Copyright 2007, Information Builders. Slide 1 Performance Management and WebFOCUS David Cook Information Builders

Copyright 2007, Information Builders. Slide 1

Performance Management andWebFOCUS

David Cook

Information Builders


Performance Management from Information Builders

WebFOCUS and Performance ManagementPerformance Metrics Manager: what is it?Differences from Performance Management

FrameworkDemonstration


Managing Metrics Is a Common need

• Metrics are an aggregated way of planning and tracking performance improvement

• Managing measure tolerances, attributes, history, and auditing is all part of metrics management

• Metric definitions and formulas have been standardized and commoditized in most industries

• Metric benchmark data is now a common part of competitive solutions


Performance Management FrameworkPerformance Metrics Manager

Operational Systems

Typical WebFOCUSApplication

WebFOCUS and Performance Management

Operational Reports Operational Analytics

KPI’s KPI’s

Strategic Performance Management

Metrics Performance Management

Methodology and Predictive Formulas

Scorecards and Strategic Objectives


Performance Metrics Manager: What is it?

Complete metrics/dashboard deployment platform Allows real savings on development costs and

implementation time

Dozens of reports, graphs, dashboards, and analytic tools – you can easily create new ones too!

300+ built-in industry metric definitions and formulas End-user managed – just add data Vertical and Horizontal starter kits Benchmarking and stretch targets Easy entry level to full PMF


PMM: What is it?

Jump-start your performance measurement project Get up and out in weeks Easy function and security rules End-user Measure and ETL Wizards Default roles and dashboards

Collaboration, Alerting, Analysis and publishing Blog metrics, create alert chat threads Interactive and predictive analysis tools Executive booklets and PPTs


PMM: What is it?

Easy maintenance and customization Uses all WebFocus systems Extend implementations with operational drill-downs Access any metric source

Direct upgrade to PMF Manage your metrics with scorecards and Strategy

Maps Do strategic planning with your metrics and goals Align metrics and goals with initiatives and processes Drive strategy execution


PMM Relationship to PMF

PMF

Managed metrics with dimensionsBlogging and Alert threading

Metric and KPI Dashboards, Graphs, Analytic tools

Strategy and Methodology formulasGoals, Initiatives, Processes, Themes

Strategic Dashboards and Analytic tools

PMM

Enterprise Scorecard framework


Recognizing your PM Maturity Level


Demonstration…

WebFOCUS Performance Management Framework


Performance Management Framework

Taking an holistic approach companies can align strategic and operational objectives across all the disciplines being attempted across the enterprise.

This allows the true drivers to be identified, and used to manage the whole business.

Brings together the CEO and the CFO with all other strategic offices in a company. Codifies the linkages between risk, performance and governance.

Enabling management of company-wide performance through insightful decisions to help drive success

FederatedPerformance

OperationalProcesses

(OPM)

OperationalProcesses

(OPM)

Project Portfolios

(PPM)

Project Portfolios

(PPM)

Compliance Governance

(GRC)

Compliance Governance

(GRC)

Risk Management

(ERM)

Risk Management

(ERM)

Financial(CPM)

Financial(CPM)

Business Performance Management


CHRW is one of the lgst. 3PL cos. in N.A., & global provider of multimodal (truck, air, ocean, & rail) trans svcs. As a non-asset-based provider, CHR focuses on solutions that work for their customers, vs. its own asset utilization

Strategy – System to allow corporate mgt to drive strategy to the branches while letting each branch establish alternate weights & measures to meet unique goals

Impact – Provide a one stop shop for all performance and operational information

Why PMF – Supported CHR’s franchise model. Replace 20 OLAP Cubes, CSV files and Excel

CH Robinson

http://www.informationbuilders.com/applications/pdf/California_DHS_CS.pdf


Strategy – To expand the performance culture across Hospital, School of Medicine, & Research to balance performance with quality & innovation

Impact – Provide visibility to everyone as to performance in a holistic manner

Why PMF – Proven functionality, rapid implementation, flexibility & scalability

NYU Medical

One of the nation's premier centers of excellence in health care, scientific research, and medical education. With over 900 beds NYU’s campus comprises Tisch Hospital, Rusk Institute of Rehabilitation Medicine, & NYU Hospital for Joint Diseases

http://health.usnews.com/usnews/health/best-hospitals/directory/hospital.php?id=6212925


Gordmans, founded in 1915 operates 63 discount retail department stores in 15 states. Its mission is “To delight our guests with big savings on name brands in fun, easy-to shop stores.”

Strategy – To automate delivery of performance information to stores providing greater focus for all managers

Impact – Now everyone from Jeff Gordman down has immediate access to merchandising and distribution performance vs. weekly information

Why PMF – Proven, out of the box functionality, rapid implementation and scalable

Gordmans



Hexion Specialty Chemicals is a global leader in the manufacture of thermoset resins that are used across a broad range of industries for binding,

bonding, & coating

Strategy – To gain better management of business processes across divisions running on 1 SAP instance.

Impact – Gain better visibility into metrics of 15 processes like procure to pay to reinforce continuous improvement

Why PMF – After finding that WF was ideal for dashboards and self service reporting they also wanted a way to organize and manage metrics.

Our promise: To Leverage our resourcesand expertise to bringbetter products andsystems to life. To improve the quality of lifefor people around theglobe.

A legacy of innovation

Hexion


http://www.hexion.com/home.aspx


Koch Industries & its sister company Koch Holdings, own a diverse group of companies in trading, operations & investments. In 60 countries across industries: chemicals, energy, fibers, oil, polymers, minerals, fertilizers, forest & consumer products, chemical technology equipment, ranching, securities & finances

Strategy – To reinforce a performance culture by emphasizing the importance of managing by metrics

Impact – By moving off manual excel process controllers will get more timely information and more causal metrics like safety, quality, & production metrics

Why PMF – Proven WF success and they were able to see the advantages of buy vs. build & the flexibility of the PMF Datamart for difficult requirements

Koch Industries


Anglo Platinum is the world’s sixth largest mining company & largest producer of platinum in the world. Operations comprise 7 mines, 3 joint ventures, 3 smelters, a base metals refinery and a precious metals refinery.

The aim is to move the organisation to information as an asset that will contribute to the profitability and sustainability of the organisation. There must be “One version of the truth”, which everybody believes in and supports. WebFOCUS PMF was selected after a 6 month Proof-of-Concept Phase, based on architectural and business fit.

Johann Muller, CIO

Anglo Platinum


Since 1902, L.B. Foster has delivered products to build and maintain our nation’s infrastructure as a manufacturer, fabricator and distributor of products for the rail, construction, utility & energy industries

Due to limitations using Excel & rapidly accumulating data. LB Foster reviewed several software packages & is in the process of deploying business intelligence tools to aid in decision support. LB Foster used a disciplined approach to identify key requirements & scored leading software vendors on their ability to deliver on these requirements.

Bob Paladino, “Five Key Principles of Corporate Performance Management”


With consistent sales growth of 25% over the last 5 years, this dynamic and innovative privately owned company will undoubtedly live up to its motto & continue to "Create the Difference" in Canada & around the world.

“In a commodity business like generic drugs, any edge you can gain in your operations is extremely valuable, PMF provides us the edge in operational performance we need: a single version of the truth for decision making & better insight into actual sales & manufacturing processes. We can quickly generate corporate scorecards, see results linked to objectives & take action accordingly.”

David Lavallée, CIO


Thanks!

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Copyright 2007, Information Builders. Slide 1 Performance Management and WebFOCUS David Cook Information Builders