Cover StandardParts covered Limited*

Term 3 years / 175,000 km

Per claim limit $1,000

Total claims limit $3,000

Extras N/A

Cost Free

*refer to PDS

Cover PremiumParts covered Comprehensive*

Term 5 years / 175,000 km

Per claim limit $2,000

Total claims limit Unlimited*

Extras N/A

Cost

ServicingOnly with us

How oftenEvery 6 months or 10,000kms

How muchRefer Dealership

Vehicle Age

Risk of B

reakdow

n

Extended Plans cover the most important part of a vehicle’s lifetimeNew Vehicle Warranty

Manufacturer’sLiability

3 years

Manufacturer’sLiability

5 years

Your Liability

0 Years 3 Years 5 Years 10 Years

YOUR LIABILITY AFTER 3 YEARS

YOUR LIABILITY AFTER 5 YEARSYour risk of breakdown Conditions

Mark Cromie Holden ABN 942 903 779 6259 tradng as Mark Crmie Holden Dealer Licence M100331

10/18

USED VEHICLES

Extras Platinum Plus RoadsideInclusions National Roadside Assist

Roadside Response Flat tyres, fl at batteries, out of fuel

Towing Breakdown 100 kmTaxi fares up to $50

Lock-outs $110 Unlimited Claims

Tonnes Trailer, boat or caravan up to 3.5 tonnes

Car Hire andAccommodation $500 Unlimited Immediate Cover

Ambulance Cover $500 UnlimitedDriver & Passengers

Legal Advice

Australia-wide Coverage

Mechanical Protection Plans

Air ConditioningStandard cover: Compressor, compressor clutch. Total items covered: 2

Premium additional cover: A/C switch, blend door motor, compressor bearings, idler pulley, idler pulley bearing, recycle vent flap, TX valve, vacuum control switch. Total items covered: 10

Fuel Management SystemStandard cover: Fuel pumps, injectors, injector pump. Total items covered: 3

Premium additional cover: Accelerator pump, fuel relay, fuel sender unit, pressure regulator, solenoids, vacuum pump. Total items covered: 9

STANDARD – covers most major internally lubricated components

PREMIUM – covers most major moving mechanical components

Parts Covered

EngineStandard cover: All internally lubricated parts, including: Camshaft, connecting rods and rod bearings, crankshaft and main bearings, gudgeon pins, oil pump, pistons, piston rings, push rods and lifters, rocker arms, timing chain, timing gears, valves, valve guides and seats, valve springs. Total items covered: 14Excluded from both Standard and Premium Cover are: Cylinder head(s), engine block or barrels or blown head gaskets.

Premium additional cover: All internally lubricated parts, including: Balance shafts, big end bearings, camshaft pulley, camshaft tower, distributor, EGR valve, flex plate, flywheel, harmonic balancer, idler pulleys, oil pressure relief valve, oil sender unit, rocker arms and shafts, starter ring gear, throttle cables, throttle linkages, timing belt pulleys, turbo (factory fitted), valve stem seals, waste gates. Total items covered: 33

Electronics & Electro-MechanicalStandard cover: Alternator, engine management computer, starter motor, voltage regulator, wiper motor. Total items covered: 5

Premium additional cover: Aerial motor, air suspension compressor, central locking actuator, door light actuator and switch, electric boot release, hazard light switch, headlight motors, headlight switches, indicator switches, key remote, load proportioning valve, mechanical switches, mirror motors, mirror switch, power seat motors, rear demister switch, remote fuel release mechanism and cable, sun roof motor, window motors, window regulators, windscreen washer motors, windscreen wiper arms and linkages, wiper switches. Total items covered: 28

Body & InteriorStandard cover: None. Total items covered: 0

Premium additional cover: Accelerator pedal and cable, bonnet hinges, bonnet lock and cable, bonnet striker, bonnet struts, boot hinges, boot lock and cable, boot lock striker, boot struts, door handles and rods, door hinges, door locks and cable, door strikers, glove box lock, locks, seat belt tensioners and locking mechanism, seat recliner mechanism, seat runners, speedo cable, T/bar and bushes, vent cables. Total items covered: 21

SteeringStandard cover: Idler arms, pitman arms, power steer box, power steering pump, steering rack, tie rod ends. Total items covered: 6

Premium additional cover: Centre links, power steering pulley, steering column and bushes, steering lock, tilt lever. Total items covered: 11

