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8/3/2019 Copy of Working Relationship
http://slidepdf.com/reader/full/copy-of-working-relationship 1/16
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8/3/2019 Copy of Working Relationship
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Being Good Isn’t Enough If You Can’t Work With People
Technical Abilities May Get You Into Management, But ItTakes Interpersonal Abilities To Stay There
Good Working Relationships Make Even The Worst JobBearable
The One Common Denominator In Every Mess You FindYourself In Is You
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Are You Willing To Own Your Piece Of The Problem, Or Do YouPrefer To ‘’BE RIGHT’’ And Blame Other People
Silence Is Deadlier Than Open Conflict. Conflict Even PoorlyExpressed, Can At least Be Dealt With
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Personal Relationships At Work Are Important For FriendshipMutual Support
Companies Do Not Bring People Together To Form SupportGroups--- The Primary Purpose Of Working Relationships Is ToAccomplish Work
Emphasizing ‘’Warm Family Feelings ‘’ Almost Inevitably
Results In Unreasonable And Unmet Expectations
If We Base Our Working Relationships On Friendship, We WillAlmost Certainly Problems Dealing With Conflict.
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People Who Insist On Respect Rarely Gets It
Liking Everyone You Work With Is Not A Requirement. It Is Not
Even Reasonable Expectation
Nothing Complicates Conflict Resolution Faster Than ‘’SharingYour Feelings’’
First Things First—Build And Effective ProfessionalRelationships, And Personal Relationships Will Follow
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Filling A Room With Team Players Does Not GuaranteeTeamwork
Personalizing Conflict Is The First Step In RelationshipBreakdown
Conflict Properly Managed, Seeds Growth, Creativity, And
Change
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Flawed Conflict Diagnosis #1---The Personality Of The OtherPerson
Flawed Conflict Diagnosis #2--- Incompetence Of The OtherPerson
Emotions Unleashed Almost Always Do More Damage To TheSender Than They Do To The Receiver
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Some Opinions Are Endlessly Discussed----With EveryoneBut The People Who Need To Hear Them
Nothing Kills Relationships More Surely Than Issues LeftUnspoken
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THOSE PROBLEM PEOPLE
The Magic Words ---Please---And Thank You—Still Go A LongWay
Some People Might Make Great Neighbors, But You Would Not
Want Them To Manage People In Your Company
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When Everyone Participates, Organizations Get Smarter
Your Management Has The Right—And Sometimes The
Responsibility---To Retain Decision—Making Authority OverCertain Decisions
In Crisis, The Need For Speed May Call Consolidation Of Authority And Less Participation
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Nothing Derails Clear Thinking And Open CommunicationFaster Than Anger Given Free Rein
The Team Player May Have A History Of Being Hammered IntoSubmission
If You Think People Are Intimidated By Your Power , Take ACloser Look. It Just Might Be Possible That You Are Not VeryPleasant To Work With
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Some People Shut Down For A Long Time If You Make Them
Feel Stupid Or Exposed
Gathering Your Thoughts Before You Act May Be Good StressManagement-And Career Preservation—Strategy
It’s Easy To Think Of The Perfect Thing To Say--- About Six
Hours Too Late
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Some Conversations Are Going To Be Uncomfortable, NoMatter How Much Preparation You Put Into Them
Your Assessments Of The Other Person’s Character Or
Intentions Have No Place In Business Conversations
:; Don’t Take This Personally, But---;; Is Almost AlwaysFollowed By A Highly Personal Attack
Choose Your Battles Carefully. Some Issues Are NotImportant Enough To Bring To The Table For Discussion
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Don’t Be Reckless. Resolutely Taking A Stand Can DamageCredibility--- Perhaps Even Your Career.
No One Likes Complaints. Always Bring A Specific Request ,Suggestion Or Solution To The Table
Give Your Boss Ultimatum And You May Get An Opportunity
To Polish Your Job Seeking Skills
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There’s Nothing Wrong With Referring To Written Notes DuringA Conversation.
Ask For What You Want---You Just Might Get It.
Make Sure That The Two Of You Have Been Involved In TheSame Conversation
A No Is Often Just The Beginning Of A Great Problem—SolvingConversation
Never Expect Someone To Grant A Request That Fails To Take
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There Are Many Ways To Get There From Here-----Unless, Of Course, You Just Want To Be Right
When People Disagree With You, It May Not Mean They Do
Not Understand You. They May Just Disagree
Gossip Is Poisonous----Talk To The Person Who Needs To HearAbout Your Concern Or Don’t Talk About It At All.
It Takes Discipline To Quit Explaining Your Point Of View AndAccept That You Gave It Your Best Shot
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