AN AMAZING PLACE WITH AMAZING PEOPLE

CORPORATE SOCIAL RESPONSIBILITY

2017

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TRAINING 2000Training 2000 has been established for over 50 years, we are a large Group Training Association offering business solutions, commercial courses and Apprenticeship programmes across multiple industry sectors.

We have around 240 employees and offer an outstanding service through a wide range of training solutions and sectors.

INSPIRING LEARNERSWe have built a prestigious reputation for the delivery of Apprenticeships and other associated learning programmes and courses. Each year we train over 2000 learners across our many training programmes, helping them gain valuable qualifications, work experience and getting them on the right path to start their chosen career. In fact over 80% of our learners progressed onto a job or further training, an achievement that makes us very proud.

Our learners receive the very best support from our dedicated and specialist teams. With some of the best training facilities in the country we are also proud to have achieved four ‘outstanding’ grades and six ‘good’ grades at our last OFSTED inspection.

INSPIRING NATIONAL AND GLOBAL BUSINESSESOur commitment to providing first-class quality training has developed strong and long term relationships with both national and global businesses. We work in close partnership with them as their trusted training provider to deliver bespoke commercial training courses, services and Apprenticeship courses, across multiple industry sectors.

Our core focus is to understand our customers needs and to develop training solutions that will reach and supersede their desired outcomes and ultimately improve operational efficiencies.

When developing training solutions we work with our customers every step of the way and continuously measure success throughout the delivery, to ensure they see maximum return on investment.

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INTRODUCTION BY THE CHIEF EXECUTIVE OFFICER , STEVE GRAY

TRAINING 2000 LTD SUSTAINABILITY POLICY STATEMENT

“Our sustainability vision for Training 2000 is to progressively reduce our environmental footprint and continually safeguard our staff, learners and visitors”.

The company recognises the impact that its day to day activities have on the health, safety and environment and the importance of managing the resources we use. We aim to reduce our resource consumption as a business and promote sustainable practices throughout our organisation, and the local environment around our sites.

OUR RESPONSIBILITY

The corporate responsibility for this policy rests with the company directors, managers and all employees. Every decision-maker in the business will integrate health and safety, sustainability, environment and climate change considerations into strategic and day-to-day decision making processes.

OUR COMMITMENT

We are committed to protecting the environment through prevention of pollution and continual improvement of our environmental performance, maintaining full compliance with all relevant legal and other requirements demonstrated by maintenance of the benchmark standard ISO14001.

We are committed to safeguarding our staff and learners with continual improvement of our Health management system, maintaining full compliance with all relevant legal and other requirements demonstrated by maintenance of the benchmark standard BSOHSAS 18001.

We will promote good governance throughout the organisation, whilst actively encouraging and monitoring responsible environmental, social and economic performance by our staff, suppliers and contractors.

OUR OBJECTIVES

We will regularly review our specific objectives on health, safety, environment and sustainability, annually publishing our performance against these objectives working at all times to a process of continual improvement, refreshing or updating objectives each year.

This policy, any subsequent policy reviews, and the results of our performance will be communicated to all staff, published annually on the company internet and intranet sites through the corporate social responsibility strategy document (CSR), managed by the HSE department.

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HEALTH SAFETY AND ENVIRONMENT

With our long tradition for the delivery of quality training and skills to our learners and employers, we believe that we can influence and set the example which helps them to strive for excellence in health and safety performance and implement change which tackles climate change and other environmental issues.

We believe good quality training needs outstanding Health, Safety and Environmental performance if we are to change the future needs of our world.

Substantial and continual improvement of our Safety performance will be demonstrated through the maintenance of our benchmark standards, BSOHSAS18001 and the British Safety Council International Safety Award, we also aim to re affirm our British Safety Council 5 Star Status in the coming year.

‘’I make it clear to managers, leaders and all employees, including our learners that the priority given to Health and Safety performance shall rank at least equal to that afforded to all our Strategic Objectives. Health and Safety performance sits well within all our Core Values.’’ Steve Gray CEO Training 2000.