BrakesStandard cover: Brake booster, calipers, hydraulic brake lines, master cylinder, wheel cylinders. Total items covered: 5

Premium additional cover: Brake linkages, brake pedal box, brake pressure limiter, handbrake cable, handbrake mechanism, proportioning valve. Total items covered: 11

Clutch AssemblyStandard cover: 2WD vehicles only. Clutch fork, clutch master, pressure plate, slave cylinder, throw out bearing. Total items covered: 5

Premium additional cover: 2WD vehicles only. Clutch cable, clutch linkage, clutch pedal box, spigot bearing. Total items covered: 9

Cooling SystemStandard cover: Electric fan thermostat, fan hub, radiator cooling fan motor, thermostat, water pump. Total items covered: 5

Premium additional cover: Heater tap. Total items covered: 6

SuspensionStandard cover: Control arms, top and bottom ball joints, radius rod bushes, stub axles, wheel bearings. (Applies to front suspension only) Total items covered: 5

Premium additional cover: Bump stop cushions, steering rack mounts, sway bar bushes, tension rod. (Applies to front and rear suspension) Total items covered: 9

TransmissionStandard cover: Internally lubricated parts only. Transmission case if damage is due to failure of internally lubricated components. Total items covered: 1

Premium additional cover: All internal mechanical parts including: Accumulators, bearings, chain and sprockets, clutch and band assemblies, electric shift control unit, gears, inhibitor switch, interlock control unit, oil pump, over drive clutch, pressure switches, selector forks, selector shafts, servo units, solenoids, speedo transducer, synchromesh assembly, torque converter case and transmission case if damage is due to failure of internally lubricated components, valve body. Total items covered: 20

Differential and Drive LineStandard cover: Bearings, centre bearings, crown wheel and pinion, drive axle housing if damage is due to failure of internally lubricated components, drive shafts, gears, half shafts, limited slip clutch pack, U and CV joints. Total items covered: 9

Premium additional cover: Axle hub bearings, axle shafts, bushings, front hub bearings, locking hub assemblies, swivel hubs. Total items covered: 15

Administered by Harrier National

10/18

Claims Procedure

1. Check customer contract to verifya. Expiry date. b. Expiry kilometres. c. That services have been carried out at your dealership (or within your group) at the required intervals.

2. Is the component covered?Check the parts covered listing in the contract.

3. What is the estimated cost?Is that cost within the “Claim limits” in the customer’s Contract? Should the repair cost exceed the limit of liability, advise your customer immediately. The customer must pay any amount exceeding the contract limit of liability. Remember too, that service items are not covered, even as part of an authorised repair.

4. Phone Harrier National on 0800 700 004Phone for an authorisation number before beginning repair. Harrier’s expert consultants will confirm that the contract remains in force (ie. not cancelled, expired, etc.) and the component is covered under the Plan.

5. After the repairClose the finalised Repair Order (R/O) and charge to your dealership’s internal in-house Mechanical Protection Plan account.

a. Email the final Repair Order (R/O) to claims@harrier.com.au.

b. Harrier National will check and validate the Repair Order for final approval.

6. Claims accountingApproved claims are paid from your Dealership claims fund reserve. At the end of each month an Approved Claims report will be distributed to your management. Approved claims should be transferred from the internal in-house Mechanical Protection Plan account to the claims fund reserve.

To ensure your claim is processed as quickly as possible, please follow these steps when making a claim.

Before you phone, you will need

Customer’s contract number Component that requires replacement or repair Last 2 service dates and kilometre readings

Current kilometre reading Claim estimate $ Repair order number

harriernational

Please noteThis Plan is not designed to repair faults existing at the date of sale of the vehicle, or within the statutory or factory warranty periods.

Repairs approval outside your metropolitan areaOn a very rare occasion, a claim will occur outside your area. The repairer should contact us on our 0800 700 004 number. We will confirm that the contract is current, the part is covered and the amount is realistic, and we will then contact your Service Manager and obtain an order number. You will treat it as a normal sub-let, phone it in to our office and get a claim number. The repairer will be requested to send his R/O to you. You will send your R/O to us. We will vet the R/O and include it in our monthly report. Your administration department will then remit payment to the repairer. Note: if the repairer contacts you direct, please phone us and obtain an authorisation, in the normal way.

NZ 10/18