CouncilBIZ Board Induction Pack...Email: [email protected] Member NAME: Shaun Hardy Position: CEO Council: West Daly Regional Council Email: [email protected]

councilBIZ

Annual Plan 2020-21 V

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Introduction

Governance Meeting Schedule

Board Meetings: October 2020 to adopt an Annual Report.

February 2021 to review progress and adopt draft Annual Plan.

June 2021 to adopt an Annual Plan, Budget and set fees.

Executive Committee: Third Thursday of odd numbered months except January Audit/Risk Committee: August 2020 to consider Financial Statements, meet

with External Auditors and review draft Annual Report.

February 2021 to consider risks/policies.

May 2021 to consider draft Annual Plan.

Meeting Papers: Meeting papers will be emailed two (2) weeks in advance of the Board,

Executive Committee and Audit and Risk Management Committee

meetings.

councilBIZ

Table of Contents

Introduction ...............................................................................................................................................2

Governance Meeting Schedule ...................................................................................................................2

CouncilBIZ Overview ..................................................................................................................................4

Strategic Plan .........................................................................................................................................4

Strategy 1: Service ..............................................................................................................................5

Strategy 2: Innovation ........................................................................................................................6

Strategy 3: Technology .......................................................................................................................7

Strategy 4: People ..............................................................................................................................8

Strategy 5: Governance ......................................................................................................................9

Historical Perspective ........................................................................................................................... 10

Governance and Management Model .................................................................................................. 10

CouncilBIZ 2020........................................................................................................................................ 12

Board Members as at 1st

July 2020 ..................................................................................................... 12

Organisational Chart ............................................................................................................................ 13

Limits of Authority ............................................................................................................................... 14

Services Provided by CouncilBIZ ............................................................................................................... 15

What CouncilBIZ Plans to Deliver in 2020-21 ........................................................................................ 15

2020-21 Finances ..................................................................................................................................... 20

Commentary: Statement of Financial Performance ............................................................................. 21

Commentary: Statement of Financial Position ..................................................................................... 22

Statement of Revenue Sought from Members ..................................................................................... 22

CouncilBIZ Insurance Schedule................................................................................................................. 23

Appendix: Detailed Budget ...................................................................................................................... 24

4 ANNUAL PLAN 2020-21 16 June 2020

CouncilBIZ Overview

Strategic Plan

CouncilBIZ 2025

Our Vision

Inspiring and enabling members and customers through creativity, innovation and

enterprise.

Our Mission

We work in a collaborative partnership across our member Councils, delivering

value based high quality service.

We do this by actively engaging with our customers, supporting each other and

being alert, flexible and future focussed in a rapidly changing environment.

Our Values Integrity We will display integrity in our dealings and in our work

Responsiveness We will be responsive and focussed to the current and

future needs of our customers

Innovation We will foster and support innovation in all aspects of our

work

Accountability We will be accountable and open in all of our dealings

Respect Everyone will be treated with respect

5 ANNUAL PLAN 2020-21 16 June 2020

Strategy 1: Service Goal: Deliver services using innovation and creativity.

Objectives Actions Measures

1.1 Agreed core services and user pay service offerings are established

1.1.1 Shared services options paper for Board consideration and approval

Shared Services option paper developed and considered by the Board in October 2019

1.1.2 Cost/benefit value analysis for core, outsourced and potential shared services

Cost/Benefit analysis completed and considered by the Board in June 2021

1.2 Deliver exceptional customer service with strong customer and stakeholder relationships

1.2.1 Develop Service Level Agreements with clear performance measures for each Customer

SLA's developed and in place by December 2020

1.2.2 Develop Relationship Management, Marketing & Communications Plan

Relationship Management, Marketing and Communications Plan(s) developed by June 2020

1.2.3 Conduct exercise to understand what Members and Customers consider “exceptional” service

Exercise conducted and Annual Customer Satisfaction Survey > 80% satisfaction

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ANNUAL PLAN 2020-21 16 June 2020

Strategy 2: Innovation Goal: Foster and support innovation.


2.1 Board and organisational culture of creativity and teamwork

2.1.1 Align Job Descriptions and KPI's with Strategic Plan

Job Descriptions reviewed and updated by June 2021

2.1.2 Develop Staff Recognition System Staff Rewards and Recognition System developed by December 2020

2.1.3 Develop initiatives that foster and support innovation

Ongoing with Innovation Manager appointed by March 2020

Annual Culture Survey > 80%

2.2 Dedicated resource for innovation 2.2.1 Board approval for budget allocation Budget approval in June 2019 and Innovation Manager appointed in March 2020

2.2.2 Constructively challenge and review existing systems and processes

System and process review schedule developed by December 2020 All reviews completed by June 2025

2.2.3 Actively scan and research new developments in technology

Ongoing

2.3 Share and showcase best practice solutions and products

2.3.1 Ongoing report to the Board Ongoing report to the Board in place by Dec 2020

2.3.2 Ongoing update to Users on new developments and innovation

Ongoing Update in place by December 2020

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Strategy 3: Technology Goal: Assess and implement new solutions that use appropriate technology.


3.1 Flexible technology that is simple and fast 3.1.1 Develop ICT Strategic Plan Plan developed by October 2020 and updated annually

3.1.2 Benchmark current technology against alternative products

Benchmarking report completed by December 2020 and updated annually

3.1.3 Continuously engage with customers to understand needs and wants

>80% Customer Satisfaction

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Strategy 4: People Goal: Organise for success


4.1 Be service delivery experts 4.1.1 Establish Training and Development Plan Training and Development Plan established by June 2020 and reviewed annually

>80% Customer Satisfaction

4.1.1 Improve problem resolution, including reporting on open issues and escalation process

In place by Dec 2020

4.2 Recruit and retain highly motivated and skilled staff

4.2.1 Develop HR/IR policies and procedures Policies and Procedures developed and approved by October 2020

4.2.2 Establish Staff Development and Performance Review System

Staff Development and Performance Review System established by June 2020

Engagement Survey results > 80%

HR Data Analytics - Management of Annual and Personal Leave, Turnover, Absenteeism

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Strategy 5: Governance Goal: Do the right thing in the right way


5.1 Governance System that enhances our culture

5.1.1 Develop Governance framework Governance framework developed by December 2019

5.1.2 Develop/review governance policies and delegations

Policies and delegations developed/reviewed by December 2020

5.1.3 Review organisational structure and resources

Organisational Structure Review complete by Dec 2020

5.1.4 Establish Risk Management Framework (RMF)

RMF developed by June 2020

5.1.5 Establish Long Term Financial Plan (LMF) including Asset Management Plan

LTFP developed by June 2020

5.1.6 Develop Business Continuity and IT Disaster Recovery Plan

Plan developed by December 2020, tested and updated annually

5.1.7 Establish compliance checklist Compliance checklist developed by December 2019

5.2 An engaged Board 5.2.1 Develop Board performance report(s) (financial and non-financial)

Board Performance report(s) format developed by June 2020

5.2.2 Assess Board and GM performance Annual Board and GM performance reviews commenced by February 2022.

5.3 Constitution reflects a true shared service 5.3.1 Review Constitution Constitution reviewed by June 2021, then every two years

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Historical Perspective

CouncilBIZ was created in 2008 to provide Financial, HR, Admin and Information

Technology (IT) services to the newly created 8 super Shires. West Daly was added in

2014 when Victoria Daly was divided.

Governance and Management Model

CouncilBIZ is a Local Government Subsidiary as defined in the Local Government Act.

CouncilBIZ is governed by a Board consisting of a nominated person from each member

of CouncilBIZ, normally the CEO or Director of Corporate Services. It has an Executive

Board for four nominated persons with delegated powers for certain matters.

The members of CouncilBIZ are:

Financial members:

Barkly Regional Council

Central Desert Regional Council

East Arnhem Regional Council

MacDonnell Regional Council

Roper Gulf Regional Council

Tiwi Island Regional Council

Victoria Daly Regional Council

West Arnhem Regional Council

West Daly Regional Council

Non-financial members:

Local Government Association of Northern Territory (LGANT)

Executive Committee: CouncilBIZ has an Executive Committee established pursuant to Rule 26.1 of the Constitution. The roles, functions and procedures of the Executive Committee are set out in the Executive Committee Policy. The committee comprises four members of Board, one of whom is the Chair and another is the Deputy Chair. All appointments to this committee are made by the Board. The committee operates under delegation from the Board.

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Audit & Risk Management Committee (ARMC): ARMC is an advisory committee to the Board established pursuant to Rule 18.3 of the Constitution. ARMC consists of two independent Members and a representative from the Board. The two Independent Members are Elisabeth Tan and Carolyn Eagle. The representative from the Board is Diane Hood. All appointments to ARMC are made by the Board.