TRIUMPH AT INTERNATIONAL SAFETY AWARDS

Training 2000 has won an International Safety Award with Merit from the British Safety Council in recognition of its commitment to keeping its workers and workplaces healthy and safe during the 2016 calendar year.

Now in their 59th year, the International Safety Awards recognise and celebrate organisations from around the world which have demonstrated to the satisfaction of the scheme’s independent judges their commitment to preventing workplace injuries and work-related ill health during the previous calendar year.

In 2017, 578 organisations won an International Safety Award. They span all sectors and are drawn from the United Kingdom, Africa, Asia, India and the Middle East. 31 organisations were awarded a Distinction, 300 organisations were awarded a Merit and 200 organisations achieved a Pass.

Mike Robinson, Chief Executive of the British Safety Council, congratulated Training 2000 on their success in winning an International Safety Award 2017 with Merit:

“The British Safety Council commends Training 2000 on their achievement. The award is in recognition of their commitment and efforts to keep their employees and workplaces free of injury and ill health.

“Sensible and proportionate management of health and safety risks at work brings lasting benefits for workers, their families, businesses and society as a whole. By celebrating and sharing the achievements of the winners of the International Safety Awards, we encourage businesses all over the world to follow their lead and place employees’ health and safety at the heart of their business. Our warmest congratulations!”

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KEY OBJECTIVES - HEALTH AND SAFETY IN 2016-17

• To ensure all learners continue to learn in an environment where they feel safe and are safe.

• To continually improve and to achieve and maintain outstanding Health, Safety & Housekeeping standards which prevent ill health or injury to staff, learners, visitors and contractors.

• To maintain accreditation to BSOHSAS18001 in May 2017 .

• To further embed the company workplace wellbeing programme and improve health.

• To maintain a Zero RIDDOR accident culture.

• To continue to reduce Minor accidents year on year.

• To retain the British Safety Council International Safety Award in 2017 for the ninth year in succession.

KEY OBJECTIVES – ENVIRONMENTAL STRATEGY 2016-17

• To maintain ISO14001 accreditation through internal and external audits.

• To continue to implement improvements to reduce the company’s impact on the environment.

• To continually review environmental innovations & investigate whether these can be incorporated in the company to further reduce Training 2000’s carbon footprint.

• To continue to gather energy data and identify opportunities to save energy in order to maintain compliance with the new legal framework , the energy saving opportunity scheme (ESOS).

Phil Watson, HSE Manager at Training 2000 said:

“This award is based on evidence we submit in response to questions set by the British Safety Council.

“We’re proud to have achieved this award for the 9th year in succession, never gaining less that a merit, which demonstrates our strong commitment to the safety and wellbeing of all our staff and maintaining a safe and healthy workplace.”“The success criteria for our International Safety Awards is challenging and that rightly reflects the importance of ensuring the risks of injury and ill health in the workplace are properly controlled. We are proud of our association with Training 2000 and their commitment to keeping their employees, learners and workplaces healthy and safe.”

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INVESTORS IN PEOPLE

In 2015 Training 2000 was proud to receive full recognition under the Investor in People gold standard. The standard recognises that people are an organisation’s greatest asset, and that for it to succeed everyone has to perform well. To achieve this, people need the right knowledge, skills and motivation to work efficiently. In achieving the standard Training

2000 adopted the Investor in People framework – helping us to improve performance and realise objectives through the effective management and development of our employees.

Training 2000 intends to build on the success of achieving the Investors in People Gold and Investors in People Health and Wellbeing Award.

The ‘Be Well’ committee since 2016 has run several campaigns and initiatives, these include ‘One You’, ‘Change 4 Life’, mental health campaigns and many more. We have also started to run on site fitness classes such as Zumba. We will continue to run campaigns in line with Public Health England dates which will benefit our workforce and learners.

