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Counseling& Student Personnel MINNESOTA STATE UNIVERSITY MANKATO Department Entry Level Program Assessment 2015

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Counseling& Student Personnel MINNESOTA STATE UNIVERSITY MANKATO

         

       

Department Entry Level Program Assessment

 

2015

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Contents  

Summary ......................................................................................................................................... 3 Needs to be Met by the Program..................................................................................................... 4 Methodology ................................................................................................................................... 4

Participants.................................................................................................................................. 4 Instruments.................................................................................................................................. 4 Procedure .................................................................................................................................... 5

Preliminary Findings....................................................................................................................... 5 College Student Affairs................................................................................................................ 5

Mental Health Counseling ………….......................................................................................... 12 Professional School Counseling ................................................................................................ 18

Discussion ..................................................................................................................................... 24 College Student Affairs............................................................................................................. 24 Mental Health Counseling ........................................................................................................ 25 Professional School Counseling ............................................................................................... 25

Conclusion ..................................................................................................................................... 26 Appendix I: Email........................................................................................................................... 27 Appendix II: Sample of Alumni Survey......................................................................................... 28 Appendix III: Sample of Internship Supervisor Survey ................................................................. 34 Appendix IV: Sample of Employer Survey ................................................................................... 39

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 Summary

 The Department of Counseling and Student Personnel consists of three Master programs in the

areas of College Student Affairs, Mental Health Counseling and Professional School Counseling.

These programs have been CACREP accredited since 1986. In accordance with CACREP

requirements, the department conducts a comprehensive program review of these programs

every three years by surveying alumni, internship supervisors and employers associated

with them. This year the assessment was conducted during fall 2015.

During the fall of 2015, the alumni, internship supervisors and employers who hired CSP

graduates, received an email with a link inviting them to participate in the program review by

completing a survey.

This document provides preliminary results of this program evaluation. At this time, results have

not been disseminated as the department typically meets to discuss results in the fall semester as the

report cycle requirements for campus have been shifted to fall semester as well.

 

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Needs to be Met by the Program

 In accordance with CACREP requirements, the department conducts a comprehensive

assessment of the three programs by surveying alumni, internship supervisors, and employers

associated with the programs every three years to determine their effectiveness of the three

preparation programs.

Methodology  Participants  The participants in the study included CSP alumni, internship supervisors, and employers who

were associated with the program during the years 2012-2015. The final sample included the

following: College Student Affairs alumni (N=13), Internship Supervisors (N=5), Employers

(N=1); Mental Health Counseling Alumni (N=8), Supervisors (N=17), Employers (N=12);

Professional School Counseling alumni (N=14), Internship Supervisors (N=9), Employers (N=2).

The alumni included former students who had graduated from the CSP Department

during the years 2012-2015.

Instruments  The instruments included surveys for the alumni, internship supervisors, and employers in the

three programs: College Student Affairs, Mental Health Counseling and Professional School

Counseling, that were based on the 2009 CACREP competencies. The surveys used a Likert

scale that ranged from Unsatisfactory (1) to Proficient (4). See appendix II-IV for copies of the

survey.

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     Procedures

 During the fall of 2015, the alumni, internship supervisors, and employers who had hired

or served graduates of the CSP Department, received an email with a link to a survey

inviting them to participate in the program review by completing the survey. The survey

informed the participants that the process was confidential and anonymous.

Findings

 The results of the evaluation based on the combined and individual responses of alumni,

internship supervisors, and employers will be presented for the three programs of

interest: College Student Affairs, Mental Health Counseling and Professional School

Counseling.

College Student Affairs The data for the College Student Affairs program will be described for the combined

group of alumni, internship supervisors, and employers.

The aggregated data for the College Student Affairs program across all three

respondent groups: alumni, internship supervisors, and employers indicated that the

means for 11 items were above 3.00, while the means for 14 items were below 3.00,

indicating that these were potential areas of improvement for the program.

The mean scores for combined responses of the alumni, internship supervisors,

and employers ranged from 2.67-3.52 (See Table 1). The responses indicated that the

strengths ability to apply and adhere to ethical and legal standards in student affairs and

college counseling (M=3.52), ability to understand, support, and advocate for

postsecondary student learning and development (M=3.47), skills in helping

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postsecondary students cope with personal and interpersonal problems, as well as skills

in crisis interventions in response to personal education and community crises (M=3.44),

and ability to collaborate with the postsecondary community to assist students, and uses

postsecondary community resources to improve student learning and development

(M=3.42).

The data also indicated that the areas of improvement included ability to

prepare a research proposal for a human subjects/institutional review board review

(M=2.67), ability to develop measureable outcomes for college counseling and student

development activities (M=2.67), ability to analyze and use multiple data sources,

including institutional data, to make decisions about improving differentiated student

programs (M=2.72), and knowledge of issues that affect student affairs practices (e.g.,

public policy, finance, governance, cultural contexts, international education, global

understanding (M=2.79).

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Table  1:  College  Student  Affairs  Data  Question   Alumni  

(N=13)  Means  

Supervisor  (N=5)  Mean  

Employer  (N=1)  Mean  

 

Aggregate  Data    (N=19)  Mean  

 Ability  to  apply  and  adhere  to  ethical  and  legal  standards  in  student  affairs  and  college  counseling  

3.54   2.6   4    

3.52  

 Understanding  of  the  interrelationships  among  the  educational,  personal/social,  and  career  roles  and  responsibilities  of  students  and  others  in  the  learning  community.  .  