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CouncilBIZ 2020

Board Members as at 1st

July 2020

Non-Financial member

NAME: Sean Holden

Position: CEO

Council: Local Govt Assoc NT (LGANT)

Email: [email protected]

Member & Executive

NAME: Steven Moore

Position: CEO

Council: Barkly Regional Council

Email: [email protected] Member & Audit and Risk Management

NAME: Diane Hood

Position: CEO

Council: Central Desert Regional Council


Member, Deputy Chair of Board and Deputy Chair of Executive Committee

NAME: Shane Marshall

Position: Director – Technical Services

Council: East Arnhem Regional Council


Member, Chair of Board & Chair of Executive Committee

NAME: Jeff MacLeod

Position: CEO

Council: MacDonnell Regional Council


Member & Executive

NAME: Phillip Luck

Position: CEO

Council: Roper Gulf Regional Council


Member

NAME: Valerie Rowland

Position: CEO

Council: Tiwi Island Regional Council


Member

NAME: Russell Anderson

Position: CEO

Council: Victoria Daly Regional Council


Member

NAME: Valentin Markez

Position: Director Corporate Services

Council: West Arnhem Regional Council


Member

NAME: Shaun Hardy

Position: CEO

Council: West Daly Regional Council


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Organisational Chart

As at 1 July 2020 the organisational chart is:

Brendan Dowd

General Manager

Ramesh Pudasaini

Senior Financial Consultant

Accountant

Finance officer Finance officer Finance officer Finance officer Finance officer

Andrew Pincott

Operations Manager

Senior System Administrator

System Administrator

Software Support Officer


Ritesh Pakikh

Lead Support Consultant

Senior Support Consultant


Andrew Bourne

Innovation Manager

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Employees are covered by the CouncilBIZ Enterprise Agreement 2017

Limits of Authority

Limits of Authority are contained within the Delegation Manual.

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Services Provided by CouncilBIZ

What CouncilBIZ Plans to Deliver in 2020-21

CouncilBIZ delivers services to its Members in four core areas.

1. INFORMATION TECHNOLOGY

Server Infrastructure

Rack space in the GDC for CouncilBIZ and member equipment

Servers in the GDC and CouncilBIZ office

Routers & Switches

Data backup

Desktop Citrix environment

External application access via the portal

IT Support

1st Level email & phone help desk support

2nd Level help desk support

3rd Level IT server support

Application Hosting

Server Operating Systems in the GDC

Microsoft Office

Citrix

TechnologyOne Financials

InfoCouncil

Magiq Documents

E-Tools

PropertyWise and Water Billing

In 2020/21 the IT section will focus on:

ICT Strategic Plan Development of an ICT Strategy to align business objectives with technology, with a strong focus on mobile/cloud first technologies. Telstra Network Redesign Due to Covid-19 and the restriction for capital scoping and auditing via site visitation,

CouncilBIZ will now look at a smaller more compressed consolidation of the 4 Councils who

are not in contract (Tiwi, West Arnhem, West Daly & Vic Daly) as a proof of concept. This will

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include Meraki based networks, Microsoft Teams and the introduction of centralised billing.

Office 365

Continue efforts towards transitioning Councils onto the Microsoft Office 365 platform. When

in place, this will give CouncilBIZ simplified licensing, more effective collaboration tools, greater

resiliency for Email services and promote a mobile first environment. The O365 platform will

be the stepping stone to transition more services to the cloud, with a long term plan to replace

the current document management systems.

Microsoft Teams To work with local IT resources to assist in deploying automated configuration scripts to transfer

the Polycom handsets from Telstra TIPT onto Microsoft Teams. The Councils will also obtain

Microsoft Teams collaboration, Video Conferencing and internal messaging capabilities.

System configuration and support will be provided by CouncilBIZ.

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2. BUSINESS SOFTWARE SUPPPORT (BSS) The Business Support Section provides application implementation, support and training,

with vendor assistance when required, in the following business applications:

TechnologyOne

Magiq Documents

InfoCouncil

In the 2020/21 financial year BSS will create the Centralised Knowledge Management Repository

that will be accessible by all the member Councils. This will include all the Manuals, Webinars,

Videos, How-to- Processes, Seminar notes etc. BSS will also encourage other councils to share

their knowledge base that can be useful to other member councils.

BSS will continue with roll out of new TechnologyOne modules as per Council needs and

Implementation Schedule and also keep promoting efficient utilisation of other modules.

BSS will continue with the training calendar and deliver at least 3 days of onsite training/consulting

to Member Councils.

Magiq End User Training and Project Management help for Magiq implementation will continue.

3. PROCESSING

The processing section provides processing services utilising the provided applications upon

request from a Member on a fee for service basis, separate from the core Members Fees. Each

service has an agreed set of key performance indicators.

Services currently provided are;

West Daly Regional Council – Finance, AP, AR, Rates, Payroll, Records

Victoria Daly Regional Council – Rates, Payroll

Barkly Regional Council – Payroll

Tiwi Islands Regional Council – Rates

In 2020/21 the Financial Processing Team will implement the Board approved Long Term

Financial Plan (LTFP) which focuses on financial sustainability.

In addition, attention will be focused on financial process reviews directed towards paperless

processing. CBIZ has been continually advocating suppliers and other council to use electronic

method for communication.

External Audit will be completed by the end of August 2020 and it will take account of the new

accounting standard AASB16: Leases and any other relevant standards.

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Service delivery will continue with a desire to be of service to more councils.

4. PROCUREMENT

Joint procurement can utilise CouncilBIZ as the contract holder on behalf of Members where

savings can be achieved through common processes and bulk purchasing. Develop a

recommended IT hardware suite and investigate options for joint IT hardware procurement.

5. INNOVATION The newly introduced innovation role will be seeking to ensure that we are using the best business

solutions and technology available to deliver an exceptional customer experience to our Member

Councils. Innovation can be delivered through new products and services that can change the way

Member Councils operate, to reviewing existing systems and processes and ensuring that we

continue working in the most effective manner by sharing best practice solutions between our

Members to scale organisational improvements.

To ensure that CBIZ understand the needs of the Member Councils we will be focused on

enhancing communication in a variety of ways. Some communication projects for 2020/21 are;

Develop a system to provide best practices to the board.

Meet with each Member Council on 3 occasions to ensure needs are being identified.

Report on open issues in CBIZ

Provide ongoing updates on innovation and project progress

In addition to communication, systems and processes will be reviewed and a project plan to review

those processes and identify opportunities for organisational improvement will occur.

Technology will also be benchmarked against alternatives to ensure that we are continuing to use

the best solutions that we have available to us. This will follow on from the ERP system review

and the ICT strategic review.

Effective innovation within CouncilBIZ will generate and pipeline of projects for board approval

with the aim to improve our overall service delivery.

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6. MANAGEMENT

In 2020/21 management focus will include:

Strategy - Continued implementation of the CouncilBIZ 2025

Policy

- Complete review of all organisational policies

- Refer for Board endorsement (where appropriate)

- Develop new policies where required in high risk areas e.g. governance, finance, HR

Compliance

- Review compliance against the Local Government Act (2019) and updated Regulations when available

Governance - Increase focus on innovation

- Finalise IT SLA

- Organisational Development

- Cost benefit analysis (Core, Outsourced and Shared Services)

- Business Continuity and IT Disaster Recovery Plan

- Implement a Staff Training Plan

- Develop Risk Management Framework

- Relationship development with Members and other stakeholder

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2020-21 Finances

The FY2020/21 Budget has been prepared on a steady state basis, however, the following points are drawn to the attention of Members:

Services fees are proposed to be increased by 2.50% which will result in $67K

additional revenue. The proposed fees increase is 1% higher than KPMG’s

recommended rate of 1.50%. This increase will reduce the impact on depleted

reserves and assist with financial sustainability. Under this scenario, $147K will be

surplus if depreciation of $316K is excluded from the budget.

CBIZ plans to generate income of $3.44M comprising Service Fees $2.75M,

Financial Processing Fees $555K, Cost Recovery $43K (Admin Cost for Processing

Outsourced Financial Services) and Interest Income $20K.

CBIZ payroll is approximately $1.62M, Councils that receive Financial Processing

Services contribute $554K, an increment of 1.5% as per EBA from FY19/20.

Depreciation of $316K is not funded.

General Manager’s employment cost is estimated at $180K for 12 months in

Consulting Fees.

No budget allocation for the General Managers’ recruitment process, estimated

expenses is $10K if it will use internal resources. If an external service provider is

engaged the cost can be expected to be around $20K - $50K.