WHY WORKPLACE HEALTH?• Training 2000 Staff will be healthier and be more productive

• Sickness absence rates will drop resulting in more work produced for less

• Meeting targets within our budget helps job security and helps the charity become stronger

• Staff will be better motivated and get more work satisfaction

• We will retain more staff as Training 2000 will be seen as a great place to work

• The company corporate Image will be improved.

TRAINING 2000S COMMITMENT TO WORKPLACE WELLBEING IS DEMONSTRATED THROUGH:

• A comprehensive suite of Health and Safety policies & procedures, developed from a detailed Health & Safety Policy, are in place and communicated

• Strong management of absence and return to work ensures staff feel that the company cares for their welfare after time off work through illness

• Senior Management who encourage monthly reports from the Health and Safety and Human Resource functions on site

BE WELL

Certi�cate Number 7508ISO 9001

ISO 14001BSOHSAS 18001

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SICKNESS ABSENCE STATISTICS

We measure sickness absence using the following method:

• Total days absence / Total workdays possible x 100

• The company sickness absence rate in 2014 was 3.44

• The rate in 2015 was 2.54

• The rate in 2016 was 2.58

• The rate in 2017 so far is 2.78

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HEALTH, SAFETY AND ENVIRONMENT METRICS

• A Monthly Health Safety and Environment report is produced and reviewed by the Executive Management team as part of our corporate strategy and conformance.

• In order to comply with our certification to ISO14001, ISO9001 and BSOHSAS18001 formal Quality, Health Safety and Environment management reviews are held biannually with the Executive Management team.

REDUCING THE RISK OF ACCIDENTS

• Training 2000’s aim is to continually work safely and reduce risks that could lead to accidents. We believe that fulfilling the requirement of the Management of Health & Safety Regulations 1999 in carrying out suitable and sufficient risk assessment, and ensuring measures are put in place to control any hazards, we can reduce our accident rates to the lowest possible with the ultimate target being zero.

• The company reviews its risk assessments on a regular basis to ensure hazards are controlled and the risk of injury is minimised to a low a level as practicable.

• The Directors and leadership at Training 2000 place great importance on, and are committed to, ensuring the health and safety of all employees and other persons who may be affected by the work activities of the Company.

• Training 2000’s Health and Safety policy statement with its associated arrangements has been prepared in accordance with the Health and Safety legislative requirements of the UK.

• The company encourages the reporting of even the most insignificant injury. It recognises that only by identifying the at risk behaviours in our work place and addressing these can we drive towards a zero accident environment.

• We have achieved 2 “RIDDOR free” years since 2014 and have seen a 69% reduction in minor accidents since 2013.

YEAR Number of Minor Accidents

Number of 3 Day Accidents Number of Riddors

2013 142 0 1

2014 93 2 2

2015 79 1 0

2016 43 0 0

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ENVIRONMENTAL RESPONSIBILITY

With the introduction of energy efficient heating systems, energy efficient lighting in some existing areas and timer controls along with improved energy management by staff the company continues to make significant savings in energy consumption.

Energy consumed at Training 2000’s two main sites at Blackburn and Nelson compared to energy used in 2015 shows a maintained reduction of electricity use at most sites in 2016, we continue to make savings across all sites. This last year we turned our focus on out of hour’s usage and shutdown procedures which led to a further reduction in electricity consumption. All staff are continuing their efforts to reduce the company’s carbon footprint. The challenge now is to maintain the improvements and to continue to gather energy data and identify opportunities to save energy in order to maintain compliance with the legal framework, the energy saving opportunity scheme (ESOS). With co-operation, commitment and understanding from all our staff and learners we will continue to significantly reduce the company’s impact on the environment.

ELECTRICITY USAGE

Since 2015 we have during 2015/16, we are looking at extending the replacement lighting initiative at a number of other sites. We have also introduced shutdown procedures systems at various sites to reduce electricity consumption of our out of hour’s usage which has played a part in reduction of electricity usage. We have seen a reduction of 7% from August 2015 to August 2016.

