Corporate presentation - libertyspecialtymarketslatam.com · Corporate presentation. Liberty Specialty Markets Latin America About Liberty Mutual Group 2 6th largest global Property

Liberty Specialty Markets Latin America

Corporate presentation


About Liberty Mutual Group

2

6th largest global Property & Casualty Insurer

based on 2019 GWPRating: “A” A.M.

Best and S&P / “A2” Moddy’s

US$43.2B in Annual Consolidated revenue

45,000+ employees in over 800 offices in 30 countries

World class Products and Services

Operating since 1912

75th on “Fortune 500” list(based on 2018 revenue)

International presence since 1995


Who we are

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We exist to help people embrace today and confidently pursue tomorrow.

Every day, we work hard to support our customers and our people, so they can protect their families, build their businesses and invest in their future. We’re their prepared partner, looking out for them with products, services and tools that go above and beyond to keep them safe. From the everyday to their most vulnerable moments, we’re there with exactly what they need.


Global Presence

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Expanding its international operations since 1995.

Operating in North America, South America, Europe, Asia and Oceania.


LibertySpecialized Team

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Humberto PozoCasualty & Financial Lines

+1 (786) 437 8526

[email protected]

Arturo PosadaMarine

+1 (786) 437 8548

[email protected]

Juan DelgadoDistribution

+1 (786) 437 8524

[email protected]

Michael RobertsonEnergy

+1 (786) 437 8526

[email protected]

Luis PaterninaProperty

+1 (786) 437 8530

[email protected]

Douglas SakamotoSabotage / Terrorism / Fine Arts

+55 (11) 2663 4611

[email protected]

Tito GironEngineering Services

+1 (786) 437 8532

[email protected]

Javier GuardiaClaims

+1 (786) 437 0329

[email protected]

Ronald BolañosUnderwriting

+1 (786) 437 8527

[email protected]

Carolina CarmonaFinancial Lines

+1 (786) 437 8548

[email protected]

Juliana Canon de la RosaFinancial Lines

+1 (786) 437 0330

[email protected]

Anabella FrontadoCasualty

+1 (786) 437 8521

[email protected]

Chris DiepoldCasualty

+1 (786) 437 8522

[email protected]

Gabriela PalaciosConstruction

+1 (786) 437 8540

[email protected]


Liberty Family

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Liberty Mutual Insurance

Global Retail

Markets

US Consumer

Markets

GRM East

Liberty Seguros

GRM West

Liberty Seguros

Global Risk

Solutions

National

Insurance

North America

Specialty

Liberty Specialty

Markets

LondonLiberty Mutual

ReinsuranceInternational

LSM Latam

Insurance Reinsurance

Liberty Mutual

Surety


Regional Presence

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Alexander MontoyaPresidentLSM US, Bermuda and Latin America+ 1 (786) 437 [email protected]

São Paulo, BrazilBeatriz ProtasioDeputy Country Manager+55 11 2663 [email protected]

Colombia, BogotáMauricio OcampoCountry Manager+57 131 [email protected]

Peru, LimaJavier ZapataCountry Manager+51 944 [email protected]

Ciudad de Mexico, MexicoAlvaro SalamancaCountry Manager+52 (155) [email protected]

San Juan, Puerto RicoGlorimar RiveroCountry Manager+1 (787) 993 [email protected]

Santiago de Chile, Chile Fernando PaesCountry Manager+55 (11) 2526 [email protected]


Regional Presence

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• Employees: +90

• Offices in Miami, Bogota, Lima, Mexico City, San Juan,

São Paulo and Santiago.

• Operations in +35 countries in Latin America and the Caribbean

• Around 6,000 customers in the Region

• Relationships with the most prestigious claim adjusters and service

firms of the sector


Pillars

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ResilientBusiness Model

One GlobalLSM

A High PerformingFinancial Services

Company of the Future

A DynamicRevenue Strategy

A World ClassUnderwriting Model

of the Future

Specialized Service


Products

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Casualty Financial Lines Surety Energy &

Construction Property War & Terrorism Marine & Hull

• General Liability • Environmental

Liability• Product• Contamination

Liability • Product Recall

Liability

• D&O• E&O• Fidelity• Cyber Risk• EPL• Professional

Liability • IMI (Insurance

for Investment Administration entities)

• Bid• Performance• Concessions • Customs• Administrative• Court

• EAR• CAR• Civil Construction• Power Generation• Oil & Gas• Renewables

• Properties• Business

Interruption Coverage

• War and Terrorism• Strikes, Riots,

Civil Commotion and Malicious Damage

• Civil War• Coup d’Etat

• Cargo• Project Cargo • Hull & Machinery• Shipbuilder’s risk• Ship Repairer’s

Liability• Liabilities for

Terminal Operators and Port Authorities


CasualtyScope and Benefits

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Preferred activities• Construction / Infrastructure• Manufacturing • Premises and Operations

Preferred activities• Fixed location• Premises Activities• Contracting Activities• Consultants’ Activities

Coverage• Product Recall• Product malicious contamination

General Liability Environmental Liability Crisis Management

Robust capacity of US$25M for each line of business, solid experience, flexibility and consistency, makes Liberty Specialty Markets the best alternative for Casualty Programs.