3.38   3.4   3   3.37  

 Ability  to  understand,  support,  and  advocate  for  postsecondary  student  learning  and  development.  

3.54   3.4   3   3.47  

 Knowledge  of  issues  that  affect  student  affairs  practice  (e.g.,  public  policy,  finance,  governance,  cultural  contexts,  international  education,  global  understanding).  

2.77   2.8   3   2.79  

 Understanding  of  leadership,  organization,  and  management  practices  that  help  institutions  accomplish  their  missions.  

3.00   2.8   3   2.95  

 Ability  to  participate  in  the  design,  implementation,  management,  and  

2.46   2.6   3   2.82  

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evaluation  of  student  affairs  programs,  and  is  aware  of  various  systems  and  environmental  contexts  that  affect  participants.  Understanding  of  the  psychological  impact  of  crises,  disasters,  and  other  trauma-­‐causing  events  on  students,  faculty,  and  institutions.  

3.23   2   3   3.23  

 Ability  to  apply  multicultural  competencies  to  the  practice  of  student  affairs  and  college  counseling.  

2.92   3.2   2   2.95  

 Skills  necessary  to  facilitate  the  academic,  social,  and  career  success  of  postsecondary  students.  

3.23   3.4   3   3.26  

 Skills  in  helping  postsecondary  students  cope  with  personal  and  interpersonal  problems,  as  well  as  skills  in  crisis  intervention  in  response  to  personal,  educational,  and  community  crises.  

3.54   3   4   3.44  

 Ability  to  use  procedures  for  assessing  and  managing  suicide  risk.  

2.83   3.33   N/A   2.93  

 General  understanding  of  principles  and  models  of  biopsychosocial  assessment  and  case  conceptualization  

3.00   3   N/A   3  

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that  lead  to  appropriate  counseling  for  students  in  postsecondary  education.  Ability  to  participate  in  the  design,  implementation,  and  evaluation  of  programs  that  promote  wellness,  as  well  as  prevention  and  intervention  services  for  students  in  postsecondary  education.  

2.92   3   3   2.94  

 Ability  to  demonstrate  how  student  learning  and  learning  opportunities  are  influenced  by  the  characteristics  of  both  the  student  and  the  postsecondary  environment.  

3.31   3.2   2   3.21  

Ability  to  analyze  postsecondary  student  needs  for  appropriate  learning  and  developmental  opportunities.  

3.15   3.6   3   3.26  

 Ability  to  collaborate  with  the  postsecondary  community  to  assist  students,  and  uses  postsecondary  community  resources  to  improve  student  learning  and  development.  

3.38   3.6   3   3.42  

 Ability  to  apply  multicultural  competencies  to  serve  postsecondary  student  populations.    

2.92   3.2   2   2.95  

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 Ability  to  address  multicultural  counseling  issues  as  they  relate  to  student  development  and  progress  in  postsecondary  education  (e.g.,  discrimination,  power,  privilege,  oppression,  values).  

2.77   3.6   2   2.95  

Ability  to  advocate  for  policies,  programs,  and  services  that  are  equitable  and  responsive  to  the  unique  needs  of  postsecondary  students.  

2.77   3.2   3   2.89  

 Ability  to  assess  and  interpret  postsecondary  student  needs,  recognizing  uniqueness  in  culture,  languages,  values,  backgrounds,  and  abilities.  

3.08   3.75   3   3.22  

 Ability  to  analyze  and  use  multiple  data  sources,  including  institutional  data,  to  make  decisions  about  improving  differentiated  student  programs.  

2.62   3.25   2   2.72  

 Ability  to  apply  relevant  research  findings  to  inform  the  practice  of  student  affairs  and  college  counseling.  

2.69   3   3   2.79  

Ability  to  develop  measurable  outcomes  for  college  counseling  and  student  development  activities.  

2.46   3.25   3   2.67  

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Ability  to  analyze  and  use  data  to  enhance  student  affairs  and  college  counseling  programs.  

2.75   3   2   2.82  

 Ability  to  prepare  a  research  proposal  for  a  human  subjects/institutional  review  board  review.  

2.50   3.33   N/A   2.67  

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Mental Health Counseling

The aggregated data for the Mental Health Counseling program across three

respondent groups: alumni, internship supervisors, and employers (N=37) indicated that

the means for 12 items were above 3.00 and are considered areas of strengths. Also,

means for 12 items were below 3.00 indicating that these were potential areas of

improvement for the program (see table 2). At this time, there were no responses for

internship supervisors. This is likely due to most of the internship supervisors are

employers as well.

The mean scores for the combined responses of alumni, internship supervisors,

and employers ranged from 2.62-3.35 (See Table 2). The data indicated that the strengths

of the program included the following: ability to apply and adhere to ethical and legal

standards in clinical mental health counseling (M=3.35), ability to recognize his or her

own limitations as a clinical mental health counseling and seek supervision or refer clients

when appropriate (M=3.30), ability to use procedures for assessing and managing suicide

risk (M=3.25), ability to apply current record-keeping standards related to clinical mental

health counseling (M=3.22) ability to promote optimal human development, wellness and

mental health through prevention, education, and advocacy activities (M=3.22), and

ability to appropriately use diagnostic tools including the current edition of the DSM, to

describe symptoms and clinical presentation of clients with mental and emotional

impairments (M=3.17).

The data also indicated that the areas of growth included ability to apply

knowledge of public mental health policy, financing, and regulatory processes to

improve service delivery opportunities in clinical mental health counseling (M=2.62),

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ability to analyze and use data to increase the effectiveness of clinical mental health

counseling interventions and programs (M=2.64), and the ability to develop measurable

outcomes for clinical mental health counseling programs, interventions, and treatments

(M=2.69).

 

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Table 2: Mental Health Counseling Data Question

Alumni (N=8) Mean

Employer (N=12)

Supervisor (N=17)

Aggregate Data (N=37)

Ability to apply and adhere to ethical and legal standards in clinical mental health counseling.

3.38 3.17 3.47 3.35

Ability to apply knowledge of public mental health policy, financing, and regulatory processes to improve service delivery opportunities in clinical mental health counseling.

2.63 2.58 2.65 2.62

 Ability  to  use  the  principles  and  practices  of  diagnosis,  treatment,  referral,  and  prevention  of  mental  and  emotional  disorders  to  initiate,  maintain,  and  terminate  counseling.  

3.13   3.25 3.00 3.11

Ability  to  apply  multicultural  competencies  to  clinical  mental  health  counseling  involving  case  conceptualization,  diagnosis,  treatment,  referral,  and  prevention  of  mental  and  emotional  disorders.  

2.88   2.92 3.06 2.97

 Ability  to  promote  optimal  human  development,  wellness,  and  mental  health  through  prevention,  education,  and  advocacy  activities.  

3.00   3.33 3.25 3.22

Ability  to  apply  effective  strategies  to  promote  client  

2.88   3.33 3.12 3.13

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understanding  of  and  access  to  a  variety  of  community  resources.  Ability  to  demonstrate  appropriate  use  of  culturally  responsive  individual,  couple,  family,  group,  and  systems  modalities  for  initiating,  maintaining,  and  terminating  counseling.  

2.88   3.00 3.12 3.03

Ability  to  use  procedures  for  assessing  and  managing  suicide  risk  

3.25   3.17 3.31 3.25

 Ability  to  apply  current  record-­‐keeping  standards  related  to  clinical  mental  health  counseling.  

3.25   3.17 3.24 3.22

 Ability  to  provide  appropriate  counseling  strategies  when  working  with  clients  with  addiction  and  co-­‐occurring  disorders.  

2.71   3.00 2.82 2.86

 Ability  to  recognize  his  or  her  own  limitations  as  a  clinical  mental  health  counselor  and  to  seek  supervision  or  refer  clients  when  appropriate.  

3.50   3.00 3.41 3.30

 Ability  to  maintain  information  regarding  community  resources  to  make  appropriate  referrals.  

2.88  

3.00 3.00 2.97

 Ability  to  advocate  for  policies,  programs,  and  services  that  are  equitable  and  responsive  to  the  unique  needs  of  clients.  

2.71  

3.08 2.65 2.81

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Ability  to  modify  counseling  systems,  theories,  techniques,  and  interventions  to  make  them  culturally  appropriate  for  diverse  populations.  

3.00  

3 3.12 3.06

 Ability  to  select  appropriate  comprehensive  assessment  interventions  to  assist  in  diagnosis  and  treatment  planning,  with  an  awareness  of  cultural  bias  in  the  implementation  and  interpretation  of  assessment  protocols.  

2.50  

3.08 2.75 2.81

 Skill  in  conducting  an  intake  interview,  a  mental  status  evaluation,  a  biopsychosocial  history,  a  mental  health  history,  and  a  psychological  assessment  for  treatment  planning  and  caseload  management.  

3.13  

3.25 3.06 3.11

 Ability  to  screen  for  addiction,  aggression,  and  danger  to  self  and/or  others,  as  well  as  co-­‐occurring  mental  disorders.  

3.00  

3.25 2.88 3.03

Ability  to  assess  a  client’s  stage  of  dependence,  change,  or  recovery  to  determine  the  appropriate  treatment  modality  and  placement  criteria  within  the  continuum  of  care.  

2.38  

3.00 2.88 2.81

 Ability  to  apply  relevant  research   2.88   2.67 3.13 2.92

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findings  to  inform  the  practice  of  clinical  mental  health  counseling.  Ability  to  develop  measurable  outcomes  for  clinical  mental  health  counseling  programs,  interventions,  and  treatments.  

2.38  

2.73 2.81 2.69

 Ability  to  analyze  and  use  data  to  increase  the  effectiveness  of  clinical  mental  health  counseling  interventions  and  programs.  

2.38  

2.64 2.79 2.64

Ability  to  appropriately  use  diagnostic  tools,  including  the  current  edition  of  the  DSM,  to  describe  the  symptoms  and  clinical  presentation  of  clients  with  mental  and  emotional  impairments.  

3.00  

3.42 3.06 3.17

 Ability  to  conceptualize  an  accurate  multi-­‐axial  diagnosis  of  disorders  presented  by  a  client  and  discuss  the  differential  diagnosis  with  collaborating  professionals.  

2.75  

3.08 2.94 2.94

Ability  to  differentiate  between  diagnoses  and  developmentally  appropriate  reactions  during  crises,  disasters,  and  other  trauma-­‐causing  events.  

2.88  

2.82 2.76 2.81

 

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Professional School Counseling

The aggregated data for the Professional School Counseling program across the three respondent

groups: alumni, supervisors and employers (N=25) indicated that the means for 17 items were

above 3.00 and are considered areas of strengths. Also, means for 12 items were below 3.00

indicating that these were potential areas of improvement for the program (see table 3).

The mean scores for the combined responses of alumni, internship supervisors, and

employers ranged from 2.68-3.56 (See Table 3). The data indicated that the strengths of the

program included the following: ability to apply and adhere to ethical and legal standards in

school counseling (M=3.56), ability to demonstrate self-awareness, sensitivity to others, and the

skills needed to relate to diverse individuals, groups, and classrooms (M=3.48), ability to

recognize his or her limits as a school counseling and to seek supervision/consultation or refer

clients when appropriate (M=3.45), ability to articulate, model, and advocate for an appropriate

school counselor identify and program (M=3.24), ability to demonstrate multicultural

competencies in relation to diversity, equity, and opportunity in student learning and

development (M=3.28), and ability to advocate for the learning and academic experiences

necessary to promote the academic, career, and personal/social development of students

(M=3.24).

The data also indicated areas of growth for the program including the following: ability to

design and implement prevention and intervention plans related to the effects of (a) atypical

growth and development, (b) heath and wellness, (c) language, (e) multicultural issues, and (f)

factors of resiliency on student learning and development (M=2.68), ability to select appropriate

assessment strategies that can be used to evaluate a student’s academic career, and

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personal/social development (M=2.68), ability to analyze assessment information in a manner

that produces valid inferences when evaluating the needs of individual students and assessing the

effectiveness of educational programs (M=2.68), and the ability to implement differentiated

instructional strategies to promote student academic, career, and personal/social development

(M=2.79).

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Table  3.  Professional  School  Counseling     Alumni  

Means    (N=14)  

Supervisor  Means  (N=9)  

Employer  Means    (N=2)  

 

Aggregate  Data  Means  

(N=25)  

1.  Ability  to  apply  and  adhere  to  ethical  and  legal  standards  in  school  counseling.  

3.36   3.78   4   3.56  

2.  Ability  to  articulate,  model,  and  advocate  for  an  appropriate  school  counselor  identity  and  program.  

3.00   3.44   4   3.24  

3.  Ability  to  demonstrate  self-­‐awareness,  sensitivity  to  others,  and  the  skills  needed  to  relate  to  diverse  individuals,  groups,  and  classrooms.  

3.36   3.56   4   3.48  

4.  Ability  to  provide  individual  and  group  counseling  and  classroom  guidance  to  promote  the  academic,  career,  and  personal/social  development  of  students.  

3.07   3.33   3   3.16  

5.  Ability  to  design  and  implement  prevention  and  intervention  plans  related  to  the  effects  of  (a)  atypical  growth  and  development,  (b)  health  and  wellness,  (c)  language,  (d)  ability  level,  (e)  multicultural  issues,  and  (f)  factors  of  resiliency  on  student  learning  and  development.  

2.29   3.11   3.50   2.68  

6.  Ability  to  use  procedures  for  assessing  and  managing  suicide  risk  and  at-­‐risk  behavior.  

2.71   3.17   3   2.86  

7.  Ability  to  recognize  his  or  her  limitations  as  a  school  counselor  and  to  

3.36   3.63   3.50   3.45  

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seek  supervision/consultation  or  refer  clients  when  appropriate.  8.  Ability  to  demonstrate  multicultural  competencies  in  relation  to  diversity,  equity,  and  opportunity  in  student  learning  and  development.  

3.14   3.33   4.00   3.28  

9.  Ability  to  advocate  for  the  learning  and  academic  experiences  necessary  to  promote  the  academic,  career,  and  personal/social  development  of  students.  

3.00   3.56   3.50   3.24  

10.  Ability  to  advocate  for  school  policies,  programs,  and  services  that  enhance  a  positive  school  climate  and  are  equitable  and  responsive  to  multicultural  student  populations.  

2.86   3.33   3.50   3.12  

11.  Ability  to  engage  parents,  guardians,  and  families  to  promote  the  academic,  career,  and  personal/social  development  of  students.  

2.64   3.00   3.50   2.83  

12.  Ability  to  assess  and  interpret  students’  strengths  and  needs,  recognizing  uniqueness  in  cultures,  languages,  values,  backgrounds,  and  abilities.  

2.93   3.25   4.00   3.12  

13.  Ability  to  select  appropriate  assessment  strategies  that  can  be  used  to  evaluate  a  student’s  academic,  career,  and  personal/social  development.  

2.43   3.00   3.50   2.68  

14.  Ability  to  analyze  assessment  information  

2.50   2.83   3.50   2.68  

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in  a  manner  that  produces  valid  inferences  when  evaluating  the  needs  of  individual  students  and  assessing  the  effectiveness  of  educational  programs.  15.  Ability  to  make  appropriate  referrals  to  school  and/or  community  resources.  

3.07   3.25   4.00   3.21  

16.  Ability  to  assess  barriers  that  impede  students’  academic,  career,  and  personal/social  development.  

3.00   3.44   3.50   3.20  

17.  Ability  to  apply  relevant  research  findings  to  inform  the  practice  of  school  counseling.  

2.79   3.17   3.00   2.91  

18.  Ability  to  develop  measurable  outcomes  for  school  counseling  programs,  activities,  interventions,  and  experiences.  

2.71   3.17   3.50   2.91  

19.  Ability  to  analyze  and  use  data  to  enhance  school  counseling  programs.  

2.79   3.00   3.50   2.91  

20.  Ability  conduct  programs  designed  to  enhance  student  academic  development.  

2.79   3.00   3.50   2.92  

21.  Ability  to  implement  strategies  and  activities  to  prepare  students  for  a  full  range  of  postsecondary  options  and  opportunities.  

3.07   3.40   3.50   3.19  

22.  Ability  to  implement  differentiated  instructional  strategies  to  promote  student  academic,  career,  and  personal/social  

2.57   3.00   3.50   2.79  

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development.  23.  Ability  to  work  with  parents,  guardians,  and  families  to  act  on  behalf  of  their  children  to  address  problems  that  affect  student  success  in  school.  

3.00   3.22   4.00   3.16  

24.  Ability  to  locate  resources  in  the  community  that  can  be  used  in  the  school  to  improve  student  achievement  and  success.  

2.71   3.33   4.00   3.00  

25.  Ability  to  consult  with  teachers,  staff,  and  community-­‐based  organizations  to  promote  student  academic,  career,  and  personal/social  development.  

2.93   3.44   4.00   3.20  

26.  Use  of  peer  helping  strategies  in  the  school  counseling  program.  

2.64   3.57   3.50   3.00  

27.  Use  of  referral  procedures  with  helping  agents  in  the  community  (e.g.,  mental  health  centers,  businesses,  service  groups)  to  secure  assistance  for  students  and  their  families.  

2.92   3.00   3.50   3.00  

28.  Ability  to  participate  in  the  design,  implementation,  management,  and  evaluation  of  a  comprehensive  developmental  school  counseling  program.  

2.93   2.88   3.50   2.96  

29.  Ability  to  plan  and  present  school-­‐counseling-­‐related  educational  programs  for  use  with  parents  and  teachers  (e.g.,  parent  education  programs,  

2.71   2.88   3.50   2.83  

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materials  used  in  classroom  guidance  and  advisor/advisee  programs  for  teachers).  

Discussion  

The results of the program evaluation provide important insights into the

effectiveness of the College Student Affairs, Mental Health Counseling, and

Professionals School Counseling programs. Overall, the data indicates that the CSP

program is very effective in preparing professionals in the areas of college student

affairs, mental health counseling and professional school counseling. These results

will now be discussed separately for the three programs of interests: college student

affairs, mental health counseling and school counseling.

College Student Affairs

The strengths of the College Student Affairs program included preparing students to

be able to adhere to ethical and legal standards within the area of student affairs.

Students are prepared in the ability to understand support and advocate for post-

secondary student learning and development as well as have the skills to help

postsecondary students cope with personal and interpersonal problems including

crisis interventions. The students were prepared to collaborate with the postsecondary

community to assist students, and use community resources to improve student

learning and development.

The areas of improvement for this program include providing better preparation

in developing a research proposal for institutional board review, creating measureable

outcomes for college counseling and student development activities, and analyzing and

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using multiple data sources to make decisions about improving differentiated student

programs. Another area of growth included preparation in the knowledge of issues that

affect student affairs practices.

Mental Health Counseling  The strengths of the Mental Health Counseling program included preparing

professionals who understood the ethical and legal issues related to Mental Health

Counseling and who were well prepared in the use of diagnostic tools to describe

symptoms and clinical presentation of clients. They were prepared to initiate,

maintain, and terminate counseling, promote human development, wellness and

mental health through prevention, education, and advocacy activities. Furthermore,

students were prepared in record keeping standards for the profession and had the

ability to recognize his or her own limits and seek supervision or referral when

appropriate.

The areas of improvement for the program include better preparing students in

the areas of use of analyzing and using data to increase the effectiveness of

interventions and programs, ability to assess stages of dependence, change, or recovery

to determine appropriate treatment modality or placement criteria within the continuum

of care. In addition a growth opportunity for the program would be to develop

measurable outcomes for programs, interventions, and treatments as well as apply

knowledge of public mental health policy, financing, and regulatory processes to

improve services delivery.

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Professional School Counseling  The strengths of the Professional School Counseling program included preparing

students who demonstrated the ability to adhere to ethical and legal standards, they

demonstrated self-awareness, sensitivity to others, and the skills needed to related to

diverse individuals, groups, and classrooms. They were able to recognize their limits and

see supervision when appropriate. The students of the program were able to advocate for

the profession and for learning and academic experiences essential for student

development. In addition they demonstrated and understand multicultural competencies

related to student learning and development.

The areas of improvement for this program included better preparing students

designing and implementing prevention and intervention plans, selecting appropriate

assessment strategies, analyzing assessment information, and implementing

differentiated instructional strategies.

Conclusion

It is evident from this program evaluation that that the three programs, College Student

Affairs, Mental Health Counseling, and Professional School Counseling prepare

students effectively. It is obvious that alumni, internship supervisors, and employers

feel that students are well prepared within their identified CSP program. The results

will be disseminated in the fall of 2016. At that time, a plan will be developed to

address the areas of improvements for each track.

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Appendix I: Email

Good Afternoon,    The Department of Counseling and Student Personnel (CSP) at Minnesota State University, Mankato regularly collects data about the CSP program by surveying graduates, their internship supervisors, and their employers. As a graduate, your evaluation of the program is central to our program improvement efforts. To complete the survey, please go the following link:    <<LINK>>>    Your feedback will remain completely anonymous and will be used solely for the purpose of program development and accreditation review. Thank you in advance for your assistance with our program evaluation and improvement efforts.  Sincerely,    Casey Baker, Doctoral Student    Sent on behalf of:  Jacqueline Lewis, Ph.D.    Professor and Chair  Program Coordinator, College Student Affairs Program  Minnesota State University, Mankato  Department of Counseling and Student Personnel  107 Armstrong Hall  Mankato, MN 56001  Phone: 507 389-5657  

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Appendix II: Sample of Alumni Survey

College Student Affairs Alumni Survey The Department of Counseling and Student Personnel (CSP) at Minnesota State University, Mankato regularly collects follow-up data on CSP graduates. As part of our efforts to follow up with CSP alumni, we collect data from surveys of our graduates, their internship supervisors, and their current employers. As a recent graduate of the College Student Affairs program, your evaluation of the program is central to our program improvement efforts. We are especially interested in your assessment of the CSP department’s effectiveness in preparing Student Affairs practitioners, as well as the strengths of our program and areas in need of improvement. Your feedback will remain completely anonymous and will be used solely for the purpose of program development and accreditation review. Thank you in advance for your assistance with our program evaluation and improvement efforts. Please feel free to contact the department at 507-389-2423 if you have questions or concerns about our programs or the follow-up survey. Date of graduation from MSU: __________ Gender: ________________________________________ What is your racial or ethnic identification? _______________________________________ Current Employment: ________________________________________________________________________________ Which area of Student Affairs do you work? (If you do not currently work in Student Affairs, please skip this question). ___Residential Life ___Admissions ___Advising ___Multicultural Affairs ___Judicial Affairs ___Career Development ___International Student Programs ___Counseling ___Financial Aid ___First-year Experience ___LGBT Center ___Student Activities or Student Leadership ___Other____________________________

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How many years have you been employed in your current position? ________________________________________ Is your institution public or private?

_______ Public _______ Private For questions 1-25, please evaluate your own performance in each area listed at the time of your graduation from MSU -using the performance scale below:

0

No opportunity to evaluate

1 Unsatisfactory

Did not understand or perform concepts underlying the core area or its components.

2 Basic

Understood concepts in the core area and attempted to implement elements. However, implementation is not always achieved or successful.

3

Satisfactory

Understood and demonstrated knowledge and skills underlying the core area or its components and generally implemented them well.

4 Proficient

Understood and demonstrated specific understanding of knowledge and skills included in the core area and implemented elements at a consistently high level; already shows attributes of accomplished practice.

FOUNDATIONS Please evaluate:

1. Your ability to apply and adhere to ethical and legal standards in student affairs and college

counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

2. Your understanding of the interrelationships among the educational, personal/social, and career

roles and responsibilities of students and others in the learning community.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

3. Your ability to understand, support, and advocate for postsecondary student learning and

development.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

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4. Your knowledge of issues that affect student affairs practice (e.g., public policy, finance, governance, cultural contexts, international education, global understanding).

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

5. Your understanding of leadership, organization, and management practices that help institutions

accomplish their missions.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

6. Your ability to participate in the design, implementation, management, and evaluation of student

affairs programs, and is aware of various systems and environmental contexts that affect participants.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

7. Your understanding of the psychological impact of crises, disasters, and other trauma-causing

events on students, faculty, and institutions.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

COUNSELING, PREVENTION, AND INTERVENTION Please evaluate:

8. Your ability to apply multicultural competencies to the practice of student affairs and college

counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

9. Your skills necessary to facilitate the academic, social, and career success of postsecondary

students.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

10. Your skills in helping postsecondary students cope with personal and interpersonal problems, as

well as skills in crisis intervention in response to personal, educational, and community crises.

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Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

11. Your ability to use procedures for assessing and managing suicide risk.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

12. Your general understanding of principles and models of biopsychosocial assessment and case

conceptualization that lead to appropriate counseling for students in postsecondary education.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

13. Your ability to participate in the design, implementation, and evaluation of programs that promote

wellness, as well as prevention and intervention services for students in postsecondary education.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

DIVERSITY AND ADVOCACY Please evaluate:

14. Your ability to demonstrate how student learning and learning opportunities are influenced by the

characteristics of both the student and the postsecondary environment.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

15. Your ability to analyze postsecondary student needs for appropriate learning and developmental

opportunities.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

16. Your ability to collaborate with the postsecondary community to assist students, and uses

postsecondary community resources to improve student learning and development.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

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17. Your ability to apply multicultural competencies to serve diverse postsecondary student populations.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

18. Your ability to address multicultural counseling issues as they relate to student development and

progress in postsecondary education (e.g., discrimination, power, privilege, oppression, values).

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

19. Your ability to advocate for policies, programs, and services that are equitable and responsive to

the unique needs of postsecondary students.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

ASSESSMENT Please evaluate:

20. Your ability to assess and interpret postsecondary student needs, recognizing uniqueness in

culture, languages, values, backgrounds, and abilities.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

21. Your ability to analyze and use multiple data sources, including institutional data, to make

decisions about improving differentiated student programs.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

RESEARCH AND EVALUATION Please evaluate:

22. Your ability to apply relevant research findings to inform the practice of student affairs and college

counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

23. Your ability to develop measurable outcomes for college counseling and student development

activities.

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Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

24. Your ability to analyze and use data to enhance student affairs and college counseling programs.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

25. Your ability to prepare a research proposal for a human subjects/institutional review board review.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

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Appendix III: Sample of Internship Supervisor Survey

Mental Health Counseling Internship Supervisor Survey The Department of Counseling and Student Personnel (CSP) at Minnesota State University, Mankato regularly collects follow-up data on CSP graduates. As part of our efforts to follow up with CSP alumni, we collect data from surveys of our graduates, their internship supervisors, and their current employers. As an internship supervisor of one of our graduates of the Mental Health Counseling program, your evaluation of the program is central to our program improvement efforts. We are especially interested in your assessment of the CSP department’s effectiveness in preparing Mental Health Counselors, as well as the strengths of our program and areas in need of improvement. Your feedback will remain completely anonymous and will be used solely for the purpose of program development and accreditation review. Thank you in advance for your assistance with our program evaluation and improvement efforts. Please feel free to contact the department at 507-389-2423 if you have questions or concerns about our programs or the follow-up survey. What is the name of your agency or office? __________________________________________________________ Is your agency or office privately funded or publicly funded?

_______ County/State _______ Private ______ Other (Please Specify) _______________________ What is the location of your agency? ___Rural (population of 1 -- 2,499 people) ___Urban Cluster (population of 2,500 -- 50,000) ___Urban Areas (population of 50,000 or more) What population(s) does your agency serve? _____________________________________________________________________________________________________ How many MSU Mental Health Counseling interns have you supervised? ______________________________

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For questions 1-24, please evaluate interns’ performance in each area listed using the performance scale below:

0

No opportunity to evaluate

1 Unsatisfactory

Did not understand or perform concepts underlying the core area or its components.

2 Basic

Understood concepts in the core area and attempted to implement elements. However, implementation is not always achieved or successful.

3

Satisfactory

Understood and demonstrated knowledge and skills underlying the core area or its components and generally implemented them well.

4 Proficient

Understood and demonstrated specific understanding of knowledge and skills included in the core area and implemented elements at a consistently high level; already shows attributes of accomplished practice.

FOUNDATIONS Please evaluate the intern’s:

1. Ability to apply and adhere to ethical and legal standards in clinical mental health counseling.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

2. Ability to apply knowledge of public mental health policy, financing, and regulatory processes to

improve service delivery opportunities in clinical mental health counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

COUNSELING, PREVENTION, AND INTERVENTION Please evaluate the intern’s:

3. Ability to use the principles and practices of diagnosis, treatment, referral, and prevention of

mental and emotional disorders to initiate, maintain, and terminate counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

4. Ability to apply multicultural competencies to clinical mental health counseling involving case

conceptualization, diagnosis, treatment, referral, and prevention of mental and emotional disorders.

Unsatisfactory Basic Satisfactory Proficient

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0 1 2 3 4

5. Ability to promote optimal human development, wellness, and mental health through prevention,

education, and advocacy activities.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

6. Ability to apply effective strategies to promote client understanding of and access to a variety of

community resources.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

7. Ability to demonstrate appropriate use of culturally responsive individual, couple, family, group,

and systems modalities for initiating, maintaining, and terminating counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

8. Ability to use procedures for assessing and managing suicide risk.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

9. Ability to apply current record-keeping standards related to clinical mental health counseling.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

10. Ability to provide appropriate counseling strategies when working with clients with addiction and

co-occurring disorders.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

11. Ability to recognize his or her own limitations as a clinical mental health counselor and to seek

supervision or refer clients when appropriate.

Unsatisfactory Basic Satisfactory Proficient

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0 1 2 3 4

DIVERSITY AND ADVOCACY Please evaluate the intern’s:

12. Ability to maintain information regarding community resources to make appropriate referrals.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

13. Ability to advocate for policies, programs, and services that are equitable and responsive to the unique needs of clients.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

14. Ability to modify counseling systems, theories, techniques, and interventions to make them culturally

appropriate for diverse populations.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

ASSESSMENT

15. Ability to select appropriate comprehensive assessment interventions to assist in diagnosis and treatment planning, with an awareness of cultural bias in the implementation and interpretation of assessment protocols.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

16. Skill in conducting an intake interview, a mental status evaluation, a biopsychosocial history, a

mental health history, and a psychological assessment for treatment planning and caseload management.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

17. Ability to screen for addiction, aggression, and danger to self and/or others, as well as co-

occurring mental disorders.

Unsatisfactory Basic Satisfactory Proficient

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0 1 2 3 4

18. Ability to assess a client’s stage of dependence, change, or recovery to determine the appropriate

treatment modality and placement criteria within the continuum of care.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

RESEARCH AND EVALUATION Please evaluate the intern’s:

19. Ability to apply relevant research findings to inform the practice of clinical mental health

counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

20. Ability to develop measurable outcomes for clinical mental health counseling programs,

interventions, and treatments.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

21. Ability to analyze and use data to increase the effectiveness of clinical mental health counseling

interventions and programs.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

DIAGNOSIS Please evaluate the intern’s:

22. Ability to appropriately use diagnostic tools, including the current edition of the DSM, to describe

the symptoms and clinical presentation of clients with mental and emotional impairments.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

23. Ability to conceptualize an accurate multi-axial diagnosis of disorders presented by a client and

discuss the differential diagnosis with collaborating professionals.

Unsatisfactory Basic Satisfactory Proficient

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0 1 2 3 4

24. Ability to differentiate between diagnoses and developmentally appropriate reactions during crises,

disasters, and other trauma-causing events.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

Appendix IV: Sample of Employer Survey

School Counseling Employer Survey The Department of Counseling and Student Personnel (CSP) at Minnesota State University, Mankato regularly collects follow-up data on CSP graduates. As part of our efforts to follow up with CSP alumni, we collect data from surveys of our graduates, their internship supervisors, and their current employers. As an employer or supervisor of a recent graduate of the Professional School Counseling program, your evaluation of the program is central to our program improvement efforts. We are especially interested in your assessment of the CSP department’s effectiveness in preparing School Counseling practitioners, as well as the strengths of our program and areas in need of improvement. Your feedback will remain completely anonymous and will be used solely for the purpose of program development and accreditation review. Please return your completed evaluation in the postage-paid envelope provided. Thank you in advance for your assistance with our program evaluation and improvement efforts. Please feel free to contact the department at 507-389-2423 if you have questions or concerns about our programs or the follow-up survey. What is the size of your school?

________ 400 or less _______ 400-800 _______ 800 or more What is the location of your school? ___Rural (population of 1 -- 2,499 people) ___Urban Cluster (population of 2,500 -- 50,000) ___Urban Areas (population of 50,000 or more) Is your institution public or private?

_______ Public _______ Private What grade levels do you serve? _____________________________________________________________________________________________________

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What is your job title? _______________________________________________________________________________ How many MSU Professional School Counseling graduates have you hired? ___________________________________ For questions 1-29, please evaluate the employee’s performance in each area listed using the performance scale below:

0

No opportunity to evaluate

1 Unsatisfactory

Did not understand or perform concepts underlying the core area or its components.

2 Basic

Understood concepts in the core area and attempted to implement elements. However, implementation is not always achieved or successful.

3

Satisfactory

Understood and demonstrated knowledge and skills underlying the core area or its components and generally implemented them well.

4 Proficient

Understood and demonstrated specific understanding of knowledge and skills included in the core area and implemented elements at a consistently high level; already shows attributes of accomplished practice.

FOUNDATIONS Please  evaluate  the  employee’s:    

1. Ability to apply and adhere to ethical and legal standards in school counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

2. Ability to articulate, model, and advocate for an appropriate school counselor identity and program.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

COUNSELING, PREVENTION, AND INTERVENTION Please  evaluate  the  employee’s:    

3. Ability to demonstrate self-awareness, sensitivity to others, and the skills needed to relate to diverse

individuals, groups, and classrooms.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

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4. Ability to provide individual and group counseling and classroom guidance to promote the academic, career, and personal/social development of students.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

5. Ability to design and implement prevention and intervention plans related to the effects of (a) atypical

growth and development, (b) health and wellness, (c) language, (d) ability level, (e) multicultural issues, and (f) factors of resiliency on student learning and development.

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4

6. Ability to use procedures for assessing and managing suicide risk.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

7. Ability to recognize his or her limitations as a school counselor and to seek supervision or refer clients

when appropriate.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

DIVERSITY AND ADVOCACY Please  evaluate  the  employee’s:    

8. Ability to demonstrate multicultural competencies in relation to diversity, equity, and opportunity in

student learning and development.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

9. Ability to advocate for the learning and academic experiences necessary to promote the academic,

career, and personal/social development of students.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

10. Ability to advocate for school policies, programs, and services that enhance a positive school climate

and are equitable and responsive to multicultural student populations.

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Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

11. Ability to engage parents, guardians, and families to promote the academic, career, and personal/social

development of students.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

ASSESSMENT Please  evaluate  the  employee’s:    

12. Ability to assess and interpret students’ strengths and needs, recognizing uniqueness in cultures,

languages, values, backgrounds, and abilities.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

13. Ability to select appropriate assessment strategies that can be used to evaluate a student’s academic,

career, and personal/social development.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

14. Ability analyze assessment information in a manner that produces valid inferences when evaluating the

needs of individual students and assessing the effectiveness of educational programs.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

15. Ability to make appropriate referrals to school and/or community resources.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

16. Ability to assess barriers that impede students’ academic, career, and personal/social development.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

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RESEARCH AND EVALUATION Please  evaluate  the  employee’s:    

17. Ability to apply relevant research findings to inform the practice of school counseling.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

18. Ability to develop measurable outcomes for school counseling programs, activities, interventions, and

experiences.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

19. Ability to analyze and use data to enhance school counseling programs.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

ACADEMIC DEVELOPMENT Please  evaluate  the  employee’s:    

20. Ability conduct programs designed to enhance student academic development.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

21. Ability to implement strategies and activities to prepare students for a full range of postsecondary

options and opportunities.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

22. Ability to implement differentiated instructional strategies that draw on subject matter and pedagogical

content knowledge and skills to promote student achievement.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

COLLABORATION AND CONSULTATION Please  evaluate  the  employee’s:    

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23. Ability to work with parents, guardians, and families to act on behalf of their children to address

problems that affect student success in school.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

24. Ability to locate resources in the community that can be used in the school to improve student

achievement and success.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

25. Ability to consult with teachers, staff, and community-based organizations to promote student

academic, career, and personal/social development.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

26. Use of peer helping strategies in the school counseling program.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

27. Use of referral procedures with helping agents in the community (e.g., mental health centers,

businesses, service groups) to secure assistance for students and their families.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

LEADERSHIP Please  evaluate  the  employee’s:    

28. Ability to participate in the design, implementation, management, and evaluation of a comprehensive

developmental school counseling program.

Unsatisfactory Basic Satisfactory Proficient

0 1 2 3 4

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29. Ability to plan and present school-counseling-related educational programs for use with parents and teachers (e.g., parent education programs, materials used in classroom guidance and advisor/advisee programs for teachers).

Unsatisfactory Basic Satisfactory

Proficient 0 1 2 3 4