GAS USAGE

The Training 2000 sites at Nelson and Blackburn continue to deliver significant savings in gas usage. Simple changes from reviewing heating practices and taking action where necessary has seen a reduction of 10.4 % from August 2015 to August 2016.

PAPER USAGE

Over the past few years staff have significantly reduced the use of paper from 3.5 million sheets of A4 paper in 2009 to 1.7 million sheets of A4 in 2016. This has been achieved with greater use of email,

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reducing paper based reports to a minimum where possible, introduction of e learning and setting all photocopier/ printers to double sided printing as default to encourage staff to print double sided more often. The gradual introduction of e learning training packages and new technology in the coming years will further reduce our consumption.

WASTE GENERAL WASTE AT BLACKBURN SITE

Training 2000 are constantly trying to reduce the amount of waste produced and recycle as much of this as possible. Training 2000 employs a local waste management company Neale’s Waste, to manage all general waste on the Blackburn sites. Neale’s Waste are also accredited to ISO 14001. The company see Neale’s as a responsible partner who uses the latest technology and practices to help maximise recycling of waste. The company regularly reviews all waste management companies employed to remove waste at all sites to ensure that waste is being treated responsibly to meet the company commitment to the environment. Our general waste produced across our Blackburn site was 228 tonnes in 2015.

HAZARDOUS WASTE ACROSS ALL SITES

Hazardous waste continues to be managed effectively across all sites. It is stored safely around sites in designated areas when it needs to be held on site, without incident and disposed through reputable waste management provider Neale’s Waste.

TRANSPORT & FUEL

To minimise the use of Petrol & Diesel the company transports learners wherever possible using its fleet of minibuses both from around the Northwest on a daily basis to site.

The company renewed its company car fleet in 2015, once again opting for vehicles with energy efficient engines delivering around 70 + mpg on extended trips.

FIND YOUR FUTURE training2000.co.uk

TRAINING SOLUTIONS& APPRENTICESHIPSWINNERS!

An Amazing Place with Amazing People

Like us on Facebook@training2000

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FUTURE PLANS TO MEET CLIMATE CHANGE

• Training 2000 will continue to address its responsibilities of not only the individual but also its obligation that businesses have to respond to calls from government to reduce the impact on the environment, reducing the company carbon footprint in order to minimise the effects of climate change.

• Training 2000 has achieved and maintained the Environmental Standard ISO14001 since 2009, having put in place measures to reduce use of fossil fuels by using electricity and gas more efficiently across all the Company’s sites and minimising use of paper etc.

• Our current ISO14001 accreditation expires in 2018. Our intention is to continue accreditation beyond this date and we will continue to be the subject of external annual audits to ensure our systems and processes remain robust.

• We are compliant with the new legal standard “ESOS”. This legal obligation requires us to identify opportunities to reduce our carbon footprint through a comprehensive environmental audit of all our premises.

• ESOS also requires us to accurately record our energy consumption something we have been doing since 2009.

• We use continual improvement to enable the company to target excellence in environmental performance.

• Training 2000 will continue to explore and identify any suitable changes we can implement which improve energy efficiency and install such change wherever practicable.

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EMPLOYEES AND LEARNERS

Training 2000 Limited is fully committed to the principles of equality and diversity in employment and training. We will aim to ensure that no employee or applicant for employment is treated less favourably on the grounds of colour, race, age, nationality or ethnic origin, religion, gender, sexual orientation, disability, creed, offender background or marital status or any other condition which cannot be shown to be justifiable.

We strive to create learning and work environments which support and retain the best employees, who are motivated, flexible and committed to our learners and employers. We aim to be the employer of choice in our sector and create a culture and environment to nurture innovation, growth and potential within our people.

BUSINESS ETHICS

Training 2000 Ltd strives to continuously adhere to a strict code of business ethics that are based on our corporate values.

All staff have a responsibility to uphold the brand reputation of the company, recognise equality and diversity when conducting business and hold close to them trust and honesty as an integral part of the Training 2000 culture.

