan
Jan 7
Confirmation
that officials
have identified
a new virus
Jan 20/21
Confirmed cases outside
mainland China in Japan,
South Korea, Thailand & US
Jan 30
WHO declares
global health
emergency
Mar 5
First South African
tests positive for
Corona Virus
Mar 15
Ramaphosa
declares a National
State of Disaster
Mar 23
21-day lockdown
announced to begin on
Thursday at midnight
Jan
2020
Feb
2020Mar
2020
Mar 11
WHO declares
Corona Virus
outbreak a Pandemic
Current Data
Week
Mar 26
Start of SA
lockdown
Mar 27
First death in
South Africa
Feb 21/23
Virus surges in
Italy as officials
lockdown towns
Jan 11
China reports
first deathApr 7
Boris Johnson
admitted to
hospital
Apr
2020
Apr 8
Minister Ndabeni-
Abrahams put on
special leave for
breaching lockdown
regulations
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 6
Current data trends reflect South Africans during Lockdown Week 2
Market Response to COVID-19: Expected Phases
Some Consumer Segments, Including 65+, are Likely to Exhibit Behaviors Within the Next Phase Before Their Market Moves into it
PhaseGov’t / Societal
ResponseCharacteristics
Consumer
ResponseExpected CPG Impact
I MonitoringMonitoring for potential incidence but no formal
restrictions
Passive Prevention
Increased sales of virus prevention items, e.g., hand sanitizer, HH cleaners, vitamins
II Containment
Self-quarantines, social distancing, large group
event cancellations, increased work from home
Active Preparation/Prevention
Above +• Stock up on necessities and symptom relief, e.g., frozen
and shelf-stable foods, toilet paper, sports drinks, cold medicine, pain relief
• Start of declines in away-from-home consumption and small-format sales
III Lockdown
Enforced quarantines and travel restrictions; significantly limited personal interaction outside the home
Cocooning
Above +• Increased sales of products enhancing at-home
experience, e.g., DVDs, streaming services, salty snacks, ice cream, chocolate
• Rapid increase in online purchases and frictionless food delivery; massive declines in away-from-home consumption
• Likely to see an increase in Home Maintenance & Garden categories as shoppers look to DIY during lockdown
Note: Data reflected in report does not include Costco or Total e-Commerce.
Mar 27th to
16th Apr Current Data
Week
March 16th
to Mar 26th
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 7
Stricter lifestyle restriction have driven slower lockdown growth in SA versus other countries.
Informal food (hawking) and liquor traders are also closed
South Africa Italy UK USA Australia
Alcohol sales allowed
during lockdown
Cigarette sales allowed
during lockdown
Restaurants takeaways &
food delivery allowed
Category restrictions in
store
Item limits per product
Limited number of people
per store
Initially
were
open
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 8
0
10
20
30
40
50
08/03/2020 15/03/2020 22/03/2020 29/03/2020 05/04/2020
Total Edible & Non-Edible Grocery Essentials (excl. Liquor & Tobacco)
% Change in Value sales vs. Year Ago
Panic Buying
Mar 5
First South African
tests positive for
Corona Virus
Mar 15
Ramaphosa
declares a National
State of Disaster
Mar 23
21-day lockdown
announced starting
Thursday midnight
Sunday Wk
ending date
Sample of formal retail
1st full week
on lockdown
Pay-day
shopping
occurred a week
earlier this year
before lockdown
A steep decline in essentials growth during the first full lockdown week. Pay day uplifts restricted to one
week as opposed to two weeks
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 9
Mar 15
National State of
Disaster declared
Mar 23
21-day lockdown
announcement
Mar 25
Pay-day
Total Essentials
% Value Growth vs. YA
WE = Week Ending
LSM 1-6 continues stockpiling during Sassa grant week and Edible Groceries gain importance over Fresh/Frozen/Perishables.
