36
The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc Global HSE Excellence & Sustainability Summit, 2017, Düsseldorf The case of the smart chemicals management platform Stoffenmanager®

Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

  • Upload
    others

  • View
    1

  • Download
    0

Embed Size (px)

Citation preview

Page 1: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

The role of technology and human factor in maximizing workplace health and safety

Erika Ustailieva, MSc

Global HSE Excellence & Sustainability Summit, 2017, Düsseldorf

The case of

the smart chemicals

management platform

Stoffenmanager®

Page 2: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Erika Ustailieva• 15 years experience in Environmental Compliance, Waste

and Chemicals Management, OSH and Sustainability • 30 + countries around the world

• Environmental and Waste Management Consultant• Chemicals Management, OSH and Sustainability

Consultant & Researcher • International Business Developer & Consultant

Chemical Management and Sustainability

• Masters degree Environmental Engineering • Masters degree Environmental Science and International

Environmental Policy

• Publications and references

Page 3: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Cosanta BV

Private limited company, established by TNO & Arbo Unie

Software, consultancy, training and research

The legal owner and developer of the smart chemical management platform

> 32 000 users around the globe

> 50 new users per week

Social enterprise – freemium business model

Co-development and partnerships

Page 5: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Our advisory groups and partners International Scientific Advisory Board (ISAB):

• AEHI, Spain• AUVA, Austria• CIOP-PIB, Poland• Dalarna and Lund Universities, Sweden• FIOH, Finland• IFA, Germany• National Taiwan University, Taiwan• NRCWE, Denmark• RAHH, Italy

Commercial partners

• BeCOH (Belgium)• Gillies Associates Limited (UK)• Diamond Environmental (UK) • RoyalHaskoningDHV (The Netherlands)• …………

Stoffenmanager® Premium clients

IT: EY

Page 6: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Today’s agenda

The role of technology and human factor in maximizing workplace health and safety at your sites and suppliers/contractors around

the world

The case of the smart chemical management platform

Stoffenmanager®

Page 7: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Today’s agenda

Or, a story in 3 parts:

Key trends and recent developments

for safe management of chemicals

Global implementation of

Stoffenmanager® for maximizing workplace

health and safety – responsible employer

Lessons learned

Page 8: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

2,300,000Death per year

Globally

due to occupational accidentsor work-related diseases

Page 9: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Chemical Hazards74,000Deaths each year

In EUestimated to be linked to past

exposures at work, primarily to chemicals or dusts

9Deaths every 30 min

In EU estimated to be linked to past

exposures at work,primarily to chemicals or dusts

Page 10: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Global trends and initiatives

Page 11: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Supply chains in relation to OSH

(EU-OSHA, 2013, Seuring, 2008, adapted)

Page 12: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Drivers for a focal company to promote OSH in its supply chain

• CSR, Sustainability agendas

• Competitive advantages, profitability and business efficiency

• Legal demands - compliance with regulatory requirements such

as OSH regulations, REACH, CLP

• Customers’ demands and response to stakeholders

• Environmental and social pressure groups and reputational loss

Page 13: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Supply chain in relation to REACHexchange of hazard & ES

End-users

Manufacturer

Step 2 Step 1

Page 14: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Look into the future

Stoffenmanager® is prepared for:• Risk assessment according to REACH and CAD

• Supply chain use

• Exchange of data between in- and external stakeholders

• Company global implementation with multiple languages

By means of:• Electronic exchange of chemical product data via import and export of xml files (step 1)

• SDS (pdf) upload in multiple languages

• Communication with the work floor via Work Instruction Cards (WIC) in multiple languages

• Dashboard for management reporting and CSR

• Upcoming: Electronic exchange of safe use data via import and export of xml files (step 2)

Page 15: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Supply chains in relation to OSH

(Seuring, 2008, adapted)

Page 16: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

XML exchange of hazard & ES

End-users

XML file

Manufacturer

XML file

Step 2 Step 1

Page 17: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Case Study Best Practice

1. Multinational• Adhesive materials manufacturer• Factories, distribution terminals, sales offices in all continents• Industry leader

2. Sustainability frontrunner• Commitments to the UN’s SDGs• Responsible employer• Influence in the supply/contractor’s chain

3. Aim• Standardise and simplify the introduction of chemicals on sites, handle

them at work places and process them.• Standardize the compliance check, e.g REACH

Page 18: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Case study:What was done and how?