DIVERSITY

Our approach to diversity in the sectors in which we work is tailored to local culture and heritage. We believe that the diversity of our programmes is essential to offer the right solution to both individuals and employers alike.

We endeavour to ensure that we have the balanced mix of gender and ethnicity within our workforce and we actively encourage diversity in our recruitment process for both learners and staff.

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SAFEGUARDING LEARNERSSAFEGUARDING POLICY

INTRODUCTION

The Company views Safeguarding of paramount importance and an integral part of its operation. This responsibility and commitment is articulated and explained within this Policy and its referenced associated procedures.

The Company is committed to continuously promoting a strong culture where everybody understands the importance of safeguarding and demonstrates this in everything that they do.

This policy document has been prepared in accordance with the requirements of all relevant legislation, and is issued for the direction, guidance and information of all key stakeholders who are included in the scope of this document.

DEFINITION

Safeguarding is defined as protecting the health, safety, security and well-being of everyone who is encompassed within the scope of Training 2000’s business in accordance with all relevant legislation, regulations and best practice.

SCOPE

This policy has regards to all key stakeholders which include learners, staff, customers, visitors, contractors, sub-contractors, board members, volunteers and anyone working on behalf of Training 2000.

IT INCLUDES THE FOLLOWING SAFEGUARDING AREAS OF RESPONSIBILITY:-

• Child Protection

• Security and Data Protection

• Health, Safety, wellbeing and environment

• Selection, Recruitment and Induction

• Equality and Diversity

• Information Communication Technology

• Codes of conduct

• Training and Development

KEY PRINCIPLES

This Policy embodies and is informed by the following key principles:-

• Safeguarding is the responsibility of all.

• Safeguarding is continuously promoted as an integral part of the Company’s culture.

• Regular training and education will be provided to all key stakeholders in the safeguarding policy and procedures.

• Compliance of key stakeholders with all company safeguarding procedures, processes and systems is managed.

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• Safeguarding procedures will be continually reviewed, improved and developed.

• There will be utilisation of benchmark technologies in driving safeguarding standards.

Training 2000 is committed to safeguarding and promoting the welfare of learners and expects all staff, sub-contractors, employers, visitors and other learners to share this commitment.

We aim to create and maintain a safe environment where all learners feel safe, secure and valued and know they will be listened to and taken seriously.

Safeguarding and promoting the welfare of learners and in particular young people and vulnerable adults goes beyond implementing basic child protection procedures. Safeguarding is an integral part of all activities and functions of Training 2000 and it extends to our staff and the charity’s property and assets. This policy complements and supports other relevant policies and procedures.

We believe that all learners have the right to be protected from harm, abuse or exploitation irrespective of age, gender, disability, race, religion or belief and sexual orientation.

Board members, directors, managers and staff understand the importance of working in partnership with learners, parents/carers, employers and other agencies in order to safeguard and promote the welfare of learners.

WE WILL ENDEAVOUR TO SAFEGUARD LEARNERS BY:

• Valuing, listening to and respecting them.

• Compliance with our legal duty in Keeping children safe in education

• Complying with our duties under Counter Terrorism Security Act 2015 including ‘Prevent and Channel’.

• Involving Learners in decisions which affect them.

• Ensuring all concerned are aware of and committed to the safeguarding policy and child protection procedures.

• Providing a safe environment for learners.

• Sharing information about concerns with relevant agencies

• Recruiting staff safely, ensuring all necessary checks are made.

• Adopting a code of conduct for all staff.

• Providing effective management through induction, support and training.

• Ensuring staff understand about ‘whistle blowing’.

• Dealing appropriately with allegations/concerns about staff

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LEARNER SUPPORT OFFICERS

Training 2000 has learner support officers who:

• Undertake learner support activities with at risk learners

• Provide information, advice and guidance to learners

• Liaise with operational teams in the identification of at risk learners

• Keep operational teams up to date with the progress of at risk learners

• Support operational teams in the collection of learner feedback

• Contribute to and support the learner voice across the business

• Liaise with external agencies in the support of learners as appropriate

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YOUNG PEOPLE LEADING THE WAY IN HEALTH AND SAFETY

The Health and Safety team at Training 2000 have developed a bespoke behavioural safety observation programme in pursuance of its business objective to deliver outstanding health and safety with continual improvement at all of its sites.

