Correct Addressing Business Letter Services. Introduction Correctly addressing articles allows Australia Posts mail sorting equipment to sort mail accurately

Correct AddressingBusiness Letter Services

IntroductionCorrectly addressing articles allows Australia Post’s mail sorting equipment to sort mail accurately and quickly and lets the postie know where to deliver it.

In this module

This module explains the importance of Correct Addressing and provides a detailed review of Australia Post’s requirements for correctly addressing each of the Bulk Mail services.

Learning outcomes

By completing this module, you will be able to:

• list the background and benefits of Correct Addressing

• identify Australia Post’s Correct Addressing standards and conditions for each Business Letter service

• locate current information about Correct Addressing

Correct addressing at a glanceWhat is a ‘Correct Address’

The address on every mail article is a direction to Australia Post. It directs the article through the mail delivery process, from street post box or Mail Centre to people’s letter boxes.

It should be complete, concise, and clearly written or printed so that Australia Post can process and deliver the article accurately and speedily.

Correct addressing conditions ensure Australia Post delivery systems can recognise and interpret the delivery address.

Correct addressing at a glance

Components of a correct address

The address on any postal article must be left justified and contain the following components:

• name of addressee• “Attention of:” or other reference details• street address: house or box number, street name and type or Locked Bag number• locality name or the name of the office of delivery• State or Territory abbreviation• postcode

Punctuation must be avoided in the last line of the address, including full stops and commas.

No part of the address should be underlined.

Specific standards relate to each line of the address.

These standards are covered on the following pages.

Australia Post

Attention of: Mr A. Sample

321 Exhibition Street

MELBOURNE VIC 3000

Advanced: Correct addressingCorrect addressing standardsIntroduction

The advanced letter sorting equipment used by Australia Post can read not only the place name, State, postcode (essentially the last line of the address) - it is able to read the full address information. This enables letters to be sorted to a finer level.The following 10 address presentation standards outline the correct format• Building/Property name• Building/Complex Sub Unit• Floor/Level• House/Property Number• Lot/Section Number• Street Name and Type• Postal Delivery Type• Placename/Suburb/Locality• State/Territory• PostcodeEach standard is covered in more detail on the following pages.

Advanced: Correct addressing

Correct addressing standards

Introduction

All abbreviations used by Australia Post are based on Australian Standards AS4590-1999.

The Address Presentation Standards does not contain a complete list of abbreviations, only those commonly used.

Whilst these standards have been specifically developed for the machine addressing of Small letters, it is recommended they be used for all categories of mail, including hand addressed mail articles.


Correct addressing standards1. Building/Property nameThe full name used to identify the physical building or property. Usually this information is not abbreviated, and should include any reference to a wing or other components of a building complex, if applicable.The building/property name is considered an optional element of an address, however in certain circumstances may be considered an essential requirement, if other elements are missing, for example a thoroughfare number or thoroughfare name.

ExamplesNORTH WING TREASURY BUILDINGTravel World HouseMedical Suites Louis Pasteur ComplexBRINDABELLA

MR C.R. MACDONALD AO Mr C.R. MacDonald AOMANAGER ManagerORBIT TRAVEL CO Orbit Travel CoTRAVEL WORLD HOUSE Travel World House

Note: These addresses are incomplete. They are only examples of the construction of an address using Building/Property Name. Complete addressing is covered later.


Correct Addressing standards2. Building/Complex SubUnitIf applicable, specifying the type of a separately identifiable portion within a building complex or marina with its associated number or identifier to clearly distinguish it from another, is an essential element of an address.Abbreviations can be used, however they are not essential. If abbreviations are used they should be structured in accordance with the table below.

Advanced: Correct addressingCorrect addressing standards3. Floor/LevelIf applicable, descriptors used to identify the floor or level of a multi-storey building or complex are considered an essential element of an address.The Floor/Level is positioned as the first item, located on the same line as the House/Property Number and Street Name. However, it can be placed on a separate address line, above the line containing the House/Property Number and Street Name, if necessary.Abbreviations can be used, however they are not essential. If abbreviations are used they should be structured in accordance with the table below.