Services provided by Cosanta

• Stoffenmanager® Premium licence

• Implementation & train the trainer

(Global SHE Manager/admin)

• Account management

• New functionalities developed

Page 19: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Why Stoffenmanager®?

Online system to identify chemical hazards, control exposure at workplaces and communicate to managers, employees and external stakeholders.

• Validated quantitative RA model > 6000 measurements

• In the EU chemical legislation (REACH R.14 )

• Management and communication functionalities

• Reliability - independent International Scientific Advisory Board

• Multilingualism 10+ languages

• Technical and expert support for clients

Page 20: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Assess Control Manage Communicate

CAD 98/24/ECCarcinogens or mutagens at work Directive 2004/37/EC

Page 21: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc
Page 22: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Stoffenmanager®

Management

Dashboard

Page 23: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Stoffenmanager®

Work Place

Instruction Cards

(WIC)

Safe Use

Stoffenmanager®

SHARE

Page 24: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc
Page 25: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Lees-module

Page 26: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Stoffenmanager® SHARE

Page 27: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Case study:What was done and how?

Further implementation by the client

• Pilot/implementation at the main EU site

• Internal consultation (e.g R&D)/ decision to implement globally

• Stoffenmanager® - the main system for chemicals management

Page 28: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

1. 800 raw materials extracted from the company’s ERP database

2. Filtering > trimmed down to some 50 inhalation risk assessments to be made

3. After running Stoffenmanager® approx. 15 exposure scenarios assessed as non-safe.

4. Effect of control measures was calculated for these scenarios and controls were implemented where possible

5. Substitution of a carcinogenic intermediate was successfully piloted by R&D and implemented in production.

6. A chemicals management procedure is prepared and is being

implemented site by site.

Further implementation by the client

Page 29: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

New Chemicals Introduction Process

Page 30: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Case study:What was done and how?

1. Contractors• Reporting requirements used products

• Chemicals information entered in Stoffenmanager®

• Risk Assessments and WIC handed to contractor

• Databank contractors

2. Suppliers• Reporting requirements company’s restricted chemicals

• Pilot/implementation for data sharing

• Product data sharing via Stoffenmanager® xml files

• WIC sharing via Stoffenmanager® SHARE

• Ongoing….

Page 31: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Case study:What was achieved?

1. Aligned processes, harmony and standardization for:

• Bringing new chemicals on sites

• Checking compliance with regulation ( REACH, candidate list)

• Handling chemicals at work places and processes

• Exchanging information, training, procedures and instructions, monitoring, coordination and cooperation with sites and contractors and suppliers.

2. Maximized safety and health at workplace

• Global view on how it should be done and smooth implementation site by site and country by country is going on

• People (managers and work floor) start to understand and get engaged. Competition for safer and healthier work place.

Page 32: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Case study: Success factors

1. Stoffenmanager® • Easy & user friendly

• Regulation up to date

• Continuous development

2. Dedicated Global SHE manager at client’s side:• Global vision and decision power

• Good understanding of Stoffenmanager®

• Approach to engage and train people.

3. Good partnership, transparency and trust• Additional functionalities by Cosanta

• Support and demos by Cosanta

• Development input by client

Page 33: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

Case study: success factors

Technology

• Stoffenmanager® functionalities (Cosanta)

• Science ( ISAB)• Regulation (ISAB)

Human factor

• Leadership (Global SHE Manager)

• Cooperation, transparency, trust ( service provider-client)

Page 34: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

“People are not used to check regulations and

they think that it is complex and requires

extensive work. What helps is when you show

them that Stoffenmanager ® is easy to use, they

can check critical parts fast and it simplifies the

regulation”.

Global SHE Manager

Case study: Barriers

Page 35: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

users world-wide

> 32.000 users> 50 new users per week

Page 36: Cosanta | - The role of technology and human factor in ......2017/11/02  · The role of technology and human factor in maximizing workplace health and safety Erika Ustailieva, MSc

More information

Erika Ustailieva, M.Sc.

T: +31 (0) 6 41632168

E: [email protected]

Or Webinar 21st November

Register at: www.stoffenmanger.nl