Following Training, Apprentice observers are encouraged to carry out at least one observation per week on one of their peers and deliver feedback to the person they observed. “It’s not an observation without the conversation” is the tag line used to encourage feedback. The results from the observation are then fed back to the tutor team who use the results to develop any action plans. These range from reinforcing safety rules or delivering toolbox talks to drive home learning gained from the observations.

Our first-rate training, combined with strong supervision, is essential in order to prevent accidents. Peer on peer observations are the next step in reaching a culture of behaviours where good safety practice is recognised by the workforce as the norm. Colleagues encouraging their peers to comply with good Health & Safety practice is yet another improvement on our journey to outstanding Health & Safety.

BEHAVIOURAL SAFETY

The Heinrich Accident Triangle claims that for every fatality there are as many as 400 serious accidents, 20,000 minor accidents 240,000 near misses and 2 million unsafe acts. We firmly believe that by observing at risk behaviour before it becomes a near miss or develops into an accident, we can significantly reduce the chances of an accident occurring.

According to the Health and Safety Executive (HSE) statistics one young person under 19 in the UK in 2013-2014 suffered a fatal injury at work with over 1000 suffering a Major Injury. Although an improvement on previous years Major injuries can be life changing and severely impact on a young person at the very start of their career.

We recognise that by preparing our learners for the workplace, and raising awareness of at risk behaviour through this process, we are preparing them to join their parent company after training better prepared for the risks they will face.

The success of the programme has affirmed our original belief of the criticality of behavioural safety.

Young people can be risk taking individuals both at play and in the work environment. We believe alerting them to the consequences of that behaviour prepares them for their career with the behaviours and attitudes to work safely.

The empowerment of our learners through the behavioural safety process is an essential element in assisting the company to create a framework to achieve an outstanding health and safety culture.

SEVERE  INJURYMINOR  INJURY

NEAR  MISS

UNSAFE  ACTS  &  CONDITIONS

FATALITY

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SOCIAL INCLUSION

Training 2000 Ltd has for some time supported the local community to engage in training programmes that will lead to future prospects for individuals. We believe that encouraging individuals to reach their potential and gain employment skills will raise the social skills of communities and help the local economy and demographics to continuously improve.

PIA HSE APPRENTICE – LEVEL TWO

After I completed my A Levels, I decided that an apprenticeship would be the best option for myself. This is because I would be earning money and learning at the same time. I have been at Training 2000 for 5 months now and I am currently on progress to complete my NVQ Level 2 in Business Administration. My apprenticeship is going really well and I am enjoying myself. I have gained a lot of valuable knowledge and skills that I will benefit from in the future and in my professional career. I look forward to completing my NVQ Level 2 and progressing on to Level 3 Business Administration.

CALLUM BUSINESS ADMIN APPRENTICE – LEVEL THREE

I began my journey at Training 2000 on the Steps to Success programme in January 2015. I quickly progressed through the different qualifications to offer to be accepted onto the Business Admin Traineeship mid-August 2015. With the help of Sarah Lang I was able to do a few weeks work experience for the Business Admin team who made me feel at home the moment I started.

In October 2015 I was offered the opportunity to become a Level 2 Admin apprentice working for the Business Admin team which was an opportunity I could not refuse! I am now currently ongoing my Level 3 Apprenticeship which I have taken on much more responsibility with. I would like to thank my manager – Rowena Brough – and the rest of the Business Admin team for the opportunities that have been given to me and for helping me start a healthy career.

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ALEX – ENGINEERING APPRENTICE

Alex has recommended apprenticeships as a fantastic way to gain key career skills – after achieving a mechanical engineering bronze medal at the national World Skills competition.

Starting straight from school at 16, Alex didn’t want to go down the College and University route and was keen to learn whilst in work.

