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© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Bernadetta Kwintiana Ane and Dieter Roller
Institute of Computer-aided Product Development Systems (IRIS)
Faculty of Computer Science, Electrical Engineering and Information Technology
Universität Stuttgart
Product Development Systems Winter Semester 2015/2016
Courtesy of www.inmagine.com
Universität Stuttgart
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Lecture Description
Credit : 2 SWS
Lecturing Time : Tuesday, 08.00 – 09.30
Room : 0.108, Informatics Building
REFERENCES
1. Ulrich, K. T. and Eppinger, S. D. (2012): Product Design and Development,
5th Ed., McGraw-Hill International, Singapore.
2. Voland, G. (2004): Engineering by Design, 2nd Ed., Prentice-Hall: New Jersey.
3. Dieter , G. and Schmidt, L. (2011): Engineering Design, 4th Ed., McGraw-Hill.
4. Roller, D. (2010): CAD Systems Development, Tools and Methods, Springer.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Lecture Outline
Dates Topic Description
Session 1 Introduction • Design trend and challenges
• New product development
Session 2
Product Development
Process
• Development process and organization
• Opportunity identification
Session 3 • Product planning
• Identifying customers need
Session 4 • Product specification
• Quality function deployment (QFD)
Session 5
• Concept generation
• Concept selection
• Concept testing*
Session 6 Product architecture
Session 7 Industrial design**
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Lecture Outline
Dates Topic Description
Session 6
Product Development
Process
Design for manufacturing (DFM)
Session 7 Prototyping
Session 8 Axiomatic design***
Session 9
Machine design
Feature-based parametric modeling
Session 10 Machine element
Session 12 Machine design characteristic
Session 13
Life cycle design approach
• Life cycle theory in product development
• Life cycle and product-system concept
Methodological evolution in product design
Session 14 Design for X and design-centered
development model
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Winter Semester 2015/2016
20.10.2015
Introduction to Product Development
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Introduction
The economic success of most firms depends on their ability to identify the needs of customers and to quickly create products that meet these needs and can be produced at low cost.
Achieving these goals is not solely a marketing problem, nor is it solely a design problem or a manufacturing problem.
It is a product development problem involving of marketing, design and manufacturing functions.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Definitions: A product is somethhing sold by an enterprise to its customers.
Product development is the set of activities beginning with the
perception of a market opportunity and ending in the production, sale, and delivery of product.
This lecture focuses on products that are engineered, discrete and physical.
Introduction
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Introduction
Design is regarded as the
“essence of engineering”.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Characteristics of Successful Product Development
Investor’s perspective – criteria:
“Successful product development results in products that can be produced and sold profitably”.
1. Product quality
How good is the product resulting from thedevelopment effort ?
Does it satisfy customer needs ?
Is it robust and reliable ?
Product quality is ultimately reflected in market share and the price that
customers are willing to pay.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Characteristics of Successful Product Development
3. Development time
How quickly did the team complete the product development effort ?
Development time determines how responsive the firms can be to competitive
forces and technological development, as well as how quickly the firm
receives the economic returns from the team’s efforts.
2. Product cost
What is the manufacturing cost of the product ?
capital equipment, tooling, and incremental cost of producing each unit
of the product.
Product cost determines how much profit accrues to the firm for a particular
sales volume and a particular sales price.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Characteristics of Successful Product Development
5. Development capability
Are the team and the firm better to develop future products as a result
of their experience with a product development project ?
Development capability is an asset the firm can use to develop products
more effectively and economically in the future.
4. Development cost
How much did the firm have to spend to develop the product ?
Development cost is usually a significant fraction of the investment required
to achieve the profits.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Who Designs and Develops Products ?
Marketing
Manufacturing Design
Marketing function mediates the interactions between the firm and its customers.
Design function plays the lead role in defining the physical form of the product to best meet customer needs.
