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Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1–1 1- Introduction to human resource management. 2- Human resource management strategy and analysis. 3- job analysis and the talent Management process. 4- Personnel planning and recruiting. 5- Interviewing candidates. 6- training and developing employees. Human Resource Program

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Page 1: Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall1–1 1- Introduction to human resource management. 2- Human resource management strategy

Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall 1–1

1- Introduction to human resource management.

2- Human resource management strategy and analysis.

3- job analysis and the talent Management process.

4- Personnel planning and recruiting.

5- Interviewing candidates.

6- training and developing employees.

7- Performance management and appraisal

Human Resource Program

Page 2: Copyright © 2011 Pearson Education, Inc. publishing as Prentice Hall1–1 1- Introduction to human resource management. 2- Human resource management strategy

PowerPoint Presentation by Charlie CookThe University of West Alabama

Chapter 1

Introduction to Human Resource Management

Chapter 1

Introduction to Human Resource Management

Part One | Introduction

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1. Explain what human resource management is, and how it relates to the management process.

2. Show with examples why human resource management is important to all managers.

3. Illustrate the human resources duties and responsibilities of line and staff (HR) managers and the organizing of HRD.

4. explain the important trends influencing human resource management.

5. describe the new human resource manager’s traits and characteristics

LEARNING OUTCOMES

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The Management Process

Planning

Organizing

Leading Staffing

Controlling

Most experts agree that managing involves five functions: planning, organizing, staffing, leading, and controlling. In total, these functions represent the management process. We are going to focus on one of these functions …the staffing or HRM

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management process

1- Planning, means establishing goals and creating plans and procedures to achieve these goals:

2. Organizing, means giving specific task assignments to subordinates, establishing departments and channels of authority and communication.

3- leading activities include maintaining morale and motivating subordinates.

4- controlling activities include setting standards such as sales quotas and quality standards and taking corrective action as needed.

5- staffing or human resource

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What is human resources management?

The process of recruiting, training, appraising, and compensating employees, and caring of labor relations, health and safety, and fairness concerns.

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Human Resource Management Processes

Selecting and recruiting

Training

Appraisal

CompensationLabor Relations

Health and Safety

Fairness

Human Resource

Management (HRM)

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Human resources Management ( functions)

• Conducting job analysis.

• Planning labor needs.

• Selecting job candidates.

• Orienting and training new employees.

• Managing wages and salaries.

• Providing incentives and benefits.

• Appraising performance.

• Training and developing managers.

• Building employee commitment.

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Why human resource management is important to all managers?

For three reasons

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1- HR ( activities) are part of every manger’s job .

How

• HRMs and other managers share responsibility for most human resource management activities.

• For example• the manager of any department describe the qualifications need

to fill specific positions. Then the HR team develop sources of qualified applicants and conduct initial screening interview and some tests . Then they refer the best applicants to the line manager, who interviews and selects the one he wants

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Cont’d

also, in training the line manager describes what he expects the employee to be able to do. Then the human resource team

designs a training program.

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2- : To avoid these mistakes 1. Avoiding Hire the wrong person for the job.

2. Avoiding high turnover..

3. Avoiding Waste time with useless interviews

4. Avoiding discrimination against the minority.

5. Avoiding Have some employees think their salaries are unfair relative to others in the organization.

6. Avoiding a lack of training which can undermine department’s effectiveness.

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3-:To improve results and profits Human resources management can help ensure that

managers get result through people because getting results is the bottom line of managing.

Whatever the managers do by putting plans or draw clear organizational charts or use accounting controls, they still fail because they don’t focus on people who are responsible about getting the results.

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Human resource duties and responsibilities of

Line manager and staff manager

And the organizing of HRD

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Line manager and staff manager Line managers

manage operational functions that are crucial for the company’s survival.

Staff managers• run departments like production purchasing, marketing

HRM, and quality control.

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Line Managers’ HR duties

1. Placing the right person on the right job

2. Starting new employees in the organization (orientation)

3. Training employees for jobs that are new to them

4. Improving the job performance of each person

5. Interpreting the firm’s policies and procedures

6. Controlling labor costs

7. Creating and maintaining department morale

8. Protecting employees’health and physical condition

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staff mangers’ HR duties

1. A line function: the staff managers direct the activities of the people in his own department.

2. A coordinative function: staff managers coordinate the personnel activities in the other departments as a (functional authority or a functional control). to ensure that the line managers in these departments are implementing the firm’s HR policies and practices.