Alex learned quickly an appreciation and understanding of various disciplines and principles such as wiring and testing, milling, turning and fitting – before completing a BTEC Level 3 Diploma in manufacturing and a BTEC Level 4 HNC Diploma in Mechanical Engineering on day release.

Alex said: “These qualifications gave me a better understanding of the academic side of engineering, covering units such as a mechanical principles, engineering materials and many more.”

This experience both on-the-job and within College has helped Alex in his career development, and he added: “The training helped me in my job because it meant I had more of an understanding of why aspects of the design need to be a certain way and the benefits and limitations with regards to certain features on new and current designs.” Extremely keen to promote apprenticeships as a strong option for other young people, Alex said: “I think that apprenticeships are a great way of learning new skills, gaining qualifications and on the job experience. “Apprenticeships also offer the chance to build a large network with other students, colleagues and engineering bodies such as the IMechE. “This in turn allows you to seek guidance and receive knowledge from industry experts and learn more about engineering.”

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LAURA - SCAFFOLDING COORDINATOR

A former Training 2000 apprentice is celebrating after achieving two milestones in her career development.

Laura has worked at the Training 2000 for nearly 5 years, gaining her Level 2, 3 and now 4 in business administration – and also earned her Higher Level Diploma in Business & Professional Administration within the Business Skills Sector in June 2016.

Starting her apprenticeship rotating between different departments in the business, Laura then settled into the scaffolding team where she stayed for the duration of her learning – and still works in the team following after passing her qualifications as a valued member of the Training 2000 team.

Laura has repeatedly been recognised for her achievements throughout her apprenticeship, named twice as ‘Apprentice of the Year’ by Training 2000 staff, and also was part of a 5-strong team which won a national competition to come up with innovative ideas for digital work-based learning.

Talking about how an apprenticeship has benefited her career journey, Laura said:

“Doing an apprenticeship provided me with a range of skills as well as building my confidence, it has taught me it’s not always a bad thing to challenge your ability. Learning the new technical skills within the diverse environment has created a solid platform for my career and personal development.’’

“My advice to the students receiving their exam results this summer is to invest time in research. You need to find a profession that you enjoy and are passionate about. There are so many ways to train nowadays for people like me who didn’t want to go down the university route, Apprenticeships are an excellent alternative to sixth form/ university and the fact that I will have no student debt is very attractive in the current economic conditions.’’

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CHARITY

Training 2000’s nominated charity for 2017 is Derian House.

Derian House is renowned throughout the region as being at the forefront of children’s palliative and respite care. Families who have a child with a life shortening condition can choose from a range of care and support services to meet their Family Support, and end of life care, either at home, or in Derian House. The emphasis is on giving support to children and their families, and providing them with choices which deliver an approach to care as individual as they are. Derian House has an enviable reputation in setting exceptionally high standards in children’s hospice care. With a catchment area covering the whole of Lancashire and the South Lakes it is currently supporting more than 300 families who have a child or young adult suffering from a life shortening condition, as well as providing bereavement support for a further 200 families.

‘’As a charity receiving minimal statutory funding, we continue to rely almost exclusively on our own efforts and the support of our friends in the wider community to raise the 3.75million we will need this year to continue to meet the needs of children and families throughout Lancashire and Cumbria!’’

Seven brave Training 2000 staff members are getting ‘on their bike’ for charity in 2017, taking on the massive cycling challenge and pedalling from Lands’ End to John O’Groats.

The team will brave the trip of approximately 962 miles in August to raise funds for Derian House after staff from across the business voted to support the Chorley-based children’s hospice throughout the year.

Covering more than twelve counties, the ten day ride is one of the most challenging that a cyclist can take on.

The team, including Chief Executive Steve Gray, will be keeping a diary of their progress as their training schedule really steps up a gear and also keeping a video diary on the

challenge itself.

As well as raising money for a great cause through their training the team members will be highlighting the health benefits from exercise which follows on from several campaigns during 2016 such as One You, supported by our 'Be Well' committee.