Advanced: Correct addressingCorrect addressing standards4. House/Property numberTo record the numeric or numeric/alpha reference number of a house or property (also referred to as a street number) is an essential element of an address.The House/Property Number is positioned before the Street Name and Type, located in the same line containing the Street Name.Generally, only one house/property number is used. However, if the house/property number includes a number range, the range of applicable numbers should be included, separated by a hyphen (-), with no spaces between numerals, i.e. 17-19. Ideally, the alpha characters should be printed in upper case, with no spaces between numerals, for example 11B.Examples

11B Waterman Ave101-105 WENTWORTH RD17 Jones St

MR C.R. MACDONALD AO Mr C.R. MacDonald AOMANAGER ManagerORBIT TRAVEL CO Orbit Travel CoTRAVEL WORLD HOUSE Travel World HouseSUITE 3 Suite 3LEVEL 7 17 JONES ST Level 7 17 Jones St

Advanced: Correct addressingCorrect addressing standards5. Lot/Section numberThe Lot/Section reference is allocated to a property, recorded by the appropriate Government Department, during the sub-division of a particular parcel of land. Lot or Section numbers should only be used prior to the formal allocation of street numbers by the appropriate Government Department.

If formal street numbers have not been allocated this becomes an essential element of an address.

The Lot/Section Number is positioned before the Street Name and Type, located in the same line containing the Street Name. Ideally to be printed in upper case, however upper case for the first character and lower case for subsequent characters is acceptable.

Examples

LOT 17 JONES ST Lot 16 Godfrey Ave

Advanced: Correct addressingCorrect addressing standards6. Street name and typeThe full street name used to identify the street location of the property, together with the thoroughfare type. Only one street name should be used. This is an essential element of an address.The street name and type is located on the second last line of the address, together with the street number (or if applicable floor/level, building sub-unit).The thoroughfare type should be abbreviated in accordance with Australian Standard AS4590-1999, however they can be spelt in full.The following is a list of commonly used thoroughfares types, together with appropriate abbreviations.


Correct addressing standards7. Postal delivery type

If this element is applicable, identification of a specific postal address and the service number, is an essential component of an address.It is located on the second last line of an address.It is recommended that the Postal Delivery Type be abbreviated as per the table below.

Advanced: Correct addressingCorrect addressing standards8. Placename/Suburb/LocalityThe full name of the placename or Post Office of delivery containing the specific address, which may include a Delivery Centre (DC) or a Business Centre (BC), is considered an essential element of an address.

The placename is the first item located in the last line of the address, together with the State abbreviation and postcode.

This information must be printed in upper case, with no punctuation. Generally, the placename is not abbreviated, however certain elements of the placename may be abbreviated based on common acceptance, i.e. MT for Mount and ST for Saint.

Examples or

MR C.R. MACDONALD AO Mr C.R. MacDonald AO MR C.R. MACDONALD AO Mr C.R. MacDonald AOMANAGER Manager MANAGER ManagerORBIT TRAVEL CO Orbit Travel Co ORBIT TRAVEL CO Orbit Travel CoTRAVEL WORLD HOUSE Travel World House PO BOX 87 PO Box 87SUITE 3 Suite 3 NORTH SYDNEY NORTH SYDNEYLEVEL 7 17 JONES ST Level 7 17 Jones StNORTH SYDNEY NORTH SYDNEY

Advanced: Correct addressingCorrect addressing standards9. State/Territory

The defined State or Territory in Australia (in abbreviated format) that the specific placename/address is located is considered an essential element of an address. The State or Territory abbreviation is located in the last line of the address, one or two spaces after the Suburb/Place/Locality. Two spaces are preferred. It must be printed in upper case, with no punctuation.The State or Territory must always appear in an approved abbreviated form, as indicated below.

Advanced: Correct addressingCorrect addressing standards10. Postcode

A four digit numeric descriptor for a postal delivery area, aligned with placename, suburb or locality and in some circumstances a unique Postal Delivery Type is considered an essential element of an address.

The postcode is located in the last line of the address, one or two spaces after the State or Territory abbreviation, with no punctuation. Two spaces are preferred. The postcode must be the last item in a domestic address. Its format must be all numeric, with leading zeros displayed, and it must be printed in upper case, with no punctuation.

Examples

NORTH SYDNEY NSW 2060

DARWIN NT 0800

Advanced: Correct addressingCorrect addressing conditionsWhy is correct addressing important?

For bulk mail services, Australia Post offers lower postage rates to customers who prepare and lodge articles in accordance with bulk mail conditions. One of these conditions is to correctly format the delivery address of each article to ensure that the addresses are compatible with Australia Post’s specialised processing streams.

To enable the letter sorting equipment to perform at high levels of efficiency, all lines of the address should be formatted correctly and in a consistent manner. The established standards for each service outline the correct format for addresses to be presented on letters, and the way in which address information is placed on articles.