Financial LinesScope and Benefits

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Total Capacity of US$25M for each line of business, except for Cyber which is US$5M.

The freedom to focus on what matters.Liberty Financial Lines provides your clients with the protection they need so they can focus on their business.

D&O

Preferred activities• All type of industries• Private companies / Public

Companies Non USA Stock Market• Positive Financial Statements

Fidelity / Commercial Crime

Preferred activities• Business Support Services• Office Physicians, dentists, and other

health practitioners• Publishers• Insurance Agents / Brokers / Real

Estate Agents• Private Company• Operating history more than 3 years

Preferred activities• Manufacturing• Construction• Small Businesses• Private Companies / Public

Companies Non USA Stock Market

Cyber

Preferred activities• Construction• Professional Services• Office Physicians, dentists, and

other health practitioners

Employment Practices Liability Insurance


Financial LinesScope and Benefits

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Preferred activities• Architects and Engineers,

including Single Projects. • Lawyers, Consultants• Multi Media Services • Travel Agencies and Tour

Operators • Insurance Brokers • Technology / Call Centers • Customs Brokers/Logistics • Employment Agencies • Payroll Services • Educators, Real Estate

Preferred activities• Assets under Management up to

US$2B• Operating history greater than 3

years• Nature of Assets under

Management • (Blue Chip, Money Market,

Investment Grade Bonds)

• Sponsor Market Cap up to 20Bn• Fiduciary Plan size up to 5Bn

E&O IMI

Fiduciary

Total Capacity of US$25M for each line of business.


SuretyScope and Benefits

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Preferred activities• Companies with minimum net stock

capital of US$50M• Companies with regional needs• Traditional compliance policies

Segments • Private contractors• Manufacturers• Suppliers• Public and private corporations

BondsUS$1.500M


EnergyScope and Benefits

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Activity• Hydroelectric• Thermoelectric• ICE Diesel• Combined & Simple

Cycle

• Gas & Steam Turbines• Wind / Solar• Cogeneration • Water Treatment

Activity• Refining• Pipelines• On shore E&P• Terminals• Petrochemicals

• Chemicals Pharmaceutical

• Gas Processing• Storage tanks

Power Oil and Gas

Capacity: US$150M

Shield your business with the trusted expertise of a respected industry leader.

Liberty’s All Risk policies provide comprehensive coverage in the areas of power generation, oil, gas, and petrochemicals.


ConstructionScope and Benefits

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Activities• Power generation • Oil, gas, petrochemical

and chemical • Renewable energy • Mineral processing

• Cement • Pulp and paper • Steel and metals • Transmission lines • Other Industries

Erection All Risk (EAR)

Activities• Healthcare facilities • Retail facilities • Housing / Residential • Office buildings • Hotels and resorts

• Commercial • Airports • Stadiums and arenas

Contractor’s All Risk (CAR)

Activities• Roads • Railways• Bridges

• Urban infrastructure • Pipelines • Tunnels

Civil Infrastructure

Total Capacity: US$125M

We provide leading capacity, specialized service and flexible programs to fit your clients’ needs.


PropertyScope and Benefits

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Preferred activities

• All type of activity / industry• Industries / Plants and Factories

(Cement, Metalwork, Vehicles, Sugar Mill)

• Laboratories / Pharmaceutical • Commercial (Shopping Centers

and Malls, large surface areas)• Government Offices• Offices, Hotels, Residential

Buildings / Condos• Finished Operational Civil Works

(Ports, Airports, Infrastructure)

• Public Facilities (Water, Telephone)

• Special (Mortgages, FacFacilities)

• Heavy Industry – Case to Case

We pride ourselves on providing integrated facilities, including superior quality risk engineering and an efficient fair claims service.

Required basic information• Placement Slip (T&C)• Inspection Reports• Insured Values (Geo-Code)• Loss Ratio Detail (5 year)

Capacity: US$60M


War & TerrorismScope and Benefits

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As part of Liberty Mutual Insurance, we are a leader in writing war and terrorism coverage. We can help protect your clients – and their business – in situations that seem unmanageable.