Team leader Martin Callagher said:

“We wanted to take on a challenge which would have the potential to raise a large amount of money towards the vital work done by everyone at Derian House."

“Training 2000 has always played a big part in raising money towards good causes in the community and everyone on the team has already started training and we are all really excited to take on the challenge and raise lots of money for a fantastic cause”.

LANDS’ END TO JOHN O’GROATS

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Staff across the business were busy doing what they could for those in need at Christmas, with a number of activities seeing dozens of people get involved and help raise some festive cheer.

Training 2000 collected food for a local foodbank and a ‘Christmas Kitchen’ was held which offered the opportunity for those who may go hungry at Christmas to come into the warmth of Orlandos Restaurant and have a full Christmas dinner.

17 members of staff gave up their time, and food was also gratefully received by residents at the James Street where many residents sat down to Christmas dinner after several meals were delivered to the site in Darwen.

Our business admin and dental learners organised a fundraiser in aid of Unicef. The main event of this fundraiser was a role play. This play was a representation of the lives of people in Syria which is one of many places UNICEF has impacted. They also held a bake sale and sold cakes, snacks, hot chocolate and samosas.

On Friday 21st October, it’s was the ‘Stand Up To Cancer’ event and our very own Valerie Armitage was fundraising for the event. No cake sales, no raffle tickets…she’s shaved her hair off in the spirit of making her

own stand against cancer.

Here at Training 2000, our vision is ‘An Amazing Place with Amazing People’ and this is the perfect representation of our staff upholding this in many unique ways.

Unfortunately, by the end of 2016 a shocking 1,000 people per day will be diagnosed. It is a growing issue that affects our friends, family, loved ones and even colleagues.

Two teams, The T2 Dream Team and the Lancashire Hot Tots took part in It’s a Knockout to raise money for Rock FM’s Cash for Kids. Cash for Kids responds to the needs of children in our communities so they can live life to the full and realise their individual potential.

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BUSINESS CONTINUITY & DISASTER RECOVERY

As part of Training 2000’s Governance and Risk Assessment Framework, we have developed a Business Continuity and Disaster Recovery policy to set out how Training 2000 would continue to operate and provide essential services in the event of a disaster and to ensure business continuity of the company in the event of a significant disaster occurring.

Under such circumstances, a crisis team would be pulled together under the leadership of the CEO, or in his absence another member of the Executive Management Team. Experienced staff would be quickly identified to be responsible for discharging actions appropriately to deal with the crisis.

Also in place to back up the Business Continuity and Disaster Recovery are a Crisis Communications Procedure, a General Office Recovery Plan, an ICT Recovery Plan, together with security, review and testing processes.

A review of the above processes is undertaken annually, together with annual testing of the procedures, and the steering group meets 4 times annually.

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A GREAT PLACE TO WORK

As an ambitious, innovative and well established training provider, Training 2000 aims to bring out the best in its employees and learners. We employ around 240 staff across a diverse range of occupations and backgrounds, ranging from cyber security specialists, customer service representatives and training officers across many sectors. What brings us all together is the commitment to our learners and customers and sense of shared responsibility.

EMPLOYEE DEVELOPMENT

As part of our company vision we are committed to investing in the future development of each of our employees. Specifically we want to ensure every employee:

• Knows and understands the objectives of the company and communicates them positively

• Knows how their performance contributes to the fulfilment of those objectives, what performance is required and that their contribution is valued

• Has a personal development plan tailored to their needs and those of the company

• Is rewarded for their achievements

At Training 2000 we accomplish this with a regular system of appraisals at which line manager’s work with their team to establish personal development plans, identify training needs and offer rewards such as Extra Mile awards and other Recognition awards. Outside of this formal structure the company also organises a number of social and sporting events for employees ranging from Christmas Kids Party to football matches, on site Zumba classes and an annual staff conference.

A N A M A Z I N G P L A C E W I T H A M A Z I N G P E O P L E

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