Advanced: Correct addressingCorrect addressing conditionsWhy is correct addressing important?

Australia Post uses advanced letter sorting equipment within processing streams which incorporate:

• Optical Character Readers (OCR). These machines read the placename, State, postcode and other keywords from machine-addressed letters.• Multi-line Optical Character Readers (MLOCR). These machines read full address information, which enables letters to be sorted to a finer level.

Advanced: Correct addressingCorrect addressing conditionsWhen is correct addressing mandatory?

Correct Addressing is a condition of acceptance for:• Charity Mail• Clean Mail• Impact Mail• Acquisition Mail• PreSort Letters• Print Post• Reply Paid

Specific requirements for each service are covered on the following pages. The address structure on Reply Paid responses is different to the others, so it is covered separately later in this module.

Advanced: Correct addressingCorrect addressing conditionsDelivery addressAcquisition Mail, PreSort Letters and Charity MailThe delivery address is a mandatory inscription and therefore correct addressing conditions apply, including barcode placement.The numbers below explain the correct addressing conditions which apply to PreSort Letters delivery addresses.

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5

Address lines (excluding barcode placement) should be left justified. Any font can be used for the address as long as it is clearly readable, preferably in 12 point size and it is strongly recommended that print characters do not overlap. Whilst attributes such as italics, bolding, shadowingshadowing or underlining are permitted, their use should be avoided.

Second last line must contain the delivery address information.

Bottom line must contain the locality and postcode. It is recommended that the State abbreviation is printed on the same line after the locality and that CAPITALS are used. Customers can access PreSort prices if the State abbreviation is not present or on the same line as the locality and postcode.

Additional address information such as a business or person’s name, must be placed above the last two lines of the address (not below, alongside or within these lines).

If using window panel envelopes, the entire address block must be clearly visible through the window panel when presented for lodgement. Address labels may be used but should be straight and firmly affixed.


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Correct addressing conditionsDelivery addressClean Mail

The delivery address is a mandatory inscription and therefore correct addressing conditions apply.The numbers below explain the correct addressing conditions which apply to Clean Mail delivery addresses

Address lines should be left justified. Fixed pitched fonts are recommended (such as Courier 12 point, 10 pitch). If proportional fonts are used, it is preferred they be structured in 12 point, ideally Helvetica 12 point. Print characters must not touch or overlap. Artistic or script fonts are not permitted.Print characters must be between 1.8mm and 7.0mm high, and between 0.3mm and 7.0mm wide. The ideal height is between 2.0mm and 4.0mm (upper case characters of nominal 10 point and 12 point type generally fall within this range) . Line spacing should be between 1.0mm and 2.5mm. Red, orange and yellow inks must not be used. Dark inks such as black are preferred. Attributes such as italics, bolding, shadowing,shadowing, or underlining are not permitted.The address must be parallel to the long side of the envelope.

Second last line must contain the number and name of the street or thoroughfare or PO Box or Bag number.

Bottom line must contain in the following order: the locality, State abbreviation and finally the postcode. This line is to be printed in CAPITALS with no punctuation and no underlining. Leave 1 or 2 spaces between the locality, the State or territory abbreviation and the postcode.


If using window panel envelopes, the entire address block must be clearly visible through the window panel when presented for lodgement. Font Colour - Red, orange and yellow inks must not be used. Dark inks such as black which clearly contrast against the background are preferred.Address labels may be used but should be straight and firmly affixed.

Advanced: Correct addressingCorrect addressing conditionsDelivery AddressPrint PostPrint Post items do not need to be barcoded, however customers can avoid correct addressing conditions for articles under Residue and CBD Sort Divisions if they apply barcodes.Correct addressing is important for efficient delivery of Print Post articles. A surcharge applies to Residue articles and articles sorted to CBD Sort Divisions which do not meet the following correct addressing conditions.The numbers below explain the correct addressing conditions which apply to Print Post delivery addresses.

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3

Address lines should be left justified. Fixed pitched fonts are recommended(such as Courier 12 point, 10 pitch). Ifproportional fonts are used, it is preferredthey be structured in 12 point, ideallyHelvetica 12 point. Print characters mustnot touch or overlap. Artistic or script fontsare not permitted.Attributes such as italics, bolding,

shadowing,shadowing, or underlining are notpermitted.The address must be parallel to the long

side of the envelope.

Second Last Line – This must contain the delivery address information.Red, orange and yellow inks must not be used. Dark inks such as black which clearly contrast against the background are preferred.