LSM 7-10 remained in lockdown during the first week and were more likely to purchase Fresh/Frozen/Perishables for meal
maintenance
WE 03/15/2020 WE 03/22/2020 WE 03/29/2020 WE 04/05/2020
LSM 1-6 LSM 7-10
First full
week on
Lockdown 49 52 50 51 53 49
40 37 38 39 37 41
11 11 11 10 10 10
WE03/22/2020
WE03/29/2020
WE04/05/2020
WE03/22/2020
WE03/29/2020
WE04/05/2020
Edible Groceries Fresh/Frozen/Perishables Non Edible Grocery
Value Share to Essentials
LSM 1-6 LSM 7-10
Sassa
grants
shopping
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 10
Products to make working from home and cooking easier, topped the growth list vs year ago
across all LSM groups
Cell Phone Hardware & Accessories Cell Phone Hardware & Accessories
Citrus Fruit Games & Puzzles
Spices & Seasonings Citrus Fruit
Games & Puzzles Kitchen Gadgets
Home Audio Home Audio
Frozen Fish Spices & Seasonings
Wheat Wheat
Small Cooking Appliances Small Cooking Appliances
Baking Ingredients Baking Ingredients
Kitchen Gadgets Frozen Fish
Vinegar Potatoes
Onions Onions
Cereals Cereals
Potatoes Braai Acessories
Airtime Medicinal
Phone Data Phone Data
Soft Fruit Creamers
Medicinal Extension cords
LSM 1-6
Top Value Growth Categories % YA - w/e 05 April
LSM 7-10
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 11
After stockpiling and pay day, growth has started slowing across Personal Care, but consumers are
still looking for preventative products during the crisis
Wipes, Hand Soap & Sanitizer and Vitamins continue to be in high demand
>100 71-100 51-70 31-50 11 to
300 - 10 -10 to 0
-11 to
-30
-31 to
-50< -50
Value Growth Scale:
Full
Lockdown
Lockdown
announced,
pay day
National State
of Disaster
announced
% Value Growth vs. Year Ago
Mar 15th Mar 22nd Mar 29th Mar 29th
Wipes
Hand Soaps & Sanitiser
Vitamins
Medicinal
Household Cleaning
Oral Care
Personal Care
Toilet Paper
Pet
April 5th
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 12
Although 21 of the 26 Grocery & Beverage categories are still growing vs. YA, all have seen a slow
down vs. previous week
Pantry essentials for ‘make-it-yourself’ cooking remains important to consumers
Mar 15th Mar 22nd Mar 29th Mar 29th
Baking Ingredients
Wheat Flour
Spices & Seasoning
Oil
Rice
Sugars & Sweetners
Yoghurt
Snacks
Soup & Stock
Spreads
Maize
Biscuits
Frozen Meat & Fish
Dry Pasta
Cereals
Milk
Coffee & Tea
Juice
CSD's and Water
Mar 15th Mar 22nd Mar 29th Mar 29th
Dry Pasta
Cereals
Fresh Meat
Condiments & Sauces
Canned Food
Frozen Veg/Potato
Bread
Confectionery
Cheese
>100 71-100 51-70 31-50 11 to
300 - 10 -10 to 0
-11 to
-30
-31 to
-50< -50
Value Growth Scale:
Full
Lockdown
Lockdown
announced,
pay day
National State
of Disaster
announced
% Value Growth vs. Year Ago
April 5thApril 5th
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 13
Retailers continue initiatives to help SA during lockdown
Dis-Chem introduces drive-through Covid-19
testing sites in shopping centre parking lots at
a competitive price of R850
Pick n Pay donates R5 million
to Feed the Nation and asks
the public to contribute
through Smart Shopper points
or direct donation at till
Mr D Food teams up with Checkers to deliver
prescriptions and medication to MediRite pharmacy
customers
Shoprite Group launches daily temperature checks and
plastic face shields for staff
Speedy checkout and priority entry for healthcare
workers, law enforcement personnel and elderly
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 14
Local and global Manufacturer initiatives vary from repurposing production capabilities for medical
supplies, safeguarding employees, supporting communities with donations and raising morale with
positive conversations
Tiger Brands has
distributed 6,000 food
hampers in communities
where it’s beneficiary
schools are located
https://www.bizcommunity.com/Article/196/700/202524.html
Supporting research &
production of candidate Covid-
19 vaccines
Donated $10mil to Solidarity
Response fund created by UN
Foundation & WHO
Reckitt Benckiser has
launched a public health
information campaign to
correct misinformation and
debunk common myths
www.covid-19facts.com
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 15
Despite Liquor sales being prohibited during lockdown, alcohol suppliers are donating funds and
manufacturing hand sanitiser
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 16
Out of stocks are improving with only half of the categories experiencing more OOS than last week
MaizeDry Pasta Convenience
Soup
Total Canned FoodMedicinalBath Soaps Household Cleaning
Frozen Veg Frozen Protein
Substitutes
Wheat
Have out of stock instances increased or decreased vs. last week?