Other Consulting budget is around $120K and additional $180K for General

Managers’ expenses, total $300K for Consulting projects, consulting budget

increased by $60K since draft presented to Board in February. In FY 19/20,

Consulting Budget saving of $60K has been transferred to FY 20/21 as the project

planned for FY 19/20 has been delayed due to COVID 19 and those projects are to

be done 1st half of FY20/21.

Consulting TechnologyOne budget increased from $25K to $90K, due to AMS

agreement with TechnologyOne worth $67K per year.

Training Cost reduced from $20K to $15K.

Total communication cost reduced from $158K to $145K.

Hosting cost is $36K.


Insurance cost is $43K.

Licence cost increased from $687K to 731K due to currency fluctuations.

Office expenses decreased from $193K to $153K due to reduction in office lease

cost.

Other Project cost is nil.

No budget allocated for capital purchases.

Commentary: Statement of Financial Performance

Significant Changes for 2020/21

Depreciation

Depreciation is not funded from members but CouncilBIZ should build up reserves to replace and purchase assets and applications for future need.

Employee

With approved enterprise agreement, 1.5% increment in July. Subject to Financial Processing agreement, some position may increase or decrease during the year.

Data Center Costing

CouncilBIZ pays approximately $2,530 per month, and despite ongoing efforts, no contract in place with Northern Territory Government. Payment is undertaken on monthly invoice.

US$

The software maintenance contract for the various devices within the Data Centre are all priced in US$ and as such, are subject to currency fluctuations. This particularly impacts the software licensing portion of the solution.


Commentary: Statement of Financial Position

During 2016/17 the Board established three Reserves from the accumulated equity to better

reflect the planned use of the funds. The three reserves were funded to $2M, made up of

$700,000 for Asset Replacement, $300,000 for Productivity Software, and $1M for Business

Applications.

During 2016/17 $250,000 was spent from the Business Reserve acquiring Technology One licenses, and $35,000 from the Asset Replacement Reserve for additional disk storage.

In 2017/18 new hardware was acquired at a little over $500,000 together with $250,000

expenditure on server and desktop software licenses.

The total reserve balance in 2018/19 was $1,127,400 comprising $295,038 in the Assets

Replacement Reserve, $752,482 in Business Reserve and $79,880 in the Productivity Reserve.

The FY2018/19, the comprehensive loss was $9,743 including the depreciation expenses of

$265,067.

In 2019/20, Microsoft was paid $220,000 for software licenses. The cost has been capitalized.

Statement of Revenue Sought from Members

Revenue is sought from the Members using the agreed formula: - Direct financial processing costs for an individual Member is paid by that Member.

- 50% of the remaining revenue sought is divided equally between the nine Regional

Councils

- 50% of the remaining revenue sought is divided between the nine Regional Councils

on the ratio of user accounts, including generic accounts.

- (accounts that purely access the CiAnywhere application, and have no email or

Office applications are excluded from the user accounts)


Council Number of Chargeable Accounts

% of Total Network Users BRC 205 12.65%

CDRC 203 12.53%

EARC 203 12.53%

MRC 260 16.05%

RGRC 299 18.46%

TIRC 125 7.72%

VDRC 145 8.95%

WARC 128 7.90%

WDRC 52 3.21%

TOTAL 1,620 100.00%

(Most recent numbers April 2020)

The actual user numbers are collected during the end of June, September, December and

March for use in the next quarter billing.

Accounts that purely access the Technology One application and have no email or Office

applications are excluded from the user accounts.

CouncilBIZ Insurance Schedule

Workers’ Compensation – QBE Public Liability - JLT – NT Councils Discretionary Trust Industrial Special Risks - JLT – NT Councils Discretionary Trust Personal Accident - Chubb through Key Underwriting Motor Vehicle - TIO Director and Officer Liability – CGU


Cyber Crime – Chubb Travel - Chubb through Key Underwriting

Appendix: Detailed Budget

CouncilBIZBudget 2020/21Balance Sheet Sum of 2019/20 Sum of 2020/21 Sum of 2021/22 Sum of 2022/23 Sum of 2023/24 Sum of 2024/25Assets 2,481,456 2,322,491 2,220,040 2,287,862 2,438,383 2,657,061

Fixed Assets 854,175 538,077 260,418 133,289 70,446 55,639 Intangibles 461,056 279,480 135,450 47,402 ‐ ‐ Infrastructure 260,320 141,435 23,444 ‐ ‐ ‐ Furniture 132,799 117,162 101,524 85,887 70,446 55,639

Current Assets 1,627,281 1,784,414 1,959,622 2,154,573 2,367,937 2,601,422 Cash 373,407 424,193 392,896 381,178 387,708 414,187 Investments 1,000,000 1,100,000 1,300,000 1,500,000 1,700,000 1,900,000 Receivables 16,106 16,508 16,921 17,344 17,778 18,222 Prepayments 233,181 239,011 244,986 251,111 257,389 263,823 Accrued Revenue 4,587 4,702 4,819 4,940 5,063 5,190

Other Assets ‐ ‐ ‐ ‐ ‐ ‐ Deposits ‐ ‐ ‐ ‐ ‐ ‐

Equity 2,094,922 1,926,294 1,813,939 1,871,607 2,011,723 2,219,734 Equity 967,522 798,894 686,539 744,207 884,323 1,092,334

Accumulated Funds 967,522 798,894 686,539 744,207 884,323 1,092,334

Reserves 1,127,400 1,127,400 1,127,400 1,127,400 1,127,400 1,127,400 Asset Replacement Reserve 295,038 295,038 295,038 295,038 295,038 295,038 Productivity Reserve 79,880 79,880 79,880 79,880 79,880 79,880 Business Reserve 752,482 752,482 752,482 752,482 752,482 752,482

Liabilities 386,534 396,197 406,102 416,254 426,661 437,327 Current Liabilities 326,695 334,863 343,234 351,815 360,610 369,626

Creditors 14,621 14,986 15,361 15,745 16,138 16,542 AL Provision 187,618 192,309 197,116 202,044 207,095 212,273 LSL Provision 45,078 46,205 47,361 48,545 49,758 51,002 Accrued Expenses 79,378 81,363 83,397 85,481 87,619 89,809

Non Current Liabilities 59,838 61,334 62,868 64,439 66,050 67,702 LSL Provision Non Current 59,838 61,334 62,868 64,439 66,050 67,702

CouncilBIZ Budget 2020/21Ratio 2019/20 2020/21 2021/22 2022/23 2023/24 2024/251. Consolidated Member Funds to Total Assets 0.844 0.829 0.817 0.818 0.825 0.8352. current Ratio 4.981 5.329 5.709 6.124 6.566 7.0383. Reserves to cover Asset Replacement (Hardware) 0.911 0.822 0.749 0.730 0.723 0.716

1. Consolidated Member Funds to Total AssetsRequired by constitution

Member Funds (equity) 2,094,922 1,926,294 1,813,939 1,871,607 2,011,723 2,219,734Total Assets 2,481,456 2,322,491 2,220,040 2,287,862 2,438,383 2,657,061Ratio 0.844 0.829 0.817 0.818 0.825 0.835

2. Current RatioCurrent Assets 1,627,281 1,784,414 1,959,622 2,154,573 2,367,937 2,601,422Current Liabilities 326,695 334,863 343,234 351,815 360,610 369,626Ratio 4.981 5.329 5.709 6.124 6.566 7.038

3. Asset Replacementasset replacement reserve balance to accumulated depreciation ‐ ability to replenish assetsAsset, productivity and Business Reserve balance 1,127,400 1,127,400 1,127,400 1,127,400 1,127,400 1,127,400Asset Cost 2,545,659 2,545,659 2,545,659 2,545,659 2,545,659 2,545,659WDV 854,177 538,079 260,419 133,289 70,447 55,639Accumulated Depn 1,691,481 2,007,580 2,285,240 2,412,370 2,475,212 2,490,019Asset Cost IT 914,987 914,987 914,987 914,987 914,987 914,987WDV IT 461,057 279,481 135,450 47,402 0 0Accumulated Depn IT 453,931 635,506 779,537 867,585 914,987 914,987Accumulated Asset Cost 1,630,671 1,630,671 1,630,671 1,630,671 1,630,671 1,630,671Accumulated WDV 393,121 258,598 124,969 85,887 70,447 55,639Accumulated Depn 1,237,551 1,372,074 1,505,703 1,544,784 1,560,225 1,575,032Ratio 0.911 0.822 0.749 0.730 0.723 0.716