Bottom Line – This must contain, in the following order, the place name, state or territory abbreviation and finally the postcode.This line is to be printed in CAPITALS with no punctuation, and no underlining. Leave 1 or 2 spaces only between place name, state or territory abbreviation and the Postcode.


Advanced: Correct addressingCorrect addressing conditionsDelivery addressImpact MailThe delivery address is a mandatory inscription and therefore correct addressing conditions apply.The numbers below explain the correct addressing conditions which apply to Impact Mail delivery addresses.

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1. Address lines should be left justified. Any font can be used for the address as long as it is clearly readable, preferably in 12 point size.

2. Second last line must contain the delivery address information.3. It is recommended that the place name, state abbreviation and postcode be printed on the same line and that CAPITALS are used. This information should be on the bottom line.

4. Additional address information such as a business or person’s name, must be placed above the last two lines of the address (not below, alongside or within these lines).

If using window panel envelopes, the entire address block must be clearly visible through the window panel when presented for lodgement. Most coloured inks, except yellow, orange and red can be used. Red is reserved for Postage Meter impressions. Dark colours such as black, dark blue, and dark green are best.Address labels may be used but should be straight and firmly affixed.

Advanced: Correct addressingCorrect Addressing Conditions

Address Font

Clean Mail, Print Post and Impact Mail

In addition to delivery address formatting, Clean Mail, Print Post and Impact Mail articles need to comply with the following address font requirements:

Fixed-pitch fonts are recommended.

If proportional fonts are used, they should be a minimum of 12 point in size.

Individual characters must not touch or overlap.

Artistic or script fonts must not be used.

Print characters must be between 1.8mm and 7.0 mm high and between 0.3mm and 7mm wide. The ideal height is between 2.0 and 4.0mm (upper case characters of nominal 10 point and 12 point type will generally fall within this range). Line spacing should be between 1.0mm and 2.5mm.

Attributes such as italics, bolding, shadowing or underlining must not be used.

Fixed pitch (or non-proportional) fonts

In fixed-pitch fonts; every character has the same width . Courier is a fixed pitch font.

Proportional fonts

In proportional fonts; different characters have different widths. Times New Roman is a proportional font.

Artistic of Script fonts

Cursive, fancy style fonts such as Brush Script and Marigold.

Advanced: Correct addressingCorrect addressing conditionsAddress zones: Acquisition Mail and PreSort Letters - Small and Small Plus and Charity Mail

The Zones on the letter, as indicated below, must be observed at all times.The complete barcode and address must be positioned:

• at least 20mm down from the top edge of the piece of mail;• no more than 100mm up from the bottom edge of the piece of mail;• no closer than 15mm from the bottom edge of the piece of mail; and,• no closer than 15mm from either side of the piece of mail.

Note: the Acquisition Mail job ID number must be printed in the delivery address zone, aligned to the left, above the barcode or above the return address in the top left hand corner.

Note: the Charity Mail number must be printed in the delivery address zone, aligned to the left, above the barcode or above the return address in the top left hand corner.


Correct addressing conditionsAddress zones: PreSort Letters - Medium and Large letters (landscape)The preferred Zones for Medium letters and Large letters (Landscape) are indicated in the diagram.

The preferred location for the Postage Paid Imprint is in the Postage Zone at the topright corner of the article.


Correct addressing conditions

Address zones: PreSort Letters - Medium and Large letters (portrait)

The preferred Zones for Medium letters and Large letters (Portrait) are indicated in the diagram.

No part of the barcode can appear in the Postage Zone.

The barcode can be oriented to either portrait or landscape. It is recommended that the address and barcode are oriented in the same direction.

When using window panel envelopes, it is recommended that the barcode is positioned below the address.

Advanced: Correct addressingCorrect addressing conditions

Article layout: Clean Mail – Small and Small Plus

Clean Mail articles are comprised of three printing zones plus Clear Zones on the front and rear:

• Clear Zones

• Postage Zone

• Delivery Address Zone

• Creative design/advertising zone


Correct addressing conditionsArticle layout: Clean Mail - Clear ZonesNo printing is allowed in Clear Zones as they are reserved for processing by Australia Post. The following Clear Zone areas are mandatory for Clean Mail articles:• Left & top• Right & below• Front bottom edge• Back bottom edge

At least 10mm clear from the left side & top of address blockThe whole of the area below and to the right of the address blockAt least 15mm clear from the front bottom edge of the envelopeAt least 20mm from back bottom edge - extending for 125mm from the left edge

Advanced: Correct addressingCorrect addressing conditionsArticle layout: Clean Mail – Creative Design/Advertising zone

Creative design/advertising an only be printed outside of the clear zones in the creative design/advertising zone on a Clean mail envelope.