Manufacturing function is primarily responsible for designing, operating, and/or coordinating the production system in order to produce the product.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Duration and Cost of Product Development
Attributes Stanley Tools
Jobmaster
Screwdriver
Rollerblade
In-Line Skate
HP DeskJet
Printer
VW New Beetle
Automobile
Boeing 777
Airplane
Annual Production
volume
100,000
units/year
100,000
units/year
4 million
units/year
100,000
units/year
50
units/year
Sales lifetime 40 years 3 years 2 years 6 years 30 years
Sales price $5 $150 $130 $20,000 $260 million
Number of unique parts 3 parts 35 parts 200 parts 10,000 parts 130,000 parts
Development time 1 year 2 years 1.5 years 3.5 years 4.5 years
Internal development
team (peak size) 3 people 5 people 100 people 800 people 6800 people
External development
team (peak size) 3 people 10 people 75 people 800 people 10,000 people
Development cost $150,000 $750,000 $50 million $400 million $3 billion
Production investment $150,000 $1 million $25 million $500 million $3 billion
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
The Challenges of Product Development
Trafe-offs: An airplane can be made lighter, but this action will probably increase manufacturing cost.
Dynamics: Technologies improve, customer preferences evolve, competitors introduce new products,
and the macroeconomic environments shifts.
Details: The choice of between using screws or snap-fits on the enclosure of a computer can have
economic implication of millions of dollars.
Time pressure: Product development decisions must usually be made quickly and even without complete
information.
Economics: Developing, producing, and marketing a new product requires a large investment.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
The Challenges of Product Development
Product development is interesting precisely because it is challenging. Several intrinsic attributes that contribute to its appeal: Creation: Product development process begins with idea and ends with the production of a physical
artefact.
Satisfaction o societal and individual needs: All products are aimed at satisifying needs of some kind.
Team diversity: Successful development requires many different skills and talents.
Team spirit: Product development teams are often highly motivated, cooperative groups.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
Benchmark Competitive Product: Apple’s Case
17
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
18
Benchmark Competitive Product: Apple’s Case
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
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Apple’s Top Secret Product Development Process
Apple’s product process has held a strong fascination for many over the years as it defies long-held conventions about how it should work for companies.
Many aspects of Apple’s product development process have long been shrouded in mystery.
This is the framework on which every Apple product development is hung: 1. Every product at Apple starts with design
Designers are treated like royalty at Apple, where the entire product conforms to their vision.
The Industrial Design studio is the womb of all Apple products.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
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Apple’s Top Secret Product Development Process
2. A start-up is formed
Once a new product has been decided on, a team is organized and segregated from the rest of the company by secrecy agreements and sometimes physical barriers.
3. Apple New Product Process (ANPP)
Once the design of the product has begun, the ANPP is put into action.
It maps out the stages of the creation, who is responsible for completion, who will work on each stage and when they will be completed.
4. Products are reviewed every Monday
The ET (Executive Team) meets every Monday to go over every product
that the company has in process.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
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Apple’s Top Secret Product Development Process
5. The EPM mafia
Once a product begins production, two responsible people are enlisted to
bring it to fruition. The engineering program manager (EPM) and the
global supply manager (GSM). The former has absolute control of the
product process and is so powerful that it is referred to as the “EPM
mafia”.
6. Once a product is done, it is designed, built and tested again
At times there are leaks that display versions of a product like the iPhone
that we never see released. Many times these leaks come from China,
where a factory worker has been paid to hand off a prototype to a
blogger or journalist.
© BKA | Uni-Stuttgart | IRIS | Lecture | PDS | WS15-16
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Apple’s Top Secret Product Development Process
7. The packaging room
A room in the Marketing building is completely dedicated to device
packaging.
The security here is dedicated to new products and to design.
8. The launch is controlled by the Rules of the Road
An action plan for the product launch is generated, called the Rules of the
Road.
It’s a top secret document that lists every significant milestone of a
product’s development up until launch.
Each milestone is annotated with a DRI (directly responsible individual)
that is in charge of making that item happen.
Losing or revealing this document to the wrong people results in an
immediate firing, as noted in the document itself