CouncilBIZ Budget 2020/21

P/L StatementSum of Actual

18‐19Sum of Budget



21‐22 Sum of Budget



24‐25Income

InterestInterest (20,178) (17,609) (19,836) (19,876) (19,916) (19,956) (19,996)Interest ‐ Fixed 0 0 0 0 0 0 0

Interest Total (20,178) (17,609) (19,836) (19,876) (19,916) (19,956) (19,996)

Member FeesService fees (2,613,436) (1,339,520) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)Management Fees 0 (1,339,389) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)

Member Fees Total (2,613,436) (2,678,909) (2,745,883) (2,814,530) (2,884,893) (2,957,015) (3,030,941)

OthersOther Income 0 (1,165) 0 0 0 0 0Proceed from Sales/Disposal 0 0 0 0 0 0 0

Others Total 0 (1,165) 0 0 0 0 0

Outsourced FeesOutsourced (Processing) Fees (549,265) (546,360) (554,556) (562,874) (571,317) (579,887) (588,585)

Outsourced Fees Total (549,265) (546,360) (554,556) (562,874) (571,317) (579,887) (588,585)

Cost RecoveryStaff Cost Recovery ‐ Telstra Networking 0 0 0 0 0 0 0Admin Cost Recovery 0 0 (43,255) (43,935) (44,625) (45,327) (46,039)

Cost Recovery Total 0 0 (43,255) (43,935) (44,625) (45,327) (46,039)

ExpensesEmployee

Allowances 3,408 10,000 10,261 10,415 10,571 10,729 10,890Annual Leave 176,334 175,735 189,408 192,249 195,133 198,060 201,031Long Service Leave 16,018 16,203 17,463 17,725 17,991 18,261 18,535Overtime 10,583 10,000 7,500 7,612 7,726 7,842 7,960Personal Leave 47,360 49,854 53,733 54,539 55,357 56,187 57,030









24‐25Recruitment 1,145 6,000 4,288 4,353 4,418 4,484 4,551Salary 1,145,390 1,096,787 1,182,121 1,199,853 1,217,851 1,236,118 1,254,660Superannuation 126,458 128,327 138,142 140,214 142,317 144,452 146,618Uniforms 1,364 3,000 2,394 2,442 2,491 2,541 2,591Work Cover Insurance 17,120 38,349 41,333 41,953 42,582 43,221 43,869

Employee Total 1,545,180 1,534,255 1,646,641 1,671,353 1,696,436 1,721,895 1,747,736

LicensesBackup Software 4,249 4,519 9,038 9,219 9,403 9,591 9,783Citrix Desktop 86,923 79,925 85,000 86,700 88,434 90,203 92,007Citrix Netscalers 6,195 0 0 0 0 0 0Email Archiver 4,071 4,350 8,701 8,875 9,053 9,234 9,418Firewall 0 0 5,000 5,100 5,202 5,306 5,412Hardware maintenance 0 0 0 0 0 0 0InfoCouncil 70,397 74,439 80,000 82,000 84,050 86,151 88,305Magiq Docs 130,478 132,761 147,000 150,675 154,442 158,303 162,260Software ‐ Helpdesk 2,375 11,278 12,000 12,240 12,485 12,734 12,989Software ‐ Glance 0 0 0 0 0 0 0Software ‐ Other 13,616 12,071 15,000 15,300 15,606 15,918 16,236SSL Certificates 0 0 0 0 0 0 0TechOne Software 308,700 317,652 317,000 326,510 336,305 346,394 356,786Virus Protection 29,168 29,056 30,000 30,600 31,212 31,836 32,473VMWare 9,779 9,779 22,000 22,440 22,889 23,347 23,814Microsoft Software 5,407 0 0 0 0 0 0

Licenses Total 671,357 675,830 730,739 749,659 769,081 789,018 809,484

CommunicationsCBIZ Mobile Dongles 2,097 2,121 2,138 2,160 2,181 2,203 2,225CBIZ Phone System 4,738 9,645 5,635 5,747 5,862 5,980 6,099Fax Services 10,266 18,736 18,890 19,268 19,653 20,046 20,447Mobile Phones 2,561 2,442 3,055 3,085 3,116 3,147 3,179NM1 Data 31,277 0 0 0 0 0 0









24‐25NM1 Internet 2,348 0 0 0 0 0 0NM1 Switches 9,886 0 0 0 0 0 0Telstra Managed Services 0 0 0 0 0 0 0Telstra 100Mb Internet 7,100 13,092 15,400 15,708 16,022 16,343 16,669VOCUS to GDC 0 0 0 0 0 0 0VOCUS 10Mb Internet 0 0 0 0 0 0 0Telstra Network DATA Centre 41,360 41,186 41,360 42,187 43,031 43,891 44,769Dark Fibre Office‐DATA Centre 65,215 72,832 35,000 35,700 36,414 37,142 37,885Telstra Equipment DATA Centre 15,720 19,820 23,314 23,780 24,256 24,741 25,236

Communications Total 192,567 179,875 144,792 147,635 150,536 153,493 156,510

ConsultingConsulting Projects 153,326 285,000 300,000 305,100 310,288 315,567 320,937Consulting TechOne 10,980 60,309 89,600 91,392 93,220 95,084 96,986Consulting Training 13,995 20,000 0 0 0 0 0Legal 0 1,200 0 0 0 0 0

Consulting Total 178,301 366,508 389,600 396,492 403,508 410,651 417,923

FinanceAudit Fees 15,450 16,500 16,500 16,830 17,167 17,510 17,860Bank Fees 897 3,600 3,527 3,562 3,597 3,633 3,670

Finance Total 16,347 20,100 20,027 20,392 20,764 21,143 21,530

HostingDATA Centre Hosting 19,800 29,800 36,000 36,720 37,454 38,203 38,968

Hosting Total 19,800 29,800 36,000 36,720 37,454 38,203 38,968

InsuranceIns ‐ Assets 7,070 9,800 1,500 1,545 1,591 1,639 1,688Ins ‐ Brokerage 2,646 2,645 3,968 4,087 4,210 4,336 4,466Ins ‐ Cyber 8,880 9,324 10,200 10,506 10,821 11,146 11,480Ins ‐ Directors & Officers 6,804 7,487 7,800 8,034 8,275 8,523 8,779









24‐25Ins ‐Accident 653 402 804 828 853 878 905Ins ‐ Public Liability 10,375 10,900 17,717 18,249 18,796 19,360 19,941Ins Premium ‐ Motor Vehicle 483 484 550 567 583 601 619Ins Premium ‐ Travel 666 666 760 783 806 830 855

Insurance Total 37,576 41,708 43,299 44,598 45,936 47,314 48,734

OfficeBoard Expenses 0 0 0 0 0 0 0Catering 2,835 1,000 1,125 1,147 1,170 1,193 1,217Consumables 7,680 16,485 10,000 10,200 10,404 10,612 10,824Document Storage 635 1,200 (0) (0) (0) (0) (0)General Expenses 912 39,745 5,000 5,100 5,202 5,306 5,412Lease Office 116,259 78,328 90,000 91,800 93,636 95,509 97,419Memberships 2,409 2,500 2,645 2,698 2,752 2,807 2,864Minor Assets 17,118 5,667 10,000 10,200 10,404 10,612 10,824Office Cleaning 8,243 14,512 8,580 8,752 8,927 9,105 9,287Postage 531 0 0 0 0 0 0Printing 5,128 8,197 11,543 11,774 12,009 12,250 12,495Security Monitoring 1,054 0 0 0 0 0 0Staff Amenities 4,124 3,743 3,861 3,938 4,017 4,097 4,179Utilities 12,014 10,383 10,210 10,414 10,622 10,835 11,052Waste Management 209 1,974 2,000 2,040 2,081 2,122 2,165Pest Control 0 0 0 0 0 0 0Small balance write‐off (4) 0 (0) (0) (0) (0) (0)

Office Total 179,149 183,735 154,963 158,062 161,223 164,447 167,736

TrainingAccommodation 2,524 5,212 10,000 10,200 10,404 10,612 10,824Airfares 5,183 7,922 10,000 10,200 10,404 10,612 10,825CBIZ Staff Training 17,223 12,800 15,000 15,300 15,606 15,919 16,237Conferences 4,691 7,500 5,000 5,100 5,202 5,306 5,412Parking 34 0 0 0 0 0 0









24‐25Travel Allowances 3,343 17,015 10,000 10,200 10,404 10,612 10,825

Training Total 32,998 50,449 50,001 51,001 52,021 53,061 54,122

ProjectsConsulting Projects ‐ Records 44,195 0 0 0 0 0 0CHAN Relocation (7,767) 0 0 0 0 0 0ITGC Audit 17,853 0 0 0 0 0 0

