COURSE OUTLINE

SCHOOL: School of Business

DEPARTMENT: Business and Management

PROGRAM: International Business Management Post- Diploma (2859)

COURSE TITLE: Global Business Strategy

COURSE CODE: INTL-406

TOTAL COURSE HOURS: 60

PRE-REQUISITES/CO-REQUISITES:

none

COURSE ELIGIBILITY FOR PRIOR LEARNING ASSESSMENT AND RECOGNITION (PLAR):

Not Applicable

ORIGINATED BY: AMIT LAHIRI, Summer 2003 REVISED: Fall 2005

DATE: FALL 2008 APPROVED BY: ___________________________________ Chair, Hassan Syed

Students should keep all course outlines for each course taken at Centennial College. These may be used to apply for transfer of credit to other educational institutions. A fee may be charged for additional or replacement copies.

Course Title: Global Business Strategy CENTENNIAL COLLEGE Course Code: INTL-406

Issued & Revised by COLT: June 2007 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar)

COURSE DESCRIPTION: This course addresses the development of two skills deemed essential for the international business person: Professional cross-cultural Negotiation and Strategy formulation. The increasing globalization of industries will necessitate an increase in strategic alliances and hence intercultural negotiations. Strategy formulation is emphasized in this course via three steps: a strong conceptual foundation delineating the steps involved in successful international business planning; to developing an analytical decision-making framework; and finally getting a “hands on” experience of making decisions in cross functional teams. COURSE LEARNING OUTCOMES: Upon successful completion of the course, the student will have:

1. Developed an appreciation of cultural classification models as well as global negotiating models.

2. Acquired key skills in the intercultural negotiating process by applying negotiation tactics and specifics of intercultural communications via presentations/role plays.

3. Developed an understanding of the international business planning process. 4. Developed an analytic framework for decision-making. 5. Acquired key skills in team-mediated project management

ESSENTIAL EMPLOYABILITY SKILLS (EES); This course supports the students’ ability to:

communicate clearly, concisely and correctly in the written, spoken, and visual form that fulfills the purpose and meets the needs of the audience.

respond to written, spoken, or visual messages in a manner that ensures effective communication.

execute mathematical operations accurately. apply a systematic approach to solve problems. use a variety of thinking skills to anticipate and solve problems. locate, select, organize, and document information using appropriate technology and

information systems. analyze, evaluate, and apply relevant information from a variety of sources. show respect for the diverse opinions, values, belief systems, and contributions of

others. interact with others in groups or teams in ways that contribute to effective working

relationships and the achievement of goals. manage the use of time and other resources to complete projects. take responsibility for one’s own actions, decisions, and consequences.

PRIOR LEARNING ASSESSMENT & RECOGNITION PROCESS (ES): Not Applicable

EVALUATION & GRADING SYSTEM: The criteria used to determine whether a student has achieved a passing grade in this course is as follows: An overall 50% success rate based on the grading scheme below: Test #1: (component 1: global negotiation and cultural framework) 10%Test #2: (component 2: global business planning and strategy) 15%Test #3: (component 3: global human resources management) 10%Major integrative term project. (Refer to Handout) 30%Presentations 1 and 2 (Cross-Cultural Negotiations) 20%Cases: (Relating to each component: 5% per case) 15% 100% STUDENT ACCOMMODATION: All students have the right to study in an environment that is free from discrimination and/or harassment. It is College policy to provide accommodation based on grounds defined in the Ontario Human Rights Code. Accommodation may include changes or modifications to standard practices. Students with disabilities who require academic accommodations must register with the Centre for Student with Disabilities. Please see the Centre for Students with Disabilities for details. Students requiring accommodation based on human rights grounds should talk with their professors as early as possible. Details are available on the Centennial College website (www.centennialcollege.ca ) If students are unable to write an examination due to a medical problem or unforeseen family problems, they should immediately contact their professor or program Chair for advice. In exceptional and well-documented circumstances (e.g. unexpected family problems, serious illness, or death of a close family member), students should be able to write a make-up examination to replace an examination missed. TEXT AND OTHER INSTRUCTIONAL/LEARNING MATERIALS: Text: International Management – Managing Across Borders and Cultures, 5th Edition, By Helen Deresky; ISBN 0-321-02829-5, Prentice Hall. (Package: Deresky Text, Research Navigator & Economics Issues of the Vancouver Olympics) Text web site: http://www.prenhall/deresky USE OF DICTIONARIES: Students are permitted to use a bilingual paper dictionary during tests and exams. The invigilator reserves the right to examine the dictionary for any supplemental notations. There is to be no use of electronic devices including dictionaries. Probationary Policy: Please contact your academic department for details.

Issued & Revised by COLT: June 2007 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar)

Course Title: Global Business Strategy Centennial College Course Code: INTL-406

WEEK

TOPIC/CONTENT

READINGS

LEARNING OUTCOMES

INSTRUCTIONAL

STRATEGIES USED

COURSE

EVALUATIONS (TESTS &

ASSIGNMENTS USED)

1 Component 1: Global Negotiations and Cultural Frameworks Recap of principles of personal selling; Global orientation & Cultural Classification Models

Text: Ch. 3 Handout: Course Template

- introduction of the course; - course outline; - negotiation & strategy – key skills in

business functions

- key steps of the personal selling process; - role of culture in international

management; - cultural classification models

Video: Globalisation Lecture and discussions.