3. Assist and advise functions: assisting and advising the line managers is the heart of the human resource manager’s job. They advise the line managers ,so they can better understand the personnel aspects of the organization.

.

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Organizing human resource department

The traditional human resource organization tends to divide HR activities into separate sections or functions such as recruitment, training, compensating and labor relations for the whole company.

For ( large organization)

It may contain specialists for each function such as: recruiters, job analysis specialists, training specialists and labor relations specialists.

For ( small organization)

human resource team May have fewer staff such as recruiting manager and compensating manager.

In other word, in small organizations, line managers carry out many personnel duties unassisted. As the organization grows, the need arises for the specialized assistance, knowledge, and advise of a human resource department

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Trends Shaping and influencing Human Resource Management

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Trends Shaping and influencing Human Resource Management

Globalization and economic

challenges

Technology

Nature of WorkDemographic

Trends

Trends in HR Management

competition

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First - Globalization

-It means the tendency of firms to extend their sales and ownership to new markets abroad and that means more competition

- Globalization brings both benefits and threats.

For consumers it means lower prices and higher quality on products from computers to cars,

but for workers it means working harder, more productivity and perhaps less secure jobs.

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Second- Technological trends1. Technology has changed every thing we do

How

Workers now use smartphones and iPads to communicate with their organizations

Organizations use the internet :

To advertise the open jobs, and candidates use it to look for jobs.

To conduct initial screening interview.

To design training and learning programs

1. .

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third- Nature of work1. Also nature of work has changed.

How

2. Jobs are becoming more high technology and require more knowledge and higher skill levels (human capital).

3. Human capital means knowledge, skills, education, experience, training and expertise of a firm’s workers.

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Fourth -Demographic Trends

Generation “Y”

Retirees

Nontraditional Workers

Trends Affecting Human

Resources

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generation Y..

Generation “y” are those who born from 1977-2002. they take place of the previous workforce (baby boomers).

They are different because they are high skilled in using technology.

They want to work less number of work hours and look for life-work balance.

They want to make an important impact on one day.

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2- Retirees

..

Are the biggest demographic trend affecting employers

Why?

Because there are not enough younger workers to replace the number of older worker retires.

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3- Nontraditional workers

..

Who hold multiple jobs or who are part-time workers.

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The new human resource managers..

Today employers expect their HRMs to have some traits to deal with these new trends and challenges

What are these traits?.

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The new HRMs’ traits or characteristics

Human Resource

Management Trends

Talent management

approach

The big picture

Strategic issues -

HRM Based on

Evidence

Managing Ethics

Have new competencies

HR certification

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1

the“big picture” (strategic) issues

Focus more on

HR managers can play big roles in strategic planning.How

by helping the top managers in creating departmental plans that support the organization’s overall strategy, and then assisting in implementing these plans.

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2

Ttalent management

Focus more on

Is the process for identifying, recruiting, developing high potential employees and maintain them. .

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3 - Managing Ethics

Principles, values, and beliefs which define what is right and wrong behavior

• HRM-related Ethical Issues Workplace safety ( workplace without harassment- cheating- stealing

ideas). Security of employee records ( must ensure that all data related to

workers are confidential). Affirmative action (it means HR must prevent discrimination against

minority. ( women, old, disability ). building bridge between generations and make them benefit from

each other’s experiences

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4 – HRM based on Evidence

Actual measurements

Existingdata

HRM Decision Making must be based on

evidence

Research studies

HRM based on evidence means using evidence in making decisions about HRM activities

such as data and facts ex

What happened to the company profit after we installed this training program

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5–have new competencies

Proficiencies in HR functions

Help top management in

formulating strategies

The new HR manager's

competencies

Skills in designing organizational

structures and work process

1- Such as selecting, training and compensating

2- they need to understand strategic planning, marketing, production and finance.

3-They must make the company compete and succeed in the market place.

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6- HR Certifications• HR is becoming more professionalized. And more demanding.

SPHR (Senior Professional in HR) certificate

GPHR (Global Professional in HR) certificate

PHR (Professional in HR) certificate

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Questions1-Explain what is human resource management?

and discuss the link between HRM and the management process?

2-Discuss why is HRM important to all managers?

3- Explain what are the new trends which influence HRM and discuss the new HRMs traits and characteristics.

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K E Y T E R M S

organization

managermanagement process

human resource management (HRM)

authority

line authority

staff authority

line manager

staff manager

functional authority

globalization

human capital

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