Projects Total 54,281 0 0 0 0 0 0

OutsourcedOutsourced ‐ Accountant 0 16,126 0 0 0 0 0

Outsourced Total 0 16,126 0 0 0 0 0

DepnDepn

Depn Equipment 133,813 180,686 181,575 144,030 88,048 47,402 0Depn Furniture 2,538 7,722 15,637 15,637 15,637 15,440 14,807Depn Infrastructure 128,716 128,086 118,885 117,991 22,440 0 0

Depn Total 265,067 316,494 316,097 277,658 126,125 62,842 14,807

AssetsFixed Assets

Equipment 0 0 0 0 0 0 0Intangibles 0 220,000 0 0 0 0 0

Fixed Assets Total 0 220,000 0 0 0 0 0

EquityEquity

Accumulated Funds 0 (316,494) (168,628) (112,355) 57,668 140,116 208,011Equity Total 0 (316,494) (168,628) (112,355) 57,668 140,116 208,011

Reserve









24‐25Clearing Account

Transfer From Asset Reserves 0 (74,343) 0 0 0 0 0Transfer Accumulated Reserve (General) 0 0 0 0 0 0 0

Clearing Account Total 0 (74,343) 0 0 0 0 0

Grand Total 9,742 (0) (0) (0) (0) (0) (0)


P/L StatementSum of Actual 18‐

19Sum of Budget 19‐


21Sum of Budget



23‐24 Sum of Budget 24‐

25Income (3,182,880) (3,244,043) (3,363,530) (3,441,215) (3,520,752) (3,602,185) (3,685,561)

Interest (20,178) (17,609) (19,836) (19,876) (19,916) (19,956) (19,996)Member Fees (2,613,436) (2,678,909) (2,745,883) (2,814,530) (2,884,893) (2,957,015) (3,030,941)Others 0 (1,165) 0 0 0 0 0Outsourced Fees (549,265) (546,360) (554,556) (562,874) (571,317) (579,887) (588,585)Cost Recovery 0 0 (43,255) (43,935) (44,625) (45,327) (46,039)

Expenses 2,927,555 3,098,386 3,216,061 3,275,912 3,336,959 3,399,227 3,462,743Communications 192,567 179,875 144,792 147,635 150,536 153,493 156,510Consulting 178,301 366,508 389,600 396,492 403,508 410,651 417,923Employee 1,545,180 1,534,255 1,646,641 1,671,353 1,696,436 1,721,895 1,747,736Finance 16,347 20,100 20,027 20,392 20,764 21,143 21,530Hosting 19,800 29,800 36,000 36,720 37,454 38,203 38,968Insurance 37,576 41,708 43,299 44,598 45,936 47,314 48,734Licenses 671,357 675,830 730,739 749,659 769,081 789,018 809,484Office 179,149 183,735 154,963 158,062 161,223 164,447 167,736Training 32,998 50,449 50,001 51,001 52,021 53,061 54,122Projects 54,281 0 0 0 0 0 0Outsourced 0 16,126 0 0 0 0 0

Depn 265,067 316,494 316,097 277,658 126,125 62,842 14,807Depn 265,067 316,494 316,097 277,658 126,125 62,842 14,807

Assets 0 220,000 0 0 0 0 0Fixed Assets 0 220,000 0 0 0 0 0

Equity 0 (316,494) (168,628) (112,355) 57,668 140,116 208,011Equity 0 (316,494) (168,628) (112,355) 57,668 140,116 208,011


P/L StatementSum of Actual 18‐



21Sum of Budget



23‐24 Sum of Budget 24‐

25Suspense 0 0 0 0 0 0 0

Clearing Account 0 0 0 0 0 0 0

Reserve 0 (74,343) 0 0 0 0 0Clearing Account 0 (74,343) 0 0 0 0 0

Grand Total 9,742 (0) (0) (0) (0) (0) (0)

CouncilBIZ Budget 2020/21Services Fees

Service Fees Sum of Actual 18‐19Sum of Budget






24‐25Fixed 0 (1,339,389) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)

Barkly 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)Central Desert 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)East Arnhem 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)MacDonnell 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)Roper Gulf 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)Tiwi Islands 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)Victoria Daly 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)West Arnhem 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)West Daly 0 (148,821) (152,549) (156,363) (160,272) (164,279) (168,386)

Variables (2,613,436) (1,339,520) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)Barkly (289,888) (148,672) (173,736) (178,080) (182,532) (187,095) (191,772)Central Desert (339,249) (198,899) (172,041) (176,342) (180,751) (185,270) (189,902)East Arnhem (314,670) (173,852) (172,041) (176,342) (180,751) (185,270) (189,902)MacDonnell (345,903) (204,926) (220,349) (225,857) (231,504) (237,291) (243,224)Roper Gulf (365,283) (225,687) (253,401) (259,736) (266,229) (272,885) (279,707)Tiwi Islands (247,960) (105,544) (105,937) (108,585) (111,300) (114,082) (116,934)Victoria Daly (265,614) (123,625) (122,887) (125,959) (129,108) (132,336) (135,644)West Arnhem (249,656) (107,285) (108,479) (111,191) (113,971) (116,820) (119,741)West Daly (195,213) (51,031) (44,070) (45,171) (46,301) (47,458) (48,645)

Grand Total (2,613,436) (2,678,909) (2,745,883) (2,814,530) (2,884,893) (2,957,015) (3,030,941)Movement 2.50% 2.50% 2.50% 2.50% 2.50% 2.50%

Note: Variable fees is estimated for the budget purpose. Actual amount will differ to each council, as the amount is calculated each quarter against number of users. Budgeted figures are based on Q4 user number.

CouncilBIZ Budget 2020/21Service Fees

Service FeesSum of Actual







24‐25Barkly (289,888) (297,493) (326,285) (334,443) (342,804) (351,374) (360,158)Central Desert (339,249) (347,720) (324,590) (332,705) (341,023) (349,548) (358,287)East Arnhem (314,670) (322,673) (324,590) (332,705) (341,023) (349,548) (358,287)MacDonnell (345,903) (353,747) (372,898) (382,220) (391,776) (401,570) (411,609)Roper Gulf (365,283) (374,508) (405,950) (416,099) (426,501) (437,164) (448,093)Tiwi Islands (247,960) (254,365) (258,486) (264,948) (271,572) (278,361) (285,320)Victoria Daly (265,614) (272,446) (275,436) (282,322) (289,380) (296,614) (304,030)West Arnhem (249,656) (256,106) (261,028) (267,554) (274,243) (281,099) (288,126)West Daly (195,213) (199,852) (196,619) (201,534) (206,573) (211,737) (217,030)Grand Total (2,613,436) (2,678,909) (2,745,883) (2,814,530) (2,884,893) (2,957,015) (3,030,941)Movement 2.50% 2.50% 2.50% 2.50% 2.50% 2.50%

CouncilBIZ Budget 2020/21Outsourced (Processing) Income

Outsourced FeesSum of Actual







24‐25Barkly (62,097) (77,814) (78,511) (79,689) (80,884) (82,097) (83,329)Tiwi Islands (83,732) (58,360) (59,311) (60,200) (61,103) (62,020) (62,950)Victoria Daly (55,198) (71,860) (73,050) (74,146) (75,258) (76,387) (77,533)West Daly (348,238) (338,326) (343,684) (348,839) (354,072) (359,383) (364,774)Grand Total (549,265) (546,360) (554,556) (562,874) (571,317) (579,887) (588,585)

CouncilBIZ Budget 2020/21Recovery Cost ‐ Networking

Row LabelsSum of Budget 19‐






25Tiwi Islands 0 (11,738) (11,855) (11,974) (12,094) (12,215)Victoria Daly 0 (27,961) (28,241) (28,523) (28,808) (29,096)West Arnhem 0 (27,217) (27,489) (27,764) (28,042) (28,322)West Daly 0 (18,084) (18,265) (18,447) (18,632) (18,818)Grand Total 0 (85,000) (85,850) (86,709) (87,576) (88,451)

CouncilBIZ Budget 2020‐21Recovery Cost ‐ Admin for Processing (Outsourced) Services

Row LabelsSum of Budget 19‐






25Barkly 0 (6,161) (6,284) (6,409) (6,538) (6,668)Tiwi Islands 0 (4,620) (4,690) (4,760) (4,831) (4,904)Victoria Daly 0 (5,689) (5,774) (5,861) (5,949) (6,038)West Daly 0 (26,785) (27,187) (27,595) (28,009) (28,429)Grand Total 0 (43,255) (43,935) (44,625) (45,327) (46,039)

Note: Recovery cost is estimated for the budget purpose. Actual amount will differ to each council, as the amount is calculated each month against actual expenditure. Budgeted figures are based on March / April 2020 expenditure. The funding method could potentially change with a restructure of the billing in the FY22/23 but the arrangement would be ongoing.

