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CORPORATE EXPENSE MANAGEMENT SOLUTIONS E SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS. SM R International Currency Corporate Cards International Currency Corporate Cards FEATURES OF AMEX CORPORATE CREDIT CARDS

CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

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Page 1: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

R

International Currency Corporate Cards

International Currency Corporate Cards FEATURES OF AMEX CORPORATE CREDIT CARDS

Page 2: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

2CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Agenda

• IntroductionsIntroductions

• Overview of Card products (Corporate cards/BTA)Overview of Card products (Corporate cards/BTA)

• Main principals of value proposition (joint features of both products)Main principals of value proposition (joint features of both products)

Page 3: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

3CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

FINANCE

CRED

IT

MANAGEM

ENT

INFO

RM

ATIO

N

EMPLOYEE BENEFITS

We configure our value proposition around clients’ expense management objectives.

Complete solution to cover T&E costs and protect employees

One Process, One Card Provider, One Relationship

Page 4: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

4CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

American Express Expense Management Solution

Provision of a unique payment vehicle for employees offering comfort, security and service

Consolidation of your company’s (T&E) Travel & Expense spend (local and worldwide), adding the analysis and expertise to provide actionable management information to: improve management and control of T&E budgets

increase buying power to negotiate better deals

Streamline all T&E processes and decrease indirect hidden costs

Page 5: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

5CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Corporation benefits

Complete solution to cover T&E costs and protect employeesIncrease Cash flow - up to 55 days interest freeNo pre-paymentGreater financial control by tracking approved business expenses - GloballyDaily or monthly electronic data feeds down loaded into your expense system

providing process savings (time and resource) in managing your expense and reimbursement processes

A comprehensive range of Management Information Reports available on-line via @Work portal

$ or € billing currenciesConsistent with card programmes provided in USA and all EMEA markets

One Process, One Card Provider, One Relationship

Page 6: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

6CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

@WORK Management Information - Key Reports

Information you need What our report provides How this helps your company Report Name & Number

One line billing summary of each Cardmember within the company

Provides a one line summary for each active Cardmember

This allows you to review and monitor the charge and payment activity of each employee.

Financial Summary of Active Card. Report 1323/2485

Cardmember Statements

Provides an A4 statement of account for each individual Cardmember and details all transactions that have been processed to the account within the last month

This allows the administrator to view individual Cardmember statements and to print them for the Cardmember if they need an extra copy.

Card Account Activity.Report 1403/2489

Top supplier Report Provides a summary of expenditure incurred in major supplier chains sorted in descending billed volume within a current period an don a year-to-date basis

This allows you to view your top suppliers and your year-to-date spend with them. This will aid your ability to optimise deals.

Top Supplier Chain Report (0-999 Suppliers by Industry). Report 3567/3568

Page 7: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

7CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Reimbursement to employees

Payment to American Express

Example of process streamlining:

Our solutions enable you to streamline expense management processes

AccountingMonthly

Cardmember Statement

Express Cash

Air / Rail Tickets

Car Rental

Hotel / Conferences/

meetings

Taxi

Garage

Restaurant

Telecomms

Petrol

Business Travel

Account

(BTA)

IBCS

IBIS

Page 8: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

8CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Product features and employee benefits

No pre-set limit of credit

USD or € billingcurrencies

Express Cash

€ /$ 500 every 14 days € ./ $1000 every 7 days

Global Assist/24 Hour Emergency Card Replace

View statements online www.americanexpress.com/icc

Door to Door Travel Accident and Inconvenience Insurance Benefits

Travel Accident : €/$350,000 Flight Delay: €/$150Delayed Luggage: €/$150Lost Luggage: €/$750Missed Connection: €/$150

Travel Accident : € /$400,000 Flight Delay : €/$250 Delayed Luggage : €/$250Lost Luggage : €/$850 Missed Connection : €/$250

Membership Rewards - Free enrolment for first year

Priority Pass - Free enrolment

Corporate Green Card Corporate Gold Card

Page 9: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

9CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Product features and employee benefits

Earn Membership Rewards for virtually every euro or dollar spent

Access other programmes by exchanging points with partners such as Hilton, Hertz, Intercontinental, Air France/ KLM and more.

