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Ordina Belgie en Luxemburg
Differentiating solutionsby specialising in markets, business themes and ICT themes
BUSINESS THEMESSolutions, services and competences with distinct added value for your business decision makers, responding to business challenges like:
Operational excellence Risk & compliancy Profit power of effective
customer interaction
MARKETSThorough knowledge of business and ICT challenges within 5 focus markets
ICT THEMESSolutions, services and competences with distinct added value for your ICT department, responding to ICT challenges like:
User experience Mobile Unified communications &
collaboration Dynamic delivery Data & information Virtualisation & cloud
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Understand the customers' situation
Build long-term relationships with customers and partners
Focus on core markets
Banking &Insurance
Public
Pharma & Life Sciences
Industry &Commerce
Utilities,Telco & Media
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Main areas of ICT-related expertise
ERP Manufacturing operations
management / MES Advanced planning &
scheduling Business intelligence & analytics
Treasury risk management Software testing Validation and quality
management
Mobile solutions Customer relationship mgmt Portals Unified communications &
collaboration
Business theme approachcombining sector knowledge + ICT expertise
Operational excellence meet or beat industry benchmarks for quality
and productivity streamline core operations to gain efficiency continuous improvement, measured by
relevant performance indicators
Risk & compliancy operate within the boundaries of relevant
legislation & regulations, and reduce the risk of compliance failure
improve stakeholder and regulator relationships and communication
manage processes and diminish inherent business and financial risk
clear and measurable KPIs
Profit power of effective customer interaction omnichannel business process and technology
integration, to efficiently manage customer interactions through a variety of channels (web, smart devices, call centers, e-mail , …)
unified, real-time view of each customer easily find and have access to relevant
information
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Focus ICT themes
Dynamic delivery
Mobile
Data & information
Virtualization & cloud
User experience
Unified communications &
collaboration
Portals
Social media
Omni-channel
Unifiedcommunications
Mobile device management
Consumerization
BYOD
Field management
Apps
Sales force automation
Application
outsourcing
Software factory
Platform
renovation
Custom development
Nearshore
Application managemen
t
Business intelligence
Big data
Migration
factoriesSecurity
Consolidation
Deployment
Cloud
Virtualization
Connect &
convert
User interaction designs
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Business and IT architecture
Custom software
Application integration
and middleware
Package implementation
Infrastructure
Management, (out)sourcing
Project management, requirements,
testing
Consultancy and process improvement
Areas of expertise
Ordina combines knowledge into end-to-end offerings 6
Ordina serves customers via various delivery models
Outsourcing
End-result responsibility
Expertise & capacity
Responsibility
Customer
Delivery model
Work on a time and material basis
Scope, features, planning, timing and price of a software development project are fixed
SLA-based contract, incl. detail description of services required, level of performance needed and where applicable
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Business themesOE
Cost reduction
Innovative products with fast go-to-market
RC Financial planning and risk management
ECICustomer retention
Omnichannel distribution models
Business solutions, competences, expertise
Personalized financial plan CUSTOMERS include
Risk management
Capital markets, trading
Compliance
Retail & private banking
Mobile
Business intelligence
Unified communications & collaboration
Ordina differentiators Preferred partner BNP Paribas Fortis, KBC, Deutsche Bank
Flexibility
Core market: banking & insurance
OE = operational exellence | RC = risk & compliance | ECI = effective customer interaction
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Business themesOE
Process transparency
Modernization of the financial function
RCCommunication with stakeholders
Cost control
ECIE-government
Administrative simplification
Business solutions, competences, expertise
Shared service centers CUSTOMERS include
Central social security data bank
Mobile
Business intelligence & datawarehouse
SAP
Software factories
Unified communications & collaboration
Planning solutions
Ordina differentiators Business knowledge Customer centric service approach
RUP project methododolgy (EU) Long term customer relationships
Core market: public sector
OE = operational exellence | RC = risk & compliance | ECI = effective customer interaction
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Business themes
OE
Change commercial and production models
Preserve product pipelines
Manage R&D costs & outcome
Reduce distribution & inventory costs
RC Comply to governmental obligations
Business solutions, competences, expertise
Clinical trial outcome management CUSTOMERS include
Flexible & intelligent packing
Portals
Warehouse & distribution mgmt
Consolidate, rationalize, modernize enterprise applications (SAP)
Business intelligence & forecasting
Application consolidation
Validation & GxP
Ordina differentiators Preferred partner Janssen Pharmaceutica (Johnson & Johnson)
Sector & process knowledge by +100 consultants
Core market: pharma & life sciences
OE = operational exellence | RC = risk & compliance | ECI = effective customer interaction
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Business themesOE
Business model innovation
Accelerated innovation in logistic and manufacturing processes
Fast time-to-market
RC Comply to governmental obligations
Business solutions, competences, expertise
Consolidate/rationalize enterprise applic. CUSTOMERS include
Update/modernize key legacy applications
Solutions for industry-specific processes
Manufacturing operations management
Workforce, production & logistic planning
Finance and accounting
Information & knowledge mgmt
Network/infrastructure consolidation
Ordina differentiators Focus on discrete manufacturing, wholesale distribution & logistics, services
End-to-end offerings
Core market: industry & commerce
OE = operational exellence | RC = risk & compliance | ECI = effective customer interaction
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Business themes Utilities Telecom & media
OE
Smart meters, smart gridsDiversification: multi-utility companiesEnergy efficiency, data mgmt, data mining
Mobile
RC EU directives climat change 20-20-20
ECIWeb 3.0Multi-channeling, cross-media
Business solutions, competences, expertise
Utilities CUSTOMERS include
Plant maintenance & asset mgmtEnergy trading efficiency optimizationMobile workforce managementData managementCustomer interactionWaste managementIS-U competence center
Telecom & media
Production planningWorkforce managementDigital asset managementMobile payment solutions
Ordina differentiators End-to-end offering
Local player: local delivery model, knowledge of local culture and legislation
Core market: utilities, telecom & media
OE = operational exellence | RC = risk & compliance | ECI = effective customer interaction
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The Ordina way: Connectivate
bring together the right people and set things in motion
The world is in a constant state of change and is globalising
To remain competitive, companies need to become much faster at anticipating changes in their environment
Ordina aims to help organisations achieve their objectives with intelligent ICT applications and through boundary-breaking collaboration
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www.ordina.nl