CouncilBIZBudget 2020/21Per Council

Type OrgSum of Actual







24‐25Assets CouncilBIZ 0 220,000 0 0 0 0 0

Assets Total 0 220,000 0 0 0 0 0Depn CouncilBIZ 265,067 316,494 316,097 277,658 126,125 62,842 14,807

Depn Total 265,067 316,494 316,097 277,658 126,125 62,842 14,807Equity CouncilBIZ 0 (316,494) (168,628) (112,355) 57,668 140,116 208,011

Equity Total 0 (316,494) (168,628) (112,355) 57,668 140,116 208,011Income CouncilBIZ (20,178) (17,609) (19,836) (19,876) (19,916) (19,956) (19,996)

Balance Sheet 0 (1,165) 0 0 0 0 0Barkly (351,986) (375,307) (410,957) (420,415) (430,097) (440,009) (450,155)Central Desert (339,249) (347,720) (324,590) (332,705) (341,023) (349,548) (358,287)East Arnhem (314,670) (322,673) (324,590) (332,705) (341,023) (349,548) (358,287)MacDonnell (345,903) (353,747) (372,898) (382,220) (391,776) (401,570) (411,609)Roper Gulf (365,283) (374,508) (405,950) (416,099) (426,501) (437,164) (448,093)Tiwi Islands (331,692) (312,725) (322,417) (329,838) (337,435) (345,212) (353,174)Victoria Daly (320,812) (344,306) (354,175) (362,242) (370,499) (378,950) (387,601)West Arnhem (249,656) (256,106) (261,028) (267,554) (274,243) (281,099) (288,126)West Daly (543,451) (538,178) (567,088) (577,560) (588,239) (599,128) (610,233)

Income Total (3,182,880) (3,244,043) (3,363,530) (3,441,215) (3,520,752) (3,602,185) (3,685,561)Expenses CouncilBIZ 2,347,682 2,455,141 2,550,310 2,599,575 2,649,864 2,701,202 2,753,611

Undertake Special Projects 29,000 85,000 120,000 122,400 124,848 127,345 129,892Barkly 63,041 79,745 78,511 79,689 80,884 82,097 83,329Tiwi Islands 84,836 60,040 59,311 60,200 61,103 62,020 62,950Victoria Daly 51,515 74,521 73,050 74,146 75,258 76,387 77,533West Daly 351,482 343,939 334,879 339,902 345,001 350,176 355,428

Expenses Total 2,927,555 3,098,386 3,216,061 3,275,912 3,336,959 3,399,227 3,462,743Reserve CouncilBIZ 0 (74,343) 0 0 0 0 0

Reserve Total 0 (74,343) 0 0 0 0 0Grand Total 9,742 (0) (0) (0) (0) (0) (0)

CouncilBIZ Fixed Vs VeriablesBudget 2020/21

Fixed or Veriable Type GroupDescSum of Actual







24‐25Fixed Assets Fixed Assets 0 220,000 0 0 0 0 0

Assets Total 0 220,000 0 0 0 0 0Depn Depn 265,067 316,494 316,097 277,658 126,125 62,842 14,807

Depn Total 265,067 316,494 316,097 277,658 126,125 62,842 14,807Equity Equity 0 (316,494) (168,628) (112,355) 57,668 140,116 208,011

Equity Total 0 (316,494) (168,628) (112,355) 57,668 140,116 208,011Income Interest (20,178) (17,609) (19,836) (19,876) (19,916) (19,956) (19,996)

Member Fees 0 (1,339,389) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)Cost Recovery 0 0 0 0 0 0 0

Income Total (20,178) (1,356,998) (1,392,778) (1,427,141) (1,462,362) (1,498,463) (1,535,466)Expenses Communications 192,567 179,875 144,792 147,635 150,536 153,493 156,510

Consulting 178,301 281,508 269,600 274,092 278,660 283,306 288,031Employee 994,307 988,673 1,100,891 1,117,416 1,134,189 1,151,215 1,168,496Finance 16,347 20,100 20,027 20,392 20,764 21,143 21,530Hosting 19,800 29,800 36,000 36,720 37,454 38,203 38,968Insurance 37,576 41,708 43,299 44,598 45,936 47,314 48,734Licenses 671,357 675,830 730,739 749,659 769,081 789,018 809,484Office 179,149 183,735 154,963 158,062 161,223 164,447 167,736Projects 10,086 0 0 0 0 0 0Training 32,998 50,449 50,001 51,001 52,021 53,061 54,122

Expenses Total 2,332,487 2,451,677 2,550,310 2,599,574 2,649,864 2,701,201 2,753,610Suspense Clearing Account 0 0 0 0 0 0 0

Suspense Total 0 0 0 0 0 0 0Reserve Clearing Account 0 (74,343) 0 0 0 0 0

Reserve Total 0 (74,343) 0 0 0 0 0Fixed Total 2,577,375 1,240,336 1,305,001 1,337,736 1,371,294 1,405,696 1,440,962Variables Income Member Fees (2,613,436) (1,339,520) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)

Others 0 (1,165) 0 0 0 0 0Outsourced Fees (549,265) (546,360) (554,556) (562,874) (571,317) (579,887) (588,585)Cost Recovery 0 0 (43,255) (43,935) (44,625) (45,327) (46,039)

Income Total (3,162,701) (1,887,045) (1,970,752) (2,014,074) (2,058,389) (2,103,721) (2,150,095)Expenses Communications 0 0 0 0 0 0 0

Consulting 0 85,000 120,000 122,400 124,848 127,345 129,892Employee 550,873 545,582 545,751 553,937 562,246 570,680 579,240Office 0 0 0 0 0 0 0Outsourced 0 16,126 0 0 0 0 0Projects 44,195 0 0 0 0 0 0

Expenses Total 595,068 646,708 665,751 676,338 687,095 698,025 709,132Variables Total (2,567,633) (1,240,336) (1,305,001) (1,337,736) (1,371,294) (1,405,696) (1,440,963)

CouncilBIZ Budget 2020/21Revenue & Expenditure (without Depreciation)

Type GroupDesc DescriptionSum of Actual







24‐25Income Interest Interest (20,178) (17,609) (19,836) (19,876) (19,916) (19,956) (19,996)

Interest ‐ Fixed 0 0 0 0 0 0 0Member Fees Management Fees 0 (1,339,389) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)

Service fees (2,613,436) (1,339,520) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)Others Other Income 0 (1,165) 0 0 0 0 0

Proceed from Sales/Disposal 0 0 0 0 0 0 0Outsourced Fees Outsourced (Processing) Fees (549,265) (546,360) (554,556) (562,874) (571,317) (579,887) (588,585)Cost Recovery Staff Cost Recovery ‐ Telstra Networking 0 0 0 0 0 0 0

Admin Cost Recovery 0 0 (43,255) (43,935) (44,625) (45,327) (46,039)Income Total (3,182,880) (3,244,043) (3,363,530) (3,441,215) (3,520,752) (3,602,185) (3,685,561)Expenses Communications CBIZ Mobile Dongles 2,097 2,121 2,138 2,160 2,181 2,203 2,225

CBIZ Phone System 4,738 9,645 5,635 5,747 5,862 5,980 6,099Fax Services 10,266 18,736 18,890 19,268 19,653 20,046 20,447Mobile Phones 2,561 2,442 3,055 3,085 3,116 3,147 3,179NM1 Data 31,277 0 0 0 0 0 0NM1 Internet 2,348 0 0 0 0 0 0NM1 Switches 9,886 0 0 0 0 0 0Telstra 100Mb Internet 7,100 13,092 15,400 15,708 16,022 16,343 16,669Telstra Managed Services 0 0 0 0 0 0 0VOCUS 10Mb Internet 0 0 0 0 0 0 0VOCUS to GDC 0 0 0 0 0 0 0Telstra Network DATA Centre 41,360 41,186 41,360 42,187 43,031 43,891 44,769Dark Fibre Office‐DATA Centre 65,215 72,832 35,000 35,700 36,414 37,142 37,885Telstra Equipment DATA Centre 15,720 19,820 23,314 23,780 24,256 24,741 25,236

Consulting Consulting Projects 153,326 285,000 300,000 305,100 310,288 315,567 320,937Consulting TechOne 10,980 60,309 89,600 91,392 93,220 95,084 96,986Consulting Training 13,995 20,000 0 0 0 0 0Legal 0 1,200 0 0 0 0 0