Free enrollment into Priority Pass airport lounge access programme (Gold Card only)

Employee Rewards for all card spend

Benefit

One of the best corporate rewards programmes

TRAVEL INSURANCE

GLOBAL ASSIST

Page 10: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

10CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

1. Individually Billed / Individually Settled (IB/IS) Cardholder statements describing transaction details are sent to individual home or office address (also available via secure website). Employee is responsible for settling direct with American Express. BENEFITS: Employee is responsible for on-time payment for expenses; helps to manage big amount of cards

2. Individually Billed / Centrally Settled (IB/CS)

Cardholder statements describing transaction details are sent to individual home or office address. At the same time, a consolidated report (1605) summarising the charges is sent to the central contact person within the company (see sample) BENEFITS: This is ideal if you want your employees to be accountable for their business expense, but not for payment. Less option to be blocked due to individual non-compliance or late payment.

3. Centrally Billed / Centrally Settled (CB/CS) A single statement including expense summary and transaction details is sent to one central contact person within the company to reconcile and authorise payment. BENEFITS:This is ideal for small numbers of cards, which can easily be controlled by a central contact, or for employees travelling constantly and unable to action their expenses in a timely manner

Company can choose to have some employees on IB/IS, IB/CS, and some

on CB/CS.

Statement Options

Page 11: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

11CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Joint & Several with Waiver

Cardholder is liable when:1. Cardholder spending is personal2. Cardholder spending is business related and has been reimbursed3. Cardholder spend occurred after Amex has been notified of termination of

employment or withdrawal of eligibility

Company is liable when:1. Cardholder spending is business related and has not been reimbursed2. Cardholder spend including personal spend incurred after termination of

employment or withdrawal of eligibility, but before Ames has been notified.

Standard Payment Options:

International Wire Transfer to an American Express account in Frankfurt (€) or New York ($)

Euro or Dollar cheque

Liability

Page 12: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

12CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

AMEX Corporate Cards Program Set up Major Steps* (more details available additionally)

Sign contract with American Express, Russia

Complete Corporate Master Agreement for corporate account set up

Send this Pack to AMEX Russia at Usacheva str, 33/1, Attn: Corporate Cards

AMEX notifies you about new Corporate Account number

Complete Individual Application form for the employees, eligible for the cards, sign by authorized Manager of the company.

Send Individual Application form for the employees with attached copy of Foreign passport (1st page) by fax at +7 495 933-6635.

Employee receives the card by DHL at his office address.

Employees should register on-line to view their statements in the Internet www.americanexpress.com/icc

Page 13: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

13CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

AMEX ICC/GCG Support for Customers in Russia

AMEX Customer Service at +7 495 933-6636

AMEX GLOBAL Customer Service at +44 1273 868900

AMEX RUSSIA Account Relationship team based in Moscow

Alissa BourakOffice: +7 (495) 933-8400, ext 104Mobile: +7 (916) 130-5236E-mail: [email protected]

Anna Smirnova Office: +7 (495) 933-84-00 (ext. 348) Mobile: +7(916) 452-21-34 E-mail: [email protected]

Business Development Manager ICC/GCG Russia and CISAndrey ChechinOffice: +7 (495) 933-8400, ext 212Mobile: +7 (916) 960-1372E-mail: [email protected]

Page 14: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

R

International Currency Corporate Cards

Business Travel Account (specifics)

Page 15: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

15CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Suppliers (American Express merchants) i.e.