However, graphics are acceptable in clear zones as long as they are in an approved PMS colour.

The colours printed above are approximations only. Refer to official ink colour charts


Correct Addressing Conditions

Article layout: Print Post - Small articles

The Address Zone must be observed for Residue and CBD Sort Division to avoid incurring a surcharge.

The preferred location for the Postage Paid Australia imprint is in the Postage Zone at the top right corner of the article.

•The complete address (and barcode if present) must be positioned:

• parallel with the long edge of the article

• at least 40mm down from the top edge of the article

• no closer than 15mm from the bottom edge of the article

• no closer than 10mm from either side of the article, and

• near the centre or right hand side of the address zone, and lower down than the return address



Article layout: Print Post – Large articles (landscape)

The Address Zone on the article, must be observed for Residue and CBD Sort Division articles to avoid incurring a price surcharge.

The preferred location for the Postage Paid Australia imprint is in the Postage Zone at the top right corner of the article.

The complete address (and barcode if present) must be positioned:



• no closer than 15mm from the left side of the article

• no closer than 60mm form the right side of the article

• near the centre of right hand side of the address zone, and lower down than the return address


Correct addressing conditions

Article layout: Print Post – Large articles (portrait)

The Address Zone must be observed for Residue and CBD Sort Division articles to avoid incurring a price surcharge. The preferred location for the Postage Paid Australia imprint is in the Postage Zone at the top right corner of the article.

The complete address (and barcode if present) must be positioned:



• no closer than 15mm from the left side of the article

• no closer than 15mm form the right side of the article

• near the centre of right hand side of the address zone, and lower down than the return address



Article layout: Impact Mail

Customers only need to ensure sufficient space in their Impact Mail design to clearly display the address details or affix a Return to Sender sticker.

Advanced: Correct addressingCorrect Addressing Conditions

Reply Paid

Because it is a response mechanism, the address structure on Reply Paid responses is an exception, and differs in structure from other outbound articles. The following items are mandatory for Reply Paid articles:1. Reply Paid address (including barcode), must be:

• centred on the article if possible

• at least 40mm below the top edge of the article

• at least 15mm above the bottom edge (which must be kept clear)

• with at least 15mm clear space to the left, and

• at least 15mm from the right edge of the article (which must be kept clear)

2. Barcode: must be at least 2mm above the first line of the reply Paid address

3. Delivery Address: must be at the top left corner of the article – or at the top centre of the article if you add your logo or other printing in the Service Zone.

Advanced: Correct addressingCorrect Addressing ConditionsReply PaidMachine readability

Mandatory requirements apply for machine readability when printing on a Reply Paid item including:

• the position and format of address components

• height and width of characters

• space between lines

• font style

• special effects

• colour

Although Australia Post will supply basic Reply Paid artwork, including Reply Paid barcode and correctly formatted Reply Paid address ready for logos or branding to be added, for full details of these mandatory requirements, refer to the Reply Paid service guide, and the Australia Post website (auspost.com.au)



Reply Paid

Standard article layout

Reply Paid pre-printed articles comprise three printing zones plus clear zones on the front and rear.

• Clear zones

• Postage zone

• Delivery address zone

• Reply Paid address zone



Reply Paid

Direct Mail/Postcards

This illustration suggests how to maximise the space available on the postcard for your advertising or other printing.

move the delivery address to the right edge of the delivery address zone – no closer than 50mm from the right edge of the article

keep 5mm clear to the left of the delivery address the remaining space on the left side of the article may be used for the advertising orother printing.

move the Reply Paid barcode and address as far to the right as possible – no closer than 10mm from the right edge of the article

keep 15mm clear to the left of the Reply Paid barcode and address

the clear zone of 15mm at the bottom edge of the article must be kept clear of anyprinting



What is the same – what are the differences?

Articles for each Business Letter service are designed to follow specialised processing streams. For this reason correct addressing conditions vary between services.

To qualify for bulk mail prices, customers need to pay particular attention to correctly addressing articles to conform with the requirements of the service they have elected to use.

The Correct Addressing Fact Sheet provides an overview of the different correct addressing conditions, compared by service.

Advanced: Correct addressingSummaryYou have now completed this module.