Employee Allowances 3,408 10,000 10,261 10,415 10,571 10,729 10,890Annual Leave 176,334 175,735 189,408 192,249 195,133 198,060 201,031Long Service Leave 16,018 16,203 17,463 17,725 17,991 18,261 18,535Overtime 10,583 10,000 7,500 7,612 7,726 7,842 7,960Personal Leave 47,360 49,854 53,733 54,539 55,357 56,187 57,030Recruitment 1,145 6,000 4,288 4,353 4,418 4,484 4,551Salary 1,145,390 1,096,787 1,182,121 1,199,853 1,217,851 1,236,118 1,254,660Superannuation 126,458 128,327 138,142 140,214 142,317 144,452 146,618Uniforms 1,364 3,000 2,394 2,442 2,491 2,541 2,591Work Cover Insurance 17,120 38,349 41,333 41,953 42,582 43,221 43,869

Finance Audit Fees 15,450 16,500 16,500 16,830 17,167 17,510 17,860Bank Fees 897 3,600 3,527 3,562 3,597 3,633 3,670

Hosting DATA Centre Hosting 19,800 29,800 36,000 36,720 37,454 38,203 38,968Insurance Ins ‐ Assets 7,070 9,800 1,500 1,545 1,591 1,639 1,688









24‐25Expenses Insurance Ins ‐ Brokerage 2,646 2,645 3,968 4,087 4,210 4,336 4,466

Ins ‐ Cyber 8,880 9,324 10,200 10,506 10,821 11,146 11,480Ins ‐ Directors & Officers 6,804 7,487 7,800 8,034 8,275 8,523 8,779Ins ‐ Public Liability 10,375 10,900 17,717 18,249 18,796 19,360 19,941Ins ‐Accident 653 402 804 828 853 878 905Ins Premium ‐ Motor Vehicle 483 484 550 567 583 601 619Ins Premium ‐ Travel 666 666 760 783 806 830 855

Licenses Backup Software 4,249 4,519 9,038 9,219 9,403 9,591 9,783Citrix Desktop 86,923 79,925 85,000 86,700 88,434 90,203 92,007Citrix Netscalers 6,195 0 0 0 0 0 0Email Archiver 4,071 4,350 8,701 8,875 9,053 9,234 9,418Firewall 0 0 5,000 5,100 5,202 5,306 5,412Hardware maintenance 0 0 0 0 0 0 0InfoCouncil 70,397 74,439 80,000 82,000 84,050 86,151 88,305Magiq Docs 130,478 132,761 147,000 150,675 154,442 158,303 162,260Microsoft Software 5,407 0 0 0 0 0 0Software ‐ Helpdesk 2,375 11,278 12,000 12,240 12,485 12,734 12,989Software ‐ Glance 0 0 0 0 0 0 0Software ‐ Other 13,616 12,071 15,000 15,300 15,606 15,918 16,236SSL Certificates 0 0 0 0 0 0 0TechOne Software 308,700 317,652 317,000 326,510 336,305 346,394 356,786Virus Protection 29,168 29,056 30,000 30,600 31,212 31,836 32,473VMWare 9,779 9,779 22,000 22,440 22,889 23,347 23,814

Office Board Expenses 0 0 0 0 0 0 0Catering 2,835 1,000 1,125 1,147 1,170 1,193 1,217Consumables 7,680 16,485 10,000 10,200 10,404 10,612 10,824Document Storage 635 1,200 (0) (0) (0) (0) (0)General Expenses 912 39,745 5,000 5,100 5,202 5,306 5,412Lease Office 116,259 78,328 90,000 91,800 93,636 95,509 97,419Memberships 2,409 2,500 2,645 2,698 2,752 2,807 2,864Minor Assets 17,118 5,667 10,000 10,200 10,404 10,612 10,824Office Cleaning 8,243 14,512 8,580 8,752 8,927 9,105 9,287Pest Control 0 0 0 0 0 0 0Postage 531 0 0 0 0 0 0Printing 5,128 8,197 11,543 11,774 12,009 12,250 12,495Security Monitoring 1,054 0 0 0 0 0 0Small balance write‐off (4) 0 (0) (0) (0) (0) (0)Staff Amenities 4,124 3,743 3,861 3,938 4,017 4,097 4,179Utilities 12,014 10,383 10,210 10,414 10,622 10,835 11,052Waste Management 209 1,974 2,000 2,040 2,081 2,122 2,165

Outsourced Outsourced ‐ Accountant 0 16,126 0 0 0 0 0Projects CHAN Relocation (7,767) 0 0 0 0 0 0









24‐25Expenses Projects Consulting Projects ‐ Records 44,195 0 0 0 0 0 0

ITGC Audit 17,853 0 0 0 0 0 0Training Accommodation 2,524 5,212 10,000 10,200 10,404 10,612 10,824

Airfares 5,183 7,922 10,000 10,200 10,404 10,612 10,825CBIZ Staff Training 17,223 12,800 15,000 15,300 15,606 15,919 16,237Conferences 4,691 7,500 5,000 5,100 5,202 5,306 5,412Parking 34 0 0 0 0 0 0Travel Allowances 3,343 17,015 10,000 10,200 10,404 10,612 10,825

Expenses Total 2,927,555 3,098,386 3,216,061 3,275,912 3,336,959 3,399,227 3,462,743Grand Total (255,325) (145,657) (147,469) (165,303) (183,793) (202,958) (222,818)

CouncilBIZBudget 2020/21Revenue & Expenditure (with Depreciation)








24‐25Income Interest Interest (20,178) (17,609) (19,836) (19,876) (19,916) (19,956) (19,996)

Interest ‐ Fixed 0 0 0 0 0 0 0Member Fees Management Fees 0 (1,339,389) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)

Service fees (2,613,436) (1,339,520) (1,372,941) (1,407,265) (1,442,447) (1,478,508) (1,515,470)Others Other Income 0 (1,165) 0 0 0 0 0

Proceed from Sales/Disposal 0 0 0 0 0 0 0Outsourced Fees Outsourced (Processing) Fees (549,265) (546,360) (554,556) (562,874) (571,317) (579,887) (588,585)Cost Recovery Staff Cost Recovery ‐ Telstra Networking 0 0 0 0 0 0 0

Admin Cost Recovery 0 0 (43,255) (43,935) (44,625) (45,327) (46,039)Income Total (3,182,880) (3,244,043) (3,363,530) (3,441,215) (3,520,752) (3,602,185) (3,685,561)Expenses Communications CBIZ Mobile Dongles 2,097 2,121 2,138 2,160 2,181 2,203 2,225

CBIZ Phone System 4,738 9,645 5,635 5,747 5,862 5,980 6,099Fax Services 10,266 18,736 18,890 19,268 19,653 20,046 20,447Mobile Phones 2,561 2,442 3,055 3,085 3,116 3,147 3,179NM1 Data 31,277 0 0 0 0 0 0NM1 Internet 2,348 0 0 0 0 0 0NM1 Switches 9,886 0 0 0 0 0 0Telstra 100Mb Internet 7,100 13,092 15,400 15,708 16,022 16,343 16,669Telstra Managed Services 0 0 0 0 0 0 0VOCUS 10Mb Internet 0 0 0 0 0 0 0VOCUS to GDC 0 0 0 0 0 0 0Telstra Network DATA Centre 41,360 41,186 41,360 42,187 43,031 43,891 44,769Dark Fibre Office‐DATA Centre 65,215 72,832 35,000 35,700 36,414 37,142 37,885Telstra Equipment DATA Centre 15,720 19,820 23,314 23,780 24,256 24,741 25,236

Consulting Consulting Projects 153,326 285,000 300,000 305,100 310,288 315,567 320,937Consulting TechOne 10,980 60,309 89,600 91,392 93,220 95,084 96,986Consulting Training 13,995 20,000 0 0 0 0 0Legal 0 1,200 0 0 0 0 0

Employee Allowances 3,408 10,000 10,261 10,415 10,571 10,729 10,890Annual Leave 176,334 175,735 189,408 192,249 195,133 198,060 201,031Long Service Leave 16,018 16,203 17,463 17,725 17,991 18,261 18,535Overtime 10,583 10,000 7,500 7,612 7,726 7,842 7,960Personal Leave 47,360 49,854 53,733 54,539 55,357 56,187 57,030Recruitment 1,145 6,000 4,288 4,353 4,418 4,484 4,551Salary 1,145,390 1,096,787 1,182,121 1,199,853 1,217,851 1,236,118 1,254,660Superannuation 126,458 128,327 138,142 140,214 142,317 144,452 146,618Uniforms 1,364 3,000 2,394 2,442 2,491 2,541 2,591Work Cover Insurance 17,120 38,349 41,333 41,953 42,582 43,221 43,869