Airlines, Travel Agent

Client

Process Map of Travel Manager Lodge Card Account

1. Client requests travel agency/supplier to charge transactions to the ATA providing account details

2. Travel agent/ supplier provides invoices as normal.

3. American Express settles with the supplier or Travel Agent within 3 - 5 days.

4. American Express bills client with one monthly statement.

5. Client settles with American Express on a monthly basis within 28 days.

1

2

34

5

Page 16: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

16CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Business Travel Account / Lodge Card

A departmental/lodge account that provides companies with the capability to centrally charge air spend, enabling better control of expenditure. Note: to comply with local conditions plastic must be issued in the name of the person who will be responsible for settlement of the BTA.

Useful for contractors / employees who are not eligible for an individual Card. Ideal for volume of air transactions.Electronic billing file to Travel Agent is required for large volume transactions

Please note: this is not a true BTA/EBTA - for example, there will not be the option of choosing different statement options with a choice of reference fields.

Product Features: Application process – Corporate Account has a BTA tick box (separate form in progress)

Full Company Liability Centrally Billed, Centrally Settled only No pre-set spending limit

Page 17: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

17CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

BTA / Lodge Card

Reconciliation:With a single departmental/lodge card the monthly statement captures merchant data and charge value, hence the level of transaction detail is determined by the merchant data submitted to Amex – International carriers provide rich data, however, domestic & low cost carriers do not.

Please note: if low cost airlines are used, or travel agent acts as the merchant, reconciliation of the central statement may be difficult, because important data such as traveller name may be missing. One solution is to match travel invoices against the ticket number.

Consistent Minimum Statement Data*: Merchant Name i.e. Airline, Travel Agent Charge Value Ticket Number* Date of charge Traveller Name & routing – depends on airline submission to Amex * (depends on merchant reporting)

Page 18: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

18CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Comparison of Data Richness and Reconciliation Process

True EBTA:

• Card + Travel data feed • 100% client data capture

-Incl. Traveller Name-Date of Travel-Routing

• Ability to capture 2 reference fields-Cost Centre-Employee ID

• Facilitates faster client payment • Recognised as ‘best in class’ product available (USP)

Existing BTA Lodge Card:

• Card data feed only• Reliant on data submitted on ROC by merchant. Unable to guarantee automatic richness of data• Cannot automatically capture client reference fields on statement• Manual reconciliation. Requires some manual data to be added by Travel Agent

Page 19: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

19CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

Benefits & Downsides for Customers/Travel Agency

Dramatic Cash flow improvements Elimination of prepayment to suppliersDecrease of Admin. work for payment /cash collection from customersTravel Insurance for all tickets at BTA (regular flights) Improvement in data richness, correctness and customization to the needs of Customer

Increase in Admin. Support from Travel Agent to fill in Electronic Data File to reconcile data from BTA statement as per Customer requirements (Employee ID, Cost center, missing travel/ merchant detail)

Page 20: CORPORATE EXPENSE MANAGEMENT SOLUTIONS DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE

20CORPORATE EXPENSEMANAGEMENT SOLUTIONS

DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | MAXIMISE CONTROL | DRIVE SAVINGS | BENEFIT EMPLOYEES | MANAGE GLOBALLY | REAL BUSINESS. REAL SOLUTIONS.SM

BTA/LODGE CARD SET UP PROCESS

Sign contract with American Express, RussiaComplete Corporate Master Agreement for corporate account set upComplete Individual Application form in the name of dedicated Company

Employee, attach copy of 1st page of Foreign PassportCustomer & Travel Agent signs with Amex 3d Party Data protection ContractSend this Pack to AMEX Russia at Usacheva str, 33/1BTA/Lodge Card will be issued in 10-14 days, delivered to AMEX Moscow

office, customer is notified.AMEX Data Support Group sets up generation and exchange of encrypted

Electronic Data Files with Travel Agent.Travel Agent to complete Signature on File procedure with the BTA/Lodge

CardAMEX Moscow disables the card for non-tickets operations and returns the

card to CustomerCustomer keeps the card in safe