Total capacity: US$100M

• Commercial property• Construction risk• Energy installations• Retail locations• Hotels• Industrial assets• Infrastructure

• Municipalities• Leisure and entertainment• Real state• Oil and gas

Target Markets


Fine Art & SpeciesScope and Benefits

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Segments

Fine Art• Auction houses• Exhibitions• Galleries• Museums• Private and corporate

collections

Species• Banks – premises

and transit• Coin dealers• Bullion / precious

metal in vault• Safety deposit boxes

Cash-in-transit• Armored cars

operators• Couriers• Check cashers• ATM’s

Support• Market leading specialist underwriting team with worldwide experience• Business written on both a primary and excess basis• Taylor made programs

In an ever-changing industry and marketplace, we take great pride in making sure we continue to meet the expectations and needs of our clients in a timely and efficient manner

CapacityUS$50M


MarineScope and Benefits

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• Shipbuilders• Offshore Supply Vessels• Tugboats and Pushers• Fishing Vessels

• Cargo Ships• Barges• Ferries

• Petrochemical Industry • Oil & Gas• Power Generation • Mining

• Infrastructure Projects• Ports / Terminals• Railroad / Tunnels

• Port Authorities• Wharfingers • Ship repairers• Stevedores

• Terminal Operators and Ports

• Importers / Exporters• Manufacturers• Distributors• Retailers• Suppliers

• Machinery and Equipment• Solid Cargo and Liquid in

BulkCargo

US$100M

Project CargoUS$100M

Marine LiabilitiesUS$25M

Hull & PI / Vessel ConstructionUS$15M

Liberty knows the marine industry and understands its client’s insurance needs.


MarineScope and Benefits

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• Online Quotes • Marine Package

Groundbreaking Products

• Global underwriting experience • Risk engineering “In house” team• Adaptation to changing customers’ needs• Liberty Specialty Markets 360

The Liberty Difference


Engineering Services

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Rigorous execution Analysis of various angles of the risk spectrum

Alignment with risk underwriting appetite

Cutting-edge technology tools for risk modeling

We strive to provide a World Class Service, with the highest regards to quality and fast response.

ObjectiveGive support to Energy, Construction and Properties lines in the selection and risk identification process, providing evaluation tools that contribute to the maintenance of customers in the long term.


Engineering Services

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Being in direct contact with risks, projects and organizations make us a permanent feedback source for claim and underwriting areas. We focus on: • Specific technologies frequently used in our region, such as

internal combustion engines. Hydro, wind and solar power• Loss trends in the industry, sector, regions and technology• Development of database of claim causes and their impact

on the different industries

We provide high quality support in different languages and honest guidance to offer the best to our customers. • Results of risk analysis based on investigations and findings

in different scenarios and loss estimations• Recommendations and improvement• Follow-up timeline of given recommendations

Deliverables

Global Support


Claims Services

• Understand customer need

• Consistently high performing turnaround times

• Leading data & analytical capabilities

• Operational strength lowering cost of doing business

• LSM Value Proposition

We have stopped thinking about the traditional roles of Claims, and instead try to think more in line with what the client wants to see


Claims Value Proposition “From pre-inception to claims settlement and beyond; we promise to deliver an exemplary service to our clients”

The LSM claims value proposition is based on technical excellence to enable exemplary claim service to our clients

With nearly 200 claims professionals worldwide we provide high levels of local settlement authority and support our staff with a global network of technical capability

We have stopped thinking about the traditional roles of claims, underwriting and business development and instead are driven by in terms of what the client wants to see

We believe that claims service adds value throughout the lifecycle of the client relationship, not just at the point of claim and have developed a Claims Charter & Promise to ar ticulate our approach

We believe that claims service can be a key differentiator in choice of insurer


Claims Charter“From pre-inception to claims settlement and beyond; we promise to deliver an exemplary service to our clients”

No surprisesNot only will we make sure that you understand your policy but also what will happen if a claim is made

We deal in partnershipsYou will have exclusive access, in person, to a Claims Specialist who will share with you how we work, be available to answer your questions and look to help at all times. They will involve you in and keep you regularly updated on the progress of your claim

ExpertiseWe will use the right resource, for the right reasons, for you. If outside expertise is required, we will continue to manage the claim to ensure that you receive exemplary claims service

SettlementOur entire service is designed to ensure that we are working to settle your claim as quickly as possible.

We are leadersOur natural approach on claims is to lead. Whether it be a complex claim or a global catastrophe, our integrity, expertise and capability enables us to fulfil our commitment to our clients and enable them to prosper


Competitive Advantages and Talent

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Innovative team focused on finding solutions.

Insurance company with extensive experience in specialized products.

Local experience and international support.

We are flexible and adapt to the needs of our clients.

Professionals with extensive authority and underwriting capabilities.

Quick responses.

Broad use of technology as a means of business management.

Stability and financial strength.

Documents

Corporate presentation - libertyspecialtymarketslatam.com · Corporate presentation. Liberty Specialty Markets Latin America About Liberty Mutual Group 2 6th largest global Property