2 Cross-cultural communication; Cross-cultural Negotiations

Text: Ch. 4 Text: Ch. 5

- the communication process; - communication in the context of culture; - managing cross-cultural communications;

- the negotiation process; - managing negotiations;

Team formation, Presentation schedule, assignment of countries/products, rules of assessment. (Refer to pages 424 – 426 for guidelines). Lecture and discussions. Part 1 of Integrative Project: Cultural Research.

3 Contd. with negotiation. Review.

Text: Ch. 5

Contd. with application of the culture classification models to negotiation specifics. Team Based Negotiations – Role Play (pg. 187)

Lecture & discussions; Video: Cross-cultural Negotiations. Illustrate via cases & role play

4 Presentations/TEST #1 Test #1: 10% (Ch.3,4,5) Team based negotiations: 10%

5 Component 2: Global business planning and

Text: Ch. 1

- environmental analyses; - macro and micro environments (modelling

Part 1 of project: Due. (10%)

Issued & Revised by COLT: June 2007 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar)

WEEK

TOPIC/CONTENT

READINGS

LEARNING OUTCOMES

INSTRUCTIONAL

STRATEGIES USED

COURSE

EVALUATIONS (TESTS &

ASSIGNMENTS USED)

strategy. Recap of core concepts of Intl 220 and Intl Mktg. 332 Challenges in International management

Text: Ch. 2

international business) - Globalism - social responsibility of MNC’s; - ethics in International management; - managing interdependence;

Lecture & discussions; Part 2 of Integrative Project: Country/Market Research. Explain parameters for country/industry research;

6 Case Study Method

Handout: Case Solution Format

- Steps in the case solution method Lecture and discussions; Sample Case Solution; Case assignments pertaining to each course component with deadlines for submission.

7 Strategy formulation for International markets

Text: Ch. 6 - reasons for going international; - strategy formulation process; - steps in developing International Business

strategy;

Explain Parts 3,4, & 5 of the Integrative project and resources.

8

Global alliances and strategy implementation Organization Structure and Control Systems

Text: Ch. 7 Text: Ch.8 Text: Ch. 5 (pages 180 – 186)

- organizing for globalization; - emergent structural forms; - choice of organizational forms; - coordinating and reporting for global

operations; - managing effective monitoring systems.

- Decision making – integrating strategy

and negotiation

Part 2 of project: Due. (5%) Lecture & discussions. Case 1 (Culture): Due (5%)

9 Review. Test #2: 15% (Ch. 1,2,6,7 &8 ) 10 E-Business strategy &

implementation issues Text: References to ‘E-

- overview of e-Business; - impact on international business;

Lecture & discussions.

Issued & Revised by COLT: June 2007 THIS COURSE ADHERES TO ALL COLLEGE POLICIES (See College Calendar)

WEEK

TOPIC/CONTENT

READINGS

LEARNING OUTCOMES

INSTRUCTIONAL

STRATEGIES USED

COURSE

EVALUATIONS (TESTS &

ASSIGNMENTS USED)

Biz’ boxes. - e-Business tools in strategy implementation.

11 Component 3: Global human resources management.

Text: Ch. 9 Text: Ch. 10

- staffing philosophies for international operations;

- global selection and training & development;

- expatriate compensation. - Developing a global management cadre; - Working within local labour relations

systems.

Lecture & discussions. Case 2 (Strategy): - Due (5%)

12 Cont’d. Text: Ch. 11

- cross-cultural research in motivation; - work and reward systems; - cross-cultural research on leading; - international management teams; - domestic multi-culturalism – managing

diversity.

Lecture & discussions. Case 2 (strategy): - Due (5%)

13 Review and presentations of term project.

Parts 3, 4, & 5 of the project: Due. (25%) Case 3 (Human Resources): - Due (5%) Presentation schedule for the teams.

14 Review & Pres. Contd. Team Based negotiation and decision making: 10%

15 Test # 3

Team Based negotiation and decision making: 10%

POLICY STATEMENTS College Policies The following statements are selected from Centennial College policies approved by the Board of Governors. Student Responsibilities Students are expected to know the contents of the course outline and to discuss with the professor any areas where clarification is required. Students should keep all course outlines for each course taken at Centennial College. These may be used to apply for transfer of credit to other educational institutions. A fee may be charged for additional or replacement copies. Other Policies Students should familiarize themselves with all College Policies that cover students’ rights, responsibilities, and the Academic Appeal process. For further information, consult the Academic Matters Section in the full-time and continuing education calendars. The Academic Appeal Application form is available from any Enrolment Services (Registrar) Office. Proof of Student Status Students are obliged to produce official photo identification at any time during the semester when requested to do so by any professor. (The official piece is the Centennial Student Card.) Continuing Education students do not have Centennial Student Cards, and so they may use other forms of photo identification, such as a driver’s license, health card, or other government-issued photo identification. Final Examinations When writing a test or examination, students must put their official photo-ID cards in full view, for review by the invigilator. Students who do not have official photo-ID will be permitted to write the examination with a substitute photo-ID, but they will be required to produce photo-ID at the program or department office within 24 hours or the next business day following the examination, or else the examination results will be void. Faculty Consultation Professors are available to see students outside of class time. Students can contact professors via voice mail, email, or through their program or department office. Information regarding how to contact teachers will be provided at the beginning of the course and is also available in the program or department office.

Human Rights Statement It is the policy of the College that all programs will strive for a learning, teaching, and working environment that promotes inclusion, understanding and respect for all students and employees, consistent with the Ontario Human Rights Code and the Centennial College's Statement of Diversity.