April 7th vs. April 1st
Stock Out Instance = When a product has 0
stock quantity in a store in which it is ranged
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 17
Consumers are expanding their bread recipe searches and tuna has replaced hake as consumers
are looking for inspiration
Homemade remedies and bread without yeast recipes continue to top the search related queries list
during lockdown
0
20
40
60
80
100
120
20
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0
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/04/0
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Search Terms – Interest over TimeSouth Africa
Baking Recipes Bread Lockdown extension
Bread Related Query Search
1. Bread without yeast
2. White bread recipe
3. Naan bread recipe quick
4. Bread recipe without yeast
5. No knead bread
Recipe Related Query Search
1. Hand sanitizer recipes
2. Bread recipes
3. Easy bread recipes
4. Tuna recipes
5. Biscuit recipes
Global data up to 22 March 2020
Lessons from Italy
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 19
The global demand evolution of consumer spending during Covid-19
What can we expect?
Pre COVID-19 COVID-19 &
LOckdown
Panic Buying
Lockdown
with
Limited OOH
Stock-Pile
Draw-Down
+ New Normal
Average Annual YTD Pre-March March April-July 2020 Post-July
• Baseline scenario dependent on long-term consumption and
Shopping trends
• Lockdown duration-based scenarios essential as regulations
will continue to evolve across various parts of the country
• Different categories will take different paths through the
COVID-19 crisis, depending on
‒ Role in addressing health concerns
‒ Role in at-home consumption
• Economic uncertainty will drive need for Value, and higher
focus on Essentials vs. Indulgence
• Increased unemployment will skew preference for certain
channels and assortments
• Consumer confidence and unease will change omnichannel
dynamics
SCENARIOS OF DEMAND EVOLUTION
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 20
In Italy, they had 4 weeks of stockpiling vs SA’s two weeks. Italy is
also experiencing a slow down in growth
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 21
During Week 1 of Italy’s lockdown, people’s concerns immediately
focused on the economy and personal health
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 22
Italian shoppers reduced their shopping trips, filled their baskets and
bought essentials that would last
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 23
Private Label has become more important over time
Consumers seeking value already
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 24
What does the new normal look like?
South Africa can expect the same new normal
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 25
South African trends are aligned with global trends, but we are also unique
• South African consumption patterns differ slightly from other countries due to:
– Faster reaction from the SA government meant a shorter timeframe for panic
and stockpiling
– Pay day and Sassa grants payouts impacted on weekly trends
– Stricter rules around what is essential and non-essential vs other countries
– Wholesale and independents who are reliant on informal retail will be hard hit by
the restrictions
– [Alcohol sales increased during lockdown in other countries]
• However, similar consumption patterns are also observed
– Primary health and prevention remains a concern
– Make-it-yourself baking and cooking and inspiration from the web
– Ensuing supply of pantry essentials
– In-home entertainment (across all LSM groups)
– A slow down in sales during lockdown
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 26
Recession-like behaviours are likely in the coming weeks as COVID-19 impacts the
economy
Trading DownWhere added-value is not
perceived or deemed less
necessary, purchasing
switches to economy, basics
and less frills segments.
Increased prices can also
drive this
Private LabelPeople will be looking for
more affordable solutions,
especially for pantry staples.
Increased prices can also
drive this
Smaller packsThe shift to smaller, low-
priced packs both from
demand from lower income
consumers and
manufacturers downsizing to
improve margins
ConvenienceCloser to home as well as
adding the most value will
become even more important
for consumers as transport
costs are likely to increase
IndulgencesDuring times of hardship, little
indulgences are still an
important part of life and
therefore an important part of
assortment
On-lineDeliveries and click-and-
collect likely to continue
growing as consumers seek
convenience and still aware
of health and hygiene matter
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 27
More information about COVID-19 across the IRI world
Visit our website and join our webinars to keep your finger on the pulse around the world
Contact your client representative for more information
© 2020 Information Resources Inc. (IRI). Confidential and Proprietary. 28
THANKYOU!
For More Information, Contact Us…
IRI South Africa
1st Floor, Block D, Aintree Park, Doncaster Road, Kenilworth 7708
+ 27 21 700 7420
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