The key points covered were:• The address on every mail article is a direction to Australia Post. • The address should be complete, concise, and clear so that Australia Post can process and deliver the article accurately and speedily.• Address presentation standards apply to each line of the address.• The name of the addressee is a mandatory condition.• The Street address, Box number or Locked Bag number is a mandatory condition.• The bottom line must always contain the locality name, and usually the State or territory and the postcode.• Correct Addressing is a condition of access to Business letter services discounts.• Correct Addressing is a condition of acceptance for Acquisition Mail, PreSort Letters, Charity Mail, Clean Mail, Print Post, Impact Mail and Reply Paid.• Correct Addressing Conditions include article layout for these services.• Because it is a response mechanism, the address structure on Reply Paid responses is an exception, and differs from other outbound articles.

You now need to complete a short assessment to check your understanding of the information covered in this module. This assessment consists of 10 multiple-choice questions and should take you approximately 10 minutes to complete. To pass the assessment, you need to answer at least eight of these questions correctly.Attempt this assessment as many times as you need to. If you do not pass, it is recommended that you review this module again.

Assessment

a. True

b. False

Assessment

1

Correct answer = ACorrect Addressing conditions ensure Australia Post delivery systems can recognise and interpret the delivery address.

True or false?Each article must contain a correctly written address to ensure Australia Post is able to deliver it .

a. Right justified

b. Centred

c. Left justified

Assessment

2

Correct answer = CThe address on any postal article must be left justified.

Select the correct address alignment (justification) for any postal article…

a. True

b. False

Assessment

3

Correct answer = BThe advanced letter sorting equipment used by Australia Post can read not only the placename, State, postcode (essentially the last line of the address), they are able to read full address information, which allows letters to be sorted to a finer level.

True or false?Australia Post letter sorting equipment can only read the Suburb, State and Postcode.

a. It makes it easier to identify the chosen service b. Articles can follow their specialised processing streamsc. You need to do something different to earn a different

rate

Assessment

4

Correct answer = BFor each Business Letter Service, articles are designed to follow specialised processing streams. For this reason, and to qualify for bulk mail prices, customers need to pay particular attention to addressing..

Correct Addressing is a condition of access to Bulk Mail services prices. This is because:

a. PreSort Letters/Charity Mail/Acquisition Mail

b. Print Post

c. Reply Paid

d. Unaddressed Mail

e. Impact Mail

Assessment

5

Correct answer = DBecause it has no address, Unaddressed Mail does not require correct addressing conditions

To which of the following Bulk Mail services do Correct Addressing conditions not apply?

a. True

b. False

Assessment

6

Correct answer = BThe bottom line of Acquisition Mail and PreSort Letters must contain the locality and postcode. It is recommended that the State abbreviation is printed on the same line after the locality and that CAPITALS are used. Customers can access PreSort prices if the State abbreviation is not present or on the same line as the locality and postcode. .

True or false?

Acquisition Mail and PreSort Letters must contain the Locality, the State abbreviation and the Postcode.

a. True

b. False

Assessment

7

Correct answer = ACorrect. The bottom line of Print Post articles must contain, in the following order, the place name (locality), state or territory abbreviation and finally the postcode.

True or false?Print Post articles must contain the locality, the State abbreviation and the postcode.

a. True

b. False

Assessment

8

Correct answer = AFor Impact Mail items it is recommended that the place name (locality), state abbreviation and postcode be printed on the same line and that CAPITALS are used. This information should be on the bottom line.

True or false?Impact Mail articles must contain the locality, the State abbreviation and the postcode..

a. PreSort Letters/Charity Mail/Acquisition Mailb. Print Postc. Reply Paidd. Impact Maile. Clean Mail

Assessment

9

Correct answer = DImpact Mail customers only need to ensure sufficient space in their design to clearly display the address details or affix a Return to Sender sticker.

Which service does not require Clear Zones adhered to in its article layout?

a. Clear Zones, Return Address and Postage Paid imprint

b. Postage Meter imprint, Surface Mail indicator and Print Post number

c. Reply Paid address, Barcode and Delivery address

Assessment

10

Correct answer = CBecause it is a response mechanism, the address structure on Reply Paid responses is an exception, and differs in structure from outbound articles and has mandatory requirements for the Reply Paid address, the Barcode and the Delivery address.

Because it is a response mechanism, the address structure on Reply Paid responses is an exception, and differs in structure from outbound articles and has mandatory requirements for:

Documents

Correct Addressing Business Letter Services. Introduction Correctly addressing articles allows Australia Posts mail sorting equipment to sort mail accurately