Finance Audit Fees 15,450 16,500 16,500 16,830 17,167 17,510 17,860Bank Fees 897 3,600 3,527 3,562 3,597 3,633 3,670

Hosting DATA Centre Hosting 19,800 29,800 36,000 36,720 37,454 38,203 38,968Insurance Ins ‐ Assets 7,070 9,800 1,500 1,545 1,591 1,639 1,688









24‐25Expenses Insurance Ins ‐ Brokerage 2,646 2,645 3,968 4,087 4,210 4,336 4,466

Ins ‐ Cyber 8,880 9,324 10,200 10,506 10,821 11,146 11,480Ins ‐ Directors & Officers 6,804 7,487 7,800 8,034 8,275 8,523 8,779Ins ‐ Public Liability 10,375 10,900 17,717 18,249 18,796 19,360 19,941Ins ‐Accident 653 402 804 828 853 878 905Ins Premium ‐ Motor Vehicle 483 484 550 567 583 601 619Ins Premium ‐ Travel 666 666 760 783 806 830 855

Licenses Backup Software 4,249 4,519 9,038 9,219 9,403 9,591 9,783Citrix Desktop 86,923 79,925 85,000 86,700 88,434 90,203 92,007Citrix Netscalers 6,195 0 0 0 0 0 0Email Archiver 4,071 4,350 8,701 8,875 9,053 9,234 9,418Firewall 0 0 5,000 5,100 5,202 5,306 5,412Hardware maintenance 0 0 0 0 0 0 0InfoCouncil 70,397 74,439 80,000 82,000 84,050 86,151 88,305Magiq Docs 130,478 132,761 147,000 150,675 154,442 158,303 162,260Microsoft Software 5,407 0 0 0 0 0 0Software ‐ Helpdesk 2,375 11,278 12,000 12,240 12,485 12,734 12,989Software ‐ Glance 0 0 0 0 0 0 0Software ‐ Other 13,616 12,071 15,000 15,300 15,606 15,918 16,236SSL Certificates 0 0 0 0 0 0 0TechOne Software 308,700 317,652 317,000 326,510 336,305 346,394 356,786Virus Protection 29,168 29,056 30,000 30,600 31,212 31,836 32,473VMWare 9,779 9,779 22,000 22,440 22,889 23,347 23,814

Office Board Expenses 0 0 0 0 0 0 0Catering 2,835 1,000 1,125 1,147 1,170 1,193 1,217Consumables 7,680 16,485 10,000 10,200 10,404 10,612 10,824Document Storage 635 1,200 (0) (0) (0) (0) (0)General Expenses 912 39,745 5,000 5,100 5,202 5,306 5,412Lease Office 116,259 78,328 90,000 91,800 93,636 95,509 97,419Memberships 2,409 2,500 2,645 2,698 2,752 2,807 2,864Minor Assets 17,118 5,667 10,000 10,200 10,404 10,612 10,824Office Cleaning 8,243 14,512 8,580 8,752 8,927 9,105 9,287Pest Control 0 0 0 0 0 0 0Postage 531 0 0 0 0 0 0Printing 5,128 8,197 11,543 11,774 12,009 12,250 12,495Security Monitoring 1,054 0 0 0 0 0 0Small balance write‐off (4) 0 (0) (0) (0) (0) (0)Staff Amenities 4,124 3,743 3,861 3,938 4,017 4,097 4,179Utilities 12,014 10,383 10,210 10,414 10,622 10,835 11,052Waste Management 209 1,974 2,000 2,040 2,081 2,122 2,165

Outsourced Outsourced ‐ Accountant 0 16,126 0 0 0 0 0Projects CHAN Relocation (7,767) 0 0 0 0 0 0









24‐25Expenses Projects Consulting Projects ‐ Records 44,195 0 0 0 0 0 0

ITGC Audit 17,853 0 0 0 0 0 0Training Accommodation 2,524 5,212 10,000 10,200 10,404 10,612 10,824

Airfares 5,183 7,922 10,000 10,200 10,404 10,612 10,825CBIZ Staff Training 17,223 12,800 15,000 15,300 15,606 15,919 16,237Conferences 4,691 7,500 5,000 5,100 5,202 5,306 5,412Parking 34 0 0 0 0 0 0Travel Allowances 3,343 17,015 10,000 10,200 10,404 10,612 10,825

Expenses Total 2,927,555 3,098,386 3,216,061 3,275,912 3,336,959 3,399,227 3,462,743Depn Depn Depn Equipment 133,813 180,686 181,575 144,030 88,048 47,402 0

Depn Furniture 2,538 7,722 15,637 15,637 15,637 15,440 14,807Depn Infrastructure 128,716 128,086 118,885 117,991 22,440 0 0

Depn Total 265,067 316,494 316,097 277,658 126,125 62,842 14,807Grand Total 9,742 170,837 168,628 112,355 (57,668) (140,116) (208,011)

CouncilBIZBudget 2020/21Assets RegisterAsset Number Description Asset Cost Commission Date Useful Life in Years WDVEQ-000017 DS 38.5" Full HD DLED LCD TV 814.44 3/01/2013 3.00 0.00EQ-000018 Hisense TV 60K390PAG 1,113.64 8/05/2015 3.00 0.00FF-000004 Office Chairs x 37 6,526.86 23/06/2010 5.00 0.00FF-000005 Workstations + mobile drawers x 14 13,706.00 23/06/2010 5.00 0.00FF-000006 Office furniture 9,855.00 23/06/2010 5.00 0.00FF-000007 Training Tables x 7 2,872.00 29/06/2010 5.00 0.00FF-000008 Sayl Chairs by Herman Miller - black 1,350.00 30/01/2014 10.00 483.03FF-000009 2x Buro Metro Chair, Mesh High Back 725.45 4/02/2014 10.00 260.76FF-000010 8x Buro Metro Chair, Mesh High Back with 2,901.82 13/02/2014 10.00 1,049.66FF-000011 4000/1200TLEG Reliable Boardroom Table 2,834.55 23/04/2015 10.00 1,362.60FF-000012 7003210 Ys Star leather managerial chair 2,163.64 23/04/2015 10.00 1,039.97FF-000013 OE119C - Elite Agencies 2P/1F Mobile Ped 597.27 30/04/2015 10.00 288.25FF-000014 Elite Agencies wall unit swing doors 689.09 30/04/2015 10.00 332.60FF-000016 OE124C - Elite Agencies 1800x900 BOW 1,072.73 1/05/2015 10.00 517.94FF-000017 Rapid span corner workstation 3,445.45 7/05/2015 10.00 1,669.48FF-000018 Rapid span Mobile Pedestal Drawers 1,266.36 7/05/2015 10.00 613.44FF-000020 Roma High Back Chairs 1,709.09 12/05/2015 10.00 830.26FF-000021 Winnellie Road Office Fitout 131,000.00 1/10/2019 10.00 121,139.22IF-000014 Citrix - Netscaler Mpx 8200 Ent Ed 30,378.46 29/11/2013 3.00 0.00IF-000029 Lenovo Tiny with DVD x3 2,521.80 30/06/2014 3.00 0.00IF-000033 Citrix Netscaler ELA 4 MPX8005 Enterpris 54,343.22 17/10/2014 3.00 0.00IF-000037 Qnap Tvs-Ec2480U-Sas-RP-8ge-R2 Storage B 32,174.27 1/03/2017 3.00 893.73IF-000038 Server Refresh 517,397.95 1/08/2017 5.00 215,950.67IF-000039 MDN CPE Router 72,559.89 1/07/2018 5.00 43,476.44IT-000006 Network Performance Monitor 7,109.26 4/05/2010 5.00 0.00IT-000013 TechOne Software (Upgrade) 247,517.75 30/09/2016 5.00 61,642.72IT-000014 Microsoft Licenses 220,120.07 1/07/2017 5.00 87,867.56IT-000016 2018 Microsoft Licenses 220,120.07 1/08/2018 5.00 135,630.62IT-000017 2019 Microsoft Licenses 220,120.07 1/07/2019 5.00 175,915.62

1,809,006.20 854,177.26

Position BudgetedGeneral Manager NoSenior Financial Consultant YesLead Support Consultant YesOperations Manager YesInnovation Manager YesSenior Technical Officer YesSenior Business Support Officer YesSenior Technical Officer YesSenior Finance Officer YesNetwork Engineer NoTechnical Officer NoBusiness Support Officer YesFinance Officer YesFinance Officer YesFinance Officer YesFinance Officer YesFinance Officer YesSoftware Support Officer YesSoftware